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Waiapu House Lifecare - Hospital Wing

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Waiapu House Lifecare
Hospital Care
10 Danvers Street
Havelock North 4130
Hawke's Bay
(06) 872 8930
(06) 872 8935
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Barbara Sutherland-West - (06) 872 8930
Heritage Lifecare Group - (06) 872 8930
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The hospital provides comprehensive nursing care. It comprises modern spacious single bedrooms with large ensuite and some with private patio gardens. Staff offer experienced and friendly care in a community atmosphere where your individual needs are met.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 20 Nov 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 32
Vacancy Yes
Impending vacancy No
Additional Room CostsYes
Updated: 24 Apr 2018
'To all the staff who helped care for dad, we can't thank you enough'. April 2017

'Thanks so much for looking after my dad. You all dealt with him with supreme professionalism and compassion'. May 2017

'Thank you so much for your wonderful care and love of dad. It was such a comfort having you all there helping us and for the nights when we couldn't be there.' May 2017

'Huge thanks for looking after dad. We will always remember your kindness and care.' May 2017

'Mum was so well looked after at Waiapu. The staff are very committed and we have never been made to feel unwelcome. We are signing your praises'. July 2017

'Thank you all so much for your wonderful care and kindness to dad for the time he was with you'. September 2017

'To all the staff at Waiapu. To those of you who went the extra mile on a daily basis, thank you. Know that the small things you did made a HUGE difference to Dads mental well being. Your cheery hellos, newspaper deliveries, technology fixes, pillow fluffs, haircuts, outings, games, chats and food treats, all helped brighten up dads final days. To know dad was happy and safe during his final years was a huge relief.' October 2017

'Mum resided at Waiapu for 5 years and in that time we feel you all gave your best to her, making her laugh, caring for her health and comfort and being good friends with her'. October 2017
Updated: 20 Nov 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes On duty 24 hours/ 7 days.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our caregivers are either NZQA qualified or working towards this.
Physiotherapist Yes By appointment - fees apply.
Occupational Therapist Yes By appointment - fees apply.
Own Social Worker Yes
Diversional Therapist Yes Our activities co-ordinator and diversional therapists offer a full calendar of activities and outings to our residents including support to maintain links with their family, friends and their community.
Activities Co-ordinator Yes Our activities co-ordinator and diversional therapists offer a full calendar of activities and outings to our residents including support to maintain links with their family, friends and their community.
Hairdresser Yes By appointment - fees apply.
Podiatrist Yes By appointment monthly - fees apply.
Dietitian Yes By appointment - fees apply.
Kaumatua Yes As requested
Chaplain/Spiritual Advisor Yes The Chapel of the Good Shepherd, a beautiful John Scott design is open every day. A non-denominational service is held every Wednesday and second and Fourth Sundays of the month and the Chaplain is available for individual spiritual needs.
Updated: 20 Nov 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Stroke Rehabilitation Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 20 Nov 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite is available in the hospital depending upon bed availability at time of enquiry.
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 20 Nov 2017
Day Care Yes
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes
Rooms (Suit Couple) Yes We have two large rooms that are easily convertible for couples. Rooms would need to be available at time of enquiry.
Ensuite Yes All our 32 rooms have ensuite facilities, five rooms have private patio gardens.
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence No We have a resident cat. We are not able to accommodate an individuals pet.
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes As requested
Residents Committee Yes We have twice yearly resident, family and friends meeting.
Newsletter Yes We have noticeboards throughout the facility where notices, upcoming events and general information is published.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes We have numerous indoor and outdoor areas throughout the facility catering to an individuals need for privacy or social interaction. We have two large communal lounges both with TV (& Sky) and piano which residents enjoy playing.
Outings Yes A full activities calendar is available to all residents and there are organised outings and regular drives around the Bay on a weekly basis. We have two mobility vans available.
Smoking Permitted Yes In designated areas only.
Semi-Secure Yes During day light savings, doors are secured and alarmed between 8.00pm-6.00am each day.
Sprinklers Yes
Audit report available Yes
Updated: 20 Nov 2017
Special Features
Special Features
Waiapu House and Village has been a part of the community in sunny Hawke’s Bay for over 50 years delivering compassionate support in a friendly and welcoming environment. We offer a full range of aged care options:
• 42 rest home beds
• 32 hospital beds
• 13 self-contained apartments
• 18 chalets

The facility is set in five acres of beautifully landscaped gardens in a quiet cul de sac, just minutes from Havelock North Village.
Updated: 20 Nov 2017
Interests & Activities
Interests & Activities
Referrals made to support groups where appropriate e.g. Azheimer's Society, Age Concern. Chapel onsite with resident Chaplain, craft, internet, entertainment, exercises, on site library, movies, music, newspaper reading, shopping, Sky TV, videos and outings.
Activities programme 5 days per week. Van outings, visiting groups, entertainment and social hour.
Updated: 20 Nov 2017
Additional Information
Additional Information
Details re Meals Meals have been set with dietetic and nutritionist involvement. Breakfast is served in a person's bedroom. The main meal is at lunch time, with a lighter evening meal both served in the dining area. Morning and afternoon tea as well as an evening snack is provided. All preferences are catered for including soft, puree, diabetic, gluten free etc.
Staffing Details Registered Nurse on duty at all times.
Associated Complexes Waiapu Village has 13 one bedroom Apartments and 18 two bedroom Chalets.
Fees Details/Fees Do Not Include As per Health Funding/ Ministry of Health contract. Enquire with Facility Manager for details. Ensuite surcharge $13.25 per day. Ensuite/ Patio surcharge (combined) $20 per day.
Updated: 20 Nov 2017
Languages Spoken
Languages Spoken
English Yes
Hindi Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 20 Nov 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes All denominations are welcome.
Updated: 20 Nov 2017
Public Transport 0.10 km
Shops 1.00 km
Parks 0.80 km
Library 0.80 km Havelock North Community Library
Updated: 20 Nov 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
New Zealand Aged Care Association (NZACA) Yes Membership to 30 June 2018
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes Number 2072833
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes Membership to 16 November 2018
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Member
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 20 Nov 2017