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Maidstone Lifecare

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Maidstone Lifecare
Hospital Care
125 Withells Road
(03) 358 9697
(03) 358 9683
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Anne Sheard - (03) 358 9697
Heritage Lifecare - 04 901 2310
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Maidstone Hospital is a small, intimate family-friendly hospital, with just 32 residents. Everything about Maidstone is comfortable and homely – from the large rooms, big enough for a sofa and coffee table, to our comfortable shared lounges. We are situated in the west of Christchurch, 10 minutes from the airport.

We offer day-care and short stays for those needing a bit of time out from caring.

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. We make sure we get to know each of our residents well, involving family /close friends. This helps us understand what has been important in each person’s life. It also helps us understand particular likes and dislikes, and each person’s preferences.

We know it is very important to offer choices and to really listen to what our residents and their families want. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.

We would be delighted to have the opportunity to talk with you about our care. Please call our Care Home Manager Anne Sheard on (03) 578 1239 or
027 2611692. She can help you with any information about moving into a care home.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 17 Aug 2017
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 25
Vacancy Yes
We have large rooms available in a small "homely" environment. Nutritious meals are prepared on site with a great activities programme. Phone Sarah on 027 273 2113 for any queries.
Impending vacancy Yes
Additional Room CostsNo
Updated: 18 Jun 2018
Thank you so much for your time this morning and showing me around Maidstone Rest Home. Absolutely fabulous. What a very special place you have there. I was privileged enough to sit quietly for a while prior to us meeting and observe how kind and caring the staff were to the residents sitting in the lounge area. Your programmes are brilliant for entertaining and obviously the residents are kept as busy as they want to be with what's on!

“Thank you everyone for your love and care to our father, you did more for us than you could ever understand”

“Thank you all so much for the great care you showed for my mother. Also for the support and kindness to us in those last days”

“Many thanks for the support and friendship provided to our brother. You have a great team at Maidstone”

“A big thank you to you all for your wonderful care, love and support to Mum over the last 2 years. I know that some times it was difficult but your kindness and love was deeply appreciated and will always be remembered”

“Thank you for your support during this difficult time as Mum comes to terms with her loss of independence. I appreciate your ongoing concern and helpfulness”

“Thank you for the care I received from the staff at Maidstone they made my long respite stay enjoyable”
Updated: 17 Aug 2017
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. Our facility manager is also a Registered Nurse
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes Our physiotherapist is always available and can visit when necessary.
Occupational Therapist Yes As required.
Own Social Worker Negotiable As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant's are on site 7 days per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits fortnightly, providing a great service at a reasonable price.
Podiatrist Negotiable Can be arranged
Dietitian Yes All menus are approved by a dietitian. Our Dietitian is available for general advice and to assist with special nutritional needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes We seek advice from Kaumatua especially regarding whakapapa, tikanga and whanau support.
Chaplain/Spiritual Advisor Yes The religious community is one of the largest source's of social support outside of the family and involvement in religious organizations and spiritual support is an essential part of delivering person centered care at Maidstone.
Other Personnel Yes A wide range of entertainers visit our facility. Allied Health Professionals are part of our team and are available on referral. A GP who visits regularly and is also available on-call.
Updated: 17 Aug 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care Yes We manage residents needs and provide a range of products with visits by community nurse specialists on request.
Gastronomy/Nasogastric Management Yes We will provide referrals to other services as required.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation No We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Gerontological Care Yes Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Clinical Manager is available 5 days per week and our facility manager is a very experienced registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 4 Apr 2018
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes Available for most levels of care
Carer Support Yes
Other Short Stay Programme Yes We have respite or our day programme options available
High Care Needs No Discuss with our clinical team to see if we can asssist
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes Depending on bed availability
Updated: 17 Aug 2017
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options for Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Suit Couple) Yes
Ensuite Yes 1 room with ensuite
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes Cat
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your cost.
Resident can adjust heating in own room Yes We have underfloor heating that can be adjusted by staff if required/requested.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care homes residents group with regular meetings.
Family Committee Yes Combined with the residents committee above.
Newsletter Yes The Care Homes Newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes 2 large lounges and one dining room
Outings Yes As part of the activities program, regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Smoking is permitted in the designated area.
Semi-Secure Yes
Sprinklers Yes Maidstone Care Home meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health & Disability Standards is available on our website. Maidstone is proud to achieve 3 year certification.
Updated: 4 Apr 2018
Special Features
Special Features
We are a small, homely 32 bed hospital. Warm, friendly staff with caring and understanding attitudes towards the elderly.
People are encouraged to bring their own furniture and personal belongings to enable it to feel like their home.
We have an in house long term Doctor and links with any other service that may be needed.
We would love to answer any queries or to hear from you so feel free to contact us.
Updated: 17 Aug 2017
Interests & Activities
Interests & Activities
With an activities co ordinator here 7 days per week a wide range of activities happen each day on individual and group level's which change on a regular basis. Van outings also occur on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 17 Aug 2017
Additional Information
Additional Information
Details re Meals Meals are prepared on site.Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Maidstone meets all recommended staffing levels for residential care.
Associated Complexes We are part of Heritage Lifecare, a specialist aged care provider.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 4 Apr 2018
Languages Spoken
Languages Spoken
Chinese Yes Chinese Staff
Chinese dialect Yes Chinese Staff
English Yes English Staff
Filipino Yes Filipino Staff
Hindi Yes Indian staff
Japanese Yes Japanese Staff
Mandarin Yes Chinese Staff
Vietnamese Yes Vietnamese Staff
Updated: 17 Aug 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baha'i No can be arranged on request
Baptist Yes
Brethren No can be arranged on request
Buddhist No can be arranged on request
Christian Yes
Hindu No can be arranged on request
Inter denominational Yes
Muslim No Can be arranged on request
Methodist No can be arranged on request
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes All affiliations can be catered for and arranged on request to ensure all needs are met.
Updated: 17 Aug 2017
Public Transport   Bus stop across the road.
Shops   10 minutes walk
Mall   Avonhead
Parks   Crosbie Park
Library   Upper Riccarton
Updated: 17 Aug 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes Some staff have completed their training and others are currently completing it.
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
Rest Home MOH Audit Report Available. Yes
CareerForce Rest Home MOH Audit Report Available.
Updated: 4 Apr 2018