Rest Home Care
Mercy Parklands - Resthome
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MISSION STATEMENT
Our Mission To care enhancing human life through Mercys compassion and skill Our Vision To achieve best practice at all times To maintain professionalism at every level To deliver holistic care clinical, spiritual, social Our Values Human dignity we respect each person and culture as unique Compassion we act with understanding and sensitivity Service we meet human needs through quality care Justice we work as a team for the good of all Concern for the poor we respond in practical ways to needs in the community Our Motto Care, Compassion, Community Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 12 Umere Crescent View Map |
| Suburb | Ellerslie |
| District | East |
| City/Town | Auckland 1051 |
| Postal Address | Private Bag 28902 Auckland |
| District Health Board Area | Auckland |
| Phone | (09) 579 7241 |
| Fax | (09)525 1729 |
| Mobile | 021 624 224 |
| Manager | Ann Connew (Service Manager) (Phone: (09) 526 8782) |
| Owner | Sisters of Mercy Charities |
| Website | http://www.mercyparklands.co.nz |
| Updated: 23 May 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | No |
| Certification | No |
| Additional Room Costs | Unknown |
| Updated: 23 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 18 |
| Long term vacancy | No |
| Short term vacancy | No |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40 x 40 | Yes | Registered nurses rostered 24 hours per day |
| Physiotherapist | 40 | No | Physiotherapy Gym on site staffed by 2 physiotherapists and FT Mobility Therapist |
| Occupational Therapist | 30 | Yes | Responsible for the activities team |
| Diversional Therapist | 32 | Yes | |
| Activities Co-ordinator | 64 | Yes | 2 - 3 staff working Monday to Friday |
| Hairdresser | 4 days | Yes | A busy salon. Hairdresser has worked on site for 12 plus years |
| Podiatrist | Yes | Contracted service. Is available as requested | |
| Dietitian | Negotiable | As requested | |
| Accredited Visitors | Yes | ||
| Kaumatua | Negotiable | Support role employed by Sisters of Mercy | |
| Chaplain/Spiritual Advisor | 40 | Yes | Pastoral care team. on site 5 days per week |
| Other Personnel | Yes | Maintenance officer an orderly and a gardener. Volunteers numerous assisting with a wide range of tasks | |
| Updated: 17 Jun 2008 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Wound Care | Yes | able to access this service as required |
| Diabetic Care | Yes | able to access this service as required |
| Continence Advisor | Yes | able to access this service as required |
| Infection Control | Yes | On site |
| Stomal Therapist | Yes | able to access this service as required |
| Specialist Palliative Care | Yes | Close association and support with St Josephs Hospice. |
| Palliative Care | Yes | Close assocaitaion with St Josephs Hospice and training for registered Nurses |
| Psychiatric Care | Yes | able to access this service as required |
| Dialysis | Yes | able to access this service as required |
| Specialised Dementia Care | Yes | able to access this service as required |
| Gerontological Care | Yes | Both care giver & registered nurse |
| Clinical Manager | Yes | On site |
| Other Nursing Specialities | Yes | Nurse Educator |
| Other Post Graduate Specialities | Yes | Registered Nurse |
| Updated: 17 Jun 2008 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | YPD contract |
| Short Term Care e.g. Carer Support, Respite Care | Yes | If beds available |
| Palliative Care Contract | Yes | Provide PC step down unit of 4 beds |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | Some larger rooms can accomodate couples. |
| Ensuite | Yes | Basins in the rooms; toilet adjacent. Some rooms share a toilet with the adjoining room. 4 Palliative care rooms with full ensuite. |
| May Bring Own Furniture | Yes | We supply bed, bedside table, lounge chair and visitor chair. |
| Alcohol Permitted | Yes | Happy hours are held weekly. Residents may drink in their rooms. |
| Pets In Residence | Yes | Aviary and rabbit hutch |
| Phone Access In Own Room | Yes | All rooms are wired for phone. Phone lines are owned by Mercy Parklands and charged back to the resident. |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | Mercy Parklands have a Maori advisor. |
| Residents Committee | Yes | Held monthly |
| Newsletter | Yes | Heartbeat published monthly. Activities programme weekly |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | Some restrictions do apply |
| Lounges/seating areas | Yes | Three lounges and a quiet library area. |
| Outings | Yes | |
| Rural Setting | Yes | Set in parklike grounds adjacent to a reserve and wet lands. |
| Smoking Permitted | No | Smoking is not permitted within the grounds or building. |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Updated: 17 Jun 2008 | ||
| Mercy Parklands has a beautiful chapel which is used daily by our residents of all denominations. Our pastoral care team facilitates daily services in the chapel.
Our palliative care wing of 4 beds is designed for the comfort of residents requiring end of life care. The rooms are carpeted with ensuites and TV's. Wherever possible our rest home residents requiring hospital level care, remain in their own rooms, transferring rooms unless requested or advised is avoided. It is important that we recognise the lives of our residents. In order to capture and share this information and with the support of the activities team, staff complete individual profiles for residents which is displayed in their rooms. |
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Activities
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| Updated: 17 Jun 2008 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Our kitchen manager is an experienced chef who is responsible for creating three interesting and nourishing meals daily. Special diets are catered for and the services of a dietician are available. Breakfast is served in bed or alternatively there is a continental breakfast served in the resthome lounge. Lunch is the main meal of the day and the evening meal is the lighter meal. | |
| Staffing Details | Mercy Parklands has 100 employees who receive additional support from a team of dedicated and caring volunteers. Our staff are selected for their skill and interest in caring for the health of older adults. Registered nurses supervise care 24 hours a day and are dedicated to maintaining the health and wellbeing of residents. Nursing and care staff work with doctors, physiotherapists and occupational therapists to provide the highest standard of care. Doctors visit regularly and provide 24 hour coverage. We invest heavily in ongoing training and staff development and are committed to the wellbeing of our staff, their health and safety. We also provide a caring and supportive environment for residents, staff and volunteers. | |
| Associated Complexes | Some of the partnerships include: Te Waipuna Puawai Mercy oasis and Te Ara Awhina Sisters of Mercy Elderly Outreach St Josephs Hospice. Assisi Rest Home Hospital Hamilton | |
| Fees Details/Fees Do Not Include | Our residents pay as per the Ministry of Health contract. Private paying residents pay no more than $773.08per week Exclusive: $45.00 linen labelling (one off payment) $20.00 per month for the provision of Pastoral care. | |
| Updated: 17 Jun 2008 | ||
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | We have staff conversant in Afrikaans |
| Cantonese | Yes | Volunteers and residents |
| Chinese | Yes | Volunteers and residents |
| Chinese dialect | Yes | Volunteers and residents |
| Cook Island | Yes | We employ Cook Island staff |
| Croatian | Yes | Residents |
| English | Yes | |
| Fijian | Yes | We employ Fijian staff |
| Fijian Indian | Yes | We employ Fijian Indian staff |
| Filipino | Yes | Staff |
| French | Yes | Residents |
| Hindi | Yes | Residents |
| Maori - Te Reo | Yes | Staff & residents |
| Rarotongan | Yes | Staff |
| Samoan | Yes | Staff |
| Tokelauan | Yes | Staff |
| Tongan | Yes | Staff |
| Yugoslavian | Yes | Resident |
| Updated: 11 Jun 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Pastoral Care on site |
| Christianity | Yes | Pastoral care available for all persons. |
| Denominations/Faiths represented | Yes | We have a pastoral care office including staff & volunteers, & there are regular ecumenical as well as Catholic services in the chapel. All faiths are welcomed. We recognise the spiritual needs of our residents & provide care for the whole person. |
| Methodist | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | Mercy Parklands is Catholic by inspiration & our core values reflect the healing ministry of Jesus. We provide age care for those in greatest need, based on the vision of the Sisters of mercy, and spirituality is an integral part of the service we offer |
| Location | Distance | Details |
|---|---|---|
| Public Transport | 1.00 km | Local services include bus, train & taxi services |
| Shops | 1.00 km | Ellerslie Town centre. There are a number of cafes, 4 Square & bakery. Meadowbank shopping complex is approximately 2km away and offers a supermarket, banks and many other speciality shops. |
| Mall | 2.00 km | Mt Wellington Shopping Complex, Remuera Shopping experience |
| Parks | 0.10 km | Waiatarua Park & wetlands. One Tree Hill 5kms |
| Library | 2.00 km | A short distance to Remuera library |
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
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