Rest Home Care
Mary Shapley Rest Home and Hospital, Whakatane
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Mary Shapley Rest Home and Hospital has a strong family spirit and a reputation for providing Wholehearted Care. Our recently refurbished rest home and hospital is warm and comfortable and we enjoy wonderful support and involvement from the local community. Mary Shapley Retirement Village, with its independent units and serviced apartments, completes the close-knit community.
Mary Shapley is centrally located within easy walking distance of Kopeopeo shops and is across the road from Whakatane Public Hospital. Continue to enjoy the Whakatane lifestyle with us. Mary Shapley is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. To find out more, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 4 Spence Lane View Map |
| City/Town | Whakatane |
| District Health Board Area | Bay of Plenty |
| Phone | (07) 308 8980 |
| Fax | (07) 308 0950 |
| Manager | Bernice Cooper (Phone: (07) 308 8980) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 5 Dec 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 13 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 29 |
| Long term vacancy | No |
| Short term vacancy | No |
| Subsidised short term care vacancy | No |
| Private short term care vacancy | No |
| Impending vacancy | No |
| Updated: 13 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Registered Nurse Cover 24 Hours | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | 0.00 | No | Access to and referral available. |
| Occupational Therapist | 0.00 | No | Access to and referral available. |
| Activities Co-ordinator | Yes | Recreational Therapy is provided Monday – Friday morning and afternoons. | |
| Hairdresser | Yes | The Hairdresser visits every Tuesday. Prices are on the Notice boards. Appointments are made at the main office | |
| Podiatrist | Yes | Access to local Podiatrist scheduled 6 weekly. The cost is met by the resident, unless prescribed by the GP. | |
| Dietitian | Yes | Access to and referral available to local DHB. | |
| Kaumatua | No | Access to via local DHB & Maori Health Services. | |
| Chaplain/Spiritual Advisor | Yes | Our Chaplain provides pastoral care, visits once a week and is on call as required. Inter-denominational Church Service ~ Thursday afternoon 3:45pm. | |
| Other Personnel | No | Your own GP visits regularly. | |
| Updated: 10 Jul 2009 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Wound Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Diabetic Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Continence Advisor | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Infection Control | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Stomal Therapist | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Specialist Palliative Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Palliative Care | Yes | |
| Psychiatric Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Stroke Rehabilitation | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Tracheotomy Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Dialysis | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Spinal Injuries | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Primary Rural Health Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Specialised Dementia Care | Yes | Via referral to Support Net / Whakatane Bay of Plenty DHB. |
| Gerontological Care | Yes | |
| Urology | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Community Health | Yes | |
| Clinical Manager | Yes | |
| Anthroposophical Care | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Psychologist | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Psychiatrist | Yes | Via referral to Whakatane Bay of Plenty DHB. |
| Other Post Graduate Specialities | Yes | |
| Updated: 10 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Current YPD contract. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Subject to room availability |
| Carer Support/Respite Care Booking Facility | Yes | Subject to room availability |
| Rooms (Single) | Yes | |
| Ensuite | Yes | 25 Rest Home bedrooms with ensuites. |
| May Bring Own Furniture | Yes | As negotiated with Manager. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | One georgeous over loved cat called LEO! |
| Negotiate To Bring Own Pet | Yes | As negotiated with Manager. |
| Phone Access In Own Room | Yes | At residents own cost. |
| Resident can adjust heating in own room | Yes | We have an automatic thermostatically controlled heating system. The use of personal portable heaters is prohibited because of the high risk of fire resulting from accidents. If you ever feel hot or cold please advise the staff immediately. |
| Maori Kaupapa | No | However we have a Maori Health Plan in place and this is kept updated. |
| Residents Committee | No | However, we have 3 monthly Residents Interests Group Meetings for residents to put their views across. |
| Newsletter | Yes | We produce a quarterly newsletter for Residents and their families. Any contributions are gladly received. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Various seating areas including small lounges which are available if you wish a quiet place to sit with your family. |
| Outings | Yes | |
| Smokers Room | No | Smoking is only permitted in the designated Smoking area – our outdoor Nikau porch. |
| Smoking Permitted | Yes | The Smoke Free Environment Act 1990 provides for all work areas and places for public use to be smoke free. This legislation is applied to our facility. It is our policy to promote wellness and good mental and physical health amongst residents and staff. |
| Sprinklers | Yes | A full smoke detection system / sprinkler system is installed throughout the facility.Our fire alarms are connected directly to the Fire Brigade. |
| Updated: 10 Jul 2009 | ||
| Mary Shapley Rest Home and Hospital has a strong family spirit and a reputation for providing Wholehearted Care.
Our recently refurbished rest home and hospital is warm and comfortable and we enjoy wonderful support and involvement from the local community. Mary Shapley Village, with its independent units and serviced apartments, completes the close-knit community. Mary Shapley is centrally located within easy walking distance of Kopeopeo shopping centre and is located across the road from Whakatane Public Hospital. Our wonderful staff are dedicated to providing Wholehearted Care and continually go beyond what is basic requirement to truly understand individual needs. Our care comes from the heart as well as the head. We treat our residents with respect and compassion. We have an extensive activities programme including regular outings, entertainment, concerts, exercise therapy, visiting library service, newspaper readings, music and sing-alongs, housie, quizzes and happy hours. An interdenomination church service is held weekly. Mary Shapley is part of BUPA, New Zealand's leading aged care services provider, with rest homes, hospitals, residential villages and personal medical alarms throughout the country. Enjoy the Whakatane lifestyle with us. |
| Updated: 10 Jul 2009 |
|
The Recreational Therapy programme includes individual and group activities, has creative and intellectual components and includes regular supervised outings and visits from a variety of entertainers.
|
| Updated: 10 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Breakfast may be served in rooms, but we encourage residents to have other meals in the Dining Room where possible. Please let us know of any cultural or spiritual food preferences, food dislikes or any allergy to food. Food kept in your room should be stored in a container with a lid. Meals times: Breakfast 7.30am Morning tea 10.00am Lunch/Hot Dinner 12:midday Afternoon tea 3.00pm Tea 5:30pm Supper 7:30pm | |
| Staffing Details | To know that a continuing care hospital is on-site and close at hand provides peace of mind for residents and their families. At Mary Shapley our rest home /hospital facility came first and, for some time has held the reputation as being the leading provider of residential care for the elderly in Whakatane and the surrounding area. The professional team of registered nurses, caregivers and support staff are on hand to provide quality care, support and service to all residents in their care. Our staff are experienced with ongoing training in all aspects of aged care. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. | |
| Fees Details/Fees Do Not Include | Please refer to the Manager for full details. | |
| Updated: 10 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Filipino | Yes | |
| Interpreter | Yes | Relatives and their families who are not able to communicate effectively in the English language and whose mother tongue is not English will be offered access to appropriate Interpreter Services. |
| Maori - Te Reo | Yes | |
| Other Information | Yes | If you have any special needs/practices/preferences relating to your ethnic background, please let us know so that we can ensure these are met empathetically and with consideration. We have a Maori Health Plan in place and this is kept updated. |
| Updated: 10 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Christianity | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| (Other comments) | Yes | We are an inter-denominational facility and ensure all residents have access to spiritual and pastoral care of their own choice. This is so residents unique and individual needs are met. |
| Updated: 10 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.00 km | |
| Shops | 0.30 km | Kopeo Shopping Centre is in close vicinity and within walking distance. |
| Mall | 3.00 km | Whakatane Town Centre |
| Parks | 0.00 km | |
| Library | 0.01 km | There is a range of library books in our on site library and a library service is available fortnightly. |
| Updated: 10 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | We have current certification against the New Zealand Health & Disability Sector Standards. 3 year certification was granted in April 2007. |
| Verification New Zealand Limited (Auditing Agency) | Yes | |
| Updated: 18 Oct 2011 | ||