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Ambridge Rose Villa

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Ambridge Rose Villa
Rest Home Care
369 Pakuranga Road
Auckland 2010
Postal Address
PO Box 58247
Auckland 2163
Counties Manukau
09 576 2590 (select option 3)
09 5556416
View Email Address
Visit Website
Doreen Sami - Nurse Manager - 095762590 (option 3)
Allan & Linda Sargeant - 021467118
Chief Operating Officer
Brian Pullar - 09 576 2590 (option 2)
Tap to view all photos 1/3

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Caring for older people is a special privilege and at Ambridge Rose we love every minute of our important responsibility.
The daily caregiving and healthcare requirements of our aged residents are essential, but it is the friendly smile, patience and liveliness that makes the real difference to our big extended family.
We believe we can empower every person to live a happier and healthier life.
To do this, we constantly develop and innovate the ways we provide care – creating brighter lifestyles for older people and spending more time making Ambridge Rose feel like your home.

Your days at Ambridge Rose can be as busy or relaxed as you choose. We provide the options and you can select what appeals to you on any given day.
Our activities team will keep you involved and entertained, or you can enjoy retreating in the privacy of your own surroundings, maybe catching up on the latest news.
When it comes to food, we have our own Executive Chef who plans the menus to meet guidelines provided by a nutrition consultant. All dietary requirements can be catered for.

You can share meal times with others in the spacious dining rooms or maybe you would prefer the privacy of your own room. It’s your choice.
Daily life is a mix of old and new, and you never know what might happen next. You could venture out on a trip to your favourite beach, be entertained by musicians or enjoy a visit from a local childcare centre – our youngest little friends.
Your family and friends are always welcome, and we regularly keep them up-to-date with the happenings at Ambridge Rose.

The Villa is a restored historic home, built in 1931 as the farm homestead for Archie and Gladys (nee Armitage) Millen on their 100-acre town supply dairy farm.
Formerly called Marvon Downs, the 31-bedroom rest home is Ministry of Health Certified. Residents enjoy their own private single rooms, which are bright, airy and welcoming.
Rooms are close to toilets and shower rooms, and some rooms have ensuite bathrooms. The front of the home has a sunny deck for all to enjoy and there are small garden retreats that provide privacy in sunny havens.
Residents are assisted with activities for daily living, some personal hygiene care and possibly some mobility assistance. When requiring rest home level care older people would not require high levels of daily nursing and medical care.

We are a family, headed by Allan and Linda Sargeant who are committed to enhancing the care of all older people. Ambridge Rose has been in their family’s care since 2002, and the people have evolved as the needs of our older people have changed.
Many of our staff members’ life-long careers have focused on caring for older people and they love their work. Your clinical team is experienced, highly qualified and they set the standard for the entire caregiving family.
To understand the latest aged-care research and developments, we support professional development and learn from our daily experiences. We have a positive relationship with all district health boards and we have leadership roles in the New Zealand Aged Care Industry Association.
Our staff reflect the culturally diverse community we live in, ensuring you are appropriately cared for in a manner that you would expect and feels familiar. Our family always aims to improve the care we provide to you.

Come and explore The Villa By Ambridge Rose.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 29 Jan 2014
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 24
Vacancy Soon
If you would like an information pack or an appointment to view our garden setting home please contact Allan on 021 467 118
Impending vacancy Yes - Please contact for availabilty
Premium Room Charges Some Rooms as at 01 Jul 2020
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 3 Jul 2020
“We’ve had excellent dealings with the nursing staff and nurse assistants. I’ve heard them speaking so nicely to my mother, when they didn’t know I was there. They do their job with good humour and a smile, which is much appreciated by our family.”
Updated: 15 Aug 2019
TypeHours Per WeekStatusDetails
Registered Nurse 52 Yes Registered Nurse on call 24/7.
Healthcare Assistants/Caregivers Yes
Physiotherapist Negotiable
Activities Co-ordinator 25 Yes Activities co-ordinator.
Hairdresser 6 Yes Visits once a week.
Podiatrist Yes Visits every 8 weeks
Dietitian Yes Our menus are audited by a professional dietician plus special residents dietary needs assessed on an individual basis.
Accredited Visitors Yes Health and disability advocate visits.
Kaumatua Negotiable Visits on request.
Chaplain/Spiritual Advisor Negotiable We have great support from a variety of religious and community organisations.
Other Personnel Yes We are happy to help residents access whoever and whatever services they require.
Updated: 15 Aug 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Psychiatric Care Yes Support from MHSOP Counties Manakau DHB.
Clinical Management Yes
Updated: 15 Aug 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Subject to room availability.
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 15 Aug 2019
May Bring Own Furniture Yes Rooms are fully furnished. Residents encouraged to bring family photos.
Single Rooms Yes All residents enjoy their own private rooms, which are kept bright, airy and welcoming.
Shared Rooms Yes One twin room, usually occupied by a couple.
Rooms suitable for a couple Yes Shared room if this is available.
Ensuite Yes Two rooms with Ensuite/toilet. All other rooms are close to a toilet and shower room, usually opposite or beside.
Alcohol Permitted No We have an alcohol and smoke free policy. At special events parties we often serve non alcoholic sparkling grape juice.
Negotiate To Bring Own Pet No Please ask, may be possible in some instances but must be in the best interests of all residents.
Phone Access In Own Room Yes Portable resident phone available to all residents. Own phone in room can be arranged at residents' expense.
Wifi Yes
Resident can adjust heating in own room Yes However because of the positions of the thermostat, staff need to be asked to do this.
Cater for under 65 yrs with Disability Yes We have both residential "aged" and "non-aged" care contracts
Lounges/seating areas Yes For a small home, the seating areas are generous and varied, from the decking at the front and rear of the home to the two small family room sized TV lounges and the more formal lounge at the front of the home.
Gay / LGBT IQ Friendly Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract No However, we are generally able to provide end of life care for our residents but, if private hospital care is required, the resident will be re assessed.
Outings Yes Tour bus outings weekly plus residents who are more independent have a choice of various weekly social community clubs they may choose from with transport arranged either free or at a nominal cost.
Whanau Room Yes We are very flexible and accommodating,within our means especially with regard to family visiting residents under end of life care.
Newsletter Yes
Policy for management of challenging behaviour Yes Carefully assess and monitor situation as they arise in consultation with family and doctor. If situation not resolved reassessment will be undertaken.
Confused Residents Yes Investigate cause of confusion and implement plan to address this. Staff follow "Spark of Life" philosophy plus other dementia care training.
Semi-Secure Yes Perimeter semi-secure for Health & Safety and security reasons with entry and exit via one front gate. Independent residents can come and go freely. Residents assessed as requiring assistance outside the resthome facility are monitored at the keypad gate
Updated: 15 Aug 2019
Interests & Activities
Interests & Activities
Our extensive activities programme is planned a month in advance by our Activities Team who is onsite Monday to Friday personally engaging with and encouraging our residents. The home has a family atmosphere with staff and visitors often joining in activities with residents.

Many of these fun moments are captured on camera and our Newsletter keeps everyone up to date with their loved ones and "happenings" at the home. Our Newsletter is popular with residents and families, especially family members living overseas.

We strive to meet each resident's well being and enjoyment of life on a daily basis. Listed as part of our Planned Activity Programme are some of the services and/or activities we offer: Activity programme, Advocate, Alzheimer's Society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Bowls, Cards, Care and Craft, Church, Classical Music, CMA, Communicare, Concerts, Craft, Dancing, Digital camera, Email, Entertainers, Entertainment, Exercises, Tai Chi classes, Fax, Flower arranging, Games, Garden, Housie, Indoor Games, Internet, Jigsaw, Library, Lotto, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Picnic facilities, Shopping, Sing-a-longs, Videos, Tour bus trips, Coffee club outings, Stamp collecting.
Updated: 15 Aug 2019
Additional Information
Additional Information
Details about Meals There are two dining rooms at the home. As the abilities of the residents vary the smaller dining room beside the kitchen is for those residents who need assistance at mealtimes. Meals are tasty and generous. Cooked on site and served personally by our full time chef or part time cook.
Staffing Qualifications and Details The majority of the staff at The Villa have worked here for many years and this makes for stability and continuity for residents. In several instances members of the same family are employed. A staffing ratio policy of 50% full time and 50% part time ensures holidays and sickness are covered by staff trained and familiar to the home and residents. No bureau staff are used. Separate staff are employed for laundry and cleaning duties.
What's included in your fees and what's not Please see the Manager for details. We have an information pack available on request. Our bed rate is the standard resthome bed rate for the Counties Manakau District Health Board Area.
Updated: 15 Aug 2019
Languages Spoken
Languages Spoken
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Russian Yes
Tamil Yes
Ukranian Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Mthly
Non denominational Yes If you have special spiritual request, please inform the registered nurse and your needs will be meet as able.
Roman Catholic Yes Weekly and on request
Updated: Unknown
Public Transport 0.10 km Bus stop at front gate.
Shops 0.50 km Petrol station with convenience store.
Mall 2.00 km Highland Park and Pakuranga Mall
Parks 1.00 km There a numerous places for you to visit such as, Lloyd Elsmore, recreational centre,Howick Historical Village.
Library 2.00 km Highland Park and Pakuranga Mall
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes
Care Association New Zealand Yes
New Zealand Aged Care Association (NZACA) Yes
Approved provider of Professional Development and Recognition Programme Care Association New Zealand New Zealand Aged Care Association (NZACA)
Updated: 15 Aug 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.