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Radius Althorp

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Information Pack
At a glance
Vacancy
Yes
Name
Radius Althorp
Category
Dementia Care (Secure environment)
Address
9 Grantston Drive
Pyes Pa (near Barkes Corner)
Bay of Plenty
Tauranga
DHB
Bay of Plenty
Phone
(07) 543 2912
Fax
(07) 543 2913
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Melissa Harris - (07) 543 2912
Other services
Photos
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Description
Radius Althorp’s healthcare is all encompassing and puts people first. We are aged care specialists and pride ourselves in providing an excellent standard of nursing and lifecare services to our clients, their families and whanau.

The inpatient service offers Respite care, Palliative care, Rehabilitation and Long term aged residential care at Hospital, Dementia and Psychogeriatric levels.

Outpatient services are offered to the general public. This includes Physiotherapy assessment and treatment and Hydrotherapy. Radius Althorp sets the benchmark for lifecare when a residential solution is required.
Service/Facility Details
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Updated: 9 Oct 2015
Bed and Vacancy Details
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care 15
Vacancy Yes
Our rooms are very large, many with their own individual ensuite. The bedroom wings lead to a spacious modern living space. There are several doors leading outside to beautifully tended gardens and restful social spaces. As this is a secure living area, the grounds have secure fencing with residents having access to the outdoors 24hrs a day as they wish, in the knowledge they are in a safe environment. Visitors have access to the unit anytime and our friendly staff will let you out again in order to uphold the secure environment requirement
Impending vacancy Yes - There is a wait list
Additional Room CostsSome Rooms
Updated: 18 Jan 2018
Testimonials
Testimonials
"A sincere thank you for the function on Wednesday evening. We can only imagine the work put in beforehand and the decoration of the centre was beautifully done. From the music and dancing to the imaginatively presented and delicious food, it was all so enjoyable. Especially appreciated was the never ending patience and good humour of you all on what must have been an exhausting day. For us, it was lovely reminder of happier times, thank you again" Pam S (regarding the 2017 Winter Ball)

"Dear Staff , Thank you all very much for the good care and attention, you gave to our good friend in the last months of her life. Thank you also to those of you who were very kind to my husband and myself when we visited, offering welcoming smiles, kind words and cups of tea. (Friends of a resident)
Updated: 21 Nov 2017
Personnel
Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes In consultation with the DHB.
Registered Nurse Yes We provide full time registered nurse coverage 24hrs a day, 7 days a week, headed by a very experienced Clinical Nurse Manager. Our team of nurses genuinely care for people and have experience in Aged care.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes Our Senior Healthcare Assistants have attained their NZQA qualifications in Residential Aged Care. The team are friendly, skilled and committed to ensuring your loved ones receive quality person centered care.
Physiotherapist Yes We have a full time Registered Physiotherapist and highly skilled Physiotherapist Assistants. Hydrotherapy sessions are available to both inpatients and outpatients along with support services such as Therapeutic Massage and Tai Chi classes.
Occupational Therapist Yes In consultation with the DHB or with local community based services on an as required and negotiated basis.
Own Social Worker Negotiable Available upon request in consultation with the DHB or local community based services on an as required basis.
Diversional Therapist Yes The monthly calendar is readily available as well as access to personal activities 24hrs a day and larger events are planned on a regular basis. We enjoy outings in our lovely van and of course the inter-facility sports and quiz challenges - fun for all!
Activities Co-ordinator Yes The Coordinators deliver the planned monthly activities and provide scheduled one on one time as requested. Engagement in normal daily activities such as newspaper reading, exercises, walks, quiz activities and social events are paramount.
Hairdresser Yes We have a Radius Althorp hairdressing salon on site. This service is available to staff, clients and their families for a very reasonable price. Please feel free to ask at Reception for a price list.
Podiatrist Yes All clients are assessed for their podiatry requirements. Typically those with specific medical conditions and as deemed by the GP will have this service funded. Feel free to discuss this with the GP.
Dietitian Yes Our menus are designed by a Dietician to ensure your loved ones are receiving nutritious, wholesome and tasty meals daily. The variety of morning and afternoon tea is always a hit and catering to specific diets, food choices or preferences is no problem.
Accredited Visitors Yes On an as required or negotiated basis.
Kaumatua Yes Huria Kaumatua Care provide the support of Kaumatua for the blessing of our facility and meeting the needs of our Maori clients if requested. They also take inservice seminars for our staff on Maori protocol and provide policy advice as required.
Chaplain/Spiritual Advisor Yes We enjoy the services of a variety of chaplains who take regular monthly services if requested. Feel free to discuss this requirement with the Clinical Nurse Manager.
Other Personnel Yes The facility GP holds clinics twice weekly and can visit an individual more frequently on negotiation. Radius Althorp work with Mental Health Services for Older Persons regularly and engage the services of their Psychogeriatrician and specialists.
Updated: 21 Nov 2017
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes We have 4 beds dedicated to palliative care and key staff who are superb in the palliative philosophy.
End of Life/Palliative Care Yes Our Registered Nurses are supported by the team at Waipuna Hospice and our facility GP to ensure you and your loved one have a comfortable and informed journey during this time.
Gastronomy/Nasogastric Management Yes Management of PEG and Nasogastric nutrition can be managed onsite by our Registered Nurses and regularly reviewed by our experienced Clinical Nurse Manager.
Bariatric (care of the very overweight) No We are unable to provide this service currently.
IV Antibiotic Capability Yes We are unable to provide this service currently. However we are working with the DHB in order to be able to provide this service from 2018 onwards.
Oxygen Management No Oxygen management is available at Radius Althorp and staff are trained and equipped to ensure it is used appropriately.
Surgical Followup Yes We are able to provide post surgery care, wound management and convalescent care. Many of our experienced Registered Nurses have surgical nursing backgrounds and are ideal to manage this care option.
Wound Care Yes Our care services ensure the most appropriate dressings, care and techniques are used to promote healing and optimise comfort when managing wounds.
Diabetic Care Yes We are able to provide hearty, nutritious and tasty meals for those who require a diabetic option. Special requests can always be negotiated .
Continence Advisor Yes Our onsite team ensure that each resident has an up to date assessment in order to receive an optimal product, bladder retraining or maintain continence as per the individuals requirement.
Infection Control Yes Headed by our Clinical Nurse Manager, we pride ourselves in having minimal to no infections on a monthly basis. Our staff believe in good hand washing, great catheter management and regular fluid encouragement to assist preventing some infections.
Stomal Therapist Yes Staff skilled in stomal care and supported by the DHB specialist nurses if required.
Psychiatric Care Yes We are well supported by Mental Health Services for Older Persons and regularly liaise and engage with the team, including the Psychogeriatrician.
Stroke Rehabilitation Yes Overseen by our experienced Clinical Manager, our staff will engage in goal setting along with planning of rehabilitation with our onsite Registered Psychotherapist.
Tracheotomy Care Yes Supported by our Clinical Nurse Manager.
Dialysis Yes Supported by our Clinical Nurse Manager and in consultation with the medical team at the DHB.
Spinal Injuries No We are unable to provide this service currently.
Specialised Dementia Care Yes Radius Althorp has both Secure Dementia and Psychogeriatric (Advanced Dementia) care services. We are the only provider of Psychogeriatric Care currently and have 3 wing options with highly trained staff in each wing.
Gerontological Care No We have a focus on personal centered care, engage in interests and hobbies of days gone by and can accommodate your days as you require.
Urology Yes Overseen by our experienced Clinical Nurse Manager, we can provide a range of urological care and liaise with the DHB for specialty services as needed.
Community Health Yes On an individual basis, we can engage with community services for a true multi disciplinary approach. This can include anything from local entertainers to pet therapy.
Clinical Manager Yes Our full time Clinical Nurse Manager, Hinewai brings a diverse range of experience and expertise. As a Registered Nurse, she has a rich history in Aged Care and Mental Health. She is proactive in coaching and mentoring staff to be the best they can be!
Other Nursing Specialities Yes As Psychogeriatric Care providers we are specialists in caring for those experiencing advanced dementia and the challenges it can bring. The staff at Radius Althorp are often commended on their excellence in providing palliative care .
Anthroposophical Care Yes We like to know what motivates your loved one to get up each day - this will be the basis of their person centered driven care plan to ensure the things that are important to them and you, are all inclusive.
Psychologist Yes We liaise and can make referrals for specialised appointments.
Psychiatrist No The Psychogeriatrician based at Tauranga Hospital's Mental Health Services for Older People holds monthly clinics on site with regular weekly visits from the nurse practitioners.
Updated: 21 Nov 2017
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes We have 1 DHB funded bed at this level of care that community patients may qualify for. We are also happy to accommodate private respite arrangements if we have a vacancy available.
Carer Support Yes We do accommodate Career Support on the understanding that there is a private payment portion of the Room Rate that must be considered.
Other Short Stay Programme Yes We can provide short term Day Stay on negotiation.
Private Paying No We can accommodate private paying options - particularly popular with convalescence post surgery or a serious fall. Often Physiotherapy and Hydrotherapy sessions can assist rehabilitation back to the individuals home.
Updated: 21 Nov 2017
Features
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Those with some form of additional medical needs can certainly be considered for admission.
Day Care Yes We can provide this service on negotiation.
Primary Health Funded Short Term Care Yes We have two dedicated hospital beds for short term care that are funded, we suggest you discuss directly with Support Net or your social worker to see if your loved one qualifies.
Palliative Care Contract Yes Radius Althorp has a specialty Palliative Care Service and four dedicated beds to this service that are funded. We can take additional residents on provision of funding being accepted.
Other End of Life/Palliative Care Yes General hospital palliation is provided to a high standard in each of the hospital wings. Compliments are always forthcoming as to the genuine care provided to both loved ones and to their families.
Whanau Room Yes We have a separate family room and quiet lounges throughout our spacious facility that can be utilised.
Rooms (Single) Yes All clients have single rooms with all hospital rooms having very generous sized ensuites and access to the outdoors.
Rooms (Shared) No There are no shared rooms. An arrangement can be made for those who require the sharing of accommodation on negotiation.
Ensuite Yes All rooms are generously ensuited.
May Bring Own Furniture Yes This is encouraged to personalise the environment and assist with feeling homely. We do require all electrical equipment to be checked and do not allow cooking of any sort in the rooms.
Alcohol Permitted Yes Clients are encouraged to continue lifetime pleasures where they do not interfere with recommended treatment regimes.
Pets In Residence Yes We have 2 facility cats that are well loved by residents and staff.
Negotiate To Bring Own Pet No Our policy is to allow personal pets to visit but not stay.
Phone Access In Own Room Yes Clients are encouraged to have their own phone. Clients may have their own phone number for direct dialing and this can be arranged through our Reception.
Wifi Yes We do have WiFi onsite and again, access to this can be arranged through our Reception.
Resident can adjust heating in own room Yes All rooms have individual heating and thermostat controls. Heating levels are set for individual comfort - some like it HOT!
Maori Kaupapa Yes All cultures and customs are respected at Radius Althorp.
Residents Committee Yes A quarterly meeting is held onsite where you hear about any changes, performance stats, from each Head off Department and often a guest speaker. This is also another chance to raise any important questions you have over a cuppa and nibbles!
Family Committee Yes A quarterly meeting is held onsite where you hear about any changes, performance stats, from each Head off Department and often a guest speaker. This is also another chance to raise any important questions you have over a cuppa and nibbles!
Newsletter Yes A seasonal newsletter is produced to keep you abreast of the goings on at Althorp. This can be emailed to the Next of Kin in preference to posting.
Policy for management of challenging behaviour Yes As Dementia specialist providers, our staff are highly trained at recognising and managing the various challenging behaviors that loved ones can sometimes exhibit. Our Clinical Nurse Manager welcomes a discussion with you to explore this.
Confused Residents Yes Many of our residents can experience confusion for various reasons. Our staff are patient and caring with the view to re-orientate loved ones if appropriate in a dignified and protective manner.
Lounges/seating areas Yes Our hospital lounges are large and airy. Currently undergoing renovation, 2018 will see them beautifully appointed with large doors opening onto well tended gardens and social space.
Outings Yes Our activities team provide weekly outings to a variety of destinations - based on the interests of the residents. These can range from events such as Operatunity to a simple beach outing to feel the sand between your toes!
Rural Setting Yes Radius Althorp hospital wings border council reserve land.
Smokers Room No We do not condone smoking onsite and no smoking is permitted in the garden or social areas.
Smoking Permitted Yes No smoking is permitted in the hospital building. Designated outdoor area is made available if required.
Semi-Secure No We have four safe/secure care units as part of our service provision.
Sprinklers Yes Radius Althorp meets the regulations of the NZ Fire Service.
Audit report available Yes Measured against the Health and Disability Standards, the audit report is available on the Ministry of Health Website.
Updated: 21 Nov 2017
Special Features
Special Features
Radius Althorp is in the heart of the lovely Pyes Pa area verging on a semi rural setting. With Spacious grounds, there is always an area available for a social get together.
Our staff genuinely care- this is evidenced through the ongoing regular compliments tendered. We like a sense of fun and often plan big events - this year saw the Mid Winter Ball that was a roaring success and well publicised!
Updated: 20 Nov 2017
Interests & Activities
Interests & Activities
Activity programme, Aromatherapy, Big print books, Breakfast in bed, Chapel, Concert, Canine friends, Cooking, Electric beds, Email, Entertainers, Entertainment, Exercises, Holistic, Interdenominational, Massage, Minibus, Newspaper reading, Outings, Pastoral care, RSA, Shopping, Vegetarian, Visitors, Anthroposophical, Art,, Bowls, Canine friends, Flower arranging, Gardening, Hydrotherapy
Updated: 21 Nov 2017
Additional Information
Additional Information
TopicDetails
Details re Meals The main meal is served at midday. Meal times are at 8am, 12noon and 5pm. Residents have access to a weekly menu and their dietary preferences are respected and accommodated.
Staffing Details We have over 140 staff caring for 117 clients. There are registered nurses on duty 24 hours a day 7 days a week, working at Radius Althorp. We have a fulltime very experienced Clinical Nurse Manager and our hospital meets all recommended staffing levels for residential care.
Fees Details/Fees Do Not Include Your loved one may qualify for a subsidy and we recommend you discuss this with Support Net or your Social Worker. Our room rate includes any extra tariff assigned to your selected room that may cover courtyard access, external door, ensuite etc. Haircuts, personal items, like clothing toiletries and treats are not covered by your care fees. Other services such as hydrotherapy, massage and podiatry are provided onsite on request.
Updated: 21 Nov 2017
Languages Spoken
Languages Spoken
LanguageStatusDetails
Afrikaans Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Cook Island Yes Generally English speaking but have staff who would be able to support communication.
Dutch Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
English Yes Radius Althorp is an English speaking facility.
Fijian Yes
Fijian Indian Yes
Filipino Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Hindi Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Interpreter Yes Access to translation services through the local DHB.
Korean Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Mandarin Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Maori - Te Reo Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Nepali Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Portugesse Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Tagalog Yes Some staff onsite are accessible for translation services, as well as access to translation services through the local DHB.
Updated: 20 Nov 2017
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Inter denominational Yes Through predominantly a Christian based ethos, Radius Althorp recognises the significance of spiritual health for all, regardless of religious beliefs.
Updated: 21 Nov 2017
Distances
Distances
LocationDistanceDetails
Public Transport 0.25 km Bay Hopper Bus departs hourly from Cheyne Road
Shops 1.00 km Pyes Pa Shopping Centre - newly opened that boasts a Pharmacy, Rehabilitation Centre, Medical Centre, Dentist and a variety of dining experiences. Greerton Shopping Centre is 2km down the road and provides a vast array of traditional shopping.
Mall 3.50 km Fraser Cove is the nearest mall type centre
Parks 1.00 km Tauranga Golf Club and Racecourse.
Library 2.00 km Greerton Library
Updated: 21 Nov 2017
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes Staff actively supported through all Modules
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
New Zealand Aged Care Association (NZACA) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) No Althorp Village belongs to RVA.
CareerForce New Zealand Aged Care Association (NZACA) Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 20 Nov 2017

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