Rest Home Care
Hillcrest
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PHILOSOPHY
We are not just a home away from home, we are family. To ensure that all residents physical, emotional and spiritual needs are met at all times in a caring environment that is safe and adaptable to personal preferences and changing capabilities. To ensure that all residents are treated fairly, regardless of age, gender, racial or ethnic background, disability or other status. To provide opportunities for full development of each residents own potential and the right to access educational, cultural, spiritual and recreational resources of society to ensure the greatest quality of life possible. To encourage independence within the limits of each individuals capabilities. To respect the dignity, beliefs, needs, confidentiality, privacy of residents and their right to make decisions about the care and quality of life that they may want and receive. To maintain the residents contact and involvements with their own families and the community. |
| Detail | |
|---|---|
| Address | 73 Simla Ave View Map |
| City/Town | Havelock North |
| Postal Address | 4130 |
| District Health Board Area | Hawke's Bay |
| Phone | (06) 877 5909 |
| Fax | (06) 877 6572 |
| Mobile | 027 495 3454 |
| Manager | Yvonne Hansen (Phone: 06 877 5909) |
| Owner | Jeannette Samundsen (Phone: 027 495 3454) |
| Website | http://www.hillcrestresthome.co.nz |
| Updated: 1 Jun 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 5 Oct 2009 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 20 |
| Updated: 5 Oct 2009 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | On call 24 hours | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | Yes | As needed | |
| Diversional Therapist | Yes | Attends daily | |
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Yes | As needed | |
| Dietitian | Yes | Oversight of menu reviewed yearly. Available to advise on special needs diets. | |
| Kaumatua | Yes | ||
| Chaplain/Spiritual Advisor | Yes | Salvation Army Captain visits weekly. | |
| Updated: 5 Oct 2009 | |||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | Private and subsidised care provided, 7 days per week. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Designated short term care bed. |
| Carer Support/Respite Care Booking Facility | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | No | No person shares at Hillcrest unless they are a couple or have chosen to share with a friend. |
| Rooms (Suit Couple) | Yes | Two rooms in the main building are ideally suited for couples who may require a higher level of care. Two units which are ideally suited to couples who wish for a little bit more independence and privacy while enjoying the benefits of residential care. |
| Ensuite | Yes | 4 rooms are ensuited. |
| May Bring Own Furniture | Yes | |
| Alcohol Permitted | Yes | May have alcohol in own room as long as this is not abused. |
| Pets In Residence | Yes | Cats |
| Negotiate To Bring Own Pet | Yes | This will depend on the pet and the circumstances. We have taken pets and will continue to do so. |
| Phone Access In Own Room | Yes | Residents phone line available. In addition residents can have their own phone. However, we recommend using mobile phones nowadays. |
| Resident can adjust heating in own room | Yes | |
| Maori Kaupapa | Yes | |
| Residents Committee | Yes | A monthly Resident Meeting is held. This is chaired by either Captain Keith and his wife Mavis from the Salvation Army or Marlene Abbott (Supervising Diversional Therapist). Minutes are recorded and feedback provided to the Manager. |
| Family Committee | No | Families are invited to get-togethers regularly throughout the year. |
| Newsletter | Yes | Quarterly |
| Policy for management of challenging behaviour | Yes | Please see the Manager for details. |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Two lounges and an outside deck. |
| Outings | Yes | At least once a week |
| Smokers Room | No | There is no smoking inside. The deck is used for smoking plus a sheltered area is available when the weather is less balmy. |
| Smoking Permitted | Yes | Only in designated areas. |
| Semi-Secure | Yes | The front door is security coded. The remainder of property is fenced. |
| Sprinklers | Yes | A requirement of our Building WOF is that the sprinkler system is fully checked annually. |
| Audit report available | Yes | HDANZ are the audit agency employed. |
| Updated: 30 Sep 2010 | ||
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Activity programme, Advocate, able to access the following groups(Age Concern, Alzheimer's Society, Blind Foundation, Stroke Group, Parkinson's Society etc), BBQ, Big print books, Bingo, Board games, Bowls, Breakfast in bed (most residents have breakfast in bed), Cards, Care and Craft, Children (grandchildren etc visit), Classical Music, Concerts, Craft, Digital camera, Email, Entertainers, Entertainment, Exercises, Fax, Flower arranging, Games, Garden, Gardening, Happy Hour (usually on Sundays), Indoor Games, Jigsaw, Massage (visiting massage therapists), Meal choices, Men, Music, Newspaper reading (daily - Dominion), Open fire, Outings, Parties, Pianist, Picnic facilities (go out for picnics), Quizzes, Reading, Religious services, Roses, RSA (visit weekly, we also take residents down to the RSA for dinner and drinks), Service women, Servicemen, Shopping (use a family car for individual excursions), Sing-a-longs, Singing, Videos, Vegetarian (as required), Views (many rooms have a lovely view across the back hills of Havelock North), Visitors are welcome at any time. |
| Updated: 16 Jun 2007 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Home cooked meals, catering for special diets eg vegeterian, low fat and diabetic etc. Home cooking and baking at morning and afternoon tea. Main meal at mid-day. | |
| Staffing Details | Manager lives on site and is on call 24 hours, Registered Nurse and caregivers. In house Doctor available 24 hours. | |
| Fees Details/Fees Do Not Include | With the exception of two purpose units the standard fee is the government approved per diem rate. Any additional charges incurred are explained in the agreement both parties sign when the resident moves into Hillcrest Rest Home. | |
| Updated: 2 Aug 2008 | ||
| Language | Status | Details |
|---|---|---|
| English | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 16 Jun 2007 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | |
| Salvation Army | No | However, Salvation Army Captain Keith and his wife Mavis, come in regularly each week. They often join the residents for afternoon tea and catch up with each person. In addition, services are conducted when requested. |
| Updated: 16 Jun 2007 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.20 km | Bus stop on Simla Ave |
| Shops | 2.00 km | petrol station and associated store |
| Mall | 4.00 km | Havelock North Village |
| Parks | 1.50 km | Keirunga Gardens and Tainui Reserve |
| Library | 4.00 km | Havelock North Village |
| Updated: 16 Jun 2007 | ||
| Credential | Status | Details |
|---|---|---|
| New Zealand Aged Care Association | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
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| Updated: 30 Sep 2010 | ||