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Bupa Gladys Mary Care Home

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Information Pack
At a glance
Vacancy
No
Name
Bupa Gladys Mary Care Home
Category
Rest Home Care
Address
7 Glamorgan Ave
Tamatea
Napier 4112
Postal Address
Same as above
DHB
Hawke's Bay
Phone
View Phone Number
Fax
View Fax Number
Mobile
View Mobile Number
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Alma Casey - (06) 844 4969
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

Visitors as usual (but not if you’re unwell or recently returned from overseas)
Gladys Mary Care Home is proud to offer our community rest home and dementia care, as well as day care and respite care. Our rest home is sunny and bright. It’s set on a quiet, residential street close to parks and town.

Understanding what you and your family needs is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. The residents often say that they love the friendly environment and they feel very much at home.

We make sure we get to know each of our residents well, so that we can give care in the way they like. Through something we call the Map of Life, we understand each person’s preferences, likes and dislikes, as well as the things that have been important throughout each person’s life.

We know it is very important to offer choices and to really listen to what our residents and their families want. It helps us make each day the best it can be.

We would be delighted to have the opportunity to talk with you about our care. Please phone Alma Casey, our Care Home Manager, on 06 844 4969 or feel free to drop in at any time.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 10 Aug 2021
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 23
Vacancy No
Impending vacancy No
Premium Room Charges Some Rooms as at 17 Aug 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 26 Nov 2021
Personnel
Personnel
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse on call coverage. Our team of nurses have experience in aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes As required.
Occupational Therapist Yes As required.
Social Worker (on site) No As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every Monday.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Rest Home Chaplain/Resident Advocate.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 10 Aug 2021
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on call duty 24 hours a day.
End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Stomal Therapy Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Psychiatric Care Yes We will provide referrals to other services as required.
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our manager is a registered nurse.
Other Specialties Yes Available as required.
Updated: 10 Aug 2021
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Subsidised Yes Subsidy may be available.
Private Paying Yes We welcome people who are self funded or have insurance cover.
Booking can be made in advance Yes According to bed availability.
Updated: 10 Aug 2021
Features
Features
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms with their own chair.
Single Rooms Yes
Shared Rooms Yes One room which can be a double room, Please discuss availability.
Rooms suitable for a couple Yes We welcome couples and will work with you to provide a double room.
Ensuite Yes Some rooms are ensuited. Please discuss availability.
Alcohol Permitted Yes
Pets In Residence Yes We have a friendly cat called Justin and a bird aviary.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes
Lounges/seating areas Yes Large lounge, dining area and several smaller areas both inside and out.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Provide End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care
Day Programme for day stay clients Yes It is possible for people to join us during the day and return home at night.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes We have a area available where residents and their families can spend quiet time together.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee No We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted Yes Smoking permitted in the designated area.
Updated: 13 Jul 2021
Special Features
Special Features
Our home is located in a quiet residential area.We have lovely sunny and shaded outside living areas with gardens. Our warm lounge comes complete with a Sky TV and a piano for singalongs. Bupa Care Services is one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms in retirement villages, rest homes, hospital and dementia care and rehabilitation. Care of people with dementia is our speciality. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

We are also able to offer respite and carer relief for older people.

Bupa has no shareholders so all surpluses are reinvested into our care homes.
Updated: 13 Jul 2021
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 10 Aug 2021
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care.
Staffing qualifications and details Gladys Mary meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Updated: 10 Aug 2021
Languages Spoken
Languages Spoken
Language Status Details
English Yes
Interpreter Yes Available by referral.
Malay Yes
Maori - Te Reo Yes
Updated: 13 Jul 2021
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes Monthly service held onsite.
Jehovah Witness Yes
Presbyterian Yes
Roman Catholic Yes Weekly communion.
Updated: 10 Aug 2021
Distances
Distances
Location Distance Details
Public Transport 0.00 Km Taxi available at door, bus stop on adjacent street.
Shops 0.50 Km Tamatea Shopping Centre.
Parks 0.50 Km Anderson Park
Library 5.00 Km Taradale branch - we can collect books from the library and have them on site for residents.
Updated: 13 Jul 2021

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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