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Ambridge Rose Villa

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At a glance
Ambridge Rose Villa
Rest Home Care
369 Pakuranga Road
Auckland 2010
Postal Address
369 Pakuranga Road
Pakuranga Heights
Auckland 2010
Counties Manukau
(09) 576 7917
(09) 576 7917
View Email Address
Visit Website
Jasveen Kaur - 09 576 7917
Allan & Linda Sargeant - 021467118
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Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 29 Jan 2014
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 31
Vacancy Yes
If you would like an information pack or an appointment to view our garden setting home please contact Debbie on 021 1904 398
Impending vacancy Yes - Please contact for availabilty
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 23 May 2019
TypeHours Per WeekStatusDetails
Registered Nurse 52 Yes Registered Nurse on call 24/7.
Healthcare Assistants/Caregivers Yes Caregivers each shift in excess of MOH requirements.
Physiotherapist No Not on site. Cost is not met by rest home.
Occupational Therapist No We have an on-site Diversional Therapist
Diversional Therapist 22 Yes Also activities co-ordinator
Activities Co-ordinator 25 Yes Two activities co-ordinators.
Hairdresser 6 Yes Visits once a week.
Podiatrist Yes Visits every 8 weeks
Dietitian Yes Our menus are audited by a professional dietician plus special residents dietary needs assessed on an individual basis.
Accredited Visitors Yes Health and disability advocate visits.
Kaumatua Yes Usually visit weekly plus visit on request.
Chaplain/Spiritual Advisor Yes We have great support from a variety of religious and community organisations.
Other Personnel Yes We are happy to help residents access whoever and whatever services they require. Help is free, cost depends on supplier.
Updated: 10 Aug 2015
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes Available, although prior assessment will determine whether we can offer this service.
Psychiatric Care Yes Support from MHSOP Counties Manakau DHB.
Clinical Management Yes Full time Clinical Manager
Updated: 29 Jan 2014
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Subject to room availability.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Two weeks maximum.
Updated: 29 Jan 2014
May Bring Own Furniture No Rooms are fully furnished. Residents encouraged to bring family photos.
Single Rooms Yes All residents enjoy their own private rooms, which are kept bright, airy and welcoming.
Shared Rooms Yes One twin room, usually occupied by a couple.
Rooms suitable for a couple Yes Shared room if this is available.
Ensuite Yes One room with Ensuite and one room with a toilet. All other rooms are close to a toilet and shower room, usually opposite or beside.
Alcohol Permitted No We have an alcohol and smoke free policy. At special events parties we often serve non alcoholic sparkling grape juice.
Pets In Residence Yes One home cat and one resident cat.
Negotiate To Bring Own Pet No Please ask, may be possible in some instances but must be in the best interests of all residents.
Phone Access In Own Room Yes Portable resident phone available to all residents. Own phone in room can be arranged at residents' expense.
Resident can adjust heating in own room Yes However because of the positions of the thermostat, staff need to be asked to do this.
Cater for under 65 yrs with Disability Yes We have both residential "aged" and "non-aged" care contracts
Lounges/seating areas Yes For a small home, the seating areas are generous and varied, from the decking at the front and rear of the home to the two small family room sized TV lounges and the more formal lounge at the front of the home.
Palliative Care Contract No However, we are generally able to provide end of life care for our residents but, if private hospital care is required, the resident will be re assessed.
Outings Yes Tour bus outings monthly plus residents who are more independent have a choice of various weekly social community clubs they may choose from with transport arranged either free or at a nominal cost.
Whanau Room Yes We are very flexible and accommodating,within our means especially with regard to family visiting residents under end of life care.
Policy for management of challenging behaviour Yes Carefully assess and monitor situation as they arise in consultation with family and doctor. If situation not resolved reassessment will be undertaken.
Confused Residents Yes Investigate cause of confusion and implement plan to address this. Staff follow "Spark of Life" philosophy plus other dementia care training.
Semi-Secure Yes Perimeter semi-secure for Health & Safety and security reasons with entry and exit via one front gate. Independent residents can come and go freely. Residents assessed as requiring assistance outside the resthome facility are monitored at the keypad gate
Updated: 29 Jan 2014
Special Features
Special Features
Marvon Downs resthome is based around the historic homestead built in 1931 for the Millens family 100 acre farm on Pakuranga Road. The farm has long gone but the iconic homestead (set off Pakuranga Road) is now being restored to it's original glory with extensions, decks and private gardens. This grand homestead is now a wonderful setting for our 31 residents to enjoy their twilight years. The style and grace of yesteryear is combined with all the modern conveniences of today. Allan & Linda Sargeant have owned and managed resthomes for over 14 years with the help of their dedicated long term staff. The focus is on ensuring our residents receive top class clinical care. Dignity, comfort and respect are top priorities followed closely by a recognition that activities and entertainment play a very important role in daily life.
Updated: 10 Aug 2015
Interests & Activities
Interests & Activities
Our extensive activities programme is planned a month in advance by our Diversional Therapist who is onsite Monday to Thursday personally engaging with and encouraging our residents. On Fridays, our activities helper ensures residents have an interesting and fulfilling day. The home has a family atmosphere with staff and visitors often joining in activities with residents.

Many of these fun moments are captured on camera and our bi-monthly Newsletter keeps everyone up to date with their loved ones and "happenings" at the home. Our Newsletter is popular with residents and families, especially family members living overseas. Requests for Newsletters keep snowballing, at this rate, our readers may soon outnumber the New Zealand Herald! At present we email copies to families and friends in London, New York, Hawaii, Sydney, Amsterdam, Switzerland and of course, all over New Zealand.

We strive to meet each resident's well being and enjoyment of life on a daily basis. Listed as part of our Planned Activity Programme are some of the services and/or activities we offer: Activity programme, Advocate, Alzheimer's Society, BBQ, Big print books, Bingo, Blind Foundation, Board games, Breakfast in bed, Bowls, Cards, Care and Craft, Church, Classical Music, CMA, Communicare, Concerts, Craft, Dancing, Digital camera, Email, Entertainers, Entertainment, Exercises, Tai Chi classes, Fax, Flower arranging, Games, Garden, Housie, Indoor Games, Internet, Jigsaw, Library, Lotto, Minibus, Movies, Music, Newspaper reading, Outings, Park, Parkinson's Society, Parties, Picnic facilities, Shopping, Sing-a-longs, Videos, Tour bus trips, Coffee club outings, Stamp collecting.
Updated: 29 Jan 2014
Additional Information
Additional Information
Details about Meals There are two dining rooms at the home. As the abilities of the residents vary the smaller dining room beside the kitchen is for those residents who need assistance at mealtimes. Meals are tasty and generous. Cooked on site and served personally by our full time chef or part time cook.
Staffing Qualifications and Details The majority of the staff at Marvon Downs have worked here for many years and this makes for stability and continuity for residents. In several instances members of the same family are employed. A staffing ratio policy of 50% full time and 50% part time ensures holidays and sickness are covered by staff trained and familiar to the home and residents. No bureau staff are used. Separate staff are employed for laundry and cleaning duties.
What's included in your fees and what's not Please see the Manager for details. We have an information pack available on request. Our bed rate is the standard resthome bed rate for the Counties Manakau District Health Board Area.
Updated: 29 Jan 2014
Languages Spoken
Languages Spoken
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
English Yes
Fijian Indian Yes
Hindi Yes
Russian Yes
Tamil Yes
Ukranian Yes
Updated: Unknown
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Mthly
Non denominational Yes If you have special spiritual request, please inform the registered nurse and your needs will be meet as able.
Roman Catholic Yes Weekly and on request
Updated: Unknown
Public Transport 0.10 km Bus stop at front gate.
Shops 0.50 km Petrol station with convenience store.
Mall 2.00 km Highland Park and Pakuranga Mall
Parks 1.00 km There a numerous places for you to visit such as, Lloyd Elsmore, recreational centre,Howick Historical Village.
Library 2.00 km Highland Park and Pakuranga Mall
Updated: Unknown
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Care Association New Zealand Yes
Other details Yes Spark of Life Dementia Care Healthcare Help Ltd CareTraining Online Aged Residential Care Contract Non Aged Residential Care Contract
Care Association New Zealand
Updated: 29 Jan 2014

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.