Concord House Rest Home
At a glance
- Vacancy
- Yes
- Name
- Concord House Rest Home
- Category
- Rest Home
- Address
- 42 Matai Road
Greenlane
Auckland 1051 - Region
- Auckland
- Phone
- View Phone Number
- Fax
- View Fax Number
- Mobile
- View Mobile Number
- View Email Address
- Web
- Visit Website
Personnel
- Manager
- Jenni Qin - 0210313151
Other services
Photos
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Map
Reviews
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Concord House is unique, small size rest home aimed at providing excellent personalised care for our residents.
Caregivers are available 24hrs a day and can help residents with all daily cares including dressing, bathing, eating etc. Ask us about any special needs you may have and we will look for ways to accommodate them.
Our staff are trained to help those with dementia, difficulties eating or swallowing, difficulties walking/mobilising, difficulties in communicating and other physical or mental challenges. Please enquire if unsure.
We also have a day-care service at very affordable rates if you/your relative needs some assistance/watching in the day time.
Our friendly and multi-cultural staff provide support for elderly from many different origins. If you have an elderly relative who speaks Tongan, (Chinese) Mandarin, Cantonese, Hindi, and of course English we have a staff who speak your language, and a very inclusive programme to suit you.
We have daily activities for residents and outings to local parks or shops every few weeks (pre/post covid-19). Please enquire if you have any social preferences you would like to have met.
Check out our website for more information!
Caregivers are available 24hrs a day and can help residents with all daily cares including dressing, bathing, eating etc. Ask us about any special needs you may have and we will look for ways to accommodate them.
Our staff are trained to help those with dementia, difficulties eating or swallowing, difficulties walking/mobilising, difficulties in communicating and other physical or mental challenges. Please enquire if unsure.
We also have a day-care service at very affordable rates if you/your relative needs some assistance/watching in the day time.
Our friendly and multi-cultural staff provide support for elderly from many different origins. If you have an elderly relative who speaks Tongan, (Chinese) Mandarin, Cantonese, Hindi, and of course English we have a staff who speak your language, and a very inclusive programme to suit you.
We have daily activities for residents and outings to local parks or shops every few weeks (pre/post covid-19). Please enquire if you have any social preferences you would like to have met.
Check out our website for more information!
Service/Facility Details
| Detail | Status |
|---|---|
| Contract with Te Whatu Ora | Yes |
| Certification | Yes |
| ORA Applies | No |
| Updated: 28 Apr 2022 | |
Bed and Vacancy Details
| Detail | Status |
|---|---|
| Approximate number of beds at this level of care | 15 |
| Vacancy | Yes |
| We have one single room available (for couples/relatives or friends who want to live together) We have support for Chinese (mandarin/cantonese) speakers. | |
| Impending vacancy | No |
| Short stay considered | No |
| Premium Accommodation Charges | No |
| MOH Certification and Audit Report | View MOH certification and audit report (opens in a new tab) |
| Extra admission requirements due to COVID-19 | Please enquire |
| Updated: 24 Apr 2024 | |
Testimonials
| Excellent Care. My senior friend moved into the rest home 1 year ago. they have provided excellent care for him. his health improved a lot. definitely recommended. ~Tony Liu I can not recommend Concord more highly. All the staff are friendly, helpful and very caring and my brother felt happy and completely at home while living there. Special mention to Olive, who gave my brother exemplary care, and is a lovely lady. Jenni, runs this home as if everyone is family, and the many, many times she has gone out of her way to do extra running around for my brother and being extremely helpful, to his needs, is really humbling. You will not be disappointed if you leave your love ones care to Jenni and Concord. ~Cathy Hughes Concord House is to be highly commended for taking my mother at very short notice. They took great care of her and she settled down in her new surroundings. It was difficult for mum to be away from me for the first time in years but Concord House worked very hard to make her feel at home. We highly recommend Concord House and will use them again in the future. Special thanks to Jenni for her dedication to the job of care for the elderly. The room was comfortable and the food excellent. ~Brian Wilson Excellent clean internal and external dwelling. Client care high standard has improved with each new owner. Family contacted with all concerns regarding health issues quickly. Nominate them as the best caring home we have personally experienced. Access is so freely allowed ~Elaine and David Porter Resident Ruth Martin family Very friendly staff and residents. Mum loved it there. Great service. Highly recommended. ~Nalini Ram |
| Updated: 31 May 2022 |
Personnel
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | Our registered nurse examines residents several times a week and checks if they need further support from health professionals. | |
| Healthcare Assistants/Caregivers | Yes | Our 24 hr caregivers are lovely and friendly. They all speak multiple languages and we ask them to learn several simple phrases in different languages to help with international residents | |
| Physiotherapist | Negotiable | ||
| Occupational Therapist | Negotiable | ||
| Social Worker (on site) | Negotiable | ||
| Diversional Therapist | Yes | We have a contracted diversional therapist. | |
| Activities Co-ordinator | Yes | ||
| Hairdresser | Yes | ||
| Podiatrist | Negotiable | ||
| Dietitian | Negotiable | ||
| Accredited Visitors | Negotiable | ||
| Other Personnel | Yes | We have a contracted General Practitioner (Doctor) who comes regularly every 3 months. | |
| Updated: 28 Apr 2022 | |||
Specialities or Areas of Expertise
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| End of Life/Palliative Care | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advice | Yes | |
| Stroke Rehabilitation | Yes | |
| ACC Rehabilitation | Yes | |
| Infection Control | Yes | |
| Surgical Followup | Yes | |
| Community Health | Yes | |
| Clinical Management | Yes | |
| Updated: 28 Apr 2022 | ||
Respite, Carer Support or other Short Stay
| Respite, Carer Support or other Short Stay | Status | Details |
|---|---|---|
| Respite | Yes | Can be funded by the DHB and organized by the Needs Assessor, or privately funded. You will be fully supported by our registered Nurse and Caregivers. |
| Carer Support | Yes | Call and ask about whether we can accommodate you situation. We are usually flexible. |
| Subsidised | Yes | Funding is available through the Ministry of Health or the DHB. Speak to us and we'll provide you with the forms you will need from you GP, and instruct you on how to proceed in getting a needs assessment. |
| Private Paying | Yes | All are welcome, just let us know about your situation and we will assist you as best we can. |
| Booking can be made in advance | Yes | As above, we will do our best to accommodate each person's needs and situation if possible. |
| Updated: 28 Apr 2022 | ||
Features
| Feature | Status | Details |
|---|---|---|
| May Bring Own Furniture | Yes | We are flexible, please let us know if you would like to bring your own furniture. |
| Single Rooms | Yes | 14 |
| Shared Rooms | Yes | 1 |
| Rooms suitable for a couple | Yes | 1 |
| Ensuite | Yes | We have 1 room that includes a bathroom, however this may be occupied. Let us know if you need a room with a bathroom. We also provide commode units if you need a toilet in your room. |
| Alcohol Permitted | Yes | Under very strict conditions and oversight. |
| Pets In Residence | Yes | We are temporarily without fish (help fund them by moving in!). We are open to other pets. |
| Negotiate To Bring Own Pet | Yes | Please discuss this with us. |
| Phone Access In Own Room | No | can be arranged if needed |
| Wifi | Yes | Available throughout the rest home for all residents |
| Resident can adjust heating in own room | Yes | Some rooms use space heaters. |
| Cater for under 65 yrs with Disability | Yes | We have a contract with the Taikura Trust. |
| Lounges/seating areas | Yes | There is one large main lounge area. |
| Primary Health Funded Short Term Care | Yes | We may e able to organise this through the GP. |
| Provide End of Life/Palliative Care | Yes | |
| Day Programme for day stay clients | Yes | Please notify us of your needs and we will do our best to accommodate. |
| Outings | Yes | We do outings once every two weeks or so. |
| Whānau Room | Yes | We can arrange a vacant room for this purpose if it's available. Alternatively we can organise alternative temporary accommodation in the lounge. |
| Residents Committee | Yes | |
| Newsletter | No | There are plans to start one up in the works. |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | |
| Rural Setting | No | We have a large wheelchair accessible garden |
| Smoking Permitted | No | We have a no-smoking policy but there are smoking areas outside. We encourage residents to quit smoking. |
| Semi-Secure | Yes | We have gates to prevent confused residents from wandering off but residents can go out on independent walks if they like. |
| Updated: 28 Apr 2022 | ||
Special Features
| Concord House, previous Logan House. Our service aims to give you a personalised experience. We are a small and family style rest home so it's important we know what your wants and needs are as well as those of your family so that we can provide you with a special experience. |
| Updated: 28 Apr 2022 |
Interests & Activities
|
We have an activities coordinator. From Monday to Friday we have about one to two hours of activities a day. If the weather is good we'll go outside,. We also do indoor activities: Bingo, Cards, Games, Gardening, Jigsaw, Mah Jong, Pianist, Sky TV, Art, Crafts, Board Games, Dancing, Internet, Music, Shopping, Singing Outings: Library, CMA,Church, Advocate, Aromatherapy, Age Concern, Activity programme, Activity programme, Age Concern, Activity programme |
| Updated: 28 Apr 2022 |
Additional Information
| Topic | Details | |
|---|---|---|
| What's included in your fees and what's not | Speak to us if you have any special circumstances or have any questions. We provide full disclosure and will try to be flexible where we can. | |
| Staffing qualifications and details | All our staff a lovely and experienced carers and we are very careful when recruiting to find staff that have a honest and positive attitude. They can support residents of many different cultural and language needs. | |
| Details about meals | We have a healthy and delicious menu that we will sometimes change up. We aim to give our residents a joyful yet health conscious diet. When residents have likes or dislikes our friendly cook will try to substitute in foods that residents prefer while making sure it keeps within the healthy standards. | |
| Recreational opportunities | We adapt to your needs and requirements for recreation. | |
| Internet access | We have Wifi Available throughout the rest home. | |
| Transport | We can provide weekly transport for some activities or shopping. | |
| Updated: 28 Apr 2022 | ||
Languages Spoken
| Language | Status | Details |
|---|---|---|
| Cantonese | Yes | |
| Chinese | Yes | |
| Chinese dialect | No | Ha Ka |
| English | Yes | |
| Fijian Indian | Yes | |
| Hindi | Yes | |
| Mandarin | Yes | |
| Tongan | Yes | |
| Updated: 28 Apr 2022 | ||
Religious/Spiritual Affiliations
| Religious/Spiritual Affiliations | Status | Details |
|---|---|---|
| (Other comments) | Yes | There are two churches near the rest home. We welcome any and all faiths. |
| Updated: 28 Apr 2022 | ||
Distances
| Location | Distance | Details |
|---|---|---|
| Public Transport | 2.00 Km | 5-10 minute walk to bus stop and Greenlane Train Station. |
| Shops | 2.00 Km | We are 5-10 minute walk from a shopping centre with lots of restaurants, a bank and shops. |
| Mall | 4.00 Km | Less than 10 minutes drive away, we can arrange visits for eligible residents. |
| Parks | 0.50 Km | 5-10 minute walk to Cornwall Park, One Tree Hill. |
| Library | 3.30 Km | About 5 minutes drive away. |
| Updated: 28 Apr 2022 | ||
Credentials & Membership
| Credentials & Membership RC | Status | Details |
|---|---|---|
| Care Association New Zealand | Yes | |
| Police checked | Yes | |
| New Zealand Dental Association | Yes | |
|
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| Updated: 28 Apr 2022 | ||
The Ministry of Health conducts regular audits of Residential Care Facilities. They can be found HERE.