Hospital Care

Hilda Ross Retirement Village

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Hilda Ross Retirement Village offers residents and families alike peace of mind in your retirement years. We have a modern, state of the art village with the very best of facilities.
Updated: 4 Jul 2011

Our facility also offers these services:

Contact Details
Detail
NameHilda Ross Retirement Village
Address30 Ruakura Road   View Map
City/TownHamilton 3216
District Health Board AreaWaikato
Phone(07) 855 9542
Fax(07) 855 9543
ManagerVicki Webb (Phone: (07) 855 9542)
OwnerRyman Healthcare (Phone: (03) 366 4069)
Email View Email Address
Website http://www.hildaross.co.nz
Updated: 9 Aug 2013

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 25 Mar 2013

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care50
Long term vacancyYes
Short term vacancyNo
Impending vacancyNo
Updated: 28 Jul 2014

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 24 hours, 7 days a week
Physiotherapist Yes
Activities Co-ordinator Yes We have a team of six activities co-ordinators within our facility to stimulate and arrange activities for our residents.
Hairdresser Yes Linda Isaac works Tuesday to Saturday.
Podiatrist Yes Waikato Podiatry visits our facility every six weeks.
Accredited Visitors Yes
Chaplain/Spiritual Advisor Yes Weekly services are held in our chapel/community centre/lounge with a combined service once a month.
Other Personnel Yes
Updated: 21 Jun 2011

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes As above
Gastronomy/Nasogastric Management Yes Should a resident require this level of treatment our staff are trained in this type of intervention.
Oxygen Management Yes We have oxygen concnetrators available on site for the private use of hospital residents if this is their prescribed therapy.
Wound Care Yes Staff all skilled in current best practice in wound care and we are always keen to elicit expert advice or review as required.
Diabetic Care Yes Our staff are well trained in diabetic care and we are able to cater for diabetic diets.
Continence Advisor Yes Our staff are well trained in continence management and we also have the ability to access specialist review as required.
Infection Control Yes We have an Infection Prevention Nurse who overviews all our infection prevention processes and all staff are trained in infection prevention techniques.
Stomal Therapist Yes We are happy to access this service via the DHB as required.
Stroke Rehabilitation Yes We have a visiting physiotherapist who will assess each resident and develop an individualised physical programme as appropriate.
Specialised Dementia Care Yes We offer a beautiful purpose built secure unit with homelike facilities and access to secure rooftop gardens.
Gerontological Care Yes By negotiation
Clinical Manager Yes We have a highly experienced Clinical Manager who leads a team of skilled and committed registered nurses and care givers.
Other Nursing Specialities Yes Our company has access to highly specialised nursing clinicans as required.
Other Post Graduate Specialities Yes By negotiation
Updated: 10 Aug 2011

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Please feel welcome to contact Wendy Taylor the Village Manager to discuss your specific requirements at anytime.
Day Care Yes We offer private day care to residents, simply contact Wendy for further information.
Primary Health Funded Short Term Care Yes As above
Palliative Care Contract Yes As above
Whanau Room Yes We have a whanau room available that offers family and visitors the opportunity to have time out, make a cup of tea or coffee or make private phone calls. Simply ask our staff and we will always do our best to assist our families at anytime.
Rooms (Single) Yes All our rooms are single with ensuite. The rooms are beautifully proportioned and furnished with an electric bed, bedside cabinet and low boy as well as a wardrobe. There is a call bell beside the bed and ensuite
Rooms (Suit Couple) Yes We have a number of large rooms that could be used to accommodate a couple. Simply check with Wendy to ascertain the availability of these rooms.
Ensuite Yes Yes every bedroom has its own ensuite with toilet, shower and handbasin.
May Bring Own Furniture Yes Every room is fully firnished, however should you wish to bring extra furniture for your bedroom please discuss this with Wendy.
Alcohol Permitted Yes We have Happy Hour every week.
Pets In Residence Yes Some of our residents do bring pets with them however please always discuss this with Wendy prior to making these arrangements as we do need to ensure your pet will be able to settle in our environment.
Negotiate To Bring Own Pet Yes As above
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes
Maori Kaupapa Yes Please discuss this with Wendy Taylor
Residents Committee No We hold meetings for residents every two months. All residents are invited to this meeting.
Family Committee No We hold relatives meetings twice a year. As well as this we always encourage family and friends to contact Wendy direct and immediately if there is any issue of concern as we are committed to ensuring that we meet your expectations.
Newsletter Yes A newsletter is prepared and available every 4 months.
Policy for management of challenging behaviour Yes Please discuss this with our Clinical Manager.
Confused Residents Yes As above
Lounges/seating areas Yes We have a large lounge available for our residents as well as a second lounge that is smaller and more intimate for residents looking for a quieter area to relax in.
Outings Yes We have vans and activity staff who will assist you to get out and about.
Rural Setting Yes The views from this facility are beautiful with delightful gardens that are full of colour and interest.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 10 Aug 2011

Special Features
Ryman have now introduced a new initiative of providing Resthome Level care in our Serviced Apartments. Please contact the village for information.
Updated: 10 Jun 2011

Interests & Activities

We offer a full and complete activites programme with dedicated activities coordinators. Please enquire for more information.

Updated: 10 Jun 2011

Additional Information
TopicDetails
Details re Meals Hilda Ross Retirement Village kitchen staff and chefs pride themeselves on the high quality, taste bud tingling meals that they create!
Staffing Details We have a team of dedicated and passionate staff from the gardener to the kitchen staff, maintainence to caregivers.
Associated Complexes A member of the Ryman Healthcare Group.
Fees Details/Fees Do Not Include Please enquire for more information.
Updated: 10 Jun 2011

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
English Yes
Filipino Yes
Hindi Yes
Updated: 10 Jun 2011

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
(Other comments) Yes We respect all denominations
Updated: 10 Jun 2011

Distances
LocationDistanceDetails
Public Transport 0.50 km The bus stop is just a short walk away.
Shops 1.00 km Our local superette is our closest shop.
Mall 3.00 km Westfield Shopping Mall is our closest mall and has a wide range of shops and cafes.
Parks   While we don't have any parks close by we have developed extensive parklike grounds which our residents enjoy strolling through.
Library 3.00 km We have an on site library in our community centre. The nearest public library is located close to the Westfield Shopping Mall
Updated: 10 Jun 2011

Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
Registered Retirement Village Yes
New Zealand Aged Care Association Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Community Support Services (Core Competencies) Yes
National Certificate in Community Support Services (Residential) Yes
Rest Home MOH Audit Report Available. RVA (Retirement Villages Association of New Zealand (Inc)) Registered Retirement Village New Zealand Aged Care Association ACE ("Aged Care Education" Training programme)
Updated: 10 Aug 2011


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