Rest Home Care
Devonport Palms
 Click to enlarge |
| "To provide the highest quality of care with respect and dignity in a homelike atmosphere" |
| Detail | |
|---|---|
| Address | 194 Devonport Road View Map |
| District | Central |
| City/Town | Tauranga |
| District Health Board Area | Bay of Plenty |
| Phone | (07) 578 0205 |
| Fax | (07) 578 9273 |
| Mobile | |
| Manager | Fay McCarrison (Clinical) |
| Owner | Peter Ayson (Director) |
| Updated: 12 Oct 2010 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 30 |
| Long term vacancy | No |
| Short term vacancy | No |
| Subsidised short term care vacancy | No |
| Private short term care vacancy | No |
| We do not have any vacancies at present but welcome enquiries. Please contact Peter or Fay concerning an inspection of Devonport Palms or for any further enquiries regarding our facility on (07) 578 0205. | |
| Impending vacancy | No |
| Updated: 10 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | 40 | Yes | Our Clinical Manager Fay McCarrison RN is on-call to deal with any emergencies. We also have additional RN support via the Cavell Group |
| Physiotherapist | Negotiable | We have a physiotherapist who is available on-call. | |
| Occupational Therapist | Negotiable | We can source Occupational Therapy support via Tauranga Public Hospital if required. | |
| Diversional Therapist | Yes | We have the services of a highly experienced Diversional Therapist who provides a comprehensive programme of activities and outings including picnics, shopping, library, men's group, movies, luncheons, visits to places of local interest. | |
| Hairdresser | Yes | We have a hairdresser who attends Devonport Palms on a Wednesday - no appointments are necessary and she is also available for special occasions. | |
| Podiatrist | Yes | We have a podiatrist who is available by appointment via Devonport Palms. | |
| Dietitian | Negotiable | We can access the services of a qualitified dietitian at any time either privately or via Tauranga Public Hospital. | |
| Accredited Visitors | Yes | We receive regular visitors from the Blind Foundation, RSA, the Hearing Society and various church groups. | |
| Kaumatua | Yes | Our kaumatua is sourced via the Cavell Group. | |
| Chaplain/Spiritual Advisor | Yes | We hold two church services at Devonport Palms each month in addition to regular church visitors. Families are welcome to make other arrangements if they wish. Communion is given on a weekly basis. | |
| Other Personnel | Negotiable | We can obtain the services of a qualified audiologist who will attend Devonport Palms on request. Many of our residents have "discovered" the benfits of reflexology - we can arrange the services of a reflexologist available by appointment. | |
| Updated: 12 Oct 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | Via our RN |
| Oxygen Management | Yes | Via our RN |
| Surgical Followup | Yes | We can and have provided post-operative care working in conjunction with other health-care specialists. |
| Wound Care | Yes | Via our RN |
| Diabetic Care | Yes | We can work in consultation with the Diabetic Clinic at the Tauranga Public Hopsital but our staff are trained to administer insulin and provide required diabetic care. |
| Continence Advisor | Yes | We work in conjunction with the Incontinence Nurse at Tauranga Public Hopsital and our suppliers of incontinence products. |
| Infection Control | Yes | We attend the Bay of Plenty Infection Control Nurses forum and have a staff member dedicated to the function of infection control within the facility. We work in conjunction with the Public Health officer. |
| Stomal Therapist | Yes | We work with the Stoma Clinic at Tauranga Public Hospital. |
| Palliative Care | Yes | We can and do provide palliative care when required with the support of Waipuna Hospice. It is our philosophy to provide this care for our residents rather than have them moved to unfamiliar and strange surroundings. |
| Gerontological Care | Yes | Again, we work in conjunction with the Gerontology Dept, Tauranga Public Hospital and through our GP's. |
| Urology | Yes | We can work in conjunction with the Urology Dept, Tauranga Public Hospital and through our GP's. |
| Clinical Manager | Yes | Fay is responsible for clinical governance and resident care. Fay is a Registered Nurse with extensive experience gained both in NZ and overseas. She is a registered Aged Care Education (ACE) assessor and is committed to staff development. |
| Psychiatrist | Yes | We can call upon the services of Mental Health Services for Older People when required and have established an excellent working relationship. |
| Updated: 24 Jan 2008 | ||
   Click to enlarge |
| Feature | Status | Details |
|---|---|---|
| Day Care | Yes | Day Care is available - participants are welcome to join the comprehensive activities programme. Unfortunately, we are not able to provide transport to and from your home but are happy to coordinate transport requirements via local taxi service. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | We are very pleased to provide short-term care whenever a vacancy permits. |
| Carer Support/Respite Care Booking Facility | Yes | Devonport Palms can provide both private and Carer Support respite care. The cost of this is $125 per day. Those clients using Carer Support will be required to pay a $47.77 per day supplement. |
| Primary Health Funded Short Term Care | Yes | Devonport Palms has a contract with Western Bay of Plenty Primary Health Organisation to provide Overnight Care at GP's request. |
| Palliative Care Contract | No | Whilst not holding a contract - we will provide palliative care for our existing residents in conjunction with support from other health care professionals in circumstances where it is considered we are able to provide best care. |
| Whanau Room | No | Residents would use their own room to meet privately with whanau or a private lounge upstairs would be made available on request. We do not have a dedicated whanau room. |
| Rooms (Single) | Yes | Devonport Palms has 26 single rooms and four apartments. |
| Rooms (Shared) | No | We have no shared rooms. |
| Rooms (Suit Couple) | Yes | Devonport Palms has four apartments ideal for couples. These could be used for either private or subsidised care (with payment of a supplement). |
| Ensuite | Yes | Most rooms have either a private or shared ensuite facility. Rooms which are serviced by a communal bathroom have no more than 3-4 users. |
| May Bring Own Furniture | Yes | We encourage residents to bring their own furniture, paintings etc in order to personalise their room. |
| Alcohol Permitted | Yes | Residents may consume moderate amounts of alcohol unless consumption results in behaviour which infringes upon the rights of other residents. We provide alcohol for special occasions and Happy Hour (normally Friday). |
| Pets In Residence | Yes | The owner's Maltese/Jack Russell cross "Josephine" is a regular visitor and is friends with everyone - well, anyone who will give her a treat.... |
| Phone Access In Own Room | Yes | Most rooms have an existing telephone jack-point. There is also a resident cordless phone available. Toll calls will be charged back to the resident. |
| Resident can adjust heating in own room | Yes | All rooms have heating which can be adjusted in each room. |
| Residents Committee | Yes | We have regular Residents' meetings. Devonport Palms encourages resident input into menu choices - providing valued feed-back on resident likes and dislikes. |
| Family Committee | No | We strive to build and maintain an excellent relationship with family members. We have a philosophy that whilst cognizant we have the contractual responsibility of primary-carer - families are very much partners in this process. |
| Policy for management of challenging behaviour | Yes | We have policies and procedures as required which cover the management of challenging behaviour. We also liaise with healthcare professionals when assistance is required. |
| Confused Residents | Yes | There is always an element of confusion present to varying degrees with residents who might have dementia. This is accepted. Our primary concern must be the welfare and safety of each resident. |
| Lounges/seating areas | Yes | We have a large lounge area which opens on to a patio set in a pretty garden setting. For those seeking a quiet place to read or relax, there is an upstairs lounge with lovely views out over the inner harbour towards Maungatapu and Matapihi. |
| Outings | Yes | We have regular outings as part of our diversional therapy programme. We also encourage family to regaularly call and take their family members on outings. |
| Rural Setting | No | Devonport Palms has the convenience of being close to all amentities but is set in lovely grounds which boasts no fewer than five large protected trees. |
| Smoking Permitted | No | Devonport Palms has a strict NO SMOKING policy within the building. Residents and visitors who wish to smoke may do so outside. |
| Sprinklers | Yes | Devonport Palms is fitted with smoke detectors, a sprinkler system and emergency lighting . The monitored system is compliant with the highest required building standards as evidenced by an annual buildings warrant of fitness audit and certification. |
| Updated: 16 Jan 2012 | ||
| Devonport Palms is committed to providing quality care in a home-like environment.
Because we are so centrally located within Tauranga, we are close to all amentities and medical facilities. Devonport Palms is a charming building set in mature grounds. |
| Updated: 24 Jan 2008 |
   Click to enlarge |
|
Activity programme, Arthritis society, Advocate, Age Concern, Alzheimer's Society, Aromatherapy, Art, , BBQ, Big print books, Bingo, Blind Foundation, Board games, Bowls, Breakfast in bed, Canine friends, Cards, Care and Craft, Chapel, Children, Church, Classical Music, Concerts, Digital camera, Entertainers, Entertainment, Exercises, Fax, Garden, Happy Hour, Indoor Games, Internet, Library, Massage, Movies, Music, Organ, Outings, Parkinson's Society, Parties, Pianist, Picnic facilities, Quizzes, Reflexology, Reading, RSA, Shopping, Sky TV, Sing-a-longs, Vegetarian |
| Updated: 28 May 2007 |
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | Fluent speaker on staff |
| English | Yes | |
| French | Yes | |
| Maori - Te Reo | Yes | Can be accessed |
| Updated: 12 Oct 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | |
| Baptist | Yes | |
| Brethren | Yes | |
| Christianity | Yes | |
| Denominations/Faiths represented | Yes | |
| Inter denominational | Yes | |
| Jehovah Witness | Yes | |
| Methodist | Yes | |
| Non denominational | Yes | |
| Presbyterian | Yes | |
| Roman Catholic | Yes | |
| Salvation Army | Yes | |
| Updated: 28 May 2007 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.06 km | Bus transport is almost at front gate. |
| Shops | 0.15 km | We are 150 metres from the start of Tauranga central shops and business district with its retail shops, movie theatres, cafes and restaurants. |
| Mall | 0.06 km | Just across the road but we have our own mail box for dispatching mail which is cleared each day at 4pm. |
| Parks | 0.40 km | Memorial Park is a short distance and a wonderful spot for a picnic. |
| Library | 1.00 km | The library is 1 km away - we have regular visits to the library. |
| Updated: 28 May 2007 | ||
| Credential | Status | Details |
|---|---|---|
| N.Z. Aged Care Association (ex Healthcare Providers N.Z.) | Yes | We are current members. |
| ACE ("Aged Care Education" Training programme) | Yes | Fay (our Clinical Manager) is a registered assessor of ACE training programmes. We have several staff who are fully trained through the ACE programme. |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | CSSITO facilitate our ACE programme in conjunction with Health Ed Trust New Zealand Inc. |
| Telarc Quality Health (Auditing Agency) | Yes | |
 |
||
| Updated: 28 May 2007 | ||