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Monique Driving You - Caring Passenger & Mobility Transport Service

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At a glance
Name
Monique Driving You - Caring Passenger & Mobility Transport Service
Category
Home Help and Personal Care/Assistance
Address
Hawkes Bay
DHB
Hawke's Bay
Phone
0800 11 55 99
Email
View Email Address
Web
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Facebook
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Personnel
Owner
Monique Buurmans - 021 255 7337
Other services
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Description
Caring Passenger and Mobility service covering the great Napier-Hastings area. Our Mission is to make lives easier not harder; whilst keeping the cost as low as possible. Independently owned and operated by a local businesswoman.

Recently celebrated our fourth birthday. Our growth has meant that we now have seven vehicles in three locations and a team of nine dedicated drivers. We cover every day of the week, almost every hour of the day.

Ring to find out what we can do for you - we are not limited to "only' driving you.

Some notice is required to ensure we can dedicate the time slot you want.
Testimonials
Testimonials
"you're always there for me" Jennifer.

“the service is so friendly and reliable; they always get me to work or to my appointments on time. They are also happy to change the arrangements to accommodate my day to day transport needs.” Kevin whom we transported on behalf of ACC.

"It's absolutely wonderful to have a service like this. It's warm, friendly and happy and they are very helpful and you feel at home in the car just like it's your own" Pat

"Monique Driving You is an excellent service which I can thoroughly recommend. I am a senior citizen who has had to rely on others driving me for the past few months. This change in lifestyle was hard for me at first as I have always been fiercely independant. Then I found Monique Driving You, whose drivers are reliable, helpful, cheerful, thoughtful - a real companion driving service. Going shopping is a breeze! Monique or one of her drivers picks me up from home, at whatever time I choose, takes me to the shop and returns to pick me and the shopping up at an agreed time. When we arrive back at my home, the driver, whether it is Monique or one of her drivers, insists on unpacking my load from the car boot and taking it indoors to my kitchen. How easy is that! What could have been a chore for me becomes a pleasant experience. I thank you, Monique Driving You for your safe driving skills which give me confidence in you and for your friendly and caring personality which makes outings such a pleasure!" Dorothy
Updated: 6 Aug 2013
Service Description
Service Description
We drive you to places for appointments, shopping, outings, or to the airport/bus stop, whether you are a child, adult, or senior person. We operate seven vehicles which includes two mobility vehicles with a ramp not a hoist so your ride will be very comfortable and you will be able to see out of all the windows. We can take a wheelchair or your mobility scooter as well as passengers!

Monique and her team have many years of caring driving experience in the Havelock North and Hastings area and cover Hastings, Napier and the surrounding wider area. Prior to setting up the service Monique had a number of years’ experience operating a companion driving franchise in Havelock North. She has used this experience to develop and provide a unique passenger & mobility service.

Our mission is to provide you the lowest possible rates by keeping our costs low - this includes offering Ride-Share when we know that more than one person are going to the same destination, we offer the option of sharing the vehicle so the costs are reduced.

We give back to our community by taking small groups of clients on accompanied outings and providing a hot drink whilst assisting and facilitating great conversation, and lots of laughs.

We are happy to make appointments for you, to run errands or do any other service to make your life easier.

You will get to your appointment on time, be picked up again afterwards without having to make separate phone calls. And you will enjoy conversation and care along the way.

Our costs are usually cheaper than a taxi - but give us a call and Monique will give you a good indication of likely cost or set an agreed price for your first trip so you can try us out with no risk.

Monique Driving You operates a Passenger Service Licence which is controlled by the NZ Transport Agency. The rules for operating such a licence are strict. Our vehicles meet their high safety standards. Our drivers have a special “passenger” qualification which ensures they are thoroughly police checked and capable of providing a good service to the public. We also ensure they are fully first aid trained.

We give you as much or as little assistance as you require. We are skilled at assisting less-mobile people (including use of wheelchairs) and in our Mobility Vehicles we can take any wheelchair and most mobility scooters as well as passengers. We accept Total Mobility vouchers (taxi chits).

Our service is also used by local schools, people living independently as well as residents of retirement villages. In fact anyone can use us!

Monique Driving You is a private hire transport operator, so be sure to pre-book to enjoy our safe, friendly and genuine service.

Last but not least, we are a locally owned and operated business serving our local community. We are not a franchise and therefore don't need to satisfy any head office requirements and costs.
Updated: 16 Jul 2017
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Napier, Hastings, Havelock North, Clive, Haumoana, Te Awanga, Clifton, Pakipaki,Bridge Pa, Bayview, Westshore, Ocean Beach, Waimarama and further out as required.
Updated: 30 Jul 2013
Personal Assistance
Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Attendant Care (ACC) Negotiable Negotiable Negotiable We are a transport operator for ACC, so if you've had an accident, ask ACC to use us for your transport needs and you will be well looked-after.
Carer Support Negotiable Negotiable Negotiable When your carer is not available, we are happy to step into the breach and help with whatever you need us to do.
Sitter Service/Companions Negotiable Negotiable Negotiable We offer companion services either in your own home or whilst out. For example we can attend medical appointments with you, for support, and to take notes that will be useful for you and your family.
Updated: 31 Jul 2013
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
Dementia Care Yes We support a person in the early stages of Dementia by: -ensuring they get to their appointments and safe home after -communicating their wellbeing to family -treating clients as we would our own parent, with respect & a high level of care.
Updated: 31 Jul 2013
Domestic Assistance
Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Home Help (Housework/Cleaning etc.) Negotiable Negotiable No From time to time we happen to be on the spot when something needs to be done, so we do it! E.g. hanging a load of washing, cleaning up a spill, helping with getting clothes or shoes on etc. Just ask!
Shopping Assistance Yes Yes Yes We can take you shopping. You might do your own shopping or you might want us to help you. Or, you could phone so we can pick something up when we are passing. We can assist with buying new clothes or shoes. We assist as much or as little as you need.
Transport Assistance Yes Yes Yes 4 passenger & 1 mobility vehicles. Take you there & help you inside returning when you are finished. Can stay with you. Use Mobility Scheme vouchers giving 50% discount. Wheelchairs & Scooters & assist with getting in & out etc.
Updated: 12 Aug 2015
Companionship
Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Lunch Yes No Yes
Club/Drop in Centre Yes Yes Negotiable Transport to clubs or drop-in centres, with assistance as required. Evening transport can be arranged.
Visiting Service Yes No Yes We are happy to visit people for whatever purpose. Sometimes family may have concern about someone's wellbeing and we pop round to just say "hi". This could be a regular need or a one-off.
Activities/Exercise Programme Yes Yes No Transport to activity and exercise programmes, with assistance as required.
Other Social Support Yes No Yes We are happy to help out in any way we can. We take people to social functions; sometimes we stay to assist them. Evening transport can be arranged.
Updated: 31 Jul 2013

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