Rest Home Care

GLENWOOD HOME

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We aim to provide a community at Glenwood, which provides a homely and comfortable quality of life and fully recognises and supports the dignity of people growing older.

The Philosophy of the Glenwood Community is to establish and maintain suitable services of care and support, which includes meeting the Resident’s spiritual and welfare needs. This shall be done without distinction of race, creed, nationality, or opinion.

It is the individuals' choice and, where appropriate, the choice of their family and supporters, to select a Quality Rest Home which provides a high standard of care in a safe, supportive environment where privacy and independence (as much as possible) are safeguarded.

People who select Glenwood Community as their place of residence, have the right to high standards of care, support, and respect as people and this can only be met by the working together of the Board, Staff and the Resident’s family, as well as Medical Advisers, for a better understanding of the ageing process and the associated limitations.

Our facility also offers these services:

Contact Details
Detail
Address6 Glenwood Ave   View Map
SuburbGlenwood
DistrictSouth Canterbury
City/TownTimaru
Postal Addressas above
District Health Board AreaSouth Canterbury
Phone(03) 686 1090
Fax(03) 686 1090
Mobile027 272 5892
ManagerBernadine Reynolds / Facility Manager (Phone: 03 - 686 1090)
OwnerAnglican - Methodist Trust (Phone: 03 - 686 1090)
Email
Website http://www.eldernet.co.nz:
Updated: 4 Aug 2009

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 27 Jan 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care42
Updated: 23 Apr 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 55+ Yes RN on site 40 hours per week. QA RN on site 8+ hours per week. RN also onsite 3.5 hours Saturday and Sunday and on call the rest of the time as required.
Physiotherapist Yes
Occupational Therapist No Available as required
Own Social Worker No Available as required
Diversional Therapist No This vital area of residential care is ably serviced by our two Activities Co-ordinators, who are in -training to complete the DT certificate
Activities Co-ordinator 49 Yes We provide a wide range of activities, including outings, visits from talented entertainers, games, quizzes, and "special events" are our trademark. Individual requirements are catered for.
Hairdresser Yes Hairdressers visit twice-weekly and attend to our residents hair in our new, purpose-built salon.
Podiatrist Yes Nathan Dickson & Louise Aubrey, along with Paul Christie service the home on a regular basis. All podiatrists are available outside regular visits, by arrangement.
Dietitian Yes Our Dietitian consults with us on a regular basis to ensure meals are balanced, nutritious, and pleasing to the palate; and along with our other medical advisors, works with our catering staff to ensure individual needs are being met.
Kaumatua Negotiable We can meet specific needs on request
Chaplain/Spiritual Advisor Yes Glenwood's chaplain is available on a regular, and as needed basis. Our residents are encouraged to maintain links with their own church and personnel. Various churches offer services inhouse for those unable to go out to church.
Other Personnel Yes Friends of Glenwood is a voluntary group that provides special events organisation especially for our residents. These include games days, mid winter dinner, Christmas party to name a few.
Updated: 16 Aug 2010

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management No Non Applicable
IV Antibiotic Capability No Non Applicable
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes available as needed
Diabetic Care Yes as required
Continence Advisor Yes as required
Infection Control Yes as required
Stomal Therapist Yes as required
Specialist Palliative Care No Not Applicable
Stroke Rehabilitation No as required
Gerontological Care Yes
Clinical Manager Yes Our Charge Nurse has extensive aged care experience
Updated: 26 Mar 2009

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Short Term Care e.g. Carer Support, Respite Care Yes We have one bedroom available for carer support or private respite care, to assist those in the community who require rest home care on a temporary basis.
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Whanau Room Yes We have a number of rooms available for use, including a Community Room, and several lounge and sitting areas scattered throughout the Home, as well as a mid-sized lounge in the Kowhai wing.
Rooms (Single) Yes
Rooms (Suit Couple) Yes Interconnecting rooms which share an ensuite are suitable for couples.
Ensuite Yes 37 of our rooms have a shared or individual ensuite.
May Bring Own Furniture Yes
Alcohol Permitted Yes
Pets In Residence Yes We have a friendly cat and a budgie.
Phone Access In Own Room Yes All bedrooms have a phone extension, and residents are welcome to arrange an external phone line if wished.
Resident can adjust heating in own room Yes Our warm and sunny home suits most people, and residents are able to adjust the temperature in their bedroom to suit their requirements.
Maori Kaupapa Yes Mrs Vivian Judd is our cultural advisor and our important link with our local Iwi.
Residents Committee Yes
Newsletter Yes A quarterly newsletter is distributed amongst family and friends of Glenwood.
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes We have a number of lounges and 'nooks' around the Home, and our internal courtyard is a popular sitting area when weather permits. The sunny northwest library is a favourite spot as it looks towards the local hills and nearby mountains
Outings Yes Our Activities staff keep our residents busy and active. Many planned trips provide enjoyment for our residents
Rural Setting No Beautiful and colourful grounds which blend in with the surrounding community.
Smoking Permitted Yes One outdoor area is designated for those residents who do smoke, otherwise no smoking indoors is allowed.
Semi-Secure Yes
Sprinklers Yes
Audit report available Yes
Updated: 16 Aug 2010


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Special Features
Glenwood Home is a well-established Aged Care facilty in Timaru, which boasts a solid reputation for a high level of professional care from our trained and dedicated staff. We are very proud of our home, and strive to ensure that every resident 's individual needs are met in the most appropriate manner.

Our Home was significantly rebuilt in 2005, and we have a sunny, modern, warm purpose-built Rest Home that our residents enjoy. The special character and relaxed atmosphere is apparent to visitors immediately - visitors are welcome anytime and should feel just as 'at home' as our residents do.
Updated: 26 Mar 2009


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Interests & Activities

We have a great variety of interests and Activities in the Home. Our Activities Programme is both varied and full. Art, Bowls, Church services, Music and entertainment, Crafts and Housie, Newspaper reading, Exercises, Frequent trips, including shopping expeditions form some of our regular activity.

Letters, photos, e-letters to and from family and friends are ways to keep in touch with loved ones.Our Activities staff are able to facilitate this for each resident.

Reading, including Big Print Books for those with visual impairment are containerd in our well-stocked library. A sunny conservatory area provides a view, as well when all can sit and look out onto the surroundings,

A spacious Community Room contains a billiards table and dart board for the Men's nights.

Updated: 12 Apr 2010

Additional Information
TopicDetails
Details re Meals Our modern kitchen provides all our meals and baking on-site, catering for all our resident's individual needs. Our Head Cook and kitchen staff are dedicated to providing nutritious, tasty, and visually-appealing meals to support our residents in their daily life.
Staffing Details The Home and Village complex is managed by Bernadine Reynolds our Facility Manager along with Mary Barker our Care Manager. They are supported by our QA RN Denae Holwell Part Time and other RN staff on a casual basis,along with well-trained and professional Caregivers. We also employ committed and personable kitchen, laundry, and cleaning staff. The grounds and maintenance are attended to by John Greer, and our administration officer is Carol Bradley.
Associated Complexes Glenwood Cottages - There are 17 one-bedroom cottages on our site, which provide an independent living option for people in retirement.
Updated: 4 Aug 2009

Languages Spoken
LanguageStatusDetails
English Yes
Interpreter Yes Organised as required
Maori - Te Reo Yes Organised on request
Thai Yes Staff member is of Thai descent.
Updated: 26 Mar 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes Glenwood was established by the Anglican and Methodist churches of Timaru. However, we cater for all residents as individuals, and offer support towards any religious affiliations.
Christianity Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 26 Mar 2009

Distances
LocationDistanceDetails
Public Transport 0.25 km Bus, taxis service readily available. Staff and Friends of Glenwood will assist with transport as required and where it may not be possible for family to help.
Shops 0.50 km Dairy, BP, Takeaway shop, hairdresser.
Mall 1.00 km Highfield Village - Supermarket, Hairdresser, pharmacy, NZ Post, Shoes, Cafe, Clothing, Real Estate
Parks 1.00 km Westend park by Highfield Mall, Aorangi Stadium - recreation and sporting facility, including gym.
Library 2.50 km Comprehensive children's and adults library in centre of town by museum and other public facilities.Library has wonderful supply of Low vision texts, tapes and other resources suitable for people with visual, hearing impairments.
Updated: 26 Mar 2009

Credentials
CredentialStatusDetails
Registered Retirement Village Yes
New Zealand Aged Care Association Yes
RVA (Retirement Villages Association of New Zealand (Inc)) Yes
ACE ("Aged Care Education" Training programme) Yes All our caregivers are required to have either completed or undertake to complete ACE training within the first year of employment here.
National Certificate in Diversional Therapy Yes We have two Activity Co-ordinators in training to obtain the National Certificate as part of the ongoing comitment to providing quality to our resident's lives.
National Certificate in Support of the Older Person (not available after Dec 2010) Yes A number of our Caregivers have completed the National Certificate
New Zealand Council of Christian Social Services (NZCCSS) Yes
Telarc Quality Health (Auditing Agency) Yes Our auditing agency for the Retirement Village at Glenwood
Health and Disability Auditing New Zealand Limited (Auditing Agency) Yes We recently sucessufully passed our interim surveillance audit half-way through our 3 year certification
New Zealand Aged Care Association
Updated: 26 Mar 2009


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