Monte Vista Residential Care

IT'S OUR BUSINESS TO CARE

Part of TerraNova's family of homes

Our facility also offers these services:

Contact Details
Detail
Address	11-23 Shepherd Road View Map
City/Town	Taupo
Postal Address	11 - 23 Shepherd Road Taupo 3330
District Health Board Area	Lakes
Phone	07 378 0182
Fax	07 378 0182
Mobile	027 437 8033
Manager	Anne Paterson (Phone: 027 437 8033)
Owner	TerraNova Homes & Care Ltd (Phone: 09) 459 7999)
Email
Website	http://www.terranova.net.nz
Updated: 21 Dec 2009

Service/Facility Details
Detail	Status
Total number of beds at this level of care	15
Contract with DHB	Yes
Certification	Yes
Updated: 5 Jul 2010

Personnel
Type	Status	Details
Registered Nurse	Yes	24 hours, 7 days a week
Nurse Assistant	Yes	Care Givers - Aged Care Education (ACE) trained or training
Physiotherapist	Yes	We have an experienced physiotherapist visit weekly. She assesses and prepares a plan for each resident elder to assist in maintaining or improving their physical capability.
Diversional Therapist	Yes	6 hours a day, 5 days a week
Activities Co-ordinator	Yes	6 hours a day, 5 days a week
Hairdresser	Yes	One day a week or as arranged. Diane is extremely affordable and also a great volunteer spending the day interacting with all residents in between times
Podiatrist	Yes	A Registered podiatrist visits 6 weekly
Dietitian	No	Terranova Homes & Care Ltd - dietician for all 7 branches
Accredited Visitors	Yes	A wonderful base of volunteers, doggy visitors and musicians
Chaplain/Spiritual Advisor	Yes	Regular visits and church services
Updated: 1 Mar 2010

Specialities or Areas of Expertise
Specialities or Areas of Expertise	Status	Details
Gastronomy/Nasogastric Management	Yes	Our group of homes has a Clinical Governance System and leadership that ensures expertise and knowledge is avialbel as required
IV Antibiotic Capability	Yes
Oxygen Management	Yes	All RNs are competent in oxygen delivery.
Surgical Followup	Yes
Wound Care	Yes	Our group of homes has a Clinical Governance System and leadership that ensures expertise and knowledge is available as required
Continence Advisor	Yes	Our group of homes has a Clinical Governance System and leadership that ensures expertise and knowledge is available as required
Infection Control	Yes	All staff are trainined and experienced in this area. One registered nurse has responsibility for infection control
Specialist Palliative Care	Yes	Staff work closely with the individual, Hospice and families to ensure best clincial care with dignity and respect
Palliative Care	Yes
Psychiatric Care	No	We are experienced in providing "nuture" level of care. Liaison with psychiatric expertise is accessed from Lakes DHB as appropriate
Gerontological Care	Yes
Clinical Manager	Yes	Sarah Gullery is our Clinical Coordinator.
Updated: 1 Mar 2010

Features
Feature	Status	Details
Under 65 yrs with Disability	Yes
Day Care	Yes
Short Term Care e.g. Carer Support, Respite Care	Yes
Carer Support/Respite Care Booking Facility	Yes
Palliative Care Contract	Yes
Rooms (Single)	Yes
Rooms (Suit Couple)	No	A couple of rooms have adjoining doors
Ensuite	Yes	In approximately 50% of rooms
May Bring Own Furniture	Yes
Alcohol Permitted	Yes
Pets In Residence	Yes	Jasmine the cat goes from lap to lap. Plus we have regular visits from a variety of pets and/or to the SPCA
Negotiate To Bring Own Pet	Yes
Phone Access In Own Room	Yes	Residents are responsible for their own account
Resident can adjust heating in own room	Yes
Residents Committee	No	We have regular meetings with residents and staff
Family Committee	No	Family members are invited to resident meetings
Policy for management of challenging behaviour	Yes
Confused Residents	Yes
Lounges/seating areas	Yes
Outings	Yes
Rural Setting	Yes
Smokers Room	Yes
Smoking Permitted	Yes	In designated areas
Sprinklers	Yes
Updated: 13 Sep 2009

Special Features
The majority of rooms have stunning views of the lake and mountains.
Updated: 4 Jan 2009

Interests And Activities
We have a comprehensive and varied activity programme including: BBQs, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Children, Church, Classical Music, Concerts, Craft, Dancing, Entertainment, "sit and be fit" Exercises, Flower arranging, Games, Gardening, Indoor Games, Jigsaw, Massage, Minigolf, Music, Newspaper reading, Outings, Park, Parkinson's Society, Pianist, Picnic facilities, Quizzes, Reading, Reflexology, Roses, RSA, Shopping, Sing-a-longs, Singing, Stroke Group, Theatre, Videos, Views, We will do our best to maintain the lifestyle each resident had prior to making Monte Vista their home.
Updated: 13 Sep 2009

Additional Information
Topic		Details
Details re Meals		When we say "home cooked", we mean it! All meals are prepared on-site by our own staff. We can cater to most dietary needs, and individual likes and dislikes.
Staffing Details		Our friendly staff are on hand 24/7 to support our residents and provide companionship, respect, fun, and individualised care.
Associated Complexes		Monte Vista Rest Home, Hospital & Village is a member of the TerraNova Homes and Care group.
Fees Details/Fees Do Not Include		Please enquire for details.
Updated: 4 Jan 2009

Distances
Location	Distance	Details
Shops	5.00 km	Short drive to the town centre
Parks	0.50 km	Short distance to Botanical Gardens
Library	5.00 km	Library on site plus we take our residents to the library on request
Updated: 13 Sep 2009

Credentials
Credential	Status	Details
Registered Retirement Village	Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)	Yes
RVA (Retirement Villages Association of New Zealand (Inc))	Yes
ACE ("Aged Care Education" Training programme)	Yes
National Certificate in Diversional Therapy	Yes	Our diversional therapist has completed this qualification to level 4
National Certificate in Support of the Older Person (not available after Dec 2010)	Yes
Telarc Quality Health (Auditing Agency)	Yes
Telarc Quality Health. (Auditing Agency)	Yes

Updated: 13 Sep 2009

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