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Whareama
At a glance
- Vacancy
- Yes
- Name
- Whareama
- Category
- Hospital Care
- Address
- 81 Neale Ave
Stoke
Nelson - Postal Address
- 81 Neale Avenue
Stoke
NELSON 7011 - DHB
- Nelson Marlborough
- Phone
- (03) 547 7786
- Fax
- (03) 547 6174
- Mobile
- 0273232526
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sharon Blackbeard - (03) 547 7786
- Owner
- Oceania Group
Other services
Photos
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Map
Reviews
Description
Whareama means “House of treasured possessions”
Our Mission:- We provide excellent contemporary care that reflects our Residents' individuality and their right to choice, respect and dignity.
We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life.
Our Vision:- To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our Residents, Staff and Stakeholders.
Our Values:
Respect - Everyone Matters:
- Working together for success
- Approachability
- Trust and openness
- Embrace diversity
Passion - Believe that We Make a Difference
- Put energy in all that we do
- Believe in what we deliver
- Find new ways to make a positive difference
- Have fun
Excellence - Quality in Everything We Do:
- Have pride in what we do
- Provide quality care and service
- Customer focus
- Learn and grow
Deliver - We Will Do What We Say
- Grow the business
- Drive for performance
- Deliver on promises and commitments
- Take action
Our Mission:- We provide excellent contemporary care that reflects our Residents' individuality and their right to choice, respect and dignity.
We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life.
Our Vision:- To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our Residents, Staff and Stakeholders.
Our Values:
Respect - Everyone Matters:
- Working together for success
- Approachability
- Trust and openness
- Embrace diversity
Passion - Believe that We Make a Difference
- Put energy in all that we do
- Believe in what we deliver
- Find new ways to make a positive difference
- Have fun
Excellence - Quality in Everything We Do:
- Have pride in what we do
- Provide quality care and service
- Customer focus
- Learn and grow
Deliver - We Will Do What We Say
- Grow the business
- Drive for performance
- Deliver on promises and commitments
- Take action
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 15 Apr 2019 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 28 |
| Vacancy | Yes |
| one room with an ensuite available | |
| Impending vacancy | No |
| Additional Room Costs | Some Rooms |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Updated: 13 Sep 2019 | |
Testimonials
| To the amazing staff at Whareama, thank you so much for all the love and care that you showered on Dad. Your kindness has humbled our family and we so appreciate it, as did Dad. What you do everyday is truly incredible so thank you. - Daughter of a Whareama Resident
Thank you for keeping us informed about our Grandparents progress. It's hard when you live so far away, but knowing they were in good hands helped us get through each day. You are Angels from heaven and do an incredible job. - Grandchildren of Whareama Residents We want to thank you all for the outstanding care Mum received, we appreciate everything you did to make her comfortable - the compassion you showed not only to her, but to the whole family. The little things you did were very special and something we will always remember. What a great team! - Family of a Whareama Resident Please accept my sincere thanks for the professional and compassionate care you gave my father. He was only with you for a short while, but you made such a difference at a difficult time. - Son of a Whareama Resident |
| Updated: 15 Apr 2019 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Whareama is a combined Rest Home and Hospital facility therefore we have a Registered Nurse on duty 24 hours a day, 7 days a week. | |
| Healthcare Assistants/Caregivers | Yes | All our HealthCare Assistants are trained and have either completed or are enrolled to complete a certificate in residential care | |
| Physiotherapist | Yes | Qualified Physiotherapist Tuesdays and Thursdays. | |
| Diversional Therapist | Yes | We have two Diversional Therapists | |
| Hairdresser | Yes | Monday to Tuesday with the occasional Wednesday. | |
| Podiatrist | Yes | Our Podiatrist visits monthly | |
| Dietitian | Yes | Oceania employs it's own dietican | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Yes | We are privileged to have our own Chaplain and a church service is held every Sunday. | |
| Other Personnel | Yes | We have some wonderful Volunteers who help out on a daily basis. | |
| Updated: 15 Apr 2019 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stomal Therapy | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Infection Control | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Updated: 15 Apr 2019 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We encourage you to personalise your room as much as possible |
| Single Rooms | Yes | |
| Shared Rooms | Yes | We do have some shared rooms in our hospital |
| Rooms suitable for a couple | Yes | Some of our double rooms are suitable for couples |
| Ensuite | Yes | Some rooms have single or shared ensuite facilities. |
| Alcohol Permitted | Yes | "Happy Hour" is available in the main lounge at 4pm daily. |
| Pets In Residence | Yes | There is a resident cat and two fish tanks |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Wifi | Yes | |
| Resident can adjust heating in own room | Yes | |
| Cater for under 65 yrs with Disability | Yes | hospital level care for under 65 yrs is availabe at Whareama |
| Lounges/seating areas | Yes | Many separate small lounges as well as the main large lounges. |
| Palliative Care Contract | No | We work closely with Hospice Nelson with shared care. This depends on room availablity at the time. |
| Outings | Yes | We have our own van and provide outings and shopping trips on a weekly basis |
| Whanau Room | Yes | A Whanau room is available with kitchenette, bathroom/shower which visitors are welcome to use |
| Residents Committee | Yes | All are welcome with meetings held bi-monthly |
| Family Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | We do not provide a secure environment. Behaviour will be assessed to ensure safety of the resident. |
| Smoking Permitted | Yes | Encouraged to designated room or outside to the back of the facility. |
| Semi-Secure | Yes | |
| Updated: 15 Apr 2019 | ||
Special Features
| Whareama is centrally located in the Stoke community and within easy walking distance of supermarkets, shops, library, cafes, dentist, churches and many more.
Isel park and Broadgreen rose gardens are within a 5 minute walk as also the Stoke Rail Trail. |
| Updated: 15 Apr 2019 |
Interests & Activities
| Our Activities programme is varied and includes outings for shopping, quizes, entertainment,various speakers, arts and crafts, church services and lot's more.... |
| Updated: 15 Apr 2019 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details about Meals | All our meals are prepared on site; home cooked with local ingredients. Margaret Sheeran is in charge of the Kitchen Team and ensures the meals are prepared to a high standard | |
| Staffing Qualifications and Details | Registered Nurse 24hrs/day, seven days a week. | |
| Associated Complexes | Independent living is available at Stoke Retirement Village - Oceania Group. Contact Shelley on 547 9703 for further details. | |
| What's included in your fees and what's not | Fees include: Full board and lodging including meals and laundry. Assistance with your activities of daily living, (hygiene needs, dressing etc); GP services Registered Nurse Care 24 hours/day (health advise, care planning, wound care etc) Prescribed medication cover under Pharmac list Continence products Equipment and facilities for general use Activities and outings Ambulance and transport to access clinical services Fees do not include: dry cleaning personal toiletries replacement and repairs of spectacles, dentures, hearing aids private telephone rental and toll calls insurance for residents belongings choosing or having prescribed medication that is more expensive than the normally accepted medical treatment for the condition specialised assessment specialist treatment Rehabilitation services Premium rooms | |
| Updated: 15 Apr 2019 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Deaf Blind Sign Language | Yes | one staff member competent in sign language |
| Dutch | Yes | |
| English | Yes | |
| German | Yes | one staff member fluent in german |
| Hindi | Yes | |
| Interpreter | Yes | We can access these services. |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 15 Apr 2019 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Whareama began with a concept of Bishop Hulme- Moir in 1957. The Neale family home was donated to the Anglicans, with Government funding for the buildings and grounds. |
| Inter denominational | Yes | |
| Roman Catholic | Yes | Will visit on request. |
| Updated: 15 Apr 2019 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | |
| Shops | shops and supermarkerts are 50m away | |
| Parks | 0.50 km | Isel Park and Broadgreen rose gardens. |
| Library | the Stoke library is just across the road | |
| Updated: 15 Apr 2019 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| ISO (International Organization for Standardization) | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | We provide the "Oceania Certificate in Residential Care" to all our Health Care Staff |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
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| Updated: 15 Apr 2019 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.
