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Bupa Glengarry Care Home - Hospital Wing
At a glance
- Vacancy
- No
- Name
- Bupa Glengarry Care Home
- Category
- Hospital Care
- Address
- 22 Glengarry Place
Wairoa
Wairoa 4108, Hawke's Bay - Postal Address
- P O Box 171, Wairoa 4160
- DHB
- Hawke's Bay
- Phone
- (06) 838 4840
- Fax
- (06) 838 4843
- Mobile
- 0272817531
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Helen Cooper - (06) 838 4840
- Owner
- Bupa Care Services - 0800 60 80 99
Other services
Photos
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Map
Downloads
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| Preview | File | Description |
|---|---|---|
 Glengarry Brochure |
Reviews
Description
At Glengarry Care Home the attitude of our staff towards our residents is marked by aroha and respect. Focusing on making each day the best it can be for your loved one is what’s most important to us. You can rest assured that the quality of our nursing care is very high.
We want everyone to feel that Glengarry is their home. Friends and relatives can come and go whenever they like, and are welcome to share meals (for a small charge). We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. One of our residents wanted to be able to make hot drinks in his room, so we have set this up so he can do just that.
We know it is very important to offer choices and to really listen to what our residents and their families want. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.
Glengarry is homely, warm and comfortable. Our rest home and hospital provides modern living in a peaceful, rural setting just five minutes drive from the centre of town.
We would be delighted to have the opportunity to talk with you about our care. Please phone Helen Cooper, our Care Home Manager, or feel free to drop in at any time.
We want everyone to feel that Glengarry is their home. Friends and relatives can come and go whenever they like, and are welcome to share meals (for a small charge). We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. One of our residents wanted to be able to make hot drinks in his room, so we have set this up so he can do just that.
We know it is very important to offer choices and to really listen to what our residents and their families want. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.
Glengarry is homely, warm and comfortable. Our rest home and hospital provides modern living in a peaceful, rural setting just five minutes drive from the centre of town.
We would be delighted to have the opportunity to talk with you about our care. Please phone Helen Cooper, our Care Home Manager, or feel free to drop in at any time.
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 15 Aug 2017 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 14 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 18 Aug 2017 | |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care. | |
| Healthcare Assistants/Caregivers | Yes | Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents. | |
| Physiotherapist | Yes | A local physiotherapist calls in on a regular basis. | |
| Occupational Therapist | Yes | As required. | |
| Own Social Worker | Yes | As required. | |
| Diversional Therapist | Yes | As required. | |
| Activities Co-ordinator | Yes | Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips. | |
| Hairdresser | Yes | Our hairdresser visits every Monday, providing a great service at a reasonable price. | |
| Podiatrist | Yes | Our Podiatrist visits regularly. | |
| Dietitian | Yes | All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs. | |
| Accredited Visitors | Yes | This can be arranged on an individual basis. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Regular visits by all Priests, Sisters and Ministers | |
| Other Personnel | Yes | A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call | |
| Updated: 15 Aug 2017 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Palliative Care Contract | Yes | Individual palliative care funding may be available. |
| End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Gastronomy/Nasogastric Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| IV Antibiotic Capability | Yes | |
| Oxygen Management | Yes | We have registered nurses on duty 24 hours a day who can provide this level of care. |
| Surgical Followup | Yes | We are able to care for people following surgery and provide a range of convalescent care options. |
| Wound Care | Yes | We work together with GP's and specialist wound management nurses as required. |
| Diabetic Care | Yes | We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet. |
| Continence Advisor | Yes | We manage residents needs and provide a range of continence products with visits by community nurse specialist on request. |
| Infection Control | Yes | We meet all infection control standards. |
| Stomal Therapist | Yes | We manage residents needs and provide a range of products with visits by community nurse specialist on request. |
| Psychiatric Care | Yes | We will provide referrals to other services as required. |
| Stroke Rehabilitation | Yes | We provide support for residents who have had a stroke. This may include physiotherapy and special diet options. |
| Tracheotomy Care | Yes | Your special needs can be discussed prior to admission. |
| Dialysis | Yes | We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis. |
| Spinal Injuries | Yes | Your special needs can be discussed prior to admission. |
| Specialised Dementia Care | Yes | |
| Gerontological Care | Yes | Bupa prides itself on providing person-centred care. Your day is planned the way you want it. |
| Urology | Yes | We are able to manage all continence needs. |
| Community Health | Yes | We link with community health professionals as required. |
| Clinical Manager | Yes | Our manager is a registered nurse. |
| Other Nursing Specialities | Yes | Available as required. |
| Anthroposophical Care | Yes | We have a strong focus on person-centred care. |
| Psychologist | Yes | We make referrals for visits by community specialists as required |
| Psychiatrist | Yes | We make referrals for visits by community specialists as required. |
| Other Post Graduate Specialities | Yes | We make referrals for visits as required. |
| Updated: 15 Aug 2017 | ||
Features
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | We can discuss your special needs prior to admission. |
| Day Care | Yes | It is possible for people to join us during the day and return home at night. |
| Primary Health Funded Short Term Care | Yes | You may qualify for Primary Options For Acute Care Funding. Ask your GP for details. |
| Palliative Care Contract | Yes | Individual funding may be available. Ask your GP or the hospital for more details. |
| Other End of Life/Palliative Care | Yes | It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care. |
| Whanau Room | Yes | We have areas available where residents and their families can spend quiet time together. |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | We welcome couples and will work to accommodate your needs. |
| May Bring Own Furniture | Yes | Residents are welcome to personalise their rooms. We understand the importance of making it feel like home. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | We are happy to discuss options for your pets. |
| Phone Access In Own Room | Yes | You are welcome to have a phone and internet installed at your own cost. |
| Resident can adjust heating in own room | Yes | We have under-floor heating that is adjusted in each section of the building. |
| Maori Kaupapa | Yes | We respect all cultures. |
| Residents Committee | Yes | We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association. |
| Family Committee | Yes | We welcome family input and hold family forums on a regular basis. |
| Newsletter | Yes | The care homes newsletter is published on a regular basis. |
| Policy for management of challenging behaviour | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. |
| Confused Residents | Yes | Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused. |
| Lounges/seating areas | Yes | |
| Outings | Yes | As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics. |
| Rural Setting | Yes | |
| Smoking Permitted | Yes | Smoking permitted in the designated area. |
| Semi-Secure | Yes | |
| Sprinklers | Yes | Glengarry meets all NZ Fire Service regulations |
| Audit report available | Yes | Audit report for the Health and Disability Standards is available on our website. |
| Updated: 15 Aug 2017 | ||
Special Features
| A strong sense of whanau/family is a very important to the people of Wairoa. This is extended to Glengarry House. We have great community support and involvement.
Our staff love and respect our residents and demonstrate this by 'going the extra mile'. The atmosphere at Glengarry House is 'homely'. Glengarry Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care. We provide New Zealanders with: • Personal Medical Alarms • Retirement village living • Rest home care • Hospital care • Day care for the elderly • Special Dementia Care • Dementia care • Respite care The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work. |
| Updated: 8 Aug 2017 |
Interests & Activities
| A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way. |
| Updated: 8 Aug 2017 |
Additional Information
| Topic | Details | |
|---|---|---|
| Details re Meals | Our menus are dietitian approved and cater to individual preferences and requirements. | |
| Staffing Details | Glengarry meets all recommended staffing levels for residential care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available. | |
| Fees Details/Fees Do Not Include | A government subsidy may be available for part or all of your care. | |
| Updated: 8 Aug 2017 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Hindi | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 8 Aug 2017 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christian | Yes | |
| Inter denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| (Other comments) | No | Ringatu |
| Updated: 8 Aug 2017 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | Community Service Bus Wairoa | |
| Shops | 2.50 km | Main township |
| Library | 4.00 km | |
| Updated: 8 Aug 2017 | ||
Credentials & Membership
| Credentials & Membership | Status | Details |
|---|---|---|
| CareerForce | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Rest Home MOH Audit Report Available. | Yes | The audit is available on the Bupa website www.bupa.co.nz |
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| Updated: 8 Aug 2017 | ||