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Bupa Cornwall Park Care Home

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Bupa Cornwall Park Care Home
Psychogeriatric Care
17 Cornwall Park Ave
Auckland 1051
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Ma Theresa Araullo - (09) 524 4429
Bupa Care Servcies - 0800 60 80 99
Clinical Manager
Aastha Khatri - (09) 524 4429
Other services
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Level 4 Restrictions - critical visitors only
Cornwall Park Care Home is a small, specialised Care Home set in a peaceful suburban setting.
At Cornwall Park we provide a safe and secure environment which has a homely comfortable feel that enables us to give individualised specialist care to our residents.
We provide person centered care putting our residents, their likes and preferences, at the centre of everything we do. We encourage our residents to remain socially active and run a full daily activity programme, focusing on residents abilities, interests and hobbies. We encourage relatives to be involved in activities and also residents ongoing care with open visiting and regular care reviews. Regular relatives forums are run to update relatives on whats going on in the facility and to ensure their comments are taken on board.

Cornwall Park is set in the heart of Epsom and just 10 minutes from Auckland City Centre, Greenlane and Newmarket. We provide short and long-term specialist hospital level care.

Residents enjoy watching the comings and goings from the sunny balcony off the main lounge. There are also safe outdoor areas with attractive, well-maintained gardens.

Cornwall Park Hospital is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

To find out more, please visit the Bupa link below.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 4 Jul 2019
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 37
Vacancy Yes
1 bed-female shared, 1 bed-Male shared & 1 single room
Impending vacancy No
Premium Room Charges Some Rooms from $18.00/day up to $21.00/day as at 06 Jul 2021
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 29 Nov 2021
Extracts from our most recent resident / relatives satisfaction survey read.

" I think the staff and the environment makes this an excellent hospital"

" The staff handle challenges that occur really well, and maintain a good atmosphere which is crucial at this level of care"

" The staff are particulary understanding of the patients and are able to meet their needs and make them as happy as possible"

" The home is made a better place by the love, care and attention shown by all staff"
Updated: 9 Feb 2011
Type Hours Per Week Status Details
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled in Dementia to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Social Worker (on site) No As required.
Diversional Therapist No As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every 6 weeks, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits on a monthly basis.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 4 Jul 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of Expertise Status Details
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advice Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Psychiatric Care Yes
Community Health Yes We link with community health professionals as required.
Clinical Management Yes Our Clinical Manager is a Registered Nurse with experience in Aged Care and Dementia Care.
Other Specialties Yes Available as required.
Updated: 21 Jul 2020
Feature Status Details
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Single Rooms Yes
Shared Rooms Yes
Pets In Residence No We have visiting pets from RSPCA and relatives approved visiting pets.
Phone Access In Own Room No You are welcome to have a phone and internet installed at your own cost.
Cater for under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Lounges/seating areas Yes We have a large communal lounge and two quite lounges for resident and family use.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Whanau Room Yes Available 24/7 for family.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes Bupa has a National Residents and Relatives Association.
Family Committee No We welcome family input and hold family forums on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Smoking Permitted Yes Only in the smoking area.
Semi-Secure Yes Secure
Updated: 21 Jul 2020
Special Features
Special Features
Cornwall Park is a specialist facility offering short and long term care to residents with advanced Dementia. The hospital is divided into 5 wings named after streets within Auckland. All streets circle the main body of the hospital and provide a safe and secure environment for residents to roam.

The hospital provides care for up to 39 residents with high level dementia needs. Residents often present with behaviours that can be challenging, although staff are fully trained and dedicated to ensuring their safety and happiness.

The manager Louise has considerable experience working in this sector. Louise believes that successful care depends on getting to know the residents well and putting residents at the centre of everything we do. To a great extent on the skill and personal attributes of staff.

Cornwall Park's philosophy is on providing truely person centred care for each individual and creating an environment they can call home.

Emphasis is also on education and development of staff in order to ensure a great team effort, with contributions from each staff member being appreciated and recognised. There is also an emphasis on employing staff who are compassionate and understanding, and dedicated to providing an excellent standard of aged care.
Updated: 12 Dec 2017
Interests & Activities
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 16 Jul 2014
Additional Information
Additional Information
Topic Details
What's included in your fees and what's not A government subsidy may be available for part or all of your care. Podiatry and hairdressing service is an additional charge to the client.
Staffing qualifications and details Cornwall Park meets all recommended staffing levels for residential care.
Details about meals Our menus are dietitian approved and cater to individual preferences and requirements.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Updated: 21 Jul 2020
Languages Spoken
Languages Spoken
Language Status Details
Afrikaans Yes
Cook Island Maori Yes
Dutch Yes
English Yes
Ethiopian Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Flemish Yes
Hindi Yes
Interpreter Yes List of interpreteurs on site and can be accessed easily for most languages , other languages an interpreteur can be accessed through the DHB or Age Concern.
Maori - Te Reo Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Thai Yes
Tongan Yes
Updated: 9 Feb 2011
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations Status Details
Anglican Yes
Baptist Yes
Christian Yes
Roman Catholic Yes
Updated: 9 Jul 2009
Location Distance Details
Public Transport 1.00 Km Set within the suburb of Epsom just a short bus journey from Newmarket and Auckland City
Shops 1.00 Km A variety and wide range of local shops are within a short walking distance , although a greater variety can be foundin Newmarket and Auckland a short 10 minute journey by car or public transport
Mall 1.00 Km Malls within Newmarket .
Parks 1.00 Km The famous Cornwall Park setting is a short walk from the facility
Library A local library can be found within Epsom.
Updated: 25 Feb 2010

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.