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At a glance
Hospital Care
81 Neale Ave
Nelson Marlborough
(03) 547 7786
(03) 547 6174
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Bev Foster - (03) 547 7786
Oceania Group
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Whareama means “House of treasured possessions”.
Our Mission:
We provide excellent contemporary care that reflects our residents' individuality and their right to choice, respect and dignity. We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life
Our Vision:
To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our residents, staff and stakeholders.
Our Values:
Respect - everyone matters:
Working together for success
Trust and openness
Embrace diversity
Passion - believe that we make a difference
Put energy in all that we do
Believe in what we deliver
Find new ways to make a positive difference
Have fun
Excellence - quality in everything we do:
Have pride in what we do
Provide quality care and service
Customer focus
Learn and grow
Deliver - we will do what we say
Grow the business
Drive for performance
Deliver on promises and commitments
Take action
Service/Facility Details
Contract with DHBYes
Additional Room CostsSome Rooms
Updated: 17 Aug 2016
Bed and Vacancy Details
Approximate number of beds at this level of care25
Long term vacancyYes
Short term vacancyYes
one room with an ensuite available
Impending vacancyNo
Updated: 28 Apr 2017
To the amazing staff at Whareama, thank you so much for all the love and care that you showered on Dad. Your kindness has humbled our family and we so appreciate it, as did Dad. What you do everyday is truly incredible so thank you. - Daughter of a Whareama Resident

Thank you for keeping us informed about our Grandparents progress. It's hard when you live so far away, but knowing they were in good hands helped us get through each day. You are Angels from heaven and do an incredible job. - Grandchildren of Whareama Residents

We want to thank you all for the outstanding care Mum received, we appreciate everything you did to make her comfortable - the compassion you showed not only to her, but to the whole family. The little things you did were very special and something we will always remember. What a great team! - Family of a Whareama Resident

Please accept my sincere thanks for the professional and compassionate care you gave my father. He was only with you for a short while, but you made such a difference at a difficult time. - Son of a Whareama Resident

Updated: 17 Aug 2016
TypeHours Per WeekStatusDetails
Registered Nurse Yes Whareama is a combined Rest Home and Hospital facility therefore we have a Registered Nurse on duty 24 hours a day, 7 days a week.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes all our Health Care Assistants are trained and have either completed or are enrolled to complete a certificate in residential care
Physiotherapist Yes Qualified Physiotherapist Tuesdays and Thursdays.
Diversional Therapist Yes
Activities Co-ordinator Yes One DT and one Activities Coordinator
Hairdresser Yes Monday to Wednesday.
Podiatrist Yes Our Podiatrist visits monthly
Dietitian Yes Oceania employs it's own dietican
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Interdenominational church service each Sunday.
Other Personnel No Volunteers
Updated: 17 Aug 2016
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stomal Therapist Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Gerontological Care Yes
Community Health Yes
Clinical Manager Yes
Updated: 17 Aug 2016
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes we provide hospital level and Rest Home level respite care and carer support
Carer Support or other Short Stay Yes
Advance bookings taken Yes We are happy to discuss our respite option s with you
Subsidised service Yes
Private paying service Yes
Updated: 17 Aug 2016
Under 65 yrs with Disability Yes hospital level care for under 65 yrs is availabe at Whareama
Palliative Care Contract No We work closely with Hospice Nelson with shared care. This depends on room availablity at the time.
Whanau Room Yes A Whanau room is available with kitchenette, bathroom/shower which visitors are welcome to use
Rooms (Single) Yes
Rooms (Shared) Yes we do ahve some shared rooms in our hospital
Rooms (Suit Couple) Yes some of our double rooms are suitable for couples
Ensuite Yes Some rooms have single or shared ensuite facilities.
May Bring Own Furniture Yes We encourage you to personalize your room as much as possible
Alcohol Permitted Yes "Happy Hour" is available in the main lounge at 4pm daily.
Pets In Residence Yes There is a resident cat and two fish tanks
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Residents Committee Yes All welcome with meetings held bi monthly
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes We do not provide a secure environment. Behaviour will be assessed to ensure safety of the resident.
Lounges/seating areas Yes Many separate small lounges as well as the main large lounges.
Outings Yes We have our own van and provide outings and shopping trips on a weekly basis
Smoking Permitted Yes Encouraged to designated room or outside to the back of the facility.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes our last certification audit was in June 2014 and we have achieved an outstanding result with a continous improvment for quality projects in regards to falls, recreation and restraint.
Updated: 17 Aug 2016
Special Features
Whareama is centrally located in the Stoke community within walking distance of supermarkets, shops, library, cafes, dentist, police station, churches, work and income and many more. Isel park and the Broadgreen rose gardens are within a 5 minute walk.

Updated: 17 Aug 2016
Interests & Activities
Our Activities programme is varied and includes outings for shopping, quizes, entertainment,various speakers, arst and crafts,church services and lot's more....
Updated: 17 Aug 2016
Additional Information
Details re Meals all our meals are prepared on site, home cooked with local ingredients The excutive Chef Martin is in charge of the kitchen team and he ensures the meals are prepared to a high standard
Staffing Details Registered Nurse 24hrs/day
Associated Complexes Independent living is availabe at Stoke Village-Oceania Group
Fees Details/Fees Do Not Include Fees include: Full board and lodging including meals and laundry; Assistance with your activities of daily living (hygiene needs, dressing etc); GP services; Registered Nurse Care 24 hours/day (health advise, care planning, wound care etc); Prescribed medication cover under Pharmac list; Continence products; Equipment and facilities for general use; Activities and outings; Ambulance and transport to access clinical services; Fees do not include: dry cleaning; personal toiletries; replacement and repairs of spectacles, dentures, hearing aids; private telephone rental and toll calls; insurance for residents belongings; choosing or having prescribed medication that is more expensive than the normally accepted medical treatment for the condition; specialised assessment; specialist treatment; Rehabilitation services; Premium rooms
Updated: 17 Aug 2016
Languages Spoken
Chinese Yes
Deaf Blind Sign Language Yes one staff member competent in sign language
Dutch Yes
English Yes
German Yes one staff member fluent in german
Hindi Yes
Interpreter Yes We can access these services.
Maori - Te Reo Yes
Samoan Yes
Tongan Yes
Updated: 17 Aug 2016
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Whareama began with a concept of Bishop Hulme- Moir in 1957. The Neale family home was donated to the Anglicans, with Government funding for the buildings and grounds.
Inter denominational Yes
Roman Catholic Yes Will visit on request.
Updated: 17 Aug 2016
Public Transport 0.50 km
Shops   shops and supermarkerts are 50m away
Parks 0.50 km Isel Park and Broadgreen rose gardens.
Library   the Stoke library is just across the road
Updated: 17 Aug 2016
Credentials & Membership
Credentials & MembershipStatusDetails
ISO (International Organization for Standardization) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes We provide the "Oceania Certificate in Residential Care" to all our Health Care Staff
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 17 Aug 2016