Jump to Content

Bupa Glengarry Care Home - Hospital Wing

Send me an
Information Pack
At a glance
Vacancy
No
Name
Bupa Glengarry Care Home
Category
Hospital Care
Address
22 Glengarry Place
Wairoa
Wairoa 4108, Hawke's Bay
Postal Address
P O Box 171, Wairoa 4160
DHB
Hawke's Bay
Phone
(06) 838 4840
Fax
(06) 838 4843
Mobile
0272817531
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Helen Cooper - (06) 838 4840
Owner
Bupa Care Services - 0800 60 80 99
Other services
Photos
Tap to view all photos 1/3

You need Adobe Reader to view PDF files.

Preview File Description
Glengarry Brochure Glengarry Brochure Glengarry Brochure
Add your own review for this service

This service provider has not received any reviews yet.

Description
At Glengarry Care Home the attitude of our staff towards our residents is marked by aroha and respect. Focusing on making each day the best it can be for your loved one is what’s most important to us. You can rest assured that the quality of our nursing care is very high.

We want everyone to feel that Glengarry is their home. Friends and relatives can come and go whenever they like, and are welcome to share meals (for a small charge). We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. One of our residents wanted to be able to make hot drinks in his room, so we have set this up so he can do just that.

We know it is very important to offer choices and to really listen to what our residents and their families want. Making decisions together is a very important part of our philosophy. It helps us make each day the best it can be.

Glengarry is homely, warm and comfortable. Our rest home and hospital provides modern living in a peaceful, rural setting just five minutes drive from the centre of town.

We would be delighted to have the opportunity to talk with you about our care. Please phone Helen Cooper, our Care Home Manager, or feel free to drop in at any time.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 14 Feb 2017
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care14
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 21 Feb 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker Yes As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every Monday, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Regular visits by all Priests, Sisters and Ministers
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call
Updated: 14 Feb 2017
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
IV Antibiotic Capability Yes
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 14 Feb 2017
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes Subsidy may be available.
Private paying service Yes We welcome people who are self funded or have insurance cover.
Updated: 14 Feb 2017
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care.
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Shared) Yes We welcome couples and will work to accommodate your needs.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under-floor heating that is adjusted in each section of the building.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee Yes We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Rural Setting Yes
Smoking Permitted Yes Smoking permitted in the designated area.
Semi-Secure Yes
Sprinklers Yes Glengarry meets all NZ Fire Service regulations
Audit report available Yes Audit report for the Health and Disability Standards is available on our website.
Updated: 14 Feb 2017
Special Features
A strong sense of whanau/family is a very important to the people of Wairoa. This is extended to Glengarry House. We have great community support and involvement.

Our staff love and respect our residents and demonstrate this by 'going the extra mile'.

The atmosphere at Glengarry House is 'homely'.

Glengarry Rest Home and Hospital is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.
Updated: 14 Feb 2017
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 14 Feb 2017
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Glengarry meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 14 Feb 2017
Languages Spoken
LanguageStatusDetails
English Yes
Hindi Yes
Maori - Te Reo Yes
Updated: 14 Feb 2017
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Christian Yes
Inter denominational Yes
Presbyterian Yes
Roman Catholic Yes
(Other comments) No Ringatu
Updated: 14 Feb 2017
Distances
LocationDistanceDetails
Public Transport   Community Service Bus Wairoa
Shops 2.50 km Main township
Library 4.00 km
Updated: 14 Feb 2017
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 14 Feb 2017

343