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Waiapu House Lifecare - Hospital Wing

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Information Pack
At a glance
Vacancy
Yes
Name
Waiapu House Lifecare
Category
Hospital Care
Address
10 Danvers Street
Havelock North 4130
DHB
Hawke's Bay
Phone
(06) 872 8930
Fax
(06) 872 8935
Email
View Email Address
Web
Visit Website
Personnel
Manager
Barbara Sutherland-West - (06) 872 8930
Owner
Heritage Lifecare Group - (06) 872 8930
Other services
Photos
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Description
The hospital provides comprehensive nursing care. It comprises modern spacious single bedrooms with large ensuite and some with private patio gardens.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsYes
Updated: 4 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care32
Long term vacancyYes
Short term vacancyNo
Impending vacancyNo
Updated: 22 Sep 2017
Testimonials
Testimonials
'To all the staff who helped care for dad, we can't thank you enough'. April 2017

'Thanks so much for looking after my dad. You all dealt with him with supreme professionalism and compassion'. May 2017

'Thank you so much for your wonderful care and love of dad. It was such a comfort having you all there helping us and for the nights when we couldn't be there.' May 2017

'Huge thanks for looking after dad. We will always remember your kindness and care.' May 2017

'Mum was so well looked after at Waiapu. The staff are very committed and we have never been made to feel unwelcome. We are signing your praises'. July 2017
Updated: 4 Aug 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes On duty 24 hours/ 7 days.
Healthcare Assistants/Caregivers Yes Our caregivers are either NZQA qualified or working towards this.
Physiotherapist Yes By appointment - fees apply.
Occupational Therapist Yes By appointment - fees apply.
Diversional Therapist Yes Our activities co-ordinators and diversional therapist offer a full calendar of activities and outings to our residents including support to maintain links with their family, friends and their community.
Activities Co-ordinator Yes Our activities co-ordinators and diversional therapist offer a full calendar of activities and outings to our residents including support to maintain links with their family, friends and their community.
Hairdresser Yes By appointment - fees apply.
Podiatrist Yes By appointment - fees apply.
Dietitian Yes By appointment - fees apply.
Kaumatua Yes As requested
Chaplain/Spiritual Advisor Yes The Chapel of the Good Shepherd, a beautiful John Scott design is open every day. A non-denominational service is held every Wednesday and second and Fourth Sundays of the month and the Chaplain is available for individual spiritual needs.
Updated: 4 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Stroke Rehabilitation Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 4 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite is available in the rest home or hospital if a bed is available.
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 4 Aug 2017
Features
Features
FeatureStatusDetails
Day Care Yes
Primary Health Funded Short Term Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes
Rooms (Single) Yes
Ensuite Yes All our 32 rooms have ensuite facilities, five rooms have private patio gardens.
May Bring Own Furniture Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes We have numerous indoor and outdoor areas throughout the facility catering to an individuals need for privacy or social interaction. We have two large communal lounges both with TV and piano which residents enjoy playing.
Outings Yes A full activities calendar is available to all residents and there are weekly outings. We have two mobility vans available.
Smoking Permitted Yes In designated areas.
Semi-Secure Yes Doors are secured and alarmed between 7.00pm-6.00am each day.
Sprinklers Yes
Audit report available Yes
Updated: 4 Aug 2017
Special Features
Special Features
Waiapu House and Village has been a part of the community in sunny Hawke’s Bay for over 50 years delivering compassionate support in a friendly and welcoming environment. We offer a full range of aged care options:
• 42 rest home beds
• 32 hospital beds
• 13 self-contained apartments
• 18 chalets

The facility is set in five acres of beautifully landscaped gardens in a quiet cul de sac, just minutes from Havelock North Village.
Updated: 4 Aug 2017
Interests & Activities
Interests & Activities
Referrals made to support groups where appropriate e.g. Azheimer's Society, Age Concern. Chapel onsite with resident Chaplain, craft, internet, entertainment, exercises, on site library, movies, music, newspaper reading, shopping, Sky TV, videos and outings.
Activities programme 5 days per week. Van outings, visiting groups, entertainment and social hour.
Updated: 4 Aug 2017
Additional Information
Additional Information
TopicDetails
Details re Meals Meals have been set with dietetic and nutritionist involvement. Breakfast is served in a person's bedroom. The main meal is at lunch time, with a lighter evening meal both served in the dining area. Morning and afternoon tea as well as an evening snack is provided. All preferences are catered for including soft and puree diet.
Staffing Details Registered Nurse on duty at all times.
Associated Complexes Waiapu Village has 13 one bedroom Apartments and 18 two bedroom Chalets.
Fees Details/Fees Do Not Include As per Health Funding/ Ministry of Health contract. Enquire with Facility Manager for details. Ensuite surcharge $12.50 per day. Ensuite/ Patio surcharge (combined) $20 per day.
Updated: 4 Aug 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Hindi Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 4 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes All denominations are welcome.
Updated: 4 Aug 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km
Shops 1.00 km
Parks 0.80 km
Library 0.80 km Havelock North Community Library
Updated: 4 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes Number 2072833
Retirement Village Accreditation (Expiry date) Yes 16 November 2017
Retirement Villages Association of New Zealand [Inc] (RVA) Yes Member
CareerForce New Zealand Aged Care Association (NZACA) Registered Retirement Village? Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 4 Aug 2017

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