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Rannerdale Veterans Care - Rannerdale Hospital and Home

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At a glance
Vacancy
Yes
Name
Rannerdale Veterans Care
Category
Hospital Care
Address
59 Hansons Lane
Upper Riccarton
North West
Christchurch
Postal Address
PO Box 6018, Upper Riccarton, Christchurch 8042
DHB
Canterbury
Phone
(03) 348 7128
Fax
(03) 341 6418
Email
View Email Address
Web
Visit Website
Personnel
Manager
Charmaine Diver
Owner
Rannerdale Trust
Resident Care Manager
Rae Bank - 027 559 0040
Clinical CareCoordinator
Victor Nqobani - 033487128
Other services
Media
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Description
Proud regional South Island Aged Advisor finalist for Rest Homes over 40 beds, Rannerdale Veterans Care is a not for profit organisation. We have a special caring relationship with the wider veteran community, including those who have served in the military and / or civillian emergency services as well as their families /dependents. We welcome and accept new residents, both men and women who have not had any association with the veteran community or armed services but are keen to experience our caring ethos of compassion, commitment to caring and integrity in all we do. Our aim is to provide a high standard of both residential high level hospital care including palliative care and rehabilitation care at both rest home and hospital level.
We look forward to hearing from you.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 18 Apr 2016
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 40
Vacancy Yes
For assistance please contact reception on (03) 348 7128
Impending vacancy No - Hospital level of care rooms a
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 22 Jan 2019
Testimonials
Testimonials
The Christian Brothers complimented staff of their good work and presented a large bouquet of flowers to acknowledge same.
Updated: 18 Jul 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 280 Yes Registered Nurses are rostered on the floor 24 hrs a day. There is also a senior nursing leader on call after hours including evenings, weekends and public holidays.
Nurse Practitioner 80 Yes We have Clinical Nurse Manager who oversees our residential care and home care nursing services. We also have a Clinical Coordinator who reports to the Clinical Nurse Manager and provides strong clinical supervision for our nursing workforce .
Enrolled Nurse 40 Yes We have an 1 Enrolled Nurses who works with the RNs to provide a high standard of care.
Healthcare Assistants/Caregivers Yes Our healthcare Assistants are fully trained, the majority hold the National Certificate in Caring for the Older Person, a national NZQA qualification. Healthcare Assistants work under the direct supervision of a Registered Nurse at all times.
Physiotherapist 45 Yes The physiotherapist attends on request and develops plans with 2 rehab assistants. Our rehabilitation assistants have an extensive range of exercise programs and rehabilitation GYM classes developed to individual needs.
Occupational Therapist 0 Negotiable Our staff Occupational Therapist on request and develops plans as needed.
Social Worker (on site) Yes A social worker is available to work with nursing staff, residents and families if required.
Diversional Therapist 54 Yes We have a robust resident recreation and social program. Our program 'Active at Rannerdale' has an excellent reputation and incorporates both group activities and activities programs tailored for individual programs.
Activities Co-ordinator 30 Yes We have a strong volunteer base with volunteers from across the world and ages assisting staff with our social activities.
Hairdresser Yes Visits once a month and as required.
Podiatrist Yes Visits every six weeks, or more frequently as directed by the Clinical Nurse Manager.
Dietitian Yes The dietitian is available for reviews and assessments of individual residents as requested by the Clinical Nurse Manager.
Accredited Visitors Yes GP visits twice a week.
Kaumatua Yes We are happy to assist as required on request. Maori church group hold a service on the first Monday of every month.
Chaplain/Spiritual Advisor Yes Available on request. Church service held every Friday.
Other Personnel 40 Yes Nurse Educator to support staff with training needs
Updated: 18 Jul 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes Oxygen therapies can be tailored for each resident's specific needs including oxygen therapy, CPAP and nebulisers.
Gastronomy/Nasogastric Management Yes We care for PEGS & NG's.
End of Life/Palliative Care Yes We provide compassionate palliative care in consultation with residents, family and the MDT, including specialist palliative services as necessary. A Palliative Clinical Nurse Specialist visits weekly for advise and support for staff, residents and family
IV Antibiotic Capability Yes Specialist IV therapy community nurses visit to support staff and administer IV therapy.
Dialysis Yes We can manage peritoneal dialysis.
Wound Care Yes Our Registered Nurses are skilled and experienced in wound care including VAC pumps. compression bandaging. Complex wound care is managed in partnership with the community based nurse specialist wound care clinic
Diabetic Care Yes Advice & regular client teachings Diabetes specialists are consulted on a regular basis to keep our clinical staff's practice skills up to date.
Continence Advice Yes Available as needed.
Stomal Therapy Yes We are able to care for residents with stomas. When necessary, expert advice is obtained from appropriate sources.
Stroke Rehabilitation Yes Our multidisciplinary team including physiotherapist and occupational therapist are able to provide effective stroke rehab
Tracheotomy Care Yes
Spinal Injuries Care Yes Rannerdale is an ACC contracted provider
Infection Control Yes Specialist Infection Control Nurse supports our RN staff to provide a robust infection control system.
Surgical Followup Yes Post operative multidisciplinary rehabilitation and restorative focused care
Psychiatric Care Yes Rannerdale works closely with Life Links and accepts residents with dual physical and mental health needs.
Clinical Management Yes Our full time Clinical Nurse Manager overseas nursing care plus we provide on call duty clinical manager after hours.
Other Specialties Yes Orthopaedic rehabilitation available. We also provide low to medium level medical rehabilitation following discharge from the public hospitals.
Updated: 18 Jul 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 15 Feb 2016
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes Negotiable - All furniture is provided
Single Rooms Yes All rooms are single, some have ensuites
Rooms suitable for a couple Yes Our large ensuite hospital rooms in the John Masters and Jacinta Baker Wings do support couples
Ensuite Yes Some rooms have an ensuite
Alcohol Permitted Yes Contact our Clinical Nurse Manager for details We host a happy hour on a Wednesday afternoon. Residents are able to invite family and friends.
Phone Access In Own Room Yes All rooms have DDI ( direct dial in)lines and phones can be installed for a small fee. a small monthly DDI line charge applies.
Wifi Yes
Resident can adjust heating in own room Yes Heating controls in rooms
Cater for under 65 yrs with Disability Yes Rannerdale works closely with LifeLinks, ACC and other health agencies in providing residential support care for persons under 65 years of age with chronic disabilities. Please our Clinical Nurse Manager for further information
Lounges/seating areas Yes Four lounges plus conservatory
Male residents only No We accept both male and female residents
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Palliative Care Contract Yes Rannerdale provides palliative care with a strong multidisciplinary family focused approach to care. That includes robust specialist medical support 24 hours a day
Day Programme for day stay clients Yes Rannerdale does provide Day Care funded through Ministry of Health Carer Support. We have an active Day Care programme managed by our Residents Activities staff
Outings Yes Regular outings
Whanau Room Yes Family/Whanau room available to be booked
Maori Kaupapa Yes
Residents Committee Yes Meets monthly.
Newsletter Yes
Policy for management of challenging behaviour Yes Our clinical team is very skilled at caring for and supporting individuals with challenging behaviour and work closely with clinical pyschologists
Smoking Permitted Yes Outside designated smoking areas only
Updated: 18 Jul 2017
Special Features
Special Features
Rannerdale is proudly associated with providing care for veterans and their families, including spouses and specialise particularly in care of those suffering from post traumatic stress disorder as a consequence of their time in the Services.

Rannerdale can also provide for residents who have no connection with the Services.

We have spacious four and half acres of tendered gardens and lawns with plenty of access and seating for residents and their visitors.

Please feel free to contact or visit us without obligation.
Updated: 15 Feb 2016
Interests & Activities
Interests & Activities
Gardens, gardening, roses, glasshouse and workshop. Happy hour with bar on site. RSA visits, cards, housie, weekly guest speakers, weekly movies on the big screen, concerts, outings, Sky TV, indoor bowls, visiting other homes. Interdenominational church services. Residents computer and email station. Fax machine and Email.
Updated: 15 Feb 2016
Additional Information
Additional Information
TopicDetails
Details about Meals Nutritionally balanced meals are served to residents. Rannerdale meets food service and hygiene standards certification requirements.
Staffing Qualifications and Details Excellent staffing ratios. The facility is staffed by registered nurses, enrolled nurses and caregivers
What's included in your fees and what's not Please refer to our website at www.rannerdale.co.nz for a list of fees.
Updated: 15 Feb 2016
Languages Spoken
Languages Spoken
LanguageStatusDetails
English Yes
Fijian Yes
Fijian Indian Yes
Hindi Yes
Indonesian Yes
Mandarin Yes
Punjabi Yes
Samoan Yes
Sanskrit Yes
Urdu Yes
Other Information Yes Interpreter Services Available
Updated: 15 Feb 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baha'i Yes
Brethren Yes
Buddhist Yes
Christian Yes
Confucius Yes
Evangelical Yes
Hindu Yes
Inter denominational Yes Service held once a month
Muslim Yes
Jain Yes
Jewish Yes
Non denominational Yes
Orthodox Christian Yes
Pentecostal Yes
Presbyterian Yes
Ratana Yes
Roman Catholic Yes Communion once a week
Salvation Army Yes
Seventh Day Adventist Yes
Shinto Yes
Spiritualist/New Age Yes
Tao Yes
The Church of Jesus Christ Latter-Day Saints Yes
(Other comments) Yes All religions are welcome and contacts will be made with their religious community on request.
Updated: 18 Jul 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.40 km
Shops 0.30 km
Mall 0.60 km
Parks 0.06 km
Library 0.30 km
Updated: 27 Jan 2015
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Approved provider of Professional Development and Recognition Programme Yes
CareerForce Yes
Home and Community Support Sector Standards (Standards NZ) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
Rest Home MOH Audit Report Available. Yes
Other details Yes Accredited with the Nursing Council of New Zealand as a competency assessor for overseas qualified nurses seeking New Zealand Nursing registration
Approved provider of Professional Development and Recognition Programme CareerForce New Zealand Aged Care Association (NZACA) Rest Home MOH Audit Report Available.
Updated: 18 Jul 2017

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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