Specialist Hospital/Dementia Care

NorthHaven Hospital, Whangaparaoa - Shakespeare Wing

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Northhaven Hospital is a long-established and valued part of the Hibiscus Coast community. We are proud of our reputation for providing a homely, nurturing environment with a very high standard of care.

Our hospital has always been a popular choice, and has often had a waiting list. As a result, we have now added a new hospital wing, with 24 deluxe hospital rooms - all with ensuites. The new wing named 'Weiti Wing' was officially opened on 21st June, so we are now ready to welcome new residents to our wonderful new hospital accomodation.The living / dining areas are spacious, light and warm and we also have some wonderful framed photographs of the local area on our walls - for residents and families enjoyment. At Northhaven we have an open door policy so please feel free to call in and tour Weiti wing with one of our staff members.

At Northhaven, we help people live the best lives they can, every day. The quality of our medical and nursing care is very important (and you can rest assured that it is excellent), but even more important is the enjoyment of each day – making sure everyone feels at home.

Our passion is to make each day as enjoyable as it can be – for each of our residents, and for our wonderful staff. We can influence this through the way we bring care to people, the choices we can give and the activities we provide. Northhaven is warm and comfortable, with sunny lounges and decks, and safe outdoor areas. Our large attractive gardens are a feature.

We know that it’s often the small things that can matter most, and we go out of our way to make sure they happen.

Northhaven is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address142 Whangaparaoa Road   View Map
DistrictNorth
City/TownWhangaparaoa/ Red Beach/ Orewa
Postal Address0932
District Health Board AreaWaitemata
Phone(09) 426 3131
Fax(09) 426 3134
Mobile
ManagerFay Goode (Phone: (09) 426 3131)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 30 Mar 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 23 Feb 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care20
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 25 May 2012

Personnel
TypeHours Per WeekStatusDetails
Nurse Practitioner Yes
Registered Nurse Yes
Enrolled Nurse Yes
Physiotherapist Yes
Occupational Therapist Yes Occupational Therapist Assistants
Activities Co-ordinator Yes
Hairdresser Yes
Podiatrist Yes
Dietitian Negotiable All menus are audited. Dietitians available as required.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes
Other Personnel Yes
Updated: 12 Jul 2010

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes
IV Antibiotic Capability Yes
Oxygen Management Yes
Wound Care Yes
Diabetic Care Yes
Continence Advisor Yes
Infection Control Yes
Specialist Palliative Care Yes
Palliative Care Yes
Psychiatric Care Yes Psychiatrists consult as required.
Stroke Rehabilitation Yes
Dialysis Yes
Specialised Dementia Care Yes
Gerontological Care Yes Gerontologist consults as required.
Clinical Manager Yes
Psychiatrist Yes Consults as required.
Updated: 12 Jul 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Whanau Room Yes
Rooms (Single) Yes
Ensuite Yes
May Bring Own Furniture Yes
Pets In Residence Yes
Negotiate To Bring Own Pet Yes
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes
Residents Committee Yes
Family Committee Yes
Newsletter Yes 2 Monthly newsletter highlights special occasions, news and upcoming events happening at our home.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes
Semi-Secure Yes
Sprinklers Yes
Updated: 12 Jul 2010

Special Features
Our Shakespeare Unit offers secure psychogeriatric care by our long established and experienced nursing team. Our staff have completed specialist dementia training and attend regular inservice education. We work closely with the Mental Health Services for Older People at the WDHB, ensuring our service is professional and meets the needs of our residents, their families and our community.

With family friendly surrounds, modern lounge & dining facilities and an attractive secure outdoor garden with ample seating and a safe and secure walking area, we provide an appealing and comforting environment for our residents.

Our residents have individual care plans ensuring their care is person centred. Resident activity and physiotherapy programmes run daily Monday to Friday. Our on site cook prepares great food including breakfast, morning and afternoon teas, lunch - our main meal, dinner and supper guided by our six week menu which is audited and approved by a registered dietitian. We have both a summer and winter menu to ensure we offer a great range of meals with seasonal variation.

Updated: 13 Jul 2010


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Interests & Activities

Our dedicated activities team provide a varied programme of activities for our residents to enjoy, these include: Big print books, bingo, board games, bowls, classical music, CMA, flower arranging, gardening, happy hour, housie, aromatherapy, massage, movies, newspaper reading, various outings, parties, quizzies, reading, shopping, singalongs and men's club. We welcome any new activity ideas from residents, friends and family.

Updated: 14 Jul 2010

Additional Information
TopicDetails
Details re Meals Audited Menu: our menu is reviewed at least every 2 years, and is audited by a registered dietitian. We offer a 6 week cycle and run a Summer and Winter menu to offer variety and celebrate special occasions.
Associated Complexes Mental Health Services for Older Peoples Health, WDHB. Work closely with Alzheimers Assocations.
Updated: 14 Jul 2010

Languages Spoken
LanguageStatusDetails
Chinese Yes
Dutch Yes
English Yes
Fijian Indian Yes
Filipino Yes
Maori - Te Reo Yes
Samoan Yes
Updated: 12 Jul 2010

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Updated: 12 Jul 2010

Distances
LocationDistanceDetails
Public Transport 0.50 km Bus stop will take them into Orewa, Whangaparaoa Plaza or the City.
Shops 1.00 km 4 Square, bakery, hairdresser, florist, medical centre, service station
Mall 5.00 km Whangaparaoa Plaza
Parks 1.00 km with childrens playground
Library 3.00 km Orewa Public Library
Updated: 9 Jul 2009

Credentials
CredentialStatusDetails
Audit Report Available. Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Health and Disability Auditing New Zealand Limited (Auditing Agency) Yes
Updated: 18 Oct 2011


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