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This is a consumer advocacy service for all users of health and disability services. The service is provided as part of a group of consumer protection measures provided by the Health and Disability Commissioner’s Act, 1994. Its purpose is:
* to help people to resolve issues with or complaints about a health and disability service provider
* to provide rights information through education and promotion
* to act on the instructions of the consumer if requested
It is free, independent and confidential. Access may be by phone, fax, visit or letter.
Home visits can be made.