Details

Empowering people to remain independent in their own homes by offering quality Home Based Support Services. The focus of our Service is the dignity, wholeness, rights and needs of the individual. We are Certified to the Home and Community Support Sector Standards.

Updated: 2 Apr 2012

Service Description

Service Description Home Help: this may include housework, meal preparation, shopping, laundry. Personal Care: this may include showering, bathing, feeding, transporting to appointments, grooming, dressing, assistance with mobility/transferring. Some Child Care available through ACC if you have had an accident. Free assistance can be allocated by Needs Assessors for someone to come into your home and look after your dependent loved-one so you can have a break.

Updated: 28 Apr 2010

Suburbs/Districts/Towns Serviced

From two Offices we cover the majority of Northland. Mid/Far North Office, in Kerikeri, for the mid and far north (Kawakawa, Moerewa, Kaikohe, Paihia, Russell, Kerikeri, Kaitaia). Whangarei Office, in Whangarei, for the greater Whangarei area.

Updated: 5 Jul 2013

Personal Assistance

Type	Self Funded	Subsidised	After Hours
Hairdresser (Home Visits)	Negotiable	No	No	We have names of mobile hairdressers available in some areas of Northland.
Attendant Care (ACC)	Yes	Yes	Yes
Carer Support	Negotiable	Negotiable	Negotiable	Please call us if we can help match you with someone interested in doing this for you.
Sitter Service/Companions	Negotiable	Negotiable	Negotiable	Please call us for this service. Sometimes this type of care can be allocated free by a Needs Assessor.
Live In Care (24 Hr)	Negotiable	No	No	We have a large network of Support Workers and we can usually match you up with someone who may be interested in doing this for you.
Personal Care (Showering, Dressing)	Yes	Yes	Yes
Updated: 28 Aug 2012

Domestic Assistance

Type	Self Funded	Subsidised	After Hours
Meals (Fresh or Hot)	No	Yes	No	Meal preparation undertaken if task allocated by Needs Assessor.
Home Help (Housework/Cleaning etc.)	Yes	Yes	Yes	Except on Public Holidays
Shopping Assistance	Yes	Yes	Yes	Free if task allocated by Needs Assessor.
Transport Assistance	Yes	Yes	Yes	Travel can be undertaken by Support Workers if allocated by Needs Assessor.
Updated: 28 Apr 2010

Subsidy Details

Home help is available free through the health system if you have a disability or are over 65 and have a community services card. Personal care is available free to disabled people and those over 65 requiring it. ACC allocates a range of 'at-home' services to people recovering from an accident. We can also provide hospital-funded home help for a short while to you while you recover from a spell in hospital.

Updated: 28 Apr 2010

Credentials & Membership

Credentials & Membership	Status	Details
Home and Community Health Assocation	Yes
Home and Community Support Sector Standards (Standards NZ)	Yes	July 2013 Achieved certification to NZS 8158:2012 Home and Community Support Sector Standard - to October 2016 (HDANZ)
Updated: 2 Dec 2013