Rest Home Care
Liston Heights Rest Home and Hospital, Taupo - Catherine Armstrong House
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Liston Heights Rest Home and Hospital is a continuing care facility providing a range of care options depending on your needs.
Our rest home wings include studio units that help maximise privacy and independence while offering security and nursing supervision if required. There are sunny, peaceful places to sit outside in the attractive gardens and with wonderful views over Lake Taupo to Mount Ruapehu, there's always something to see. Liston Heights is part of an active retirement community with Liston Heights Retirement Village right next door. Liston Heights is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. For more information, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 19 Liston Ave View Map |
| City/Town | Taupo 3330 |
| District Health Board Area | Lakes |
| Phone | (07) 378 2666 |
| Fax | (07) 377 2169 |
| Mobile | 0274 917 648 |
| Manager | Janet Lester (Phone: (07) 378 2666) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 27 Mar 2012 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 31 |
| Updated: 14 Mar 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | On duty in the facility at all times - Coordinator of rest home is a registered nurse | |
| Enrolled Nurse | 6 | Yes | Through the Hospital & Facility |
| Physiotherapist | Yes | On Site Physiotherapist and assistant available 3 days per week | |
| Occupational Therapist | Yes | available for advice through Bupa Care Services | |
| Own Social Worker | Yes | Bupa Care Services have own Social Worker who liaises with other health professionals during the placement of a resident and will work with other residents if required. | |
| Activities Co-ordinator | Yes | Full Time staff member and one part time activities assistant. | |
| Hairdresser | Yes | On site Hairdresser available 5 days per week by appointment with a full onsite salon. | |
| Podiatrist | Yes | Will come on site when required. This can vary accordingly to resident needs. | |
| Dietitian | Yes | Bupa Care Services have their own Dietitian for the 46 sites in New Zealand. | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | Liston Heights will take guidance from whanau members when required. | |
| Chaplain/Spiritual Advisor | Yes | Liston Heights will take guidance from the resident and or family members when required. | |
| Other Personnel | Yes | We have a group of Volunteers who are organised by the Activities department. The volunteers play a large part in our community for their services that they provide to residents. | |
| Updated: 15 Feb 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Stomal Therapist | No | However we have nurses available with Stomal training. |
| Specialist Palliative Care | Yes | |
| Palliative Care | Yes | |
| Psychiatric Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Specialised Dementia Care | Yes | |
| Gerontological Care | Yes | |
| Clinical Manager | Yes | |
| Other Nursing Specialities | Yes | Alternative Therapy |
| Psychologist | Yes | |
| Psychiatrist | No | However we can access this service as required |
| Other Post Graduate Specialities | Yes | We offer studies to all staff members |
| Updated: 10 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Primary Health Funded Short Term Care | Yes | |
| Palliative Care Contract | Yes | |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Suit Couple) | Yes | |
| Ensuite | Yes | All rooms have ensuites. |
| May Bring Own Furniture | Yes | Generous bedsit style of room. |
| Alcohol Permitted | Yes | |
| Pets In Residence | Yes | |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | |
| Family Committee | Yes | |
| Newsletter | Yes | |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | Skilled Staff able for assessment and management |
| Lounges/seating areas | Yes | |
| Outings | Yes | |
| Smoking Permitted | Yes | |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Updated: 10 Jul 2009 | ||
| You can be sure of companionship, comfort and security at Liston Heights. It's a happy, friendly place with a strong community spirit and a reputation for skilled compassionate care. If you join us, we know you will soon make new friends and feel right at home.
The rest home is unique in that all rooms other than the short-term respite care rooms, are spacious studio units. These units are configured as bed sits with full ensuite and a kitchenette that has a small fridge with tea making facilities. Residents are therefore able to enjoy visits from family and friends in the comfort and privacy of their own rooms if they choose to do so. Liston Heights provides a full range of services from independent units though to services for those who have more complex needs. |
| Updated: 10 Jul 2009 |
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Activity programme, Advocate, Age Concern, Alzheimer's Society, Art, BBQ, Blind Foundation, Board games, Bowls, Breakfast in bed, Cards, Care and Craft, Church, Classical Music, Concerts, Craft, Dancing, Entertainment, Entertainers, Exercises, Games, Gardening, Golf, Happy Hour, Housie, Indoor Games, Jigsaw, Library, Minibus, Movies, Music, Newspaper reading, Organ, Parkinson's Society, Petanque, Pianist, Reading, Roses, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Sky TV, Stroke Group, Videos |
| Updated: 10 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | You will love mealtimes at Liston Heights. Meals are prepared, fresh each day on the premises. We make sure meals are nutritious, varied and plentiful. Menus are supervised by a dietician and we are happy to cater for special diets. We serve breakfast, dinner and tea as well as morning and afternoon teas (home baking!) and supper. You're welcome to have breakfast in your room if you prefer. And we'll make you a cuppa any time, day or night. | |
| Staffing Details | We have full compliment of Registered Nurses who are long standing staff members they are very familiar of the operation of Liston Heights. Our staff are hard working, from our Caregiving to Housekeeping, Administration to Gardening staff. | |
| Associated Complexes | We are part of Bupa Care Services, a specialist aged care provider. | |
| Fees Details/Fees Do Not Include | Please contact Administration for further details | |
| Updated: 10 Jul 2009 | ||
| Language | Status | Details |
|---|---|---|
| Cook Island | Yes | |
| English | Yes | |
| Fijian | Yes | |
| Maori - Te Reo | Yes | |
| Samoan | Yes | |
| Tokelauan | Yes | |
| Updated: 10 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Once fortnightly conducted on site |
| Baptist | Yes | Once fortnightly conducted on site |
| Updated: 10 Jul 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.10 km | Public Bus stops right outside front entrance |
| Shops | 1.50 km | Hilltop Shops - Fish & Chip Shop/Dairy/Restaurant/Beauty Salon/Electrical Shop |
| Mall | 4.00 km | Town Centre - Full range of shopping |
| Parks | 2.00 km | Botanical Gardens and Hilltop Play Ground |
| Library | 4.00 km | Library Books delivered fortnightly or Weekly Bus Trip to Library |
| Updated: 10 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| Registered Retirement Village | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
| Updated: 15 Feb 2010 | ||