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Diane Jones - Homecare & Community Services

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At a glance
Name
Diane Jones
Category
Home Help and Personal Care/Assistance
Address
Geneva Healthcare
Level 2, 139 Quay Street, Geneva Healthcare
Auckland
Auckland 1010
Postal Address
PO Box 106 339
Auckland 1143
DHBs
Nationwide, Northland, Waitemata, Auckland, Counties Manukau, Waikato, Bay of Plenty, Lakes, Tairawhiti, Taranaki, Whanganui, Hawke's Bay, Wairarapa, MidCentral, Capital & Coast, Hutt Valley, Nelson Marlborough, West Coast, Canterbury, South Canterbury, Southern (Otago), Southern (Southland)
Phone
0800 436 382
Fax
09 353 5201
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Marketing Manager
Diane - dianej@genevahealth.com
Photos
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Description
"Everyone should have the chance to get up, step out, and live fully."
- Veronica Manion, Chief Executive, Geneva Healthcare

We are New Zealand’s trusted experts in aged care, illness, injury & disability support. Since 1996, we’ve been supporting New Zealanders to live their best life and thrive by keeping well, living independently and staying connected with their community. We are also the industry’s specialists in Temporary Staffing and Permanent Recruitment services that support healthcare facilities nationwide and overseas with reliable and quality total staffing solutions.

We are part of the largest network of healthcare service providers working closely with the Ministry of Health, District Health Boards, Ministry of Social Development, and with ACC as a preferred national provider to give our Clients 24/7 wraparound support with our qualified, security-checked, Geneva Certified workers, nurses and Allied Health professionals, who are carefully selected to match their needs. Our clinically approved support plans are personalised for our Client’s requirements and preferences.

Our services are free to those eligible for government funded support. We also provide private funded services.

- Aged Care (Personal Care, Home Help, Companionship, Dementia Care, Palliative Care, and more)
- Community Nursing Services
- Respite Care/Carer Support
- Injury Support (including Spinal & Brain Injury Care), Post-Surgical & Post Accident Care
- Support to manage illness (Short Term or Chronic Long Term Support)
- Disability Support including Rehabilitation, Employment and Residential
- Flexible Disability Support Services: Individualised Funding, Enabling Good Lives, Living My Life
- Clinical Psychology Services and Professional Rehabilitation
- Child Care, Care for Medically Fragile Children
- Health Staffing (Temporary Staffing, Permanent Recruitment) and Healthcare Training

With a highly trained, multicultural workforce and offices nationwide, we are a leading force in the industry known for creativity and technology driven innovative solutions that enable us to be more responsive in the delivery of high quality healthcare and recruitment services.

Let your Geneva Healthcare family support you, because we care from the heart, we care like family.
Testimonials
Testimonials
"We couldn’t do it without Geneva. They’re like family to me."

"I've got to say thank you so much for your diligence and attitude in the past while getting people together for me, your intuition and kindness have eased my stresses a fair bit so yeah, cheers!"

"The communication and support of each of Geneva's staff members we have spoken with has been excellent."

"Everyone is so helpful and friendly and easy to talk with. Thank you for your help and service."

"Very impressed with how quickly we managed to put someone in place within a couple of days of arriving home from hospital."

"Everything and everyone has been A1. Could not have functioned without your assistance."

"We were impressed with Geneva's care and empathy they adapted well to my changing needs, as health improved. Geneva was always willing to help solve any problems and formed good relationships with my extended family as they came and went. Now I have got back to work and can drive again. I am forever in debt to Geneva Health Care for the professional service you delivered."

"Service has been wonderful and I am very grateful to have discovered you exist and my entitlements."

"This is the first time I have ever had homecare and I certainly appreciate it."
Updated: 22 Dec 2016
Additional Branch Locations
Additional Branch Locations
Auckland Head Office
AddressLevel 2, 139 Quay Street
City/TownAuckland 1010
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Northland - Geneva Elevator
Address6 Cooke Street
City/TownWhangarei 0110
Phone022 041 3492
Email View Email Address
Website http://www.genevaelevator.co.nz

Whangarei — Geneva Healthcare
Address35 Commerce Street
City/TownWhangarei 0110
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Warkworth – Geneva Northlink
Address20 Auckland Road
City/TownWarkworth 0910
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

North Auckland — Geneva Healthcare
Address1st Floor, Suite 112, Apollo Medical Centre, 119 Apollo Drive
SuburbAlbany
City/TownAuckland 0632
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Sandringham — Geneva Elevator
Address13 Coyle Street
SuburbSandringham
City/TownAuckland 1025
Phone0508 353 828
Email View Email Address
Website http://www.genevaelevator.co.nz

Manukau - Geneva Elevator
Address14G Ryan Place
SuburbManukau
City/TownAuckland 1143
PhoneFree phone 0508 353 828
Email View Email Address
Website http://www.genevaelevator.co.nz

Wiri — Geneva Elevator
Address59 Druces Road
SuburbWiri
City/TownAuckland 2104
PhoneFree phone 0508 353 828
Email View Email Address
Website http://www.genevaelevator.co.nz

Hamilton - Geneva Elevator
Address290 Tristram Street
City/TownHamilton 3204
Phone07 839 4010
Email View Email Address
Website http://www.genevaelevator.co.nz

Tauranga — Geneva Healthcare
Address51 Third Avenue
City/TownTauranga 3110
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Tauranga — Geneva Elevator
Address51 Third Avenue
City/TownTauranga 3110
Phone07 579 0515
Email View Email Address
Website http://www.genevaelevator.co.nz

Whakatane - Geneva Elevator
Address108/110 The Strand
City/TownWhakatane 3120
Phone0508 353 828
Email View Email Address
Website http://www.genevaelevator.co.nz

Gisborne - Gains@Geneva
Address1st Floor, Three Rivers Medical Centre, 75 Customhouse Street
City/TownGisborne 4010
Phone(06) 835 6631
Mobile027 253 4627
Email View Email Address
Website http://www.gainsatgeneva.co.nz

New Plymouth — Geneva Healthcare
AddressSuite One, First Floor 44, Liardet St
City/TownNew Plymouth 4310
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Napier - Geneva Healthcare
AddressLevel 1, Bower House, 18 - 26 Bower Street
City/TownNapier 4100
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Napier - Gains@Geneva
AddressGround Level, Bower House, 18 - 26 Bower Street
City/TownNapier 4100
Phone06 835 6631
Email View Email Address
Website http://www.gainsatgeneva.co.nz

Hastings — Gains@Geneva
AddressSuite 107, Las Palmas Building, 201 King Street North
City/TownHastings 4122
Phone06 835 6631
Email View Email Address
Website http://www.gainsatgeneva.co.nz

Manawatu – Gains@Geneva
Address20 Fitzherbert Ave
City/TownPalmerston North 4410
Phone06 357 1700
Email View Email Address
Website http://www.gainsatgeneva.co.nz

Manawatu - Geneva Healthcare
Address20 Fitzherbert Ave
City/TownPalmerston North 4410
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Wellington - Geneva Healthcare
AddressLevel 7, Grand Annexe Tower, 344 Lambton Quay
City/TownWellington 6140
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Christchurch — Geneva Healthcare
AddressUnit 3B, 48 Fitzgerald Avenue
SuburbChristchurch Central
City/TownChristchurch 8011
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com

Dunedin — Geneva Healthcare
AddressLevel 1, 8 Stafford Street
City/TownDunedin 9018
PhoneFree phone 0800 436 382
Email View Email Address
Website http://www.genevahealth.com
Updated: 13 Mar 2019
Service Description
Service Description
Our services are free to those eligible for government funded support. We also provide private funded services.

- Aged Care (Personal Care, Home Help, Companionship, Dementia Care, Palliative Care, and more)
- Community Nursing Services
- Respite Care/Carer Support
- Injury Support (including Spinal & Brain Injury Care), Post-Surgical & Post Accident Care
- Support to manage illness (Short Term or Chronic Long Term Support)
- Disability Support including Rehabilitation, Employment and Residential
- Flexible Disability Support Services: Individualised Funding, Enabling Good Lives, Living My Life
- Clinical Psychology Services and Professional Rehabilitation
- Child Care, Care for Medically Fragile Children
- Health Staffing (Temporary Staffing, Permanent Recruitment) and Healthcare Training
Updated: 13 Mar 2019
Suburbs/Districts/Towns Serviced
Suburbs/Districts/Towns Serviced
Nationwide
Updated: 9 Feb 2017
Personal Assistance
Personal Assistance
TypeSelf FundedSubsidisedAfter Hours
Registered Nurse (eg Wound Care, Medication) Yes Yes Yes
Hospice Yes Yes Yes
Attendant Care (ACC) Yes Yes Yes
Carer Support Yes Yes Yes
Sitter Service/Companions Yes No Yes
Live In Care (24 Hr) Yes No Yes
Other Therapists Negotiable No Negotiable
Personal Care (Showering, Dressing) Yes Yes Yes
Nail Cutting (Home Visits) Yes No Yes
Updated: 24 Jan 2013
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.
Specialities or Areas of Expertise.StatusDetails
Oxygen Management Yes
Gastronomy/Nasogastric Management Yes
End of Life/Palliative Care Yes
Wound Care. Yes
Diabetic Care. Yes
Stroke Rehabilitation. Yes
Tracheotomy Care. Yes
Infection Control. Yes
Surgical Followup Yes
Clinical Management Yes
Dementia Care Yes
Social Work Yes
Occupational Therapy Yes
Physiotherapy Yes
Dietary Advice Yes
Psychiatric Care. Yes
Community Health Nursing Yes
Other Specialties. Yes
Updated: 24 Jan 2013
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes
Carer Support Yes
High Care Needs Yes
Private Paying Yes
Updated: 7 Jul 2014
Domestic Assistance
Domestic Assistance
TypeSelf FundedSubsidisedAfter Hours
Meals (Frozen) Yes No Yes We are able to offer information on a great pre packaged meal service.
Meals (Fresh or Hot) Yes No Yes
Home Help (Housework/Cleaning etc.) Yes No Yes
Shopping Assistance Yes No Yes
Transport Assistance Yes No Yes
Updated: 19 Jul 2011
Kaumatua Services
Kaumatua Services
Kaumatua ServicesSelf FundedSubsidisedAfter Hours
Kaumatua Services Yes No Yes
Updated: 19 Jul 2011
Companionship
Companionship
CompanionshipSelf FundedSubsidisedAfter Hours
Day Programme (Dementia Care) Yes Yes Yes
Day Programme (Non Dementia) Yes No Yes
Lunch Yes Yes Yes
Visiting Service Yes No Yes As part of our 'companionship' service.
Activities/Exercise Programme Yes Yes Yes
Other Social Support Yes No No
Updated: 19 Jul 2011
Support & Advocacy
Support & Advocacy
Support & AdvocacyStatusDetails
Support and Advocacy Yes
Updated: 19 Jul 2011
Subsidy Details
Subsidy Details
ACC, DHB or MOH funding
Updated: 7 Jul 2014
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Arabic Yes
Cantonese Yes
Chinese Yes
Cook Island Maori Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
German Yes
Hungarian Yes
Japanese Yes
Mandarin Yes
Maori - Te Reo Yes
Niuean Yes
Pidgin Yes
Rarotongan Yes
Russian Yes
Samoan Yes
Tagalog Yes
Tokelauan Yes
Tongan Yes
Updated: 7 May 2006
Credentials & Membership
Credentials & Membership
Credentials & Membership RCStatusDetails
Home and Community Health Association Yes
National Certificate in Community Support Services (Core Competencies) Yes
New Zealand Aged Care Association (NZACA) Yes
Home and Community Health Association New Zealand Aged Care Association (NZACA)
Updated: 19 Jul 2011

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