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Alphacare Riverview Rest Home

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At a glance
Alphacare Riverview Rest Home
Rest Home Care
11 Opoia Road
Hamilton East
Postal Address
P.O.Box 855
(07) 854 9504
(07) 854 9500
View Email Address
Barry Pohio - (07) 854 9504
Barry Pohio - (07) 854 9504
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Many people comment about how relaxed and friendly our staff, management and residents are. Alphacare is our residents' home and we are priveleged to work in it.
Alphacare holds ARC, Under 65, Transitional Care, CHC-LTS and Respite Care contracts.
Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 15 Mar 2013
Bed and Vacancy Details
Approximate number of beds at this level of care43
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 27 Apr 2017
TypeHours Per WeekStatusDetails
Registered Nurse 40 Yes Carla and Deborah are our Registered Nurses who work 5 days a week and cover weekends on-call. Both also work across Armourdene Rest Home, our other Hamilton East home.
Enrolled Nurse 40 Yes Ilaisa is our Enrolled Nurse working across both Armourdene and Alphacare Rest Homes.
Healthcare Assistants/Caregivers Yes We have a strong team of Caregivers who are focussed on delivering quality care, restorative care and maintaining a relaxed and casual atmosphere.
Physiotherapist 0.00 Yes When required
Occupational Therapist 0.00 Yes Arranged as required
Activities Co-ordinator 40 Yes Karen provides exciting, large variety , outings, Individual attention. Karen works with Manny at Armourdene and they generate activities for both homes.
Hairdresser 8 Yes Our hairdresser, Emy, comes to our hair salon, Thursday and Friday, offering a full range of services.
Podiatrist Yes 4 weekly
Dietitian Yes As needed
Accredited Visitors Yes
Kaumatua Yes As required
Chaplain/Spiritual Advisor Yes Anglican minister available as required. The Salvation Army hold a church service fortnightly.
Other Personnel 25 Yes Our gardener/maintenance man is a valued weekly worker and well known to many residents seeking advice about their pot plants.
Updated: 28 Nov 2013
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract No Altough we do not have a specific palliative care we have provided this service to a number of residents.
End of Life/Palliative Care’ Yes With assistance through the WDHB.
Wound Care Yes With assistance through the WDHB
Diabetic Care Yes
Continence Advisor Yes Through the WDHB
Infection Control Yes
Stroke Rehabilitation Yes
Dialysis Yes
Updated: 15 Mar 2013
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes WE have a contract for Respite Care and have residents return regularly.
Carer Support or other Short Stay Yes Carer Support is another very important category of care - giving the support carer a much-needed break.
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 19 Mar 2012
Under 65 yrs with Disability Yes Alphacare currently holds a contract for residents fitting this need
Day Care Yes A great opportunity to enjoy our very social group
Primary Health Funded Short Term Care Yes We are now able to offer this new service assisting Midlands HealthNetwork
Palliative Care Contract Yes We are able to provide palliative care and work closely with the team at Waikato Hospital
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes 39 single rooms.
Rooms (Shared) Yes 2 double rooms
Rooms (Suit Couple) Yes 2 double rooms
May Bring Own Furniture Yes Please make our home your home - a number of residents have brought their own furniture.
Alcohol Permitted Yes Happy hour is held weekly by the Activities Co-ordinator. Snacks, nibbles, wine, sherry, beer and fruit juice served. Some of the men get together for 'a beer' from time to time. All with staff supervision.
Pets In Residence Yes Two cats who get on well.
Negotiate To Bring Own Pet Yes We are happy to discuss your needs with you
Phone Access In Own Room Yes Each resident has their own phone. Tolls or calls to mobile phones are charged to the resident.
Resident can adjust heating in own room Yes
Maori Kaupapa Yes We have a number of Maori residents and a tantalising menu which all residents enjoy on a regular basis.
Residents Committee Yes We have regular residents meeting that are chaired by our Activities Co-ordinator.
Family Committee Yes Family input in all aspects is encouraged.
Policy for management of challenging behaviour Yes
Lounges/seating areas Yes Lounge areas in the home include two small sunny rooms overlooking the forecourt and a larger lounge in the centre of the home. There are two adjoining dining rooms and areas of decking with outdoor furniture.
Outings Yes Regularly, every week
Rural Setting Yes No, but fantastic views of the river and the CBD
Smokers Room Yes
Smoking Permitted Yes In designated lounge for residents only. All others to smoke off site.
Sprinklers Yes
Audit report available Yes On the WDHB/MOH website
Updated: 15 Mar 2013
Special Features
Barry Pohio is the owner and he also owns Armourdene Rest Home, just 1 Km away. He has active involvement in the home and brings with him many years of business experience and, more recently, working with older people. Through Armourdene Barry has a good understanding of the support services that are available in the community and in residential care. In offering care at Alphacare Riverview Barry believes that the residents have a right to good quality care that not only meets their needs but their desires too and that staff should be happy. He believes this generation deserve all the care they can get, and more.

Since his arrival Barry and his team have worked hard with the staff to achieve certification. Renovations of the interior, the exterior and gardens have been undertaken and the home looks warm and inviting. Staffing levels have been increased, as have the hours of the Activities Co-ordinator. More variety has also been bought into the menu. A registered nurse is on duty or on call all day, every day, including weekends. We share activities and outings with our Armourdene residents from time to time.

Whilst Alphacare Riverview is located in a quiet suburban street overlooking the Waikato River it is also very close to the central business area and city centre so we get the best of both worlds. The home has several small wings of resident’s rooms that radiate from the central living area. There are wide views across the river from a large, sunny deck that opens from the lounge. A number of the rooms also have similar lovely views and doors opening onto the deck. A deck at the front of the building captures the morning sun.

Barry and the staff welcome visitors. You are welcome to come and see our home in operation and to perhaps come for a meal or join in our activity programme.
Updated: 16 Oct 2012
Interests & Activities
Our activities co-ordinator has a very 'bubbly' happy, outgoing manner. She also has wonderful skills of listening attentively, seeing a need when it emerges, responding in a sensitive manner and giving time to those who need it.

Our activity programme, whilst set to some extent (at residents request) has considerable input by the residents during their monthly meetings. It is residents choice if they are involved in the structured progamme or whether they wish to do things individually. Our Activites staff give all resients time to ensure that letter gets written or a quiet chat time is provided, it is up to the resident to do as they wish.

Birthdays of our residents are important and special therefore we celebrate their birthdays individaully on the actual day with a special afternoon tea, a birthday cake and gift.

Bingo and Board Games are regular and one resident entertains regularly as our Pianist.

Entertainers are brought in and Happy Hour is every Friday. We share a Minibus with Armourdene. This also helps for Shopping trips., Activity programme
Updated: 23 Mar 2009
Additional Information
Details re Meals The residents enjoy our home cooked meals and servings are generous (with second helpings if desired). Snacks between main meal times and morning and afternoons teas and supper are always available. The main meal is served in the middle of the day. We have a separate tea/coffee area so residents can make a "cuppa" whenever they like.
Staffing Details Registered Staff are available at all hours 7 days a week. We have high staff to resident levels to provide that extra care.
Associated Complexes Armourdene offers a great opportunity through shared activities, outings and functions. It also offers residents the opportunity to move to this facility if they do require a change of residence. Just 1 kilometer away, Armourdene is a little smaller, at 28 beds.
Fees Details/Fees Do Not Include Please contact Barry for full details of costs. Fees do not include hairdresser, podiatrist unless prescribed by your Doctor, some admission costs for trips, some specailist care. Full details are in our Admission Agreement.
Updated: 23 Mar 2009
Languages Spoken
Chinese dialect Yes
English Yes
Fijian Indian Yes
Interpreter Yes
Mandarin Yes
Maori - Te Reo Yes
Updated: 5 Apr 2006
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Anglican Vicar available on call at all times.
Baptist Yes
Brethren Yes
Christian Yes
Denominations/Faiths represented Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes Communion held weekly.
Salvation Army Yes Forthnightly
Seventh Day Adventist Yes
(Other comments) Yes Many of our staff are actively involved in various Denominations, we will contact any religion on request.
Updated: 5 Apr 2006
Public Transport 0.50 km Grey Street
Shops 0.50 km Well appointed shopping area including dairy, florist, restaurants, baker etc
Mall 0.50 km Central Hamilton and Victoria Street are quickly accesed via a walk though and bridge over the river.
Parks 0.10 km Our rest home borders Porana Park where there are tourist attractions, beautiful gardens, play equipment an aviary and spectacular views of the river.
Library 0.50 km City centre
Updated: 5 Apr 2006