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Sylvia Park Hospital

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At a glance
Sylvia Park Hospital
Hospital Care
26 Longford Street
Mt Wellington
Postal Address
(09) 5273131
(09) 527 0152
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Wen Ying Xu - (09) 5273131*1
Wen Ying Xu - (09) 5273131*1
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We specialise in Rest Home & Hospital Level of care for the Chinese and Asian communities.
We first started in 1996 as the first Chinese Rest Home in NZ. Then we followed in 2009 as the first Chinese Hospital level of care in Auckland.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 30 Jan 2013
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 57
Vacancy Yes
nice new facility with stronger care team. Double room for couples for rest home level of care and single room available for hospital care level. 1 double room available
Impending vacancy Yes
Additional Room CostsNo
Updated: 22 Jun 2018
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes
Registered Nurse Yes We have some Chinese speaking Registered Nurses. They speak both Cantonese and Mandarin. Clinal Manager is a Nurse Specialist for aged care.
Healthcare Assistants/Caregivers Yes Most of our caregivers can speak Chinese.They speak both Cantonese and Mandarin.
Physiotherapist Yes Our Physiotherapist can speak Cantonese and Mandarin.
Own Social Worker Negotiable
Diversional Therapist Yes Can speak Cantonese and Mandarin. Our diversionary therapist leads a activity team.
Activities Co-ordinator Yes We have an Activity team and most are able to speak Cantonese and Mandarin.
Hairdresser Yes Our hairdresser visits monthly. She is from Malaysia. She speaks Mandarin and Cantonese.
Podiatrist Yes Our Podiatrist visits six weekly.
Dietitian Negotiable Attends for new residents, monthly and when required.
Accredited Visitors Negotiable Church visitors attend often.
Kaumatua Negotiable
Chaplain/Spiritual Advisor Yes Church Service held weekly.
Updated: 25 May 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care Yes
Gastronomy/Nasogastric Management Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Psychiatric Care Yes
Stroke Rehabilitation Yes
Tracheotomy Care Yes
Spinal Injuries Yes
Gerontological Care Yes
Urology Yes
Community Health Yes
Clinical Manager Yes
Other Nursing Specialities Yes
Updated: 25 May 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes When bed is available.
Carer Support Yes
High Care Needs Yes
Subsidised Yes
Private Paying Yes
Updated: 25 May 2017
Under 65 yrs with Disability Yes
Day Care Yes
Other End of Life/Palliative Care Yes
Whanau Room Yes Family are welcome to stay in the room with their loved one when requested.
Rooms (Single) Yes
Rooms (Shared) Yes Six rooms may be used as shared rooms and are suitable for couples or those who want to share.
Rooms (Suit Couple) Yes
Ensuite Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Residents Committee No Residents meeting once a month.
Family Committee No Newsletter to families once a season.
Newsletter Yes Newsletter to families once a season.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes Weekly.
Smokers Room Yes Covered area outside.
Sprinklers Yes
Audit report available Yes
Updated: 25 May 2017
Special Features
Special Features
Our facility is very new. Our residents' rooms are light and bright.
Larger ensuite with own shower and toilet.
Updated: 25 May 2017
Interests & Activities
Interests & Activities
We offer Satellite TV which gives you 25 channels from China. We also have WTV through NZ Sky TV offering Japanese, Hong Kong, Taiwan, Malaysia, Korean and Mainland China channels.

We have a van available for outings.

Our residents enjoy celebrating the various festivals such as Chinese New Year, Moon Festival and other ones, which they are familiar with.

Mahjong is popular.

The local paper, Herald and Chinese papers are delivered.
Updated: 25 May 2017
Additional Information
Additional Information
Details re Meals We offer delicious Chinese food every meal time, which is all prepared in our own kitchen.
Staffing Details Very friendly caring staff team. We offer an internal training programme and support to ensure our staff are able to perform at their best.
Associated Complexes We are associated with the Chinese Community organisations and we respect all religions.
Updated: 17 Sep 2013
Languages Spoken
Languages Spoken
Cantonese Yes
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Korean Yes
Malay Yes
Mandarin Yes
Samoan Yes
Tongan Yes
Updated: 25 May 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Baptist Yes
Buddhist Yes
Christian Yes We respect all religions.
Updated: 17 Sep 2013
Public Transport 1.00 km
Shops 1.00 km Sylvia Park Shopping center
Mall 1.00 km Sylvia Park Shopping center
Parks 0.50 km
Library 5.00 km
Updated: 4 Mar 2013
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
Care Association New Zealand Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Care Association New Zealand New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 25 May 2017