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Mycare

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At a glance
Name
Mycare
Category
Home Help and Personal Care/Assistance
Address
Mycare is nationwide - visit website to find help in your area
Postal Address
PO Box 300491, Albany
DHBs
Nationwide, Northland, Waitemata, Auckland, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Capital & Coast, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland)
Phone
0800 677 700
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Photos
Tap to view all photos 1/3
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Description
Help at home, your way!

Mycare is New Zealand’s largest online community of helpers. We want to help you to find the support you need, in your local community, so you can live life your way.

• Search locally for one-on-one support and relief care
• Safely message local people
• Decide the pay rate
• Use our secure online system to take care of the admin
• Set up and manage contracts with the people helping you
• Access reporting tools to help you manage your support
• Relax as insurance and tax is sorted

If you'd like to see more about how Mycare works, visit www.mycare.co.nz or watch our videos: https://vimeo.com/user44985478
Testimonials
Testimonials
“Easy to use service providing great support where needed.”
- Phil, October 2017

“Very convenient!”
- Melissa, October 2017

“I like being in control. It’s great to have options and checking out the applicants prior to consideration is wonderful.”
- Sue, October 2017

“Good response for the position advertised. Thank you Mycare!”
- Gan, September 2017

“Good range of carers and easy to book.”
- Hugh, September 2017

”Whole thing was easy. User interface is good, user friendly. Love how everyone’s got their profile photo. Good to see the face of the person who you’re reading about.”
- Penny, August 2017

“Easy to use and informative. I like how you check workers for criminal and traffic conviction history.”
- Nardia, August 2017

“Just a brilliant website.”
- Oliver, August 2017

“Excellent website. Worth it, go for it! Create a job listing at Mycare, that’s what I told my friends.”
- Perry, August 2017

“The site looks really pretty and is easy enough to use. It shows people in our area and lets us tell people what we want.”
- Katy, August 2017
Updated: 20 Oct 2017
Service Description
Service Description
How it works:

1. List a job at mycare.co.nz
2. Search for a verified helper
3. Schedule, book and pay your worker with Mycare's secure payroll


What is Mycare?

Mycare is New Zealand’s largest online community of helpers. We want to help you to find the support you need, in your local community, so you can live life your way.

• Search locally for one-on-one support and relief care
• Safely message local people
• Decide the pay rate and use our secure online system to take care of the admin
• Set up and manage contracts with the people helping you
• Access reporting tools to help you manage your support
• Relax as insurance and tax is sorted

Who can use Mycare?

Mycare is available to anyone who needs care, support or home help. Whether you need some help with housekeeping, personal care, meal preparation or getting out and about, there are people in your community ready and willing to help.

How does Mycare work?

Visit mycare.co.nz to register. Then enter the hours you need help and describe the support you’re looking for. You can then connect with people in your community ready to help. Once you’ve found the right person, it’s easy to organise their visits online, and keep your family updated. Mycare takes care of the tax and other paperwork, making it straightforward for you to pay them each week. There is a 10% service fee for the hours of help you book on Mycare.

Need a bit of help getting set up? We have lovely people on the end of the phone: 0800 677 700

Is it safe?

Here are some of the steps we take to promote personal safety in the Mycare community:
• All helpers are required to complete a Ministry of Justice criminal history check
• Everyone verifies their identity in three ways: email, address and mobile phone
• Any user can confidentially report someone of concern to Mycare for review
• Mycare provides public liability & professional indemnity insurance for workers


What if I can't find the right person?

Contact us so we can help. New workers sign up with Mycare every day and there's lots we can do to help you find someone in your area. Mycare is available nationwide.

You can find people to help with:
- Outings and transport
- Experiences
- Help at home
- Personal care
- Support with meals
- Companionship
- Overnight care / respite
- Exercise support
- Running errands
Updated: 5 Nov 2018
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Mycare is a nationwide community. There are people available to help you in just about every corner of New Zealand. If you can't find the right person in your neighbourhood, just give us a call. New workers sign up with Mycare every day and there's lots we can do do help you find someone in your area.
Updated: 9 May 2018
Personal Assistance
Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes
Attendant Care (ACC) Yes Yes Yes
Carer Support Yes Yes Yes
Sitter Service/Companions Yes Yes Yes
Live In Care (24 Hr) Yes Yes Yes
Personal Care (Showering, Dressing) Yes Yes Yes
Updated: 24 Oct 2017
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
End of Life/Palliative Care Yes
Dementia Care Yes
Occupational Therapy Yes
Diversional Therapy Yes
Updated: 24 Oct 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
High Care Needs Yes
Private Paying Yes
Booking can be made in advance Yes
Updated: 24 Oct 2017
Domestic Assistance
Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Frozen) Yes No Yes
Meals (Fresh or Hot) Yes No Yes
Home Help (Housework/Cleaning etc.) Yes No Yes
Shopping Assistance Yes No Yes
Transport Assistance Yes No Yes
Updated: 24 Oct 2017
Companionship
Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Lunch Yes No No
Visiting Service Yes No Yes
Activities/Exercise Programme Yes No Yes
Other Social Support Yes No Yes
Updated: 24 Oct 2017
Support & Advocacy
Support & Advocacy
Support & AdvocacyStatusDetails
Support and Advocacy Yes
Updated: 24 Oct 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Burmese Yes
Cantonese Yes
Chinese Yes
English Yes
French Yes
German Yes
Korean Yes
Mandarin Yes
Spanish Yes
Sri Lankan Yes
Updated: 24 Oct 2017
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Home and Community Health Association Yes
Home and Community Health Association
Updated: 24 Oct 2017

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