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Terence Austin

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Terence Austin
Meals and Food
Auckland, Northland, Waitemata, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Capital & Coast, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland)
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To consult with Facilities throughout New Zealand to provide a
Hotel style service in an
Aged Care Environment


In today's environment, the Elderly deserve a better level of service from what was traditionally Institutional in look and taste. I would encourage Facilities to move away from this type of cooking and steer towards Restaurant style food and food service. The key is knowing how to do this, balanced up with a realistic budget. This is where I come in and forms part of the Services I provide.


I provide a hands- on approach to train and upskill kitchen staff and carestaff involved in the production and service of food.
I find that working with staff gives them the confidence needed to achieve the desired results. This has proven more successful than referring a cook to a manual for instruction when I work one on one.

I work with staff from any size facility, that provides Care, Dementia, Apartment and Village services. Recently I have also been involved with organisations that provide specialist care for guests. The food lines is very similar to that involved in the Retirement Sector.

When requested, I work with Architects and Kitchen Suppliers to design Food Service areas, including Main hub Kitchens, Kitchenettes, Dining areas, Transportation of meal systems.
To Whom It May Concern

I write this letter in recommendation of Terence Austin as a consultant. I had the pleasure of working with Terence Austin in a consultancy role for our company. Terence was brought into to our business to review our food programme in 2016/2017. I can recommend him highly and without reservation.
Throughout the course of the project, Terence was a consummate professional. Terence was able to quickly grasp what our group wanted to accomplish and had some great ideas on how to achieve our goals.
Terence has excellent knowledge and experience of the age care sector, and was able to draw on a wide variety of implementation scenarios from his background. The final report and the recommendations that he put together were very well received by the Directors, General Managers and general staff.
I strongly recommend Terence as a competent and knowledgeable consultant and wish him every success with his future endeavours. Please feel free to call me for any further information that you may need

Mary Leighton (General Manager

Reference for Terence Austin
It has been my pleasure to work alongside Terence in Aged Care Facilities. Terence is an inspiration to what is possible. He cooks to the highest standard as well as having the ability to support and coach others to do so. He offers menus with multi choice and great variety and he sets a bench mark to aspire to in the aged care environment. I believe Terence truly makes a difference in providing a quality Food Service and makes a positive contribution to the quality of life of the residents in the facilities he works with.
Anna Keeley (New Zealand Registered Dietitian)
Updated: 7 Jun 2017
Languages Spoken
Languages Spoken
English Yes
Updated: 7 Jun 2017

1. 706/1 and 706/2 London City and Guilds
2. Executive Chef and Hospitality Manager
3. 30 years experience in the Hospitality Industry
4. Previous owner of Restaurants and Function Centres
5. Working in the Aged Care industry for the past eight years
6. 2014-2015 Supreme Winner of the Excellence in Food Award
7. Live demonstrations on modified food at Dietician workshops


1. Training of both kitchen and dining services
2. Menu planning
3. Working with Dieticians for menu approval
4. Recipe development
5. Cost controls
6. Ways to minimize wastage
7. Procurement


The workshops are are a great way of getting people together to share information, and to see where the trends are heading.

The latest workshop was attended by Facility Managers, Speech and Language Therapists, Kitchen staff and Registered Nurses. With guests coming as far away as Palmerston North for an Auckland Workshop. My role is to provide live food demonstrations and explain the importance of food to the elderly. In this workshop I was showing the different meal textures (soft, mince and moist, puree) and how to produce them in moulded form to resemble real food. Emphasis is on visual appeal and taste.
Dietitians link Web dietitianz.com Facebook.com/AgedCareDietitians

Updated: 21 Jan 2017