Rest Home Care

Riverview Rest Home, Gisborne - Riverview Rest Home

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Residents always come first at Riverview Rest Home.

Our multi-cultural, caring staff are always willing to do that little extra for our residents and their Wholehearted Care and friendly approach help ensure Riverview is a loving home for residents.

Riverview offers modern, purpose-built living in a magical setting beside the Taruheru River. We're only two minutes' drive from the centre of town and there's a dairy within easy walking distance. At Riverview you'll find companionship, comfort and security. It's a happy place with a strong family spirit and a reputation for skilled, compassionate care.

Riverview is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care.

As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers.

For more information, please visit the Bupa link below.

Our facility also offers these services:

Contact Details
Detail
Address505 Aberdeen Road   View Map
SuburbTe Hapara
DistrictEast
City/TownGisborne
Postal AddressP O Box 561, Gisborne 4010
District Health Board AreaTairawhiti
Phone(06) 867 0470
Fax(06) 867 0467
Mobile027 220 9673
ManagerRobyn Cheyne (Phone: (06) 867 0470)
OwnerBupa Care Services (Phone: 0800 60 80 99)
Email
Website http://www.bupa.co.nz/Rest-Homes-and-Hos...
Updated: 27 Mar 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 23 May 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care41
Long term vacancyYes
Short term vacancyYes
We have 10 vacancies at present for either short or long term care
Impending vacancyYes
Updated: 24 May 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse 20 Yes
Enrolled Nurse Yes Liz Clapcott Lyn Read
Healthcare Assistants/Caregivers Yes
Physiotherapist 0.00 No Is readily available
Occupational Therapist 0.00 No Is readily available.
Own Social Worker 0.00 No Is readily available
Diversional Therapist 31 Yes Cathie Hollier
Activities Co-ordinator 31 Yes (as above - Cathie is doing the diversional therapist papers)
Hairdresser Yes At least once a week.
Podiatrist Yes Comes in monthly.
Dietitian Yes Mary Hope is readily available/All our menus are audited yearly by a dietitian for Bupa Care Services, and one is available if required
Accredited Visitors Yes Cheryl McGrory
Kaumatua Yes Nita Wharepapa
Chaplain/Spiritual Advisor Yes Sheryl McGrory
Other Personnel Yes Most specialists are availabe as required.
Updated: 23 May 2012

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management Yes As required
Oxygen Management Yes As required
Surgical Followup Yes As required
Wound Care Yes As required
Diabetic Care Yes As required
Continence Advisor Yes Baxters
Infection Control Yes
Stomal Therapist Yes As required
Specialist Palliative Care Yes As required
Palliative Care Yes As required
Urology Yes As required
Community Health Yes As required
Clinical Manager Yes
Psychiatrist Yes As required
Updated: 10 Jul 2009

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes However can only accomodate a certain number of residents under 65 years.
Day Care Yes Please contact us for more details.
Short Term Care e.g. Carer Support, Respite Care Yes Respite and convalescence care is available when we have vacancies.
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Whanau Room No However, we will put aside one of our lounges when necessary for families to be with their family member.
Rooms (Single) Yes All our rooms are singe.
Rooms (Suit Couple) No This can depend on the couple as we have couples that are happy to have adjoining rooms that share a toilet.
Ensuite Yes Most rooms have toilet ensuites.
May Bring Own Furniture Yes Rooms become the resident's own personal space and are encouraged not only to use their own furniture, but to put up pictures and photographs to make more personal.
Alcohol Permitted Yes
Pets In Residence Yes One gorgeous cat plus a resident has her cat staying with her
Negotiate To Bring Own Pet Yes This can be looked at - with conditions.
Phone Access In Own Room Yes
Resident can adjust heating in own room Yes All rooms have their own heaters on the wall.
Maori Kaupapa Yes
Residents Committee No Resident's meeting three monthly or as required.
Newsletter Yes Quarterly
Policy for management of challenging behaviour Yes
Confused Residents Yes However with restrictions as we do not have a secure unit. All residents are welcome to come and go which means the doors are unlocked during the daylight hours.
Lounges/seating areas Yes These areas have some beautiful views of the river.
Outings Yes These are often in the activities programme. We have a brand new van with hoist for wheelchairs
Smokers Room No Smokers may smoke in the courtyard
Smoking Permitted Yes Smoking is permitted outside, and there is a sheltered area.
Sprinklers Yes
Updated: 10 Jul 2009

Special Features
Our special features include; a beautiful view of river, transport available as per 'Sunshine Bus' as needed, our own van with hoist for wheelchairs and activities that include the residents getting out and about as much as possible.

A very busy activities programme, with encouragement to all residents to take part in. A Daycare programme is also readily available with prices on request.

Riverview Rest Home is owned by Bupa Care Services - specialists in aged care.

We provide New Zealanders with:

• Personal Medical Alarms
• Retirement village living
• Rest home care
• Hospital care
• Day care for the elderly
• Special Dementia Care
• Dementia care
• Respite care

The team at Bupa Care Services is passionate about helping older New Zealanders to get the most out of life. Our strong caring ethics, dedication and respect are valued by people at some of the most vulnerable times in their lives – so trust is intrinsic to the way we work.
Updated: 11 Nov 2009

Interests & Activities

Activities for Children, (School visits, ballet. Scottish dancing, choirs etc.), Volunteers from Age Concern (outings etc., Access information and network), Alzheimer’s Society (Sherwood- Residents visit 1-3/wk, Sherwood visit rest home), Blind foundation (Use of books and equipment for sight disabled, mthly outings, monthly magazine), Parkinson’s Society (Residents attend monthly lunches and meetings), RSA (Visit monthly for lunch), Senior Citizens (Housie, monthly meetings), Stroke Group (Monthly lunch and exercises), Servicemen/women (visit from ex service people, gifts at Christmas), Cards (Residents have small groups playing 500/rummy. Friends and unit tenants join in.), Church/Religious Services (Weekly Catholic communion, monthly combined service, independent services), Cooking (Two cooking activities per month), Craft (Care and Craft – out of house), Dancing: (Cosmopolitan club, RSA, Memorial Home), Electric beds, Email/Internet available, All sorts of entertainment, Exercises (Wheelchair walks, walks around home, exercises x2 weekly), Garden (Residents have small plots – flowers or vegetables), Happy Hour (Every Friday – wine, sherry, beer, lemonade, sweets, chippies etc.), Indoor games: (Housie, volley-balloon, scrabble, etc.), Library (Gisborne Library – visit monthly exchanging books), Massage (Aromatherapy massages monthly), Outdoor games (Quoits), Movies, Music (Visiting musicians and groups, visits outside for music, piano available), Notable Views (Taraharu River – with garden views), Newspaper Reading (Every day), Quizzes (Weekly),
Shopping (Fortnightly), Sky TV (Available if required by resident), Videos when required, Outings (At least twice per week).
Activity programme is now up and running. A meal with a six hour stay includes lunch with whatever activities are on for that day., Advocate, Activity programme

Updated: 10 Jul 2009

Additional Information
TopicDetails
Details re Meals Our menus provide delicious meals on a four week rotation. We also provide special meals as required e.g. vegetarian, diabetic Our morning and afternoon teas are always looked forward to.
Staffing Details 30 staff including caregivers, Enrolled Nurses (four full time enrolled nurses ie 168 hours per week), and Registered Nurse (20 hours per week).
Associated Complexes We are part of Bupa Care Services, a specialist aged care provider.
Fees Details/Fees Do Not Include Although most activities are included within the fee structure, some such as outings e.g. river cruise or luncheons may incur a cost.
Updated: 10 Jul 2009

Languages Spoken
LanguageStatusDetails
English Yes
Maori - Te Reo Yes
Updated: 10 Jul 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Christianity Yes
Inter denominational Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
Updated: 10 Jul 2009

Distances
LocationDistanceDetails
Public Transport   'Sunshine Bus' from door as required.
Shops 3.00 km To the city centre - a dairy is 500m away
Mall 0.00 km
Parks 0.50 km Nice garden walk around the home also.
Library 3.50 km In city centre, however books are changed and delivered monthly by the local library.
Updated: 10 Jul 2009

Credentials
CredentialStatusDetails
ACE ("Aged Care Education" Training programme) Yes Many staff including Manager have completed the Core ACE programme. Many staff are now doing the ACE Dementia programme.
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Bureau Veritas Quality International (Auditing Agency) Yes
Updated: 18 Oct 2011


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