Hospital Care
Kensington Court Lifecare - Hospital
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STRATEGIC OBJECTIVE
The Ultimate Care Group's objective is to provide a seamless continuum of quality of care to all our customers. GOAL Create and maintain an environment that continuously focuses action on quality improvement in care. QUALITY DEFINITION The continued pursuit of excellence in care through monitoring, auditing, actioning and evaluation of services. CORE VALUES -Integrity-we do the right thing at the right time, all the time. -Respect and value-we always respect and value our consumers and our colleagues. -Commitment-we deliver service with commitment and care. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 18 McMahon Street View Map |
| Suburb | Stoke |
| City/Town | Nelson |
| Postal Address | 18 McMahon Street, Stoke, Nelson 7011 |
| District Health Board Area | Nelson Marlborough |
| Phone | (03) 547 9444 |
| Fax | (03) 547-8267 |
| Mobile | 0274526485 |
| Manager | Vanessa Kingsbury (Phone: (03) 547-9444) |
| Owner | Ultimate Care Group |
| Website | www.eldernet.co.nz |
| Updated: 16 Jun 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Some Rooms |
| Updated: 9 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 26 |
| Long term vacancy | No |
| Short term vacancy | No |
| Subsidised short term care vacancy | No |
| Private short term care vacancy | No |
| Impending vacancy | No |
| Updated: 9 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 168hrs | Yes | We have full time registered nurse cover |
| Healthcare Assistants/Caregivers | Yes | Our facility works off safe staffing indicators so staffing is worked off how many residents are in the facility at the time | |
| Physiotherapist | Yes | Assessments on done on every new admission and then any other input as required. | |
| Occupational Therapist | Yes | via the hospital | |
| Diversional Therapist | 40hrs | Yes | Full time activities programme runs at Kensington Court. The activities programme are run between the hospital and rest home. |
| Activities Co-ordinator | Yes | We have a developing an extensive programme to cover hospital, rest home and village. We have a full time DT and 2 part time activities officers. | |
| Hairdresser | 12hrs | Yes | Hairdresser full day Thursday and half day Friday. Have a hairdressing salon that they work from. Is dependant on number of clients using service. This is privately funded |
| Podiatrist | Yes | Privately funded. | |
| Dietitian | Yes | Arranged at request | |
| Kaumatua | Yes | Arranged at request | |
| Chaplain/Spiritual Advisor | Yes | Arranged at request | |
| Updated: 22 Sep 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | oxygen is held on site. |
| Surgical Followup | No | organised as required |
| Wound Care | Yes | RN and some Caregivers are required to complete a competency in wound care. If a specialist in this field is required then it would be arranged via district nurses or Sue Rossiter at the local DHB. |
| Diabetic Care | Yes | RN provide diabetic care and any appts at the local hospital will be facilitated. If diabetes specialist is required then this would be arranged. |
| Continence Advisor | Yes | Work closely with our incontinence provider to ensure up to date information is regularly fed back to staff. We have a staff member trained to assess incontinence and correct produce use. |
| Infection Control | Yes | Work closely with Alison Carter from Medlab. Also have an infection Control co-ordinator. |
| Stomal Therapist | Yes | If required will organise support from District Health Board |
| Specialist Palliative Care | Yes | We have implemented the liverpool care pathway and work very closely with hospice. |
| Palliative Care | Yes | Our caregivers and nurse work very closely with Palliative care nurses at the hospice. |
| Psychiatric Care | Yes | We have a good working relationship with Older persons Mental Health. |
| Stroke Rehabilitation | Yes | Work closely with Stroke foundation. |
| Gerontological Care | Yes | Work closely with A T & R ward at the hospital and the geriatricians. Organise reassessment of individuals as required. |
| Urology | Yes | Competent in catheter management. |
| Community Health | Yes | Good working relationships with local General Practioners. |
| Clinical Manager | Yes | Our clinical Manager is Iris Francisco. Iris has been with us for two years. She has experience as a registered nurse in the facility and has recently moved to her new role. She has experience in Accident and emergency and other speciality areas. |
| Other Nursing Specialities | Yes | Our facility Manager is also a registered nurse. Her background is mainly in General Practice but also has experience in a continuing care ward. Her name is Vanessa Kingsbury. We also have a enrolled nurse, Maxine Poole who is our rest home co-ordinator. |
| Psychologist | Yes | Arranged at request via GP |
| Psychiatrist | Yes | Arranged at request via GP |
| Updated: 9 Feb 2012 | ||
| Respite & Carer Support/Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | We do regularly take respites but this is dependant on bed availability. |
| Advance bookings taken | Yes | Very dependant on bed availability |
| Private paying service | Yes | |
| Updated: 9 Feb 2012 | ||
| Feature | Status | Details |
|---|---|---|
| Short Term Care e.g. Carer Support, Respite Care | Yes | We have a contract with the DHB for respite care. |
| Carer Support/Respite Care Booking Facility | Yes | We do not have specific beds alloted to respite but if we have vacancies we will take in a respite. |
| Primary Health Funded Short Term Care | Yes | Negotiable |
| Whanau Room | Yes | We do have a quiet lounge which is used for families to have some privacy. |
| Rooms (Single) | Yes | All rooms are single and some have external access. |
| Ensuite | Yes | All rooms have a full ensuite. The majority have own ensuite but we do have a couple of shared ensuites. |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | Negotiable |
| Pets In Residence | Yes | We have two birds. A baraband parrot called Kenny and a cockitiel called Courtney. Courtney is very chatty. |
| Negotiate To Bring Own Pet | Yes | Pets allowed with negoitiation with the manager. We currently have a cat called Pixie who resides in the hospital lounge. |
| Phone Access In Own Room | Yes | All rooms have phone jacks in them. Resident must pay for livening up the line and for use of line. |
| Resident can adjust heating in own room | Yes | All hospital rooms have own temperature control. |
| Residents Committee | Yes | Currently we do not have a residents committee but should a need be identified and resident request it we would support this to happen.WE do have regular resdients meetings. |
| Family Committee | Yes | Currently we do not have a Family Committee but should a need be identified and a request for it to happen we would support this. |
| Newsletter | Yes | We have a Quarterly newsletter which comes out. |
| Policy for management of challenging behaviour | Yes | Available to be viewed on request |
| Confused Residents | Yes | We do have dementia resdients but we can only have stage 2 dementia care. (Can not take AWOL risk, aggressive or those who exhibit inappropriate behaviours). |
| Lounges/seating areas | Yes | We have areas around the facility for residents and family to sit. Our lounge is large and accommodating with a small quiet lounge available in the hospital for use by families. |
| Outings | Yes | Regular van outings weekly. |
| Smoking Permitted | Yes | Only in outside smoking area that has been allocated. |
| Semi-Secure | Yes | We do have our doors alarmed at night. |
| Sprinklers | Yes | Throughout facility |
| Audit report available | Yes | This can be requested to be viewed upon enquiry or it is available on the Ministry of Health Website to view. |
| Updated: 22 Sep 2011 | ||
| We have a lovely quiet lounge which can be used by residents and family. We have a library with lots of books and puzzles. Our hospital has a small kitchenette which is accessible to families for making a beverage. We pride ourselves on being a home away from home. |
| Updated: 25 Aug 2010 |
|
Big print books, BBQ, Activity programme, Art, Bowls, Canine friends, Cards, Chapel, Craft, Digital camera, Electric beds, Entertainers, Exercises, Garden, Games, Happy Hour, Housie, Jigsaw, Library, Newspaper reading, Outings, Pianist, Quizzes, Reading, Sing-a-longs, Sky TV, Videos, Trips over for coffee at McCashins, outings for lunch at Crusoes. |
| Updated: 22 Sep 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | We have our menus reviewed yearly by a registered dietician. | |
| Staffing Details | We pride ourselves on the fact that we work to the safe staffing indicators. | |
| Associated Complexes | We are part of the Ultimate Care Group which has 15 other facilities throughout New Zealand. | |
| Updated: 4 Aug 2010 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Other Information | Yes | Should a resident speak predominantly another language then we would facilitate outside help to communicate with them. Some of our staff are from overseas. German, Isralei, Dutch and Fillipino's that can be accessed to assist in interpreting. |
| Updated: 26 May 2011 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christianity | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | We have a resident active in the salvation army. |
| Seventh Day Adventist | Yes | |
| (Other comments) | Yes | We accept everyone for who they are and support them and their faith and beliefs. We have regular church services from different faiths within the facility. |
| Updated: 26 May 2011 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Bus stop on Main Road Stoke opposite Kensington Court village. |
| Shops | 1.00 km | Stoke Shops are just down the road at the corner of Songer Street and Main Rd Stoke. |
| Mall | 5.00 km | Richmond Mall is the closet mall to Kensington Court. It is open 7 days. |
| Parks | 1.20 km | Isel Park is just down opposite the fire station on Main Road Stoke. You can enter off Main Road Stoke |
| Library | 1.20 km | Down at Stoke Shops is the public library. |
| Updated: 24 Mar 2011 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | Last audit was undertaken on 31 March and 1 April 2011 |
| Registered Retirement Village | Yes | |
| N.Z. Aged Care Association (ex Healthcare Providers N.Z.) | Yes | |
| N.Z. Aged Care Association (ex ARCH) | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| National Certificate in Community Support Services (Residential) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
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| Updated: 26 May 2011 | ||