Rest Home Care
Lady Ascot
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To provide a quality, homely environment in which the frail or confused elderly may live in an atmosphere of respect and friendliness and have their physical and psychological needs met in a dignified manner.
We will always respect your privacy, treat you with dignity, and involve you in making your own decisions about your care. |
| Detail | |
|---|---|
| Address | 24 Ascot Avenue View Map |
| Suburb | Remuera |
| City/Town | Auckland |
| District Health Board Area | Auckland |
| Phone | (09) 523 1851 |
| Fax | (09) 523 1862 |
| Mobile | 021 689 496 |
| Manager | Monica Sharma (Phone: (09) 523 1851 or 021 689496) |
| Owner | Love Earth Aotearoa Foundation (Phone: (09) 528 0456) |
| Updated: 1 Mar 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | No |
| Updated: 20 Apr 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 15 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| We have two single rooms available. You are most welcome to visit us.You can call the rest home on 523 1851 and talk to Selaima or Monica on 021 689 496. | |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Numerous recorded commendations from families of residents and former residents attesting to the warmth of care provided and faultless services by management and staff to residents and families in all aspects of care and activities for residents and communication with families. |
| Updated: 30 Apr 2012 |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | New Zealand trained Registered Nurse | |
| Healthcare Assistants/Caregivers | Yes | Well trained with minimal turnover. | |
| Physiotherapist | Yes | Visits as need arises | |
| Occupational Therapist | Yes | Occupational therapist overlooks all activities and advises and trains the staff. | |
| Diversional Therapist | Yes | Leisure activities are supplemented by the Care Manager and staff in between regular duties. A rheumatism music tape is used for exercise. Diversional therapist conducts sessions twice weekly. | |
| Activities Co-ordinator | Yes | Our Occupatioan Therapist guides the Care Manager and staff re the activites programme.A final year OT also conducts twice weekly activities. | |
| Hairdresser | Yes | Professional hairdresser in-house every Wednesday morning. | |
| Podiatrist | Yes | Steve Robson, mobile podiarist, visits at regular intervals. (every 6 weeks) | |
| Dietitian | Yes | The Nutrition Consultant reviews our 4 weekly menu cycle. We use this service as and when required. | |
| Accredited Visitors | Yes | Age Concern visitors .Church vocationists of a number of denominations ( Sister Catherine-Catholic. St Aidans Church representative, Church Choirs visit occasionally.Auckland Grammar boys.Amitaba Hospice volunteers for resident-specific companionship. | |
| Kaumatua | Yes | As and when needed. | |
| Chaplain/Spiritual Advisor | Yes | Sister Christina (Roman Catholic) visits once a week.Pastor Paul Kelly-Moore from St Aidan`s Anglican Church conducts monthly visits for Pastoral Care Support for older persons. Services from any other Church can be arranged if required. | |
| Other Personnel | Yes | Our registered nurse has NZ and overseas experience. Our Care Manager ( Selaima Ofanoa) has been in the elder care service for over 25 years. | |
| Updated: 31 Oct 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Wound Care | Yes | Our RN is specialised in wound care |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | IC is done by our RN and Manager |
| Clinical Manager | Yes | Our registered nurse conducts Clinical Manager functions. |
| Updated: 20 Apr 2012 | ||
| Respite & Carer Support/Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Respite for rest home level of care |
| Carer Support or other Short Stay | Yes | For rest home level of care |
| Advance bookings taken | Yes | |
| Subsidised service | Yes | We take both subsidised and private paying residents |
| Private paying service | Yes | We take both subsidised and private paying residents |
| Updated: 20 Apr 2012 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Carer Support/Respite Care Booking Facility | Yes | |
| Rooms (Single) | Yes | Each room has a vanity unit. |
| Rooms (Shared) | Yes | We have 1 double room. |
| Female residents only | Yes | |
| May Bring Own Furniture | Yes | |
| Pets In Residence | No | Pet therapy on regular basis. |
| Negotiate To Bring Own Pet | Yes | |
| Phone Access In Own Room | Yes | Can be arranged on request. |
| Resident can adjust heating in own room | No | Heating is taken care of by the staff for safety reasons. |
| Maori Kaupapa | Yes | Can be arranged when needed. |
| Newsletter | Yes | Due to the size of our rest home we are able to communicate with the families directly on a one-on-one basis. |
| Policy for management of challenging behaviour | Yes | Staff are fully aware of policies and procedures in place. |
| Confused Residents | Yes | Confused residents are able to wonder about in the gardens and periphery without getting lost. |
| Lounges/seating areas | Yes | Elegant lounge with comfortable seating. Also a sunny verandah which is very popular and overlooks private garden area and doubles up as an outdoor cafe/alfresco dining over summer. |
| Outings | Yes | Weekly Age Concern bus trips to places of interest around Auckland. Other outings of interest including regular excursions to parks, gardens, seaside etc.Also regular visits to Communicare. |
| Semi-Secure | Yes | |
| Sprinklers | Yes | |
| Audit report available | Yes | |
| Updated: 1 Mar 2011 | ||
| Lady Ascot Rest Home is located in a beautiful large 1900’s bungalow that has been refurbished into a 15 bed facility. It retains all the grace and serenity of a stately family home. High ceilings give the home a sense of spaciousness and the soft drapery, furnishings and open fireplace create a homely cosiness. Our small size helps us to retain that special homely feel.
The home looks and smells fresh and clean. An attractive small garden compliments the home. The Home is owned by the Love Earth Aotearoa Foundation, a NZ registered Charity. |
| Updated: 30 Apr 2012 |
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We provide T.L.Q.C. (tender, loving, quality care) in a homely atmosphere with delicious home cooked meals.
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| Updated: 1 Mar 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | All prepared on premises with special emphasis on oldtime favourites. 4 weekly menu cycle. Special diets available. | |
| Staffing Details | 24 hour staffing with very experienced long term staff. New Zealand qualified registerd nurse with over 25 years NZ and overseas experience. Dr. Haydon is our RH Dr and visits weekly and is on call. | |
| Fees Details/Fees Do Not Include | Details available in our brochure | |
| Updated: 20 Apr 2012 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | Every one speaks in English |
| Fijian | Yes | Staff available to speak in Fijian |
| Fijian Indian | Yes | Staff available to speak in Hindi |
| French | Yes | |
| Hindi | Yes | Staff available to speak in Hindi. |
| Japanese | Yes | |
| Tongan | Yes | Staff available to speak in Tongan. |
| Updated: 1 Mar 2011 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | St Aiders church proides service at the rest home |
| Baptist | No | If needed arrangement can be made |
| Brethren | No | If needed arrangement can be made |
| Buddhism | No | If needed arrangement can be made |
| Christianity | Yes | In House Sevice every week |
| Confucianism | No | can be arranges |
| Denominations/Faiths represented | No | can be arranged |
| Hinduism | Yes | can be arranged |
| Inter denominational | No | can be arranged |
| Islam | No | can be arranged |
| Jehovah Witness | No | can be arranged |
| Judaism | No | can be arranged |
| Methodist | Yes | can be arranged |
| Presbyterian | Yes | can be arranged |
| Roman Catholic | Yes | In house service once a week |
| Seventh Day Adventist | Yes | |
| The Church of Jesus Christ Latter-Day Saints | Yes | |
| (Other comments) | Yes | Residents are welcome to have any services of their choice at the rest home. We are happy to arrange service for the residents and respect every faith |
| Updated: 20 Apr 2012 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.05 km | Remuera bus stop at corner |
| Shops | 0.06 km | Remuera shopping centre |
| Mall | 0.06 km | Remuera Shops and supermarket |
| Parks | 0.04 km | Ascot Park |
| Library | 0.05 km | Remuera Library |
| Updated: 9 Jul 2008 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | |
| New Zealand Aged Care Association | Yes | |
| Care Association New Zealand | Yes | |
| ACE ("Aged Care Education" Training programme) | Yes | An on going training.Some staff have already completed ACE programme. |
| National Certificate in Diversional Therapy | No | We obtain in -house training from qualified therapists to assist staff and management. |
| National Certificate in Community Support Services (Core Competencies) | Yes | |
| New Zealand Council of Christian Social Services (NZCCSS) | No | We have visitors from diffrent churches |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Home and Community Support Sector Standards (Standards NZ) | Yes | We have volunteers from Ambitabha Hospice to spend one -on -one time with residents on a regular basis. |
| Bureau Veritas Quality International (Auditing Agency) | Yes | 3 year certification granted. An on going surveillance audit every 18 months. |
| Other details | Yes | An ongoing quality control audit is conducted monthly by the Management. We have also been audited by ADHB. |
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| Updated: 20 Apr 2012 | ||