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Bupa Gladys Mary Care Home - Dementia Care

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At a glance
Vacancy
No
Name
Bupa Gladys Mary Care Home
Category
Dementia Care (Secure environment)
Address
7 Glamorgan Ave
Tamatea
Napier
Napier 4112
DHB
Hawke's Bay
Phone
(06) 844 4969
Fax
(06) 844 7094
Email
View Email Address
Web
Visit Website
Facebook
Find us on Facebook
Personnel
Manager
Jane Fielding - (06) 844 4969
Owner
Bupa Care Services - 0800 60 80 99
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Description
Gladys Mary Care Home is now fully refurbished and is proud to offer our community rest home and dementia care, as well as respite care. Our rest home is sunny and bright. It’s set on a quiet, residential street close to parks and town.

Understanding what you and your family needs is paramount, because that’s the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together.

We often receive compliments from our residents and their families about the kindness of our staff, and the “little extras” that they so willingly do. The residents often say that they love the friendly environment and they feel very much at home.

We make sure we get to know each of our residents well, so that we can give care in the way they like. Through something we call the Map of Life, we understand each person’s preferences, likes and dislikes, as well as the things that have been important throughout each person’s life.

We know it is very important to offer choices and to really listen to what our residents and their families want. It helps us make each day the best it can be.

We would be delighted to have the opportunity to talk with you about our care. Please phone Jane Fielding, our Care Home Manager, on 06 844 4969 or feel free to drop in at any time.
Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 23 May 2013
Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care15
Long term vacancyNo
Short term vacancyNo
Please call Jane Fielding to discuss any dementia care queries 06 844 969 or 027 707 9733
Impending vacancyNo
Updated: 24 Apr 2017
Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes We have 24 hour Registered Nurse coverage. Our team of nurses have experience in aged care.
Healthcare Assistants/Caregivers Yes Our Caregivers are highly experienced and work towards achieving NZQA qualifications in residential aged care. They are skilled to provide the best care for our residents.
Physiotherapist Yes A local physiotherapist calls in on a regular basis.
Occupational Therapist Yes As required.
Own Social Worker No As required.
Diversional Therapist Yes As required.
Activities Co-ordinator Yes Our Activities Assistant is on site 32 hours per week. Our programme incorporates one-to-one activities, group sessions and day trips.
Hairdresser Yes Our hairdresser visits every Monday, providing a great service at a reasonable price.
Podiatrist Yes Our Podiatrist visits regularly.
Dietitian Yes All menus are Dietitian approved. Our Dietitian is available for general advice and to oversee special needs.
Accredited Visitors Yes This can be arranged on an individual basis.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes Rest Home Chaplain/Resident Advocate.
Other Personnel Yes A wide range of entertainers - Allied Health Professionals as needed - A GP who visits regularly and is also available on-call.
Updated: 18 Jul 2014
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care Contract Yes Individual palliative care funding may be available.
End of Life/Palliative Care’ Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care
Gastronomy/Nasogastric Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Oxygen Management Yes We have registered nurses on duty 24 hours a day who can provide this level of care.
Surgical Followup Yes We are able to care for people following surgery and provide a range of convalescent care options.
Wound Care Yes We work together with GP's and specialist wound management nurses as required.
Diabetic Care Yes We are able to care for all levels of diabetes and our menu has a range of options for those who need a special diet.
Continence Advisor Yes We manage residents needs and provide a range of continence products with visits by community nurse specialist on request.
Infection Control Yes We meet all infection control standards.
Stomal Therapist Yes We manage residents needs and provide a range of products with visits by community nurse specialist on request.
Psychiatric Care Yes We will provide referrals to other services as required.
Stroke Rehabilitation Yes We provide support for residents who have had a stroke. This may include physiotherapy and special diet options.
Tracheotomy Care Yes Your special needs can be discussed prior to admission.
Dialysis Yes We are able to provide continuous ambulatory peritoneal dialysis. We also provide support for those requiring haemodialysis.
Spinal Injuries Yes Your special needs can be discussed prior to admission.
Specialised Dementia Care Yes Bupa's Care Home Merrivale in Whangarei, provides this level of care.
Gerontological Care Yes Bupa prides itself on providing person-centred care. Your day is planned the way you want it.
Urology Yes We are able to manage all continence needs.
Community Health Yes We link with community health professionals as required.
Clinical Manager Yes Our manager is a registered nurse.
Other Nursing Specialities Yes Available as required.
Anthroposophical Care Yes We have a strong focus on person-centred care.
Psychologist Yes We make referrals for visits by community specialists as required.
Psychiatrist Yes We make referrals for visits by community specialists as required.
Other Post Graduate Specialities Yes We make referrals for visits as required.
Updated: 18 Jul 2014
Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Carer Support or other Short Stay Yes We welcome residents who wish to stay for a short time, either to give relatives and care givers a break, or because they need a little bit of extra care to recuperate and return home.
Advance bookings taken Yes According to bed availability.
Subsidised service Yes Subsidy may be available.
Private paying service Yes We welcome people who are self funded or have insurance cover.
Updated: 18 Jul 2014
Features
FeatureStatusDetails
Under 65 yrs with Disability Yes We can discuss your special needs prior to admission.
Day Care Yes It is possible for people to join us during the day and return home at night.
Primary Health Funded Short Term Care Yes You may qualify for Primary Options For Acute Care Funding. Ask your GP for details.
Palliative Care Contract Yes Individual funding may be available. Ask your GP or the hospital for more details.
Other End of Life/Palliative Care Yes It is our privilege to care for people nearing the end of their life. We work closely with GP's and Hospice to provide this care
Whanau Room Yes We have areas available where residents and their families can spend quiet time together.
Rooms (Single) Yes
Rooms (Shared) Yes One double room. Please discuss availability.
Rooms (Suit Couple) Yes One double room. Please discuss availability.
Ensuite Yes Some rooms are ensuited. Please discuss availability.
May Bring Own Furniture Yes Residents are welcome to personalise their rooms. We understand the importance of making it feel like home.
Alcohol Permitted Yes
Pets In Residence Yes We have a friendly cat called Justin. We have a bird aviary and a fish pond.
Negotiate To Bring Own Pet Yes We are happy to discuss options for your pets.
Phone Access In Own Room Yes You are welcome to have a phone and internet installed at your own cost.
Resident can adjust heating in own room Yes We have under-floor heating that is adjusted in each section of the building.
Maori Kaupapa Yes We respect all cultures.
Residents Committee Yes We have a care home residents group with regular meetings. Bupa also has a National Residents and Relatives Association.
Family Committee No We welcome family input and hold family forums on a regular basis.
Newsletter Yes The care homes newsletter is published on a regular basis.
Policy for management of challenging behaviour Yes Our staff are trained to recognise and manage a range of behaviours that residents may have.
Confused Residents Yes Our staff are trained to recognise and manage a range of behaviours that residents may have. This may include residents who become confused.
Lounges/seating areas Yes Large lounge, dining area and several smaller areas both inside and out.
Outings Yes As part of the activities program regular trips are provided to the local community. These can include shopping, sight seeing and picnics.
Smoking Permitted Yes Only in the smoking area.
Sprinklers Yes Gladys Mary meets all NZ Fire Service regulations.
Audit report available Yes Audit report for the Health and Disability Standards is available on our website.
Updated: 13 Aug 2014
Special Features
Our home is located in a quiet residential area. We have gone through a large redevelopment. The house has been completly redecorated. The residents rooms have been modernised. We have lovely sunny and shaded outside living areas which include a residents' vegetable garden. Our spacious, warm lounge comes complete with a Sky TV and a piano for singalongs and this is located next to our large activities room.

Bupa Care Services is one of New Zealand's leading aged care providers. We offer a continuum of care, with personal medical alarms, retirement villages, rest homes, hospitals and dementia care. Care of people with dementia is our speciality. We take pride in adopting the best international approaches, and adapting them to our New Zealand ways.

We are also able to offer respite and carer relief for older people.

Bupa Care Services is a New Zealand company, part of the Bupa group, based in the UK. We are a private company, with no shareholders. As such, our primary concern is for our residents, with surpluses reinvested to enable Bupa to continually enhance our care.
Updated: 18 Jul 2014
Interests & Activities
A range of activities happen each day on an individual and group level which changes on a regular basis. We cater for people's special interests and hobbies. It is important to us that you live your day your way.
Updated: 18 Jul 2014
Additional Information
TopicDetails
Details re Meals Our menus are dietitian approved and cater to individual preferences and requirements.
Staffing Details Kauri Coast meets all recommended staffing levels for residential care.
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider. Bupa Care Services also has retirement villages, medical alarms and rehab services available.
Fees Details/Fees Do Not Include A government subsidy may be available for part or all of your care.
Updated: 18 Jul 2014
Languages Spoken
LanguageStatusDetails
Chinese Yes
English Yes
Interpreter Yes Available by referral.
Malay Yes
Maori - Te Reo Yes
Updated: 18 Jul 2014
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christian Yes
Inter denominational Yes Monthly service held onsite.
Jehovah Witness Yes
Presbyterian Yes
Roman Catholic Yes Weekly communion.
Updated: 18 Jul 2014
Distances
LocationDistanceDetails
Public Transport 0.00 km Taxi available at door, bus stop on adjacent street.
Shops 0.50 km Tamatea Shopping Centre. We also have a ' shopping trolley' that comes around weekly.
Mall 0.50 km Tamatea Shopping Centre
Parks 0.50 km Anderson Park
Library 5.00 km Taradale branch - we also collect books from the library and have them on site for residents reading pleasure.
Updated: 18 Jul 2014
Credentials & Membership
Credentials & MembershipStatusDetails
CareerForce Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. Yes The audit is available on the Bupa website www.bupa.co.nz
CareerForce Rest Home MOH Audit Report Available.
Updated: 13 Aug 2014

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