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Respite Care Waikato Ltd

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Respite Care Waikato Ltd
Respite / short term care
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Karen Gibson - 0275476246
Karen Gibson
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Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.

We provide a Carer to come into your home to provide 24/7 care.

We offer Live-in Care for you and/or your loved one, in the comfort of your own home environment.

Meantime, the full time Carer can take a well earned break, visit family or friends, or even remain in the house while our Carer attends to both yourself and your loved one.

An opportunity for both the family member and the Carer to catch a breath and revitalise.

We cover the whole of Waikato through Hamilton, Matamata, Te Aroha, on to Thames/Coromandel, and anywhere in between, for any length of time, any time of the year.

We have also worked in Nelson and Pukekohe, so we are available to travel to you wherever you may be.

NZ and UK Experienced in Elderly care.

Quality companionship, personal care and general housekeeping as you would expect of yourself.

Up to date Individual NZ Police Check available

Ministry of Health Disability and Support Link assessed Carer Support Days may be used to subsidise our daily fee.

Private care is available as well.
Dear Karen,

I would like to express my appreciation and grateful thanks for your all round care and support for the 3 months you lived with us 24/7 to look after my stroke affected husband Rex and myself until I recovered from a hip operation.

Then within a short period, we were very thankful to have you back with us again. This time to care for Rex when he was diagnosed with a terminal cancer. During this sad time without your loving care, respect and support, Rex would not have been able to spend his last couple of months comfortably at home, where he wanted to be.

I will never forget your kindness and continuing friendship.

Many thanks
August 2021

This a copy of an email received/replied to since my return home from the UK, which I would like to include within my Personal Information as I am delighted to have had such a lovely response from Oxford Aunts.

----- Forwarded Message -----
From: Viv Greasley <viv.greasley@oxfordaunts.co.uk>
To: Karen Gibson <karengib52@yahoo.co.nz>
Cc: Tracy Wiskin <tracy.wiskin@oxfordaunts.co.uk>; Michelle Boba <michelle.boba@oxfordaunts.co.uk>; Lynda Gardner <lynda.gardner@oxfordaunts.co.uk>
Sent: Wednesday, 26 October 2016 10:24 PM
Subject: RE: re Oxford Aunts

Hi Karen

Thanks for your reply............So sorry to hear that you aren’t available this winter ! However your family also need you and we quite understand that you also need to safeguard your future retirement arrangements. We would like to thank you for all the wonderful work you have done for us over the last five years. You have been an exceptional ambassador for Oxford Aunts and looked after our clients with skill and compassion at all times. Good luck with your new position and hope it works well for the future . We will say au revoir and hope to see you again when you are passing through Oxford.

With very best wishes from us all at Oxford Aunts.


(I can provide the official Reference on Letterhead and Details of UK Training, as Required)
Updated: 17 Mar 2022
Service Description
Service Description
You will have one Carer devoted to providing 24hour Live-in Care, in the comfort of your own home environment.

We work alongside personal cares workers if you are already receiving this service from an agency.

Meanwhile the fulltime Carer can take a well earned break.

An opportunity for both Family Member and Carer to catch their breath.

Post Operation Care

Palliative Care
Updated: 10 Feb 2022
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
We cover the whole of Waikato through Hamilton, Matamata, Te Aroha, on to Thames/Coromandel, and anywhere in between, for any length of time, any time of the year.

We have also worked in Nelson and Pukekohe, so we are available to travel to you wherever you may be.
Updated: 3 Feb 2022
Meeting the needs of older people
Meeting the needs of older people

Assisting with the care of Dementia / Parkinson's disabilities etc

Medical & Meds Supervision

Domestic Assistance e.g. Laundry, Meals, Dietary Supervision

Social visits, Outings

Doctors' appointments

Exercise regimes

Communication with Families

Overnight Sleepovers

We can also highly recommend a Cambridge retreat available to carers
Updated: 6 Feb 2022
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not Unless undue circumstances e.g. emergency care required, or long distance travel involved, we will meet with prospective clients for a face to face catchup, to enable both parties to discuss care / routines required, quote for daily fee, timing of respite care required etc. This means both parties are able to assess compatibility No fee is charged for this visit, unless in exceptional circumstances
Staffing qualifications and details We have access to the best Carers, both New Zealand and UK experienced
Details about meals Meals are cooked from food in the client's home or purchased as requested by the fulltime Carer. We love to cook the favourite meals of the client wherever possible. The Respite Carer eats the same food as the client, and at the same time, whenever possible. If the Respite Carer has a special diet, the Respite Carer will provide her own food.
Visitor information Visitors to the Client's home are most welcome, and in fact encouraged, so long as both the client and/or the fulltime carer have provided permission. Confidentiality of the details of the client's situation must be respected though by anybody visiting who is not immediate family or otherwise has a very strong and close bond with the client. If it appears that the client is upset by a visit / visitor, it must be respected by the visitor that the Respite Carer be allowed to suggest and expect the visitor to leave.
Recreational opportunities All hobbies / interests will be encouraged, as will outings if at all possible, eg. Cafes, family, friends, short / long walks in the neighborhood. The reading / viewing of the latest local / national news would be encouraged whenever possible, and active participation in discussion / debate would be thoroughly enjoyed and encouraged by the Respite Carer. Respite Carers love, encourage and enjoy participation in completion of crosswords / puzzles etc as clients may wish.
Internet access It would be of great assistance if the Respite Carer had access to the internet. This is of huge assistance where any research on behalf of the client may be necessary, e.g. for any outing, directions for the Doctor etc. Also required for the Carer to have access to family if the respite is for a longer period of time.
Transport If the client has a vehicle with up to date WOF and Registration, and the client has provided permission for it's use, a Respite Carer might decide to use either that vehicle, or the Respite Carer's own vehicle. This may simply be a decision regarding client access and comfort. An agreement may be required regarding fuel expenses, but best that be discussed at the commencement of the respite. Respite Care Waikato Limited documentation will need to be signed by the Fulltime Carer in acknowledgement that the Respite Carer has permission to take the client out in either the client's vehicle, or the Respite Carer's vehicle.
Associated Complexes The safety and security of the client will be considered by the Respite Carer as just as appropriate within any situation outside the home, as it would be within the client home.
Updated: 10 Feb 2022
Where service is provided
Where service is provided
Status Details
In your own home Yes We move into your home for the length of the agreed period of respite, arriving early for a handover, and remaining until the carer returns and a handover is provided regarding the client's current status and general discussion and review of the respite/care provided by the company.
Updated: 5 Feb 2022
Feature Status Details
Pets In Residence Yes Client pets would not normally pose a problem for our Carers, and in fact, in most cases would provide ongoing comfort, security and stability for our clients.
Provide End of Life/Palliative Care Yes Most definitely available for 24hr care of a palliative client. We work alongside Hospice Nurses and the client's Doctor
Palliative Care Contract Yes We may certainly provide a contract if one is required
Outings Yes So long as the client is comfortably fit and able to enjoy outings, our Carers would be delighted to take the client on especially appropriate outings
Policy for management of challenging behaviour Yes Hopefully any possible challenging behaviour would be obvious and discussed prior to the commencement of the respite, however, communication with the fulltime carer or appointed family member contact would be the first option
Semi-Secure Yes Our Carer would make every effort to ensure the home was secure for the night before dark and remains that way till the morning. The home would be made secure prior to both parties leaving the premises.
Updated: 10 Feb 2022
Access Status Details
A mobile service Yes On call basis 24hours per day Emails will be answered within 24hours, unless exceptional circumstances
Updated: 6 Feb 2022
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay Status Details
Respite Yes We try to ensure the client has as much of an enjoyable break as the carer who may have traveled overseas or to spend time with friends/family. Favourite foods, outings if possible to ensure it is a fun time for everyone.
Carer Support Yes A short break for the Carer means a chance to relax, revitalize their own system and also maybe a chance to review and look at other ways of doing things that provide more relief or less stress. Without this break it is very hard to provide full-on loving care, every day of the year.
High Care Needs Yes Palliative Care, alongside Hospice Nurses - 24/7 Care Post Operation Care e.g. Hip Replacement, Cancer Operations etc Dementia, Parkinson's
Subsidised Yes Disability and Support Link will assess your priority for subsidized respite care days, and this daily subsidy will go towards our fee. Most people pay the Top-Up at the end of the respite and we submit a claim to the MoH for the balance.
Private Paying Yes We will definitely be available for Private Care as well.
Booking can be made in advance Yes Advanced booking is always an advantage, for both the client and the carer, though urgent requirements will always be considered. Do please phone, you never know, another client may have cancelled because of other priorities.
Updated: 3 Feb 2022
After Hours
After Hours
After Hours Status Details
After Hours Yes Our service is provided and available 24hrs per day and 7 days per week.
Updated: 6 Feb 2022
Payment Status Details
Payment required Yes Disability Support Link may assess the availability of subsidized respite care days. If so, this subsidy will be paid for by the Ministry of Health or District Health Board At the end of the respite period, a Carer Support Claim form is completed by the Carer and Client. The agreed difference between the subsidy and the fee charged by Respite Care Waikato Limited, is then paid immediately by the Client/Fulltime Carer, and the subsidy claim is forwarded to the Ministry of Health for Payment to the Respite Care Support Carer )Unless the client has paid the full cost of the Respite Care and who then would be entitled to the subsidy direct from the MoH into the client's own bank account.
Subsidy may be available Yes Disability Support Link may assess the availability of subsidized respite care days. If so, this subsidy will be paid for by the Ministry of Health or District Health Board Client payment would then be as per above
Updated: 6 Feb 2022
Personal Assistance
Personal Assistance
Type Self Funded Subsidised After Hours
Carer Support Yes Yes Yes By providing 24hour live-in care, it means the Carer may take a break, and may be able to access Carer Support Respite subsidy through DSIL, but private clients are welcome too
Sitter Service/Companions Yes Yes Yes We can provide companionship services on a day / half day basis
Live In Care (24 Hr) Yes Yes Yes Our Core business is to provide Live-in 24hour care for clients. Do contact us and discuss options / dates available
Personal Care (Showering, Dressing) Yes Yes Yes We do provide Personal Cares, although often an agency may already be providing this service so our Carers will assist / step back as required
Updated: 12 Feb 2022
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise. Status Details
End of Life/Palliative Care Yes We work alongside Hospice Nurses to provide gentle loving care, 24hours per day, for a Palliative client. Nobody should need to suffer alone, but especially at this time.
Wound Care. Yes Basic Wound Care, but especially as advised by medical staff
Diabetic Care. Yes Yes definitely can supervise dietary / hygiene requirements of Diabetic patients
Continence Advice Yes We can help with management and treatment for incontinence by managing fluid intake, providing a good fibre-rich diet, Doing exercises, aiding in good toilet habits, supervising meds, using incontinence pads etc, all as per medical advice.
Updated: 3 Feb 2022
Domestic Assistance
Domestic Assistance
Type Self Funded Subsidised After Hours
Meals (Fresh or Hot) Yes No No Most definitely meals are cooked by the carer
Home Help (Housework/Cleaning etc.) Yes No No Basic Housework is a definite
Updated: 10 Feb 2022
Credentials & Membership
Credentials & Membership
Credentials & Membership RC Status Details
Approved provider of Professional Development and Recognition Programme No Oxford Aunts Care - Specialist Live In Care Provider, Oxford, UK
Police checked Yes Up to date individual police check available
Updated: 10 Feb 2022