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Whareama
At a glance
- Vacancy
- Yes
- Name
- Whareama
- Category
- Hospital Care
- Address
- 81 Neale Ave
Stoke
Nelson - Postal Address
- 81 Neale Avenue, Stoke, NELSON 7011
- DHB
- Nelson Marlborough
- Phone
- (03) 547 7786
- Fax
- (03) 547 6174
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Sharon Blackbeard - (03) 547 7786
- Owner
- Oceania Group
Other services
Photos
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Map
Reviews
Description
Whareama means “House of treasured possessions”.
Our Mission:
We provide excellent contemporary care that reflects our residents' individuality and their right to choice, respect and dignity. We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life
Our Vision:
To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our residents, staff and stakeholders.
Our Values:
Respect - everyone matters:
Working together for success
Approachability
Trust and openness
Embrace diversity
Passion - believe that we make a difference
Put energy in all that we do
Believe in what we deliver
Find new ways to make a positive difference
Have fun
Excellence - quality in everything we do:
Have pride in what we do
Provide quality care and service
Customer focus
Learn and grow
Deliver - we will do what we say
Grow the business
Drive for performance
Deliver on promises and commitments
Take action
Our Mission:
We provide excellent contemporary care that reflects our residents' individuality and their right to choice, respect and dignity. We provide a positive and welcoming environment in which our residents are encouraged and supported to improve their quality of life
Our Vision:
To be the provider of choice for senior New Zealanders of care and lifestyle options in a way that meets and exceeds the expectations of our residents, staff and stakeholders.
Our Values:
Respect - everyone matters:
Working together for success
Approachability
Trust and openness
Embrace diversity
Passion - believe that we make a difference
Put energy in all that we do
Believe in what we deliver
Find new ways to make a positive difference
Have fun
Excellence - quality in everything we do:
Have pride in what we do
Provide quality care and service
Customer focus
Learn and grow
Deliver - we will do what we say
Grow the business
Drive for performance
Deliver on promises and commitments
Take action
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 12 May 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 24 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| one room with an ensuite available | |
| Impending vacancy | No |
| Updated: 18 Aug 2017 | |
Testimonials
| To the amazing staff at Whareama, thank you so much for all the love and care that you showered on Dad. Your kindness has humbled our family and we so appreciate it, as did Dad. What you do everyday is truly incredible so thank you. - Daughter of a Whareama Resident
Thank you for keeping us informed about our Grandparents progress. It's hard when you live so far away, but knowing they were in good hands helped us get through each day. You are Angels from heaven and do an incredible job. - Grandchildren of Whareama Residents We want to thank you all for the outstanding care Mum received, we appreciate everything you did to make her comfortable - the compassion you showed not only to her, but to the whole family. The little things you did were very special and something we will always remember. What a great team! - Family of a Whareama Resident Please accept my sincere thanks for the professional and compassionate care you gave my father. He was only with you for a short while, but you made such a difference at a difficult time. - Son of a Whareama Resident |
| Updated: 12 May 2017 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Whareama is a combined Rest Home and Hospital facility therefore we have a Registered Nurse on duty 24 hours a day, 7 days a week. | |
| Enrolled Nurse | Yes | ||
| Healthcare Assistants/Caregivers | Yes | all our Health Care Assistants are trained and have either completed or are enrolled to complete a certificate in residential care | |
| Physiotherapist | Yes | Qualified Physiotherapist Tuesdays and Thursdays. | |
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | One DT and one Activities Coordinator | |
| Hairdresser | Yes | Monday to Wednesday. | |
| Podiatrist | Yes | Our Podiatrist visits monthly | |
| Dietitian | Yes | Oceania employs it's own dietican | |
| Kaumatua | Negotiable | ||
| Chaplain/Spiritual Advisor | Yes | Interdenominational church service each Sunday. | |
| Other Personnel | No | Volunteers | |
| Updated: 12 May 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | |
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Stomal Therapist | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Gerontological Care | Yes | |
| Community Health | Yes | |
| Clinical Manager | Yes | |
| Updated: 12 May 2017 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | we provide hospital level and Rest Home level respite care and carer support |
| Carer Support | Yes | |
| Subsidised | Yes | |
| Private Paying | Yes | |
| Booking can be made in advance | Yes | We are happy to discuss our respite option s with you |
| Updated: 12 May 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | hospital level care for under 65 yrs is availabe at Whareama |
| Palliative Care Contract | No | We work closely with Hospice Nelson with shared care. This depends on room availablity at the time. |
| Whanau Room | Yes | A Whanau room is available with kitchenette, bathroom/shower which visitors are welcome to use |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | we do ahve some shared rooms in our hospital |
| Rooms (Suit Couple) | Yes | some of our double rooms are suitable for couples |
| Ensuite | Yes | Some rooms have single or shared ensuite facilities. |
| May Bring Own Furniture | Yes | We encourage you to personalize your room as much as possible |
| Alcohol Permitted | Yes | "Happy Hour" is available in the main lounge at 4pm daily. |
| Pets In Residence | Yes | There is a resident cat and two fish tanks |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Residents Committee | Yes | All welcome with meetings held bi monthly |
| Family Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | We do not provide a secure environment. Behaviour will be assessed to ensure safety of the resident. |
| Lounges/seating areas | Yes | Many separate small lounges as well as the main large lounges. |
| Outings | Yes | We have our own van and provide outings and shopping trips on a weekly basis |
| Smoking Permitted | Yes | Encouraged to designated room or outside to the back of the facility. |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Audit report available | Yes | our last certification audit was in June 2014 and we have achieved an outstanding result with a continous improvment for quality projects in regards to falls, recreation and restraint. |
| Updated: 12 May 2017 | ||
Special Features
| Whareama is centrally located in the Stoke community within walking distance of supermarkets, shops, library, cafes, dentist, police station, churches, work and income and many more. Isel park and the Broadgreen rose gardens are within a 5 minute walk.
|
| Updated: 12 May 2017 |
Interests & Activities
| Our Activities programme is varied and includes outings for shopping, quizes, entertainment,various speakers, arst and crafts,church services and lot's more.... |
| Updated: 12 May 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | all our meals are prepared on site, home cooked with local ingredients The excutive Chef Martin is in charge of the kitchen team and he ensures the meals are prepared to a high standard | |
| Staffing Details | Registered Nurse 24hrs/day | |
| Associated Complexes | Independent living is availabe at Stoke Village-Oceania Group | |
| Fees Details/Fees Do Not Include | Fees include: Full board and lodging including meals and laundry; Assistance with your activities of daily living (hygiene needs, dressing etc); GP services; Registered Nurse Care 24 hours/day (health advise, care planning, wound care etc); Prescribed medication cover under Pharmac list; Continence products; Equipment and facilities for general use; Activities and outings; Ambulance and transport to access clinical services; Fees do not include: dry cleaning; personal toiletries; replacement and repairs of spectacles, dentures, hearing aids; private telephone rental and toll calls; insurance for residents belongings; choosing or having prescribed medication that is more expensive than the normally accepted medical treatment for the condition; specialised assessment; specialist treatment; Rehabilitation services; Premium rooms | |
| Updated: 12 May 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Chinese | Yes | |
| Deaf Blind Sign Language | Yes | one staff member competent in sign language |
| Dutch | Yes | |
| English | Yes | |
| German | Yes | one staff member fluent in german |
| Hindi | Yes | |
| Interpreter | Yes | We can access these services. |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 12 May 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Whareama began with a concept of Bishop Hulme- Moir in 1957. The Neale family home was donated to the Anglicans, with Government funding for the buildings and grounds. |
| Inter denominational | Yes | |
| Roman Catholic | Yes | Will visit on request. |
| Updated: 12 May 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | |
| Shops | shops and supermarkerts are 50m away | |
| Parks | 0.50 km | Isel Park and Broadgreen rose gardens. |
| Library | the Stoke library is just across the road | |
| Updated: 12 May 2017 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| ISO (International Organization for Standardization) | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | We provide the "Oceania Certificate in Residential Care" to all our Health Care Staff |
| New Zealand Aged Care Association (NZACA) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | |
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| Updated: 12 May 2017 | ||