Rest Home Care

Epsom South Retirement Home

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We aim to make Epsom South Retirement Home "a Home" where people can live in a comfortable, warm and friendly environment.
We offer top quality indivisulised care for people of all abilities, cultures and personalities. Each resident at Epsom South can expect to have a personalised program put in place surrounding their mental, physical, cultural and personal needs. We have an extensive day programme which is updated regularly to ensure a wide range of activities for both groups and individuals.
We have a very experienced staffing team who deliver top quality care in a warm, kind and understanding manner 24/7.

Contact Details
Detail
Address57 Pah Road   View Map
SuburbEpsom
DistrictCentral
City/TownAuckland
Postal Address57 Pah Road
District Health Board AreaAuckland
Phone(09) 625 6481
Fax(09) 625 6487
Mobile021 858435
ManagerArby Manalansan (Phone: 021 1550304)
OwnerAngela Naidu (Phone: 09 6256481)
Email
Updated: 4 May 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsNo
Updated: 5 Mar 2012

Vacancy Details
DetailStatus
Total number of beds at this level of care27
Long term vacancyYes
Short term vacancyYes
Impending vacancyNo
Updated: 23 May 2012

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes
Physiotherapist Negotiable We can access community physiotherapy as required however funding of this services needs to be determinded at time of referral.
Occupational Therapist Negotiable If a residnets requires this service as part of rehabilitation we can negotiate this with the funders.
Own Social Worker Negotiable Referral to Age Concern or Greenlane Social Workers as required.
Activities Co-ordinator Yes We provide activites 7 days a week and run a facility van for outtings and personal errands.
Hairdresser Yes Qualified Hairdresser visits every 6 weeks at a cost of $15 for a mens cut and $20 for a ladies - Colours and perms are extra. A number of residents choose to visit a hairdresser of their own choice and for this we provide transport as required.
Podiatrist Yes We have a podiatrist who visits the rest home 6 weekly but can be called in at other times if required.
Dietitian Yes A dietitian is consulted when setting our menu's ensuring well balanced, healthy meals. She is also availabe to give advice and guidance as required.
Kaumatua Yes We have contacts which can be made should the services of a Kaumatua be requested by a resident or their family/whanau.
Chaplain/Spiritual Advisor Yes Chaplain visits the home monthly to give a short service. A number of church groups offer transport to various church services on a Sunday and different social functions though out the year.
Other Personnel Yes Facility Doctor visits monthly or as required.
Updated: 21 Jan 2010

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes In cases of emergency we are happy to offer support and services to people under the age of 65 years.
Day Care Yes We can be very flexible to meet your needs. Day care can be arranged on a regular basis or as needed. People can either privately pay or use Carer Support funding.
Short Term Care e.g. Carer Support, Respite Care Yes We have a room avalible to those families who require short term care for their loved one in times of need.
Carer Support/Respite Care Booking Facility Yes If there is a need we will be happy to consider this service.
Whanau Room Yes We are happy to make accomadations for family members to stay with their loved one as needed. This can be arranged through the manager.
Rooms (Single) Yes Every room has its own handbasin
Rooms (Shared) Yes We have four shared rooms. A shared room is often a good option for those who are isolated or who like the company of others.
Rooms (Suit Couple) Yes Our shared rooms are excellent for this purpose.
Ensuite Yes All rooms have easy access either to a bathroom that is very close by, a shared ensuite or a individual ensuite.
May Bring Own Furniture Yes Residents may bring what ever furniture they wish to. We also have some storage space avalible.
Alcohol Permitted Yes Some residents choose to have a drink with their meal. Alcohol is also enjoyed on social occasions.
Pets In Residence Yes The owners dog visits and there is one resident cat and budgy.
Negotiate To Bring Own Pet Yes We love animals at Epsom South Retirement Home and will do our utmost to accomadate pets.
Phone Access In Own Room Yes There are jackpoints in each room but these need to connected at the residents own cost. A portable phone and a resident's phone are also available.
Resident can adjust heating in own room Yes Heating is sensor controlled. Residents have control over the timer in their own room.
Residents Committee Yes Monthly meetings and regular social gatherings are arranged to give residents the chance to offer input to the running of their home. The meetings are minuted and all issues are addressed by management.
Family Committee No Not at this stage but are open to suggestions
Policy for management of challenging behaviour Yes Our manager has extensive experience in behaviour support and management. Family members and health professionals are consulted when implementing programs which are designed on a case by case basis. Please see the manager for a copy of our policy.
Confused Residents Yes
Lounges/seating areas Yes We have a number of area's around the home for social gatherings, entertainment, rest and relaxation or activities.
Outings Yes A huge range of outtings are offered through our activities programme Monday to Friday. Weekend outtings are planned and arranged as required.
Smokers Room No There are a number of out door smoking area's which provide seating and shelter.
Smoking Permitted Yes There are a number of out door smoking area's which provide seating and shelter.
Semi-Secure Yes Each resident who is able to come and go as they choose are given a key code for entry and exit to the rest home. We are also happy to provide key codes to regular visiting family members and close friends.
Sprinklers Yes Our sprinkler system is checked 3 monthly by an independant company who over see's all our fire safety.
Updated: 21 Jan 2010

Special Features
Epsom South Retirement Home is under ownership of Angela Naidu and management of Arby Manalansan. Our Manager have many years of experience working with people and pride themselves on offering an excellent standard of care.

We know that individuality is important and our flexibility and experience means that we accommodate the needs of each resident personally. Each resident has the oportunity for one to one time with caregivers, management and specialists as required or desired which gives us a deeper insight to each persons individual needs. Together with family members and professionals we make it our goal to ensure each person staying at Epsom South is happy and secure in their home.

Policies and procedures with regard to the operational aspects of the home are constantly being updated and reviewed with additional programmes being implemented as the service progresses forward. We are always looking for ways to better our service and welcome input from families and outside professionals.

Updated: 13 Jul 2011

Interests & Activities

We have designed our activity programme to accomadate a variety of interests and abilities. With a focus on social interaction and mental stimulation, we offer a wide range of activities from rock concerts to the ballet, Easter show to the flower show and disco dancing to garden strolls. Our in house activities include arts and crafts, games, exercise, music, gardening, classes, reading and movie nights.

Each person is accessed on their ability, interests and personal preferences every 6 months to ensure our activities programme continues to cater for each of our residents individuality and changing needs.

Keywords: Activity programme, advocate, age concern, art, bbq,blind foundation, board bames, bowls, breakfast in bed, cards, care and craft, casino, children, church, music, communicare, Concerts, Cooking, Craft, Dancing, Digital camera, Electric beds, Entertainers, Entertainment, Exercises, Fax, Games, Garden, Gas Fire, Golden Oldies, Golf, Happy Hour, Holidays, Housie, Indoor Games, Internet, Jigsaw, Kosher cooking, Lectures, Library, Maori Women's Welfare League, Mah Jong, Massage, Men, Minibus, Minigolf, Movies, Music, Newspaper reading, Organ, Outings, Park, Parties, Pastoral care, Pianist, Picnic facilities, Quizzes, RSA, Senior Citizens, Shopping, Sing-a-longs, Singing, Swimming, TAB, Theatre, Travel, Vegetarian, Videos, Views

Updated: 15 Jun 2009

Additional Information
TopicDetails
Details re Meals Each residents cultural, personal and health requirements are taken into account when planning our menu's. We have excellent and flexible cooks who welcome input from our residents.
Staffing Details Our staff are very kind and experienced people from a variety of backgrounds. Together their range of skills are vast and they work as a team to maximise the service we provide. Staff training is on-going through out their time at Epsom South so our staff always have the means to up-skill and stay at the top of their game. Each staff member attends ongoing training course's to always stay up to date with new policies and procedures.
Fees Details/Fees Do Not Include Please see the Manager for details
Updated: 15 Jun 2009

Languages Spoken
LanguageStatusDetails
Czechoslovaki Yes Managers sister in-law is from Slovakia and is happy to assist with translations and cultural advisement.
English Yes All staff and residents speak and understand english.
Fijian Indian Yes 2 staff members, 1 resident and a number of friends, visitors and family members speak Fijian indian and are happy to assist with translation and cultural advisment.
Greek No 1 of our cooks is of Greek desent and will happily help with translation and cultural advisment.
Interpreter Yes We have contacts with an interperter service who will provide services in any language.
Maori - Te Reo No Members of staff have limited understanding and knowledge of Te Reo Maori.
Serbo-Croat Yes
Sign Language No Members of staff have limited understanding and knowledge of sign language and makaton.
Slovak Yes Managers sister in-law is from Slovakia and is happy to assist with translations and cultural advisement.
Sri Lankan Yes
Tongan Yes A number of staff are Tongan and are very happy to assist with translation and cultural understanding.
Updated: 15 Jun 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Roman Catholic Yes Monthly visits.
(Other comments) Yes We are arranging more frequent outings to church services for those who wish to attend
Updated: 5 Mar 2006

Distances
LocationDistanceDetails
Public Transport   We are on the main bus route so access to most other parts of Auckland is simple.
Shops   A good shopping centre is within walking distance of our home. It has some top resturants, cafes, designer clothing stores and specialist shops.
Mall   Royal Oak mall is only a few minutes away and offers a good range of shopping options including 'Pak n Save'
Parks   Beautiful cornwall park is within a 2 minute drive from our home or for the more able a 10 minute walk away. This park is perfect for family outtings and many of our residents enjoy picnics or strolls their with grandchild and children.
Library   Mobile bus stops 200 meters from our home weekly or residents access the local library with the activities co-ordinator. Some of our residents are members at the local DVD hire store.
Updated: 11 Mar 2008

Credentials
CredentialStatusDetails
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Telarc Quality Health (Auditing Agency) Yes
Updated: 26 Mar 2012


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