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Cambridge Resthaven

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Cambridge Resthaven
Hospital Care
6 Vogel Street
(07) 827 6097
(07) 827 4652
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Rachel Jones - 07 827 6097
Cambridge Resthaven Trust Board
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Cambridge Resthaven - Community Charitable Trust - 100% owned by the Cambridge community.

Vision: Providing a way of life that exceeds the individuals expectations

Mission: Cambridge Resthaven community offers the aged person and their family a range of services to ensure a quality of life as their need of support increases.

Support includes:

Care Service:

Support of Independence:
Day Stay
Meals on Wheels
Medical oversight

Advocay & Support:
Sense of Resthaven community
End of Life care

R Respect
E Excellence
S Support
T Trust
H Honesty
A Advocacy
V Values environmental efficiency
E Experience quality of life through normal living, Eden philosophy, Humanitas, VIP and Namaste
N Nurturing
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 6 Mar 2012
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 29
Vacancy Yes
Any queries please phone 07 827 6097
Impending vacancy No
Additional Room CostsSome Rooms
Updated: 25 May 2018
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have a team of 16 Registered Nurses, 3 Clinical Nurse Leaders and a stand alone Staff Educator (also a Registered Nurse). There is at least one Registered Nurse on site at all times, usually more. The CNL's and the CEO & GM are all Registered Nurses.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes A great team of Health Care Assistants who are fully trained in all areas of caring for our ladies and gentlemen.
Physiotherapist Yes Our Physiotherapist is on site three days a week. We also have a Assistant Physiotherapist on site five days a week.
Occupational Therapist Yes
Diversional Therapist Yes Dawn Mienie is one of three Diversional Therapists who ensure activities are meaningful for the Residents and meet their needs as able. Dawn also oversees the Day Club programme.
Activities Co-ordinator Yes We have 3 Diversional Therapists and 2 Therapy Assistants who run a full activities programme Monday to Saturday. We aim for a varied and interesting programme as requested by the residents.
Hairdresser Yes We have a local hairdresser providing this service at Resthaven on Thursday & Friday. Appointments can be made at reception.
Podiatrist Yes Podiatrist visits six weekly
Dietitian Yes Contracted as required.
Accredited Visitors Yes
Kaumatua Yes Available as required.
Chaplain/Spiritual Advisor Yes We have a volunteer chaplain who is a trained hospital chaplain. She visits Residents weekly supporting them as they wish and their family in times of need.
Other Personnel Yes To enquire abut bed availability call Joanne Sutherland - Clinical Administrator, Sue Campbell or Kezias Ndoro - Clinical Nurse Leaders. To enquire about apartment or cottage availability call Sandy Bennett - Village Manager.
Updated: 20 Jan 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Clinical Manager Yes 3
Updated: 20 Nov 2015
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes This is available (vacancy dependant) please contact Joanne Sutherland, Clinical Administrator on 07-827-6097
Carer Support Yes This is available (vacancy dependant) please contact Joanne Sutherland, Clinical Administrator on 07-827-6097
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes This is available (vacancy dependant) please contact Joanne Sutherland, Clinical Administrator on 07-827-6097
Updated: 20 Jan 2017
Under 65 yrs with Disability Yes Please discuss your requirements with Management
Day Care Yes We offer a day club programme - Monday to Friday 9am - 3pm
Palliative Care Contract Yes In caring for those who have palliative care needs we liase closely with Hospice. Residents are nursed with care and dignity in the privacy of their own room.
Rooms (Single) Yes
Rooms (Shared) Yes Hospital only
Rooms (Suit Couple) Yes
Ensuite Yes We have a number of ensuites and shared ensuites.
May Bring Own Furniture Yes Residents are encouraged to personalise their rooms with their own possessions and furniture as they wish.
Alcohol Permitted Yes Resthaven does have a happy hour prior to evening meal.
Pets In Residence Yes Birds and 2 cats. As we have 2 cats – own pets will need to get on with the Resthaven cats (Oscar and Monty)
Negotiate To Bring Own Pet Yes As we have two cats, own pets will need to be negotiated.
Phone Access In Own Room Yes This is negotiable. Some rooms have jackpoints. Personal line charges are billed to the resident through Telecom. We also have a portable phone for residents use and two phone booths. Some residents choose to have their own mobile phone on prepaid plans.
Residents Committee Yes Residents meetings are held monthly where any issues can be raised. We also conduct regular questionnaires and use the results of these are used to help us improve our services.
Newsletter Yes A newsletter to residents called 'Our Say' is published monthly.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes There are several seating areas including easily accessible outside areas.
Outings Yes Resthaven has two vans for outings, one of which is a mobility van for 2 wheelchairs. See also the section on activities
Rural Setting Yes While we are located in the township we also are on the edge of the 'Green Belt'. This assures us of our rural outlook.
Smokers Room Yes Resthaven is a smoke free building except for one designated area.
Smoking Permitted Yes We have an outside designated smoking area for Residents. For safety we do not have smoking inside.
Sprinklers Yes Full fire protection including fire sprinklers and smoke detectors. Staff are fully trained in fire safety methods. The building is divided into fire cells with fire doors which automatically close when the fire alarm is triggered.
Updated: 20 Jan 2017
Special Features
Special Features
Cambridge Resthaven provides a continuum of quality, personalised care. We respect the dignity and individual rights of our multicultural society. We demonstrate a caring manner. We strive for excellence in service delivery. We will advocate for those in our care. We don’t want people just to exist but to experience quality of life.

Cambridge Resthaven was built with the money raised by the community and is run by the Cambridge Resthaven Trust Board.


Our vision is to 'Provide a way of life that exceeds the individuals expectations'. Over recent years many changes have occurred in the area of care for older people. Cambridge Resthaven has continued to respond to these changes with the implementation of appropriate services. We now provide support for those who; remain in their own homes, live in our cottages, apartments, rest home, MEU and hospital.


Our facilities are well maintained and upgrades completed so that we continue to play a major role in the support of the elderly residents of Cambridge and districts.

We are well resourced and have appropriate equipment such as electric beds and lifting hoists to ensure resident safety.

The Quiet Room deemed the 'Icing on the Cake' for Resthaven. The Quiet Room is large enough to hold 120 people yet the way in which it is partitioned makes it small enough for a quiet think. It is available for religious services, concerts, weddings and funerals and used as an activities room for residents.


Fundraising for a rest home in Cambridge was started in 1964 by the members of the Fencourt Country Womens Institute. The seed was sown at their August meeting when their President Mrs Sheila Pidduck, ‘spoke on the suggestion of raising funds for the building of flats in Cambridge for the elderly and asked members to think about it during the next month”. “Naturally it will be a long term project,” she said “but women’s organisations have shown in the past that when they set their minds on a definite aim, nothing is impossible”.

How true those words were. The project caught the attention of local people and what eventuated was to be the towns first Resthome which opened in 1972.

Following Mrs Pidducks thought provoking words the journey began with an early bequest made by Miss Alice Hanlin and the establishment of the Cambridge Resthaven Trust. Widespread community support was demonstrated by the range of organisations represented on the inaugural Trust Board i.e. Lions, Rotary, RSA, Federated Farmers, Federation of Country Women’s Institutes, Borough Council.

A story is told by Robin Harris when he recalled “…a holiday he took to Canada when he was asked by his host –‘What would you like to see?” and Robin replied,” An old people’s home”. Not a usual request one might think but an example of how enthused people were about the project.

In 1971 a dedicated group of Cambridge citizens formed a committee to be known as The Friends of Resthaven, for the purpose of assisting the Cambridge Resthaven Trust Board in the welfare and happiness of the elderly. “The first job the committee had to do was to contact every club and group in Cambridge, whether small or large, and there were over 100 of these!! All were asked to help and I cannot remember one refusal said the Chairman.


Rest home 1972,
Cottages 1974,
Hospital 1979,
Intermediate Care Wing 1985,
The Quiet Room 1988,
Resthaven Close 1994,
Accreditation 1995,
Memory Enhancement Unit (Dementia) 2010.

(Excerpts taken from – ‘Cambridge Resthaven 25th Anniversary of Opening 1972 –1997’ Eris Parker)


The Friends of Resthaven play an important part in the life of the elderly at Resthaven. Its philosophy is that happiness and enjoyment of later life shall be fulfilled. The Friends welcome your family and friends to Resthaven and would like to enlist your support in our endeavours.

Activities of The Friends include:
· · Resident’s birthday is acknowledged by a small posy of flowers and a visit by The Friends of Resthaven.
· Fund raising.
· Assisting with purchases of equipment and personalised items that provide comfort to our residents.

The role of The Friends of Resthaven is one of support to:
· The ladies and gentlemen in Resthaven
· The Resthaven Trust board and the Staff

There are monthly meetings of the committee and an Annual General Meeting and election of Officers is held in June each year.


Visitors are welcome at any time, preferably between 10am and 8pm to ensure privacy and quiet time for our residents. There are tea/coffee making facilities for visitors. If residents would like family members to join them for a meal this can be arranged with the staff on duty. The meal is charged at $10.20. The facility can be utilised for family celebrations also.
Updated: 1 Sep 2014
Interests & Activities
Interests & Activities
Our full and varied programme runs all day. Our commitment to this is demonstrated by our engagement of three Diversional Therapists.

The following gives an indication of the types of interests and activities found at Resthaven:

Stroke Club, Care and Craft, Senior Citizens, concerts, special men's outings, bingo, bowls. Visiting chaplain, devotions, and weekly church services. Sing-a-longs, daily exercise sessions. Email, Alzheimer’s Society, Service men/women, activities for children, cards, entertainment, external entertainers/pianist/singing groups, garden, happy hour, indoor games, library, cooking/baking, videos, music, views, newspaper reading, quizzes, shopping, sky TV, (television is available in the lounges and residents who have single rooms are welcome to have their own small television), MS Society. Pet therapy visits, cafe visits, pub visits, garden visits.

‘The Waikato Times’ is available for residents to read daily but if residents would like their own copy of papers these can be be ordered and are paid for by the resident. 'The Cambridge Edition' and 'Cambridge News' is freely available for those who enjoy it.

Our grounds are easily accessible for those who like to walk or wheel themselves outside.
Updated: 10 Sep 2014
Additional Information
Additional Information
Details re Meals We provide a varied menu that is approved by a dietitian, We make every effort to provide residents with any special requests or needs. Meal hours are as follows: Breakfast 7.30am - 9.00am available in Resthome dining room. MEU - 7.30am - 9.00am whenever suits the resident. Hospital - in the residents bedroom around 8.00am. Dinner between 12.00 noon and 1pm in dining rooms. Tea between 5.00pm and 5.45pm in dining rooms. Morning, afternoon tea and supper are available. A happy hour is held in the resthome lounge prior to tea each day. In the hospital and MEU, happy hour is held weekly.
Staffing Details Cambridge Resthaven is well staffed as part of the commitment to quality care. The team includes CEO, GM, 3 Clinical Nurse Leaders, Staff Educator, Registered Nurses, Team Leaders and H.C.A.'s. As we provide a continuum of care we always have at least one Registered Nurse on duty. Our team of nurses and caregivers assist residents with all their personal care needs, encouraging our residents to maintain as much independence as possible, in particular we encourage mobility and self care. Our Diversional Therapy team and Physiotherapist provide a support and maintenance programme for our residents. Residents may retain the service of their own General Practitioner (GP) Cambridge based. Hospital level of care residents will be seen monthly. Your GP fees are included in the fee. Residents are welcome to ask their GP to visit more often, however this will be at their own expense. Referrals to specialists are arranged as required but any specialist fees are not included in the general expense. Medication is provided and administered as requested by the doctor and if prescribed is included in the fee. Any medications of personal choice or non-subsidised medications will be charged to the individual resident. In general, all medication is administered by the Nurse on duty, but if requested and agreed by the GP, resident may look after their own medication needs. We ask those who are taking non-prescribed or household remedies to tell the Nurse so that the GP can check for any possible reactions with prescribed medication. Our cleaning is contracted to ISS and they make very effort to provide an environment that is clean and homely for all our residents within pleasant surroundings.
Fees Details/Fees Do Not Include Arrangement for payment of fees must be made on admission. The fee does not cover personal items of clothing and toiletries, dentures, glasses, hearing aids, razors, batteries or special items of equipment or specialist medical appointments or x-rays. If residents are eligible for a High Health User Care the resident’s GP will arrange this. Please contact the Manager for full details of fees and process of payment.
Updated: 20 Jan 2017
Languages Spoken
Languages Spoken
Afrikaans Yes
English Yes
Filipino Yes
Maori - Te Reo Yes
Other Details Yes Kiribati
Updated: 6 Jun 2014
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Non denominational Yes When the home was established people did not want to link it to any particular church or religious body. Chapel services are held each week in our 'Quiet Room' by a roster of ministers from the town. Devotions are also held weekly.
Salvation Army Yes
Updated: Unknown
Shops 2.00 km Cambridge Township
Mall 2.00 km There are some covered shopping areas in Cambridge Township.
Parks 0.01 km
Library 2.00 km We have a large selection of books for residents to borrow at Cambridge Resthaven and the town library is only short trip down the road.
Updated: 28 Nov 2013
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
National Certificate in Diversional Therapy Yes
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 8 Feb 2009