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Fitzgerald Complex - Trinity and Hiron Dementia Wings

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Fitzgerald Complex
Dementia Care (Secure)
437 Armagh Street
North East
(03) 9822 165 ext 3
(03) 9822 164
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Chris Webster - 373 8350, 021 1034581
Anglican Living - 943 0891
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Fitzgerald Complex Fitzgerald Complex Fitzgerald Complex
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The staff are wonderful

It's a nice place. No one wants their parents to end up in care and with a diagnosis of Dementia and when our mum had to move in to care very quickly after a series of bad falls we were understandably sceptical and apprehensive. The staff made an effort to get to know not just our mum but her family and friends, always make us welcome and also make themselves available to chat to if and when we needed some support in coming to terms with things. Residents have activities every day and the staff make an effort to be inclusive of needs and abilities and to promote and support independance as much as possible. It's never going to be like being at home, but the staff acknowlege this and try to make it as homely as they can.

For those residents who live with dementia our Hiron-Trinity secure rest home wing has 19 dedicated single rooms. Our small, friendly team of nursing and care staff provide a relaxed, bright environment allowing each person the opportunity to make their own choices and decisions. We enjoy daily tailored activities to encourage and nurture your loved ones within a safe and secure setting.

Anglican Living's mission:
- relating to all people with Christian compassion, dignity, trust and respect.
- working in partnership to encourage independence and well-being.
- respecting people's cultural, spiritual and ethnic backgrounds.
- ensuring best practice and continuous improvement.
- acknowledging all people as unique individuals.
- providing a safe and secure environment.
Service/Facility Details
Service/Facility Details
Contract with DHBYes
Updated: 21 Jul 2016
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 19
Vacancy No
For more information or to view the facilities please phone:
Evelyn McKenzie RN, Unit Manager 03 373-8355 or Facility Manager, Chris Webster 03 373-8350
Impending vacancy No
Additional Room CostsNo
Updated: 25 May 2018
"That's very kind Evelyn and well said because we know there were distinctly good times when Mum was involved in activities, trips and special occasions. More especially remembered by us as a family is your great love and care given so unconditionally to Mother. We are so grateful for this over the last 4 years"

To Evelyn & All Staff of Hiron Wing
"Thank you all so much for the dedicated care you gave Dot over the last 4 years. Your patience and thoughtfulness surpassed our hope and Dot was very fortunate to be in your care. Words can't express our gratitude."

Updated: 21 Jul 2016
TypeHours Per WeekStatusDetails
Nurse Practitioner No We have a close relationship with the Gerontology Nurse specialists at the DHB
Registered Nurse Yes Evelyn McKenzie
Healthcare Assistants/Caregivers Yes
Physiotherapist Yes
Diversional Therapist Yes
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Yes Our meals and catering service are provided onsite by Medirest at Compass Group NZ Limited. We offer a choice of two mains everyday for lunch and dinner.
Chaplain/Spiritual Advisor Yes The Revd Jill Keir, Libby Falconer Lay Chaplaincy Assistant
Other Personnel Yes Chris Webster - Fitzgerald Retirement Village Manager, 03 373 8350
Updated: 21 Jul 2016
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
Wound Care Yes
Continence Advisor Yes Available
Specialised Dementia Care Yes
Gerontological Care Yes
Clinical Manager Yes
Updated: 21 Jul 2016
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite No Currently no
Carer Support Yes
Subsidised Yes
Private Paying Yes
Updated: 12 Oct 2017
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes
May Bring Own Furniture Yes We encourage residents to bring any treasured pieces of furniture or personal items for familiarity.
Alcohol Permitted Yes We have an alcohol policy in our admission agreement
Pets In Residence Yes Socks is our friendly feline who patters through the unit to check everyone's OK.
Negotiate To Bring Own Pet Yes Please talk to us and we'll see what we can accommodate.
Phone Access In Own Room Yes If installed
Wifi No Coming soon!
Residents Committee Yes
Newsletter Yes We have three bi-monthly newsletters to all residents from Chris our Facility Manager, Jill our Chaplain and The Activities Team. Also every month our Director, Alison issues an update on what's been going on.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes With our own wheelchair/easy access van we make regular trips out on a Friday afternoon.
Smoking Permitted Yes Outside under supervision.
Sprinklers Yes
Audit report available Yes Audit report is available on -line
Updated: 21 Jul 2016
Special Features
Special Features
We provide a homely environment with several lounges and dining areas. Our residents enjoy small group dining to encourage a social environment.
All residents will have a full medical assessment on admission.
Updated: 21 Jul 2016
Interests & Activities
Interests & Activities
Our Activities team provide excellent recreational activities which are meaningful to our residents.

See our Activities Programme Calendar attached below.
Updated: 21 Jul 2016
Additional Information
Additional Information
Details re Meals 2 choices of main at lunch and dinner, special diets provided for by our on-site catering team.
Staffing Details Registered nurse 24 hours a day- 7 days a week
Associated Complexes BISHOPSPARK - Apartments, cottages, Studio Units and Rest Home
Fees Details/Fees Do Not Include Dental and specialist medical services/appointments Surcharge on GP visits over $50 Dry cleaning and hairdresser.
Updated: 21 Jul 2016
Languages Spoken
Languages Spoken
Dutch Yes
English Yes
Filipino Yes
Other Information Yes We have access to interpreter services
Updated: 21 Jul 2016
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Inter denominational Yes
(Other comments) Yes We relate to ALL people with Christian compassion, dignity, trust and respect.
Updated: 21 Jul 2016
Public Transport 0.10 km Metro Route 60 - Hillmorton/Southshore
Shops 0.20 km Linwood Village, Stanmore Road shops, including Kiwi Post and New World supermarket.
Mall 2.00 km The Palms
Parks 0.30 km 5 minute walk to Beverley Park
Library   Linwood Library, 1st floor Eastgate Mall
Updated: 21 Jul 2016
Credentials & Membership
Credentials & Membership
Credentials & MembershipStatusDetails
New Zealand Aged Care Association (NZACA) Yes
New Zealand Council of Christian Social Services (NZCCSS) Yes
Registered Retirement Village? Yes
Rest Home MOH Audit Report Available. Yes
Retirement Village Accreditation (Expiry date) Yes
Retirement Villages Association of New Zealand [Inc] (RVA) Yes
New Zealand Aged Care Association (NZACA) Registered Retirement Village? Rest Home MOH Audit Report Available. Retirement Villages Association of New Zealand [Inc] (RVA)
Updated: 21 Jul 2016