Rest Home Care
Redwood Home and Hospital, Rotorua - Rest Home
|
Redwood Home and Hospital is a homely, friendly place with a strong community spirit and a reputation for skilled, Wholehearted Care.
Redwood Home and Hospital offers comfortable living, companionship and care. We're located within easy walking distance to Te Ngae shopping centre and close to public transport and the Rotorua International Airport. We have beautiful, expansive grounds, sheltered courtyards and a fully functional chapel that provides Sunday services for residents and their guests. Redwood is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. For more information, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 429 Te Ngae Road View Map |
| City/Town | Rotorua |
| Postal Address | As above |
| District Health Board Area | Lakes |
| Phone | (07) 349 7150 |
| Fax | (07) 349 7169 |
| Mobile | 0272374589 |
| Manager | Liz Leslie (Phone: (07) 349 7150) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 6 Dec 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 2 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 19 |
| Long term vacancy | Yes |
| Short term vacancy | No |
| Subsidised short term care vacancy | Yes |
| Private short term care vacancy | Yes |
| Rest Home beds available
We currently have a large premium room available with own outdoor area and shared en-suite. This bedroom suits those people who are making their first transition from independent living in their own home to a rest home facility. | |
| Impending vacancy | Yes |
| Updated: 2 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hour Registered Nurse coverage | |
| Physiotherapist | Yes | Registered Physiotherapist attends 1 p.m. - 4 p.m. on Tuesdays | |
| Occupational Therapist | Yes | Registered Occupational Therapist available every other thursday from 830am-430pm | |
| Own Social Worker | Negotiable | Access to Community Social Worker available | |
| Activities Co-ordinator | Yes | The activities co-ordinator plans activities suited to individual residents and directs other activities staff to run programmes daily. | |
| Hairdresser | Yes | A visiting mobile hairdresser operate from hair salon each Thursday by appointment. | |
| Podiatrist | Yes | Contracted Podiatrist visits 6 weekly | |
| Dietitian | Yes | Available from within the wider Bupa Care Services team - we have a 2 qualified cooks on site. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | Available on request. High precentage of Maori staff also provide support. | |
| Chaplain/Spiritual Advisor | Yes | We have a large Chapel with fortnightly interdenominational services. We also have a contracted Chaplain who visits the facility twice weekly and runs reflection sessions and offer spiritual counselling and talks to residents. | |
| Other Personnel | Yes | Redwood encourages support from community groups and we have an active Bowling club with inter house games. | |
| Updated: 16 Feb 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Clinical Manager | Yes | |
| Updated: 10 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | Day Care operates Monday - Friday with a pick up and drop off service by our own disability van. Day Care clients are encouraged to participate in a varied and stimulating programme designed to meet their individual needs. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Respite Care / Carer Support facilities are available for those requiring short term or long term stays. |
| Primary Health Funded Short Term Care | Yes | Residents may have their meals in their own rooms or attend dining rooms. The main meal is served at midday with substantial evening meal. Supper is served at 7 p.m. |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | All rooms are equipped with own ensuite, nurse link, telephone, T.V. aerials, wardrobe, sets of drawers, bed. |
| Rooms (Shared) | Yes | There are 3 shared rooms in the hospital wing. |
| Ensuite | Yes | All rest home rooms have ensuites consisting of own toilet and handbasin with access to communal bathrooms and showers. |
| May Bring Own Furniture | Yes | Residents are welcome to furnish their room as appropriate with favourite chair, TV, radio, photo's, paintings, etc. |
| Alcohol Permitted | Yes | Residents are permitted to have alcohol in their rooms. Wine, beer, lemonade and orange juice is served with the main meal on Wednesday's. Happy hour is celebrated weekly in activities room along with monthly birthday parties where wine is also served. |
| Pets In Residence | Yes | There is a much loved visiting dog onsite and other visiting animals are encouraged. |
| Negotiate To Bring Own Pet | Yes | Permanent pets are not permitted. |
| Phone Access In Own Room | Yes | All rooms are equipped with own phone. Incoming calls to residents are transferred to their room from reception. Private lines are obtainable for those who wish to have this service. Line rental cost is $15.00 per month. |
| Resident can adjust heating in own room | Yes | |
| Residents Committee | Yes | A Residents Forum is held each month and is co-ordinated by Activities staff. Residents are free to discuss any issues they may have. Minutes of this Forum are circulated to the Manager. |
| Family Committee | Yes | Families are encouraged to attend Multidisciplinary meetings and Residents Forum. |
| Newsletter | Yes | A monthly newsletter is published and residents are welcome to submit items for publication. |
| Policy for management of challenging behaviour | Yes | M.D.S.S. Restraint standard is met. |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Two main lounges and 7 smaller lounges are located throughout the complex. Residents are free to use any of these lounges. |
| Outings | Yes | Outings are arranged by activities staff, these include theatre productions, school productions, scenic tour of city, lakefront etc. |
| Smokers Room | Yes | A room / conservatory is provided for smokers. |
| Smoking Permitted | No | Residents may only smoke in designated areas. |
| Semi-Secure | Yes | Small 8 bedded Protected Living Environment. |
| Sprinklers | Yes | Sprinklers and smoke alarms are throughout the whole building / complex. |
| Updated: 10 Jul 2009 | ||
| STAFF CARE PHILOSOPHY
Welcome To Your New Home Please assist us to create your personalised routine and environment. We encourage your participation and are here to support your lifestyle needs. Our staff are competent, responsive and expert clinical care is available when needed. Carer Support For those of you whose carers are planning a holiday, subsidised care may be available. Lifestyle We work to preserve your dignity and comfort by ensuring a healthy, safe and secure, home like environment. Involving Families Families are encouraged to participate in decision making regarding care options for their elderly family member. This is done in consultation with our professional care team. Care Planning Our services are planned and delivered in response to the changing needs of our residents. |
| Updated: 10 Jul 2009 |
|
Activity programme,a selection of varied hobbies and crafts are always available in the Activites Room.
|
| Updated: 15 Mar 2011 |
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 10 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | |
| Shops | 0.00 km | |
| Mall | 0.00 km | |
| Parks | 0.00 km | |
| Updated: 10 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
| Updated: 10 Jul 2009 | ||




