Rest Home Care

Norfolk Court Rest Home Ltd - Norfolk Court Rest Home Stage 2

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Committed To Caring For The Older Person.

Our facility also offers these services:

Contact Details
Detail
Address68 - 72 Normanby Street   View Map
DistrictNorthland
City/TownDargaville 0310
District Health Board AreaNorthland
Phone(09) 439 6214
Fax(09) 439 4285
Mobile0274 775 132
ManagerMs. Carla Doran (Phone: (09) 439 6214)
OwnerMr. Stuart and Mrs. Michelle House (Phone: (09) 439 6214)
Email
Updated: 6 Sep 2011

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 23 Jan 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care48
Updated: 23 Jan 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes 5 days per week, Doctor on call 24 hours, 7 days a week
Physiotherapist Negotiable Available on request
Occupational Therapist Negotiable As instructed by Medical Practitioner
Diversional Therapist Yes 5 days per week plus planned activities for most weekends
Activities Co-ordinator Yes 5 days per week
Hairdresser Yes Every Wednesday in our own Salon
Podiatrist Negotiable Available on request
Dietitian Negotiable All meals and recipies planned in conjunction with a dietician
Accredited Visitors Negotiable
Kaumatua Yes Kaumatua and Kuia are available to call on from most Marae in our district
Chaplain/Spiritual Advisor Yes Regular visits from local Chaplains
Other Personnel Negotiable All measures will be made to satisfy Residents needs
Updated: 23 Nov 2008

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
Gastronomy/Nasogastric Management No Available on request
Oxygen Management Yes Registered Nurse
Surgical Followup Yes Working relationship with Dargaville Medical Centre, regular Doctor visits and on call Doctor 24 hours, 7 days
Wound Care Yes Registered Nurse
Diabetic Care No Available on request
Infection Control No Registered Nurse
Stomal Therapist No Available on request
Palliative Care No Available on request
Psychiatric Care No Regular visits by Psychiatric Nurse
Stroke Rehabilitation No Available on request
Specialised Dementia Care Yes
Gerontological Care Yes Available on request
Community Health No Available on request
Clinical Manager Yes Registered Nurse
Psychologist No Available on request
Psychiatrist No Available on request
Updated: 23 Nov 2008

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes Provided assessed under YPD criteria
Day Care Yes As agreed
Short Term Care e.g. Carer Support, Respite Care Yes We welcome short term stay
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes We welcome overnight stays
Whanau Room Yes East lounge extension.
Rooms (Single) Yes
Rooms (Shared) Yes
Rooms (Suit Couple) Yes
Ensuite Yes Most of our rooms have an ensuite
May Bring Own Furniture Yes We encourage Residents to personalise their rooms with their favourite pictures and furniture
Alcohol Permitted Yes Under allocation by Management
Negotiate To Bring Own Pet Yes Caged birds and bowled fish are welcome
Phone Access In Own Room Yes Jack point in every room, you may be able to retain your own number if arranged at time of your home phone disconnection (Dargaville area)
Resident can adjust heating in own room Yes or adjusted by staff as requested
Maori Kaupapa Yes As required
Residents Committee Yes Residents meetings bi-monthly
Family Committee No We welcome input from family
Newsletter Yes We are currently running a newsletter on a quartly format
Policy for management of challenging behaviour Yes As circumstances dictate
Confused Residents Yes Norfolk Haven is a stage 3 protective living environment facility
Lounges/seating areas Yes Several and varied inside and outside areas
Outings Yes Extensive Activities Programme
Rural Setting Yes Nestled back from the road for peace and privacy, yet centrally located, being only 100 metres from Dargaville's main shopping centre
Smokers Room Yes Specialised covered outside area
Smoking Permitted Yes In designated external areas for Residents safety and the rights of others considered
Semi-Secure Yes
Sprinklers Yes Sprinklers, smoke detectors, security system
Updated: 23 Nov 2008


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Special Features
All rooms in our facility are individual rooms with their own heat controls. Most have ensuites. Many have their own Ranchslider which leads out onto beautiful sunny decks.

Our recreation officer runs daily activities and during the warmer months the sunny decks and gardens are made the most of.

We have very homely community lounges and dining rooms.

Our daily recreation & activites keep our Residents, Staff and visitors alike entertained, energised and smiling!
Updated: 23 Nov 2008

Interests & Activities

Activity programme, Advocate, Art, Board games, Bowls, , Cards, Church, Children, CMA,, Concerts, Cooking, Craft, Dancing, Entertainment, Exercises, Flower arranging, Games, Garden, Indoor Games, Library, Minibus, Movies, Music, Newspaper reading, Organ, Outings, Parties, Pianist, Pool table, Quizzes, Reading, Recreation, Religious services, RSA, Shopping, Sing-a-longs, Spa bath , Visitors

Updated: 23 Nov 2008

Additional Information
TopicDetails
Details re Meals All our meals are cooked on-site and all recipeis are planned in conjunction with a dietician to ensure that our residents get the maximum out of their meals.
Staffing Details We have 30+ staff working in our facility and all participate regularly in ongoing training such as Aged Care Education Core Programme (ACE), Supplement & Dementia, regulare inservices held on-site, seminars on Alzheimers, Incontinence, parkinsons, Infection Control, The Heart Foundtation and many more.
Fees Details/Fees Do Not Include These terms will be discussed with Management on entry.
Updated: 23 Nov 2008

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Dalmatian Yes Resident available for interpretation
Deaf Blind Sign Language No Staff practiced in lip reading.
English Yes All staff are fluent
Maori - Te Reo Yes Good understanding of Te Reo
Samoan Yes
Updated: 23 Nov 2008

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christianity Yes
Inter denominational Yes
Methodist Yes
Presbyterian Yes
Roman Catholic Yes
Seventh Day Adventist Yes
(Other comments) No Norfolk Court will make every endeavour to uphold religious affliations
Updated: 23 Nov 2008

Distances
LocationDistanceDetails
Public Transport 0.10 km Local private taxi/bus service on request. Daily bus to Auckland. Shoppers bus to Whangarei week days.
Shops 0.10 km Norfolk Court is situated close to the shopping centre and within easy walking distance. Mobile Residents are able to shop independently or be accompanied by staff or family. Personal shopping for Residents is undertaken regularly by the Manager.
Mall 0.10 km
Parks 0.50 km There are several parks in the local area.
Library 0.10 km A short distance from Norfolk Court.
Updated: 23 Nov 2008

Credentials
CredentialStatusDetails
N.Z. Aged Care Association (ex Healthcare Providers N.Z.) Yes We have been a memeber since 1992
ACE ("Aged Care Education" Training programme) Yes Staff undertake the ACE Training Programme
National Certificate in Support of the Older Person (not available after Dec 2010) Yes Several staff have attained this Nationally recognised qualification and other are working towards it.
International Certifications Limited (Auditing Agency) Yes
N.Z. Aged Care Association (ex Healthcare Providers N.Z.)
Updated: 23 Nov 2008


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