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Ultimate Care Maupuia

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At a glance
Vacancy
Yes
Name
Ultimate Care Maupuia
Category
Hospital Care
Address
6 Rangitane St
Maupuia
Wellington 6022
DHB
Capital & Coast
Phone
(04) 388 7186
Fax
(04) 388 8168
Mobile
0275997740
Email
View Email Address
Web
Visit Website
Personnel
Manager
Karen Gear - (04) 388 7186
Owner
Ultimate Care Group
Other services
Photos
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Description
Situated at the heart of the Miramar Community is Ultimate Care Maupuia. With stunning views overlooking the Cook Strait and Kaikoura mountain range, this well established, two-level home includes a hospital facility, making it the ideal choice for residents needing rest home or hospital level care. With large sunny rooms, built in vanity units, wardrobes, courtyard access and outdoor entertainment area, the facility offers a welcoming homely environment, the comfort of security, companionship and a wonderful comprehensive activities programme offering day care respite if you would like to join us for the day.

At Ultimate Care Maupuia we enjoy views overlooking the harbour, wonderful gardens and courtyards, and we're in a quiet, friendly residential area.

Ultimate Care Maupuia is unique. We believe the most important factor for our residents is to assist them to live a full quality life, in a warm, homely, family oriented environment, one that respects and celebrates their individuality and life.

We celebrate our multicultural environment, and you'll find all of our staff are friendly, warm and thoughtful. We've been a part of the Miramar community for many years now and have established relationships with many local doctors and community groups.

We're also on the Miramar Heights bus route which makes going in and out of town easy for residents and visitors alike.

We promise to offer comfortable, vibrant, home-like facility and deliver the very best in care. Catch up on what we are doing on the 'What's New' at the bottom of the page. Press the arrow in the blue circle on the right hand side of the page to see what we have been up too.

For all enquiries please contact Lindsey Wood (Facility Manager) on 04 3887186.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 31 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 13
Vacancy Yes
Ultimate Care Maupuia has a small boutique Rest Home which has stunning views of the Wellington Airport and Cook Strait. Sit in the lounge and watch the aircraft take off and land at Wellington Airport. Watch to Ferry’s start their crossing of the Cook Strait, while playing cards or completing a crossword. The Rest Home caters for up to 8 residents in an environment just like home, but has all the enrichment of being part of a professional Hospital and Rest Home complex. You can feed the birds under our large Pohutukawa tree, pick flowers from the garden for your room. We have a small private dining room which has double doors opening to our outside breakfast area. You can walk around and check out our herb garden and bird bath. The staff at Ultimate Care Maupuia monitors resident’s progress and needs on a continual basis to ensure they are receiving the best possible care. Working closely with residents, families, medical teams we create personalised care plans, best suited to each individual resident.
Impending vacancy Yes
Additional Room CostsNo
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 18 Jan 2019
Testimonials
Testimonials
24 September 2018 - My Mum was under the care of Ultimate Care Maupuia for about 14 months as she was no longer able to look after herself. She received such amazing care and attention.
It really was like home away from home. She loved the carers who were so good to her. The staff were just so lovely and supportive not only to Mum but myself also.
It can be such a difficult time but this was made easier by the wonderful people there. I don't wish to name any names as I would probably miss someone out.
I will always be grateful and have happy memories of such kind, caring people.
Regards Linda

06 June 2018
Thanks – I did notice how Rose’s spirits lifted when all the nieces, nephews and great nieces arrived – she got such a thrill! I hadn’t told her, as I never know if they will turn up and I’d hate Rose to be disappointed. She was very happy to see me, but really shone when the others arrived – the ones she sees less often. I was just so happy for her.
It’s a reminder how important connection is – it was just fantastic to see. A sense of belonging and a sense of self-worth.
I had the impression she really didn’t want the afternoon to end, but wanted to say also how great her skin is looking – please thank CTL from me for her care.
I truly don’t think Rose’s skin has looked better, and my memory goes back decades. 


25 May 2018 - a BIG thank you for your care
It was great to see Rose today and to see the leg is continuing to heal.
It was wonderful to see her up and about too 
I just wanted to say a big thank you to you for your care and attention to Rose in the past few weeks – she is in great hands with you.
If you need anything please just let me know, in appreciation and all the best. Jill

30 March 2017 - Just a quick note to say a very BIG thank you. I think you are amazing.
I popped in to see Rose yesterday and was lucky enough to be with her for the group crossword – so much fun.
I could not believe that Rose was joining in and really engaged. This is the best I have seen her – brought tears to my eyes.
Thank you for all your efforts and energy with Rose and all the residents – you really inspire me and bring life to everyone who lives at Maupuia.
From my heart, thank you.
Best wishes, Jill.

22 Feb 2017
I am writing on behalf of myself and our family, to say thank you and explain how the transition for Sean into residential care at Maupuia Ultimate Care at Miramar.
Has been handled, so very well and we are delighted with how well Sean is doing now, it was not easy to begin with for everyone concerned, but the management and staff have gone out of there way to make Sean comfortable and dealt well with his few difficulties in the beginning and took the best decisions for Seans care.
There is a definite big effort to make the home fell like home for home, for all the residents and take time to answer questions and reassure concerned family members, its hard to after 52years together get used to john having to go into permanent residential care and getting him to accept that, so we are thankful to everyone at Maupuia concern for making that easier for everyone.

kind regards Maureen and Family.


"Where would I be without you? You help, you listen, you understand and give practical advice. No one can stop time and I hope if you ever need help, you will find angels, as I have found here. Thank you, a mere word, but very sincerely meant, to each of you, whatever uniform you wear. God Bless you and the work you do! With love J.W.

Thank you to you all for the wonderful homely atmosphere and genuine caring nature, you have truly made a difference for us all! T.P.

"Thank you all for the wonderful care you gave JM over the last four years. It was amazing as we became part of your family." ---FM and SM

"To all the lovely staff at Maupuia Lifecare. You took such good care of our mother. She had a happy time with you and was comfortable and happy. We very much appreciated all you did for her." ---W and R
Updated: 24 Sep 2018
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Regitered Nurses on site 24 hours a day.
Nurse Practitioner Negotiable Access to DHB Clinical Nurse Specialist
Healthcare Assistants/Caregivers Yes We have professional qualified staff that are experienced in the field of caring for our Hospital and Rest Home level residents. They are available 24/7. Residents here are treated as extended family.
Physiotherapist Yes There is a physiotherapist who visits our facility regularly and will review residents as required. Physiotherapy services are provide by TBI Health.
Occupational Therapist Yes Access to DHB Community Occupational Therapist.
Social Worker (on site) Negotiable Access to DHB Social Worker.
Activities Co-ordinator Yes Our Activities/Recreation Therapist offers a wide range of activities to our residents including, garden, regular outings, trips, art and crafts, baking, cultural days and happy hour with friends.
Hairdresser Yes Our hairdresser provides services to our Male and Female Residents. The hairdresser is available every fortnight to cut and style Residents hair. Bookings for this service are taken by the receptionist.
Podiatrist Yes Our podiatrist comes in the facility every week.
Dietitian Yes We have a company dietician who designs our menu.
Accredited Visitors Yes SPCA, Animal Shelter. Church Groups, Salvation Army, RSA, etc.
Kaumatua Negotiable If desired
Chaplain/Spiritual Advisor Yes Weekly Church Service. Visit from the spiritual advisor and resident advocate 1-2 times a week. Other times as required
Other Personnel Yes Facility Administrator/Receptionist, Maintenance Officer, Gardener, Cook, Kitchen Staff and Domestic/Household staff
Updated: 8 May 2018
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes Access through DHB referral
End of Life/Palliative Care Yes In coordination with the local hospice, we provide a loving caring environment to assist the family and Resident through this time.
IV Antibiotic Capability Yes
Wound Care Yes Access to DHB community/district wound nurses
Diabetic Care Yes
Continence Advice Yes Access to continence specialist
Stomal Therapy Yes Access through local DHB hospital
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Infection Control Yes Access to DHB infection control team
Surgical Followup Yes
Clinical Management Yes Richard is our Clinical Leader, a NZ qualified Registered Nurse and has a number of years of experience in Aged Care. He runs a seamless continuum of quality care to all our Residents
Other Specialties Yes
Updated: 31 Aug 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Respite overnight stay available and come and join us for 'respite Day Care'.
Carer Support Yes Short term/respite care available
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Depending on bed/occupancy status
Updated: 31 Aug 2017
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Residents may bring thier own furniture
Single Rooms Yes
Alcohol Permitted Yes We host a Happy Hour every week
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes Is cabled but provided at residents own expense
Resident can adjust heating in own room Yes Can provide extra heater when needed.
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes In coordination with the local hospice team
Day Programme for day stay clients Yes Day care available. Transport can be organised.
Outings Yes Regular outings/van trips every week
Maori Kaupapa Yes If desired
Residents Committee Yes Resident advocate on site twice a week
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Smoking Permitted Yes Outside of building only
Semi-Secure Yes
Updated: 8 May 2018
Special Features
Special Features
Fabulous panoramic views of Cook strait and Wellingtn airport. Situated just minutes from Miramar and its bustling village atmosphere. Our premises is situated in a colourful and picturesque setting and have quiet and peaceful areas to read and relax with friends and family
Updated: 31 Aug 2017
Interests & Activities
Interests & Activities
Activity programme,
Cultural Days
Visits by SPCA, Canine Friends

Arthritis society,
Age Concern,
Blind Foundation,

Email, Fax
TV, Sky

Entertainers,
Entertainment,
Exercises,

Breakfast in bed,
Church,
Classical Music,
Music,
Movies and icecream
Happy Hour

Jigsaw,
Craft,
Cards,
Care and Craft,
Newspaper reading
Reading,
Games,
Sing-a-longs

Massage,

Minibus,
Outings,

Garden,
Barbeques
Shared Lunches
Theme nights

Updated: 31 Aug 2017
Additional Information
Additional Information
TopicDetails
Details about Meals Menus are developed in conjunction with the dietitian. We cater for special diets and do our own home baking. Meals are at usual times along with morning tea, afternoon tea and supper
Staffing Qualifications and Details We have staff members on each duty some of our staff have been working in the rest home for 30 years and still love coming to work.
Associated Complexes Hospital on same site as Rest Home. We are part of the Ultimate Care Group Aged Care Facilities.
What's included in your fees and what's not see manager for details
Updated: 31 Aug 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Arabic Yes
Assyrian Yes
Cantonese Yes
Chinese dialect Yes
Cook Island Maori Yes
Croatian Yes
English Yes
Filipino Yes
German Yes
Hindi Yes
Malayalam Yes
Mandarin Yes
Maori - Te Reo Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Tuvalu Yes
Other Details Yes We have in house translators
Other Information Yes If English is your second language we will endeavor to take every opportunity to meet your needs. We will access an interpreter should this be required and we are happy to work closely with family members to ensure we understand your needs fully.
Updated: 8 May 2018
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes Weekly Church Service and Church Groups visit.
(Other comments) Yes We respect all denominations and hold interdenominational serviced on a bi weekly basis in our Rest home - Hospital Lounge
Updated: 8 May 2018
Distances
Distances
LocationDistanceDetails
Public Transport   Close to the bus stops.
Shops   Maupuia Lifecare is just situated minutes from Miramar shops.
Mall   Just a short drive from the hub of Wellington City.
Parks   Close to Maupuia Walkway and Maupuia Reservoir.
Library   Housebound Services offered by Wellington City Libraries.
Updated: 31 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Residential) Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes visit www.health.govt.nz to see the latest audit report by the Ministry
Spark of Life Yes
CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 31 Aug 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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