Ross Home (a Presbyterian Support Otago Enliven home)
At a glance
- Vacancy
- No
- Name
- Ross Home (a Presbyterian Support Otago Enliven home)
- Category
- Psychogeriatric Care
- Address
- 360 North Road
North East Valley
Dunedin 9010 - Postal Address
- Same as above
- DHB
- Southern (Otago)
- Phone
- View Phone Number
- Fax
- View Fax Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Margaret Pearce - 03 473 0029
- Owner
- Presbyterian Support Otago - 03 477 7115
Other services
Photos
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Map
Reviews
Given the current COVID-19 environment we have temporarily disabled our ‘feedback’ feature. We apologise for any inconvenience.
Residents and their families can be assured of the very best psychogeriatric care in Ross Home's Lindsay Unit, with daily life determined by individual needs and preferences.
Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.
Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.
Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.
The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.
Ross also offers:
Rest Home care
Hospital care
Dementia care
Independent living - rental
Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated (or will be by 1 January 2022).
Building on that protection, and along with many other providers of aged care, PSO has decided that we will not accept a person for admission to any of our Enliven residential care homes, unless the person is vaccinated against COVID-19.
If the person has had their first vaccination, they will be expected to have the second vaccination within the timeframe contained in the Ministry of Health guidelines.
Like all our facilities, Ross Home & Hospital has a Presbyterian foundation and welcomes people of all backgrounds and cultures.
Ross Home is in Dunedin's North East Valley. It is renown for its quality care, stunning gardens and courtyards, and the popular cafe where residents, family, friends and community members can while away an hour in comfort.
Offering a wide range of services, Ross rest home and hospital rooms are always in demand, and has a long, proud tradition of providing quality services.
The staff does all it can to help residents and families experience a good transition to living at Ross, and welcomes family input into creating the right ‘personal feel’ for their loved one.
Ross also offers:
Rest Home care
Hospital care
Dementia care
Independent living - rental
Enliven - Vaccination Policy
In line with Government requirements and PSO’s commitment to health and safety, all Enliven staff and volunteers are fully vaccinated (or will be by 1 January 2022).
Building on that protection, and along with many other providers of aged care, PSO has decided that we will not accept a person for admission to any of our Enliven residential care homes, unless the person is vaccinated against COVID-19.
If the person has had their first vaccination, they will be expected to have the second vaccination within the timeframe contained in the Ministry of Health guidelines.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 4 Apr 2013 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 24 |
| Vacancy | No |
| taking one new resident at a time | |
| Impending vacancy | No |
| Premium Room Charges | Some Rooms from $15.50/day up to $18.50/day as at 27 May 2022 |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 27 May 2022 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Ross Home has Registered Nurse coverage 24 hours a day, seven days a week. The Manager is a RN and holds a current annual Practising Certificate | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | Yes | ||
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | ||
| Dietitian | Yes | ||
| Accredited Visitors | Yes | Ross can access Accredited Aged Concern volunteer visitors, however, Ross has it's own experienced volunteer team to assist where and when needed | |
| Chaplain/Spiritual Advisor | Yes | Ross has its own Chaplain but also welcomes visiting Chaplains from the community | |
| Updated: 15 Jul 2010 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| IV Antibiotic Capability | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | |
| Infection Control | Yes | |
| Psychiatric Care | Yes | |
| Clinical Management | Yes | Unit Nurse Manager |
| Updated: 15 Jul 2010 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | |
| Single Rooms | Yes | Rooms are very large with big windows and a garden outlook |
| Rooms suitable for a couple | Yes | Adjoining rooms with shared ensuite |
| Ensuite | Yes | Individual and shared ensuites |
| Pets In Residence | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | |
| Lounges/seating areas | Yes | |
| Palliative Care Contract | Yes | |
| Day Programme for day stay clients | Yes | |
| Outings | Yes | |
| Residents Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Smoking Permitted | Yes | Outdoor area available for smokers |
| Semi-Secure | Yes | Lindsay Unit is fully secure 24 hours a day |
| Updated: 16 Jul 2010 | ||
Special Features
| Ross Home is an integral part of Dunedin's North East Valley and a much sought-after home for older people. The highly-regarded hospital psychogeriatric care unit, called the Lindsay Unit, recently underwent a major upgrade and is now a wonderfully spacious, comfortable home for residents. Visitors enjoy the walk with their loved ones down the wide passage-ways, through the spacious lounges and out onto the terraces which are linked back into the unit by a secure walkway. The exceedingly high standard of meals is always commented on by residents and visitors alike, and the new diningroom has a double-door outside so an indoor-outdoor flow can be enjoyed. All Presbyterian Support Otago residences have a policy of valuing the lives of older people, and this is reflected in the many services and facilities offered. Staffing levels are high in Lindsay Unit staff, reflecting the special needs of the residents. All staff have completed the required dementia units of national qualifications. |
| Updated: 15 Jul 2010 |
Interests & Activities
|
Maintaining regular sporting and community activity our individual residents had before moving to Ross, is encouraged. We believe residents should keep the connection they had with their family, friends and community, and will do all we can to ensure those connections are kept. In-house, we have an extensive activities programme that includes exercise, quiz sessions, newspaper readings, guest speakers and entertainers, and Happy Hour is a very popular event. When appropriate, Lindsay Unit residents can enjoy events ranging from concerts to garden visits. Some residents prefer to undertake hobbies and interests privately, or on a one-to-one basis, and we are happy to accommodate them. |
| Updated: 15 Jul 2010 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Details are discussed at initial meetings | |
| Staffing qualifications and details | All Presbyterian Support Otago homes have multi-disciplinary teams with staff focused on providing respectful, quality care to residents. | |
| Details about meals | All reasonable steps are taken to ensure residents have their food preferences respected. A dietician oversees the nutritional value of every meal and our highly experienced cooks create attractive meals from in-house commercial kitchens. | |
| Associated Complexes | Elmslie House Home & Hospital, Holmdene Home & Hospital, Iona Home & Hospital, Ranui Home & Hospital, St Andrews Home & Hospital, Taieri Court Rest Home,Wanaka Retirement Village and Enliven Otago (Presbyterian Support) - Help for Those at Home | |
| Updated: 5 Aug 2010 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Other Information | Yes | English is spoken at all Presbyterian Support homes and hospitals. In some cases staff are able to converse in other languages. |
| Updated: 15 Jul 2010 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | Presbyterian Support Otago homes and hospitals are non-denominational. Church services are held by visiting Chaplains and residents are encouraged to continue their religious affilliations out in the community. |
| Updated: 15 Jul 2010 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 Km | Buses pass the front door of Ross on a regular basis, and taxis can be arranged. |
| Shops | 2.00 Km | The North East Valley shopping centre is about 2km away but there are several dairies inbetween. |
| Mall | 0.00 Km | Collected and delivered on the premises |
| Parks | Nearby | |
| Library | Nearby | |
| Updated: 15 Jul 2010 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Home and Community Health Association | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| New Zealand Aged Care Association (NZACA) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
|
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| Updated: 20 Apr 2017 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
