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Norfolk Court Rest Home Ltd

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At a glance
Norfolk Court Rest Home Ltd
Dementia Care (Secure environment)
68 - 72 Normanby Street
Dargaville 0310
(09) 439 6214
(09) 439 4285
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Ms. Carla Doran - (09) 439 6214
Mr. Stuart and Mrs. Michelle House - (09) 439 6214
PA Administration Manager
Mrs Wendy Hutchins - (09) 439 6214
Other services
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Service/Facility Details
Contract with DHBYes
Additional Room CostsNo
Updated: 30 Apr 2015
Bed and Vacancy Details
Approximate number of beds at this level of care15
Long term vacancyYes
Short term vacancyYes
We have vacanies available for Dementia Level care within our separate secure unit. Large Rooms available with ensuites and majority with ranchsliders onto decks and courtyard.Enquiries welcome for permanent or temporary respite/carer support stays in a warm and homely environment.
Impending vacancyYes
Updated: 28 Mar 2017
The Norfolk Court Haven(Dementia Unit) has a lovely enviroment and the Residents are well cared for.
Updated: 30 Apr 2015
TypeHours Per WeekStatusDetails
Registered Nurse 168hrs per wk Yes 24 hours, 7 days per week. Dr on call 24 hours, 7 days per week. Registered Nurse Manager on call.
Enrolled Nurse 168hrs per wk No We are staffed above the DHB requirements.
Healthcare Assistants/Caregivers Yes
Physiotherapist Negotiable As instructed by Medical Practitioner
Occupational Therapist Negotiable As instructed by Medical Practitioner
Own Social Worker Negotiable Available on request
Diversional Therapist Yes 5 days per week, plus planned activities for some weekends.
Activities Co-ordinator Yes 5 days per week, plus planned activities for some weekends.
Hairdresser Yes Every Wednesday in our own Salon.
Podiatrist Negotiable Available on request
Dietitian Negotiable All meals and recipes are planned in conjunction and certified by a dietician.
Accredited Visitors Negotiable
Kaumatua Yes Kaumatua and Kuia are available to call on from most Maraes in our district.
Chaplain/Spiritual Advisor Yes Regular Visits from local Chaplains
Other Personnel Yes
Updated: 30 Apr 2015
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes Available on request and when required.
Gastronomy/Nasogastric Management Yes Available on request
Oxygen Management Yes All staff are trained in the use of Oxygen
Surgical Followup Yes In house Doctor visits. Residents are taken to specialist appointments by family or management.
Wound Care Yes Registered Nurses trained in wound care.
Diabetic Care Yes Available on request. Nurse attached to Dargaville Hospsital assists with our Diabetic care.
Continence Advisor Yes Available on request via Northland Base Hospital. Staff trained by advisor on continence/incontinence.
Infection Control Yes All staff undergo infection control training. Liase with Northland Base Hospital.
Stomal Therapist Yes Available on request
Psychiatric Care Yes Regular visits from Mental Health via Northland Base Hpspital
Stroke Rehabilitation Yes Available on request
Tracheotomy Care Yes Available on request
Primary Rural Health Care Yes Available at local medial centre/hospital
Specialised Dementia Care Yes Specilised Protective Living enviroment available
Gerontological Care Yes As part of dementia care.
Community Health Yes Available on request
Clinical Manager Yes Registered Nurse
Psychologist Yes Available on request as part of the dementia programme
Psychiatrist Yes Referrals made to Whangarei and visits made to us.
Updated: 30 Apr 2015
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Carer Support or other Short Stay Yes
Advance bookings taken Yes
Subsidised service Yes
Private paying service Yes
Updated: 30 Apr 2015
Under 65 yrs with Disability Yes Provided assessed under YPD criteria
Day Care Yes As agreed
Primary Health Funded Short Term Care Yes We welcome overnight stays
Other End of Life/Palliative Care Yes As required
Whanau Room Yes Residents bedroom in the Haven but a lounge is available for family use if appropriate in the Rest Home section.
Rooms (Single) Yes All large single room accommodation with ensuites
Ensuite Yes All but one room have an ensuite.
May Bring Own Furniture Yes We encourage Residents to personalise their rooms with favourite pictures and furniture.
Alcohol Permitted Yes Under allocation by Management.
Pets In Residence Yes Staff regularly bring in house pets to visit our Residents. We do have a Rest Home Car "Biddy"
Resident can adjust heating in own room No Adjusted by staff as requested.
Maori Kaupapa Yes As required
Newsletter Yes We are currently running a newsletter on a quarterly format.
Policy for management of challenging behaviour Yes As circumstances dictate.
Lounges/seating areas Yes Several areas inside and out
Outings Yes Extensive activities programme.
Smoking Permitted Yes In designated external areas for Residents safety and the rights of others considered.
Semi-Secure Yes
Sprinklers Yes Sprinklers and smoke detectors, all external doors/ranchsliders are monitored by a security system.
Audit report available Yes
Updated: 21 Oct 2015
Special Features
We have a lovely enviroment with indoor outdoor flow. Deck with outdoor furniture, garden area, imiatation lawn for mowing with the mower, a full sized recreational tractor, piano, clothes line.
Updated: 30 Apr 2015
Interests & Activities
Activity programme, Art, Big print books, Alzheimer's Society, Board games, Bowls, Canine friends, Cooking, Craft, Dancing, Entertainment, Exercises, Garden, Gardening, Happy Hour, Minibus, Outings, Pianist, Reading, Sing-a-longs, Singing, Videos
Updated: 30 Apr 2015
Additional Information
Details re Meals All our meals are cooked on site and all recipes are planned in conjuction with a dietician to ensure that our Residents get the maximum out of their meals.
Staffing Details We have 38 + staff working within our facility and all participate regularly in ongoing training such as Aged Care Education Core Programme (ACE), Supplement & Dementia , regular inservices held on-site. seminars on Alzheimers, Incontinence, Parkinsons, Infection Control, The Heart Foundation and many more.
Fees Details/Fees Do Not Include These terms will be discussed with management on entry.
Updated: 30 Apr 2015
Languages Spoken
English Yes
Fijian Yes
Maori - Te Reo Yes
Updated: 30 Apr 2015
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Methodist Yes
Presbyterian Yes
Seventh Day Adventist Yes
The Church of Jesus Christ Latter-Day Saints Yes
Updated: 30 Apr 2015
Public Transport 0.10 km Local private taxi/bus service on request. Shoppers bus to Whangarei week days
Shops 0.10 km Norfolk Court is situated close to the shopping centre and within easy walking distance. Mobile Residents are able to shop independently or be accompanied by staff or family.
Mall 0.10 km
Parks 0.50 km There are several parks in the local area
Library 0.10 km A short distance from Norfolk Court
Updated: 30 Apr 2015