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Amberwood (formerly West Harbour Lodge) - Hospital Wing

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Information Pack
At a glance
Vacancy
Yes
Name
Amberwood (formerly West Harbour Lodge)
Category
Hospital Care
Address
499 Don Buck Road
Massey
Auckland 0614
Postal Address
Same as above
DHB
Waitemata
Phone
(09) 832 2728
Fax
(09) 832 1519
Email
View Email Address
Web
Visit Website
Personnel
Manager
Susan Mountier - 0275351134
Owner
Oceania Healthcare - 0800 333 688
Other services
Photos
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Description
At Amberwood we pride ourselves on providing a warm, vibrant and welcoming community. And we go out of our way to make you feel comfortable and secure.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
ORA Applies No
Updated: 3 Apr 2019
DHB Respite Care Booking Service
DHB Respite Care Booking Service
We provide DHB Respite Care Booking Service.
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 50
Vacancy Yes
We currently have lovely 'standard' rooms available with no premium charges for the room.
Impending vacancy Yes
Additional Room CostsSome Rooms
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 27 May 2019
Personnel
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Physiotherapist Yes Visits 1x per week
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes Visits 1 - 2 x per week.
Podiatrist Yes Visits approx 6 weeks.
Dietitian Yes Meals are planned by a dietician.
Accredited Visitors Yes Volunteer acitivities.
Chaplain/Spiritual Advisor Yes Catholic Minister, Anglican Minister or as required.
Updated: 3 Apr 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Oxygen Management Yes As required.
End of Life/Palliative Care Yes We have a good relationship with the hospice.
Wound Care Yes As required by our Registered Nurses.
Diabetic Care Yes
Continence Advice Yes
Stomal Therapy Yes
Infection Control Yes
Psychiatric Care Yes
Clinical Management Yes
Updated: 3 Apr 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
Subsidised Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 3 Apr 2019
Features
Features
FeatureStatusDetails
May Bring Own Furniture Yes
Single Rooms Yes
Ensuite Yes Most have toilets and some have shower facilities
Alcohol Permitted Yes
Pets In Residence Yes We have a cat.
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Wifi Yes
Resident can adjust heating in own room Yes
Cater for under 65 yrs with Disability Yes
Lounges/seating areas Yes
Primary Health Funded Short Term Care Yes
Provide End of Life/Palliative Care Yes
Day Programme for day stay clients Yes
Outings Yes Own van.
Whanau Room Yes We also have a lovely cafe at the facility.
Maori Kaupapa Yes
Residents Committee Yes Regular resident and family meetings
Family Committee Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Updated: 3 Apr 2019
Special Features
Special Features
We also accept under 65 clients ( YPD contract)
Updated: 3 Apr 2019
Interests & Activities
Interests & Activities
Activity programme, Craft, Entertainment, Exercises, Happy Hour, Indoor Games, Library, Minibus, Movies, Newspaper reading, Outings, Shopping, Singing
Updated: 3 Apr 2019
Additional Information
Additional Information
TopicDetails
Details about Meals Cooked on site. Passed by a dietician. Meals in rooms provided. Kitchenette for tea and coffee at any time.
Staffing Qualifications and Details Registered Nurse 24 hours.
Associated Complexes We are a part of the Oceania Group of care facilities.
What's included in your fees and what's not Please ask management for details.
Updated: 3 Apr 2019
Languages Spoken
Languages Spoken
LanguageStatusDetails
Chinese Yes
Chinese dialect Yes
English Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Korean Yes
Niuean Yes
Rarotongan Yes
Samoan Yes
Tongan Yes
Updated: 3 Apr 2019
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Denominations/Faiths represented Yes Non-denominational church service held twice a month. Catholic priest visits every Friday morning.
Updated: 3 Apr 2019
Distances
Distances
LocationDistanceDetails
Public Transport 0.10 km Bus stops right outside the door.
Shops 5.00 km West Gate Shopping Centre - approx 15 mins to walk.
Mall 0.00 km NorthWest Mall (approx 5mins by car) Westfield, Henderson Mall (approx 10mins by car)
Parks 0.10 km We back onto a lovely park.
Library 1.50 km About 5 mins walk
Updated: 3 Apr 2019
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
New Zealand Aged Care Association (NZACA) Yes
New Zealand Aged Care Association (NZACA)
Updated: 3 Apr 2019

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.

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