Rest Home Care
Clare House - Williams Wing
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Clare House is a modern, purpose built facility which had been architecturally designed to meet the specific needs of our elderly residents.
We are situated in a peaceful, tranquil neighbourhood, yet close to a full range of services and shops. We are known for our warm, friendly, home like environment and family atmosphere, and are proud of the individual care we are able to provide. Come and talk to us and our residents. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 51 Durham Street View Map |
| Suburb | Waikiwi |
| City/Town | Invercargill 9810 |
| District Health Board Area | Southern (Southland) |
| Phone | (03) 215 6966 |
| Fax | (03) 215 6162 |
| Mobile | (027) 2922176 |
| Manager | Chris Perriam (Phone: 03 2156966) |
| Owner | The Greenvale Group |
| Updated: 7 Dec 2010 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 13 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 20 |
| Updated: 10 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hour nursing care supervised by registered nurses 7 days a week, either on duty or on-call. Both the General Manager and Care Manager are RNs. | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | Negotiable | Access through a local provider. | |
| Occupational Therapist | Negotiable | Accessed through the DHB. | |
| Diversional Therapist | No | Both currently undergoing training. | |
| Activities Co-ordinator | Yes | Two activities co-ordinators provide an extensive activities programme 7 days a week. We have a mini-van available for outings. We offered a varied range of activities and entertainment within the facility and wider community. | |
| Hairdresser | Yes | Hairdressing services are available at the complex each week. | |
| Podiatrist | Yes | Services are available on-site on a regular basis. Bookings can be made at Reception. | |
| Dietitian | Yes | Our dietician ensures that a balanced and nutritious menu is offered to meet residents' needs and a range of hot and cold beverages are available. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | We are mulit-denominational. | |
| Other Personnel | Yes | We have a team of support stuff. | |
| Updated: 15 Apr 2008 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | Trained staff are available to manage the care of wounds and a wide range of wound care products are available. |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | A continence management programme will be put in place for any resident requiring assistance. |
| Infection Control | Yes | |
| Stomal Therapist | Yes | |
| Specialist Palliative Care | Yes | |
| Palliative Care | Yes | |
| Tracheotomy Care | Yes | |
| Specialised Dementia Care | Yes | In our special Care Unit |
| Gerontological Care | Yes | |
| Urology | Yes | |
| Clinical Manager | Yes | |
| Updated: 15 Apr 2008 | ||
| Feature | Status | Details |
|---|---|---|
| Short Term Care e.g. Carer Support, Respite Care | Yes | We provide relief for your home carer - when they need a break. During your stay with us you will have access to all the services and activities that our home offers. A registered nurse will supervise all your health care needs. |
| Rooms (Single) | Yes | In Williams Wing all the rooms are single. |
| Ensuite | Yes | Our resthome rooms all have ensuites. |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | Residents are able to have alcohol if they wish, please discuss this with our staff. |
| Phone Access In Own Room | Yes | There is a portable phone available for residents use and at their own cost they can have a line installed in their own rooms. |
| Family Committee | No | Several times a year we have gatherings which family members are encouraged to support. this provides and opportunity for support, time with residents and staff and even fun! |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Sprinklers | Yes | |
| Updated: 15 Apr 2008 | ||
| PHILOSOPHY
We believe in a friendly, warm, homely environment that promotes individual freedom with security. An environment in which each person can identify his or her own space, where they can seek privacy and welcome friends and family in comfort. We have an intrinsic belief in people and their holistic nature. A wholeness that compromises social, spiritual, physical, cultural and psychological characteristics, and which requires a planned approach to caring. The plan accommodates the uniqueness of each individual and recognises fluctuations and changes in needs as they arise. We recognise that illness and wellness are part of each person’s life experience. Even though our residents may not be ill, they will have special needs from time to time. Our aim is to prevent illness and promote healing when illness does occur, while maintaining individual integrity, dignity and independence. We do this by fostering a collaborative approach to care in which a well developed carer- resident relationship is of primary importance. ENVIRONMENT We have two separate wings; The Williams Wing caters for residents who are unable to care for themselves in their own home. The Johnstone Wing has been specifically designed for the needs of the more confused elderly who require specialist care. Clare House has a modern central heating system and is provided with systems to ensure the maximum safety and security for both residents and staff. There is a fully automatic sprinkler and smoke detector system, this is connected to the Fire Brigade. We are situated in beautiful, spacious gardens, in a peaceful neighbourhood away form traffic noise, yet close to a variety of amenities including shops, banks, churches etc. We are well known for our warm, friendly, home-like environment and family atmosphere. We are not too big, so our residents are like family, and yet not too small, so we are able to provide a full range of services for our residents. We enjoy personal and individual relationships with staff, residents and families. |
| Updated: 15 Apr 2008 |
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Activity programme - we offer a varied range of activities and entertainment. Individual preferences and abilities are taken into consideration and involvement is always optional. Activities include: , Art, Board games, Canine friends, Cards, Concerts, Craft, Entertainers, Entertainment, Exercises, Flower arranging, Games, Happy Hour, Hydrotherapy, Indoor Games, Library, Minibus, Music, Newspaper reading, Parties, Petanque, Quizzes, Shopping |
| Updated: 15 Apr 2008 |
| Topic | Details | |
|---|---|---|
| Details re Meals | We have a five week rotating menu. This varies in summer and winter as we try to include seasonal foods. Breakfast is porridge, cereal with fruit, toast tea and coffee and juice. Morning and Afternoon tea is a cake or slice with a drink. Some favourites are scones, muffins, anzac biscuits, tan square and cream sponge. Our main meal is lunch. This is a meat dish with vegetables and dessert. We enjoy meals such as beef curry with veges and creamed rice for dessert or a full roast dinner with apple crumble and ice cream. We provide a lighter meal in the evenings, something like chicken and corn soup with scalloped potatoes and a sandwich, or some bacon and egg pie with pea and ham soup and a sandwich - we always finish our light meal with some fresh fruit and bread with spreads. For supper we have some plain biscuits and a sandwich with a cuppa or maybe a milo! | |
| Staffing Details | It is as requirement that all our staff undertake training both when they commence employment and on an on-going basis. They are trained in emergency evacuation and first aid. We have staff available 24 hours a day and they are all trained to provide the best possible care. | |
| Associated Complexes | Princes Court and Rose Lodge. | |
| Fees Details/Fees Do Not Include | Please contact us for full information on this. | |
| Updated: 15 Apr 2008 | ||
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| Filipino | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 15 Apr 2008 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christianity | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Updated: 15 Apr 2008 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.30 km | Bus Stop - taxis will come to the door. |
| Shops | 0.80 km | Supermarket, cafe, bank, hairdresser, takeaways etc. |
| Mall | 15.00 km | South City - Centre of Town is closer, 8 kms |
| Parks | 2.00 km | With Childrens Playground. |
| Library | 8.00 km | Centre Library, but we have outreach services coming to the home fortnightly. |
| Updated: 15 Apr 2008 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Diversional Therapy | No | We have two staff working towards this. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
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| Updated: 15 Apr 2008 | ||






