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Resthaven Rest Home Care

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Resthaven Rest Home Care
Dementia Care (Secure)
208 Main Street
Postal Address
PO Box 314
Invercargill 9840
Southern (Southland)
03 208 9440
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Donna McEntyre - 03 208 9440
Presbyterian Support Southland - 03 211 8200
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Welcome to our Dementia Unit - Oban. We have a spacious, light and welcoming unit servicing 10,( D3) beds. Inquiries are always welcome - please contact our Manager
Service/Facility Details
Service/Facility Details
Contract with DHBYes
ORA Applies No
Updated: 28 Jan 2015
Bed and Vacancy Details
Bed and Vacancy Details
Approximate number of beds at this level of care 10
Vacancy No
We welcome your enquiries for this level of care.
Impending vacancy No
Premium Room Charges Yes as at 19 Dec 2019
MOH Certification and Audit Report View MOH certification and audit report (opens in a new tab)
Updated: 3 Jul 2020

Thank you for all your kindness and care that was given to our Mum. You are special people and we really appreciate it - Submitted M…Family - June 2016
Updated: 6 Jul 2017
TypeHours Per WeekStatusDetails
Registered Nurse 20 Yes
Nurse Practitioner Yes Our Enliven Nurse Practitioner is available on request.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers 300 Yes We have an experienced team of Careworkers focused in giving the best care to our Residents.
Physiotherapist 4 Yes We have physiotherapist services available.
Occupational Therapist 15 Yes We have a therapy aide working with residents to maintain and promote mobility.
Diversional Therapist 30+ Yes We have a full time Diversional Therapist area working with residents to ensure they have personalised and effective programmes.
Activities Co-ordinator Yes All of our care staff have knowledge and training in supporting residents in this area. Every opportunity is taken to enhance meaningful activities.
Hairdresser 8 Yes Our hairdresser comes in each Thursday and is available for hair appointments, however, if the Resident has a preferred hairdresser, they are also welcome to come in and use our hairdressers salon.
Podiatrist 6 Yes Our Podiatrist comes in once a fortnight and will check on Residents.
Dietitian 4 Yes Our dietitian comes monthly and will check on Residents, and is available on request
Accredited Visitors Yes We have volunteers who regularly visit Oban.
Kaumatua Yes Our local Marae is very supportive
Chaplain/Spiritual Advisor 8 Yes We have a Pastoral Manager and a Pastoral Visitor who comes in twice a week to cater for residents spirtual needs.
Other Personnel 40 Yes We have regular visits to the sites from SDHB specialist services and our Enliven Quality Manager.
Updated: 9 Oct 2019
Specialities or Areas of Expertise
Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Palliative Care (Contracted) Yes The Hospice are involved as we require them, and we have Senior Registered Nurses who are specialised in this area.
End of Life/Palliative Care Yes The Hospice are involved as we require them, and we have Senior Registered Nurses who are specialised in this area.
IV Antibiotic Capability Yes
Wound Care Yes SDHB is available for consultation
Diabetic Care Yes Our Dietitian provides advise to our kitchen staff regarding Diabetic Diets.
Continence Advice Yes We use EBOS for our continence supplies. We also have alloted staff members to organise all continence issues. Our Clinical Manager is in charge of purchasing continence products.
Stroke Rehabilitation Yes Our Physio works with Stroke Victims
Infection Control Yes We have an Infection prevention representative on our Quality Team. We are very motivated to promote excellence in this area.
Surgical Followup Yes
Clinical Management Yes We have a dedicated Clinical Manager available 40 hours per week - Monday to Friday.
Other Specialties Yes Enliven Nurse Practitioner visits when required.
Updated: 9 Oct 2019
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short Stay
Respite, Carer Support or other Short StayStatusDetails
Respite Yes When beds available
Updated: 4 Feb 2013
May Bring Own Furniture Yes We do supply the furniture for each room, however if the Resident has some favourite peices, we are more than happy for them to be bought in
Single Rooms Yes All our rooms are large singles.
Shared Rooms Yes
Rooms suitable for a couple Yes We have a double room and also two rooms with an adjoining door for couples.
Ensuite Yes There are two rooms with their own ensuite which have a premium charge. All other bedrooms have an ensuite which they share with another resident.
Alcohol Permitted Yes We have happy hour once a month, where the Residents are served alcohol while they enjoy entertainment
Pets In Residence No While none of the Residents have pets, there is a resident cat, Sally, who lived in the Oban unit. Often visitors will bring in their pets and take them around for the Residents to see and pat
Negotiate To Bring Own Pet No As Above
Phone Access In Own Room Yes Alot of the Residents have their own phones, which they have installed and pay for. This is generally set up by a family member
Resident can adjust heating in own room Yes All rooms have radiators which adjust up and down. If the Resident is unable to adjust it, the staff are happy to help
Lounges/seating areas Yes We have a lovely lounge just in the entrance door to Oban. Also the main lounge where the Residents and guests spend alot of their time
Female residents only No All our areas are mixed Residents, however only the same sex Residents share an ensuite
Male residents only No As Above
Provide End of Life/Palliative Care Yes Our registered nurse team has extensive experience in this area.
Outings Yes There are outings planned for every week and the Residents are always keen to get out and about
Whanau Room Yes We have a meeting room, with Tea and Coffee making facilities, which is availabe for families to use when required. There is also Hokonui House which is available for gatherings.
Maori Kaupapa Yes We are lucky with the support we receive from the local Marae
Residents Committee Yes There is a Residents meeting once a month, which can be attended by the family members as well.
Family Committee Yes Quite often families will request a meeting with our Manager with any concerns over their family member. Our Manager is always available to meet with families.
Newsletter Yes A newsletter goes out 3 times a year to the Resident and their next of kin
Policy for management of challenging behaviour Yes We do have a policy regarding management of challenging behaviour and this can be discussed with our Manager.
Confused Residents Yes Any Resident issues are quickly sorted with a meeting with the Managers and Team Leaders
Rural Setting Yes Although Resthaven is situated on the main street in Gore, it has lovely views out onto the farm hills. There is plenty to see with the changing colours of the trees and hills
Smoking Permitted Yes Smokers are able to smoke outside.
Semi-Secure Yes The main doors are closed at 5.00pm with a bell for families to ring to get in. There are only three outside doors, two onto the car park and one facing Hokonui House. The other outside doors are all enclosed in the centre of the building
Updated: 9 Oct 2019
Special Features
Special Features
Our Unit is very family orientated and we find the families enjoy each others company. Visitors always comment on the lovely atmosphere down there.

Our staff are all educated in Dementia Care and are compassionate dedicated people.
Updated: 28 Jan 2015
Interests & Activities
Interests & Activities
Activity programme, Alzheimer's Society, Art, BBQ, Bowls, Canine friends, Care and Craft, Concerts, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Garden, Happy Hour, Jigsaw, Library, Movies, Music, Newspaper reading, Outings, Pastoral care, Pianist, Picnic facilities, Reading, Quizzes, Sing-a-longs, RSA, Singing, Sky TV, Videos
Updated: 4 Feb 2013
Additional Information
Additional Information
Details about Meals Breakfast is served in the Residents rooms Morning Tea is served in the lounge Lunch is served in the lounge Afternoon Tea is served in the lounge Tea and supper are also served in the lounge
Staffing Qualifications and Details There are dedicated staff down in Oban. At least two on each shift
Associated Complexes Presbyterian Support Southland has three other homes in Invercargill. Peacehaven, Vickery Court, and Walmsley House
Updated: 28 Jan 2015
Languages Spoken
Languages Spoken
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Hindi Yes
Maori - Te Reo Yes
Sri Lankan Yes
Updated: 4 Feb 2013
Religious/Spiritual Affiliations
Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes
Christian Yes
Denominations/Faiths represented Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 4 Feb 2013
Public Transport   Unfortunately, Gore does not have public transport, however, Resthaven has a van which is available to take Residents up shopping once a week. Taxi's are also available
Shops 2.00 km Nearest Dairy is 100 metres along the Street. Caltex Service Station across the Street.
Mall 2.00 km Gore does not have a Mall, but our shops all all relatively close, so easy enough to get around them all walking
Parks 1.00 km We have lovely parks, with children's swings etc, a deer park and a small drive out of town to Dolamore Park where many families go - it's a nice drive
Library 3.00 km We have a great library in the north part of town but Resthaven also has its own small library and the lady from the library visits often to update books
Updated: 11 Feb 2015

The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.