Rest Home Care
Willard Home
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Willard Home has been providing care for older people in Palmerston North for more than 40 years. The home is set among large established grounds featuring a rose garden, aviary and courtyard.
Our experienced team is dedicated to making all our residents feel at home, and their families and friends are always welcome. We have 45 single rooms offering care and support in a home-like environment. Our services are designed to take care of residents' day-to-day needs and emotional wellbeing while maintaining strong links with their families and wider community. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 17 Russell St View Map |
| City/Town | Palmerston North |
| District Health Board Area | MidCentral |
| Phone | (06) 357 6959 |
| Mobile | |
| Manager | Virginia Dyall-Kalidas (Phone: (06) 357 6959) |
| Owner | Presbyterian Support Central |
| Website | http://www.psc.org.nz |
| Updated: 9 Mar 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 12 Mar 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 44 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 25 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Nurse Practitioner | Negotiable | ||
| Registered Nurse | Yes | The Manager, the Care Manager, Nurse Educator and the Quality Coordinator are Registered Nurses. A Registered Nurse is on call 24/7. On average Willard have over 100 hours of Registered Nurse input per week! | |
| Physiotherapist | Negotiable | Available if required though referral. | |
| Occupational Therapist | Negotiable | ||
| Own Social Worker | Negotiable | ||
| Diversional Therapist | Yes | ||
| Activities Co-ordinator | Yes | Willard offers 30 hours per week (6 hours a day) of recreation and activities. Activities include: Van trips, Shopping outings, Inter rest home bowls and housie tournaments, gardening, exercises... | |
| Hairdresser | Yes | Our friendly hairdresser visits weekly to pamper our residents! | |
| Podiatrist | Yes | 6 weekly visit is made my a local podiatrist to meet the needs our feet! | |
| Dietitian | Yes | All menus are overseen by a dietitian and we have access to local dieticians privately and through the public systems. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Negotiable | Available if required | |
| Chaplain/Spiritual Advisor | Yes | Willard has a strong affiliation with local churches. We offer weekly inhouse services and have a chaplain available at all times to meet our residents spirtual needs. We can also support our residents to get to thier local church for services. | |
| Other Personnel | Yes | Willard ensures our staff maintain a high level of education by having our own Nurse Educator. We also encourage our staff to complete thier level 3 education in care of the older person. | |
| Updated: 16 Apr 2009 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Surgical Followup | Yes | Accessible |
| Wound Care | Yes | Accessible though refferal |
| Diabetic Care | Yes | Accessible through referral. |
| Continence Advisor | Yes | Accessible though referral however our Registered Nurses have extensive knowledge and may be of assistance in the first instance. |
| Infection Control | Yes | Accessible through referral, however we do have a designated Infection Control Nurse on staff. |
| Stomal Therapist | Yes | Accessible through referral |
| Specialist Palliative Care | Yes | Willard works in partnership with Arohanui Hospice, Palmerston North Hospital and Brightwater Home.Our Registered Nurses are Syringe Driver Competant. |
| Palliative Care | Yes | Willard Home works very closely with Arohanui Hospice |
| Psychiatric Care | Yes | Accessible through referral |
| Stroke Rehabilitation | Yes | Accessible through referral |
| Dialysis | Yes | Willard can work in partnership with the Renal Specialist Team at Palmerston North Hospital. |
| Spinal Injuries | Yes | Accessible through referral |
| Gerontological Care | Yes | Our Registered Nurses and care staff have many years of experience working with the Older Adult in the Residential Care setting and the community. |
| Urology | Yes | Accessible through referral |
| Community Health | Yes | Accessible through referral |
| Clinical Manager | Yes | Willards Manager and Care Manager have both worked in the Aged Care sector for a number of years. Both participate in the assessment, planning, delivery and evaulation of care in partnership with the resident and thier families. |
| Other Nursing Specialities | Yes | Willard has the additional support of a Registered Nurse focused entirely on Quality, this ensures our service is always reviewed and improved. Willard also has access to a wide variety of education including our own Nurse Educator. |
| Psychologist | Yes | Accessible through referral |
| Psychiatrist | Yes | Accessible through referral |
| Other Post Graduate Specialities | Yes | All of our Registered Nurses have completed or are working towards the Primary Health Care Professional Development Programme supported by the MidCentral DHB Primary Health Team. RNs are encouraged to complete Post Grad Certificates/Diplomas |
| Updated: 16 Apr 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Palliative Care Contract | Yes | Accessible |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | On shared room with an ensuite for couples |
| Rooms (Suit Couple) | Yes | We have a number of rooms which may facilitate a couple. |
| May Bring Own Furniture | Yes | We encourage residents to bring thier own belonging, make Willard thier home away from home. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | We have two beautiful and particularily well loved cats. A bird Aviary and a large fish tank. We encourage the residents to take ownership of their animals with our support. |
| Negotiate To Bring Own Pet | Yes | Willard welcomes you to bring your pets, we will support you to support them! |
| Phone Access In Own Room | Yes | Accessible |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | Accessible |
| Residents Committee | Yes | Residents meet with an external advocate monthly. |
| Newsletter | Yes | Willard maintains regular contact with families though letters and phone calls. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | |
| Outings | Yes | Willard has a brand new van for outings which is in use most days! |
| Smokers Room | Yes | |
| Smoking Permitted | Yes | In designated areas |
| Sprinklers | Yes | Staff have regular fire and emergency training to ensure they know what to do in an emergency. |
| Updated: 16 Apr 2009 | ||
| Eden Alternative- a philosophy of care
We have adopted the Eden Alternative at Willard Home, which means we work to create vibrant living and work environments for our residents. We encourage residents to maintain their own routines and continue with hobbies and interests. Residents' pets, the presence of children, plenty of plants and gardens and a high level of local community involvement is a part of our Homes' everyday life. |
| Updated: 16 Apr 2009 |
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Activity programme, Age Concern, Art, Big print books, Bingo, Board games, Bowls, Breakfast in bed, Bridge, Cards, Care and Craft, Children, Church, Companion Club, Concerts, Craft, Digital camera, Electric beds, Entertainers, Fax, Games, Garden, Gardening, Happy Hour, Indoor Games, Library, Minibus, Minigolf, Movies, Music, Newspaper reading, Outings, Reading, RSA, Shopping, Sing-a-longs, Singing, Sky TV, Videos |
| Updated: 12 Jul 2006 |
| Topic | Details | |
|---|---|---|
| Details re Meals | We have an excellent cook and Willard Home is renowned for its high quality food by both residents and family members. | |
| Staffing Details | We offer excellent care and clinical oversight because of the dedicated team working in the home. | |
| Associated Complexes | Brightwater Home in Palmerston North Coombrae Home in Feilding | |
| Updated: 16 Apr 2009 | ||
| Language | Status | Details |
|---|---|---|
| Deaf Blind Sign Language | Yes | |
| English | Yes | |
| Interpreter | Yes | Available on request. |
| Maori - Te Reo | Yes | |
| Sign Language | Yes | |
| Updated: 16 Apr 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Buddhism | Yes | |
| Christianity | Yes | |
| Denominations/Faiths represented | Yes | |
| Hinduism | Yes | |
| Inter denominational | Yes | |
| Islam | Yes | |
| Jehovah Witness | Yes | |
| Judaism | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Seventh Day Adventist | Yes | |
| (Other comments) | Yes | Willard Home welcomes people of all religious backgrounds and assists residents in making arrangements for worship. Willard has access to a chaplain, who visits a number of times a week, 24/7. |
| Updated: 16 Apr 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.02 km | The bus stop is just around the corner. Taxis (discounts may apply) available at all times. |
| Shops | 2.00 km | Terrace end shops and the square. |
| Mall | 2.50 km | The newly refurbished Plaza is a short car trip away, or join us on a shopping trip in our Brand New Van! |
| Parks | 0.02 km | Situated immediately neighbouring Russell Street Primary School. |
| Library | 0.05 km | We have an onsite library and the mobile library calls at Willard Home. The Moblie Bus Library stops on Russell Street, 50m away. |
| Updated: 16 Apr 2009 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
| Other details | Yes | QPS Benchmarking |
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| Updated: 16 Apr 2009 | ||