Rest Home Care

Aria Gardens

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At Aria Gardens, we provide a friendly, warm, homely environment. We encourage and support individuals within the community to make the most of their abilities and, where possible, increase their confidence to enable them to grow and enjoy as much independence as they can. Our philosophy is to provide every resident with their own space where they can welcome their friends and family/whanau as visitors to their home in private and comfortable surroundings.
Our vision at Aria Gardens is to provide a home where our residents live with dignity, where the environment enhances and maximizes independence and there is respect for every individual's cultural, spiritual, emotional, intellectual and physical well being. This vision is underpinned by our values of compassion, integrity, dignity, honesty, respect, innovation, accountability and excellence in our field.
Updated: 20 Aug 2013

Our facility also offers these services:

Contact Details
Detail
NameAria Gardens
Address11 Bass Road   View Map
SuburbAlbany
DistrictWaitemata North
City/TownAuckland
Postal Address11 Bass Road, Albany 0632
District Health Board AreaWaitemata
Phone(09) 415 7035
Fax09 415 7129
ManagerJon Amesbury (Phone: 09 415 7933)
Email View Email Address
Website http://www.ariavillages.co.nz
Facebook Page Find us on Facebook
Updated: 14 Aug 2014

PDFs
Preview File Description
Aria Gardens brochure Aria Gardens brochure Aria Gardens brochure

You are welcome to view our Aria Gardens brochure

Aria Gardens Resident Information Pack Aria Gardens Resident Information Pack Aria Gardens Resident Information Pack

You are welcome to view our Aria Gardens Resident information pack.

Autumn/Winter Newsletter Autumn/Winter Newsletter Autumn/Winter Newsletter

You are welcome to read our Autumn/Winter newsletter, published in April 2014.

Newsletter Autumn 2014 Newsletter Autumn 2014 Newsletter Autumn 2014

You are welcome to read all the news from Aria Gardens in the Autumn newsletter.

Spring Newsletter 2014 Spring Newsletter 2014 Spring Newsletter 2014

If you would like to be sent a copy of our latest Spring 2014 newsletter, contact us on and we will happily send you out a copy.

The Aria Chronicle - Summer 2013 The Aria Chronicle - Summer 2013 The Aria Chronicle - Summer 2013

You are welcome to read our summer newsletter.

The Aria Gardens Family Members Coffee Club The Aria Gardens Family Members Coffee Club The Aria Gardens Family Members Coffee Club

Introducing the Aria Gardens 'Family Members Coffee Club'.
This is an opportunity for family members to get together and meet others who have loved ones at Aria Gardens. It provides the opportunity to make new friends, get support and be kept informed of all the news and developments at the facility. Held every three months, on a Saturday morning, we will also set aside time for a regular education session. The club will meet again on the 26th July at 10am and will feature a presentation by our manager Jon on the different types of dementia and how families can help their loved one. All family members are welcome to attend and drinks and snacks will be provided.

WDHB Quality Report WDHB Quality Report WDHB Quality Report

We are pleased to announce that Aria Gardens was the only Residential Aged Care facility to be featured in the 2012/2013 Waitemata District Health Boards Quality Report. Not only that, but we were featured twice for our innovative and unique Adopt-a-Grandparent scheme and the Aria Collaborative Care Approach.

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Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsSome Rooms
Updated: 23 Jan 2013

Bed and Vacancy Details
DetailStatus
Approximate number of beds at this level of care42
Long term vacancyNo
Short term vacancyNo
Impending vacancyNo
Updated: 23 Oct 2014

Testimonials
October 2014
To all of the staff at Aria Gardens.
I would love to thank you all for the amazing job you do in looking after my father John. I cannot fault the Rest Home at all, dad is always immaculate from all of the hands on care and attention he receives and truly deserves from his personal cares, I can’t believe how great he always looks, always clean, never smelly, fingernails always done etc. His room is always clean in every way from his draws, bedding etc. and the fact that there is always something on in the way of activities, visitors, entertainment, van rides etc. The three years that dad has been there, I have never once had any concerns, only compliments. I am always phoned if there are any concerns or issues. When I was looking for care for my parents, I thought nowhere was as good as their own home, where I looked after them both for two years myself until I found Aria Gardens, which I am happy to say, even though dads dementia and physical condition has deteriorated, when we pulled in the drive, the lights went on and dad said to me “ah, I’m home”.
When I take him out, dad at times can become quite confused, but the minute I get him back to his environment, he becomes very relaxed and is back as he calls ‘home’ to all of his friends etc. where he feels safe and happy which is very reassuring. Thank you from the bottom of my heart.
Deborah


June 2014
Hello Jon

I thought I would write this letter to you now while things were fresh in my mind.

When I had to move my mother into your facility back in September 2013, it was with some trepidation as I really had no idea how my mother would settle in.
I need not have worried......she settled very quickly because of the care and attention that she received from all the staff in the Rest Home. Over the course of the next 8 months she moved into the Secure Dementia Wing and then in February this year she was finally moved to the hospital. The staff in every section of your facility are the most wonderful caring people but especially those who work in the hospital where she spent the last 4 months. Sadly she passed away on Monday but I know that I made the right choice when I arranged for her to be moved to Aria Gardens. Every one of the staff members treated her with kindness, gentleness and compassion and I know she was comfortable and happy while she was there. Your staff really are angels in disguise. I feel that mum had an extended family at Aria Gardens and would like to extend my gratitude to you all.

I have no hesitation in recommending your facility to people I know.

Kind regards
Linda Taylor

January 2014
To the staff at Aria Gardens.
After the passing of my mother Jean, on the 30th December 2013, my family wish to express their heartfelt thanks to all of the absolutely fantastic staff at Aria Gardens for all of the love and care given to mum in her 9 1/2 year tenure there.
Mum suffered her debilitating stroke at age 31, but with much perseverance and sacrifice, managed to raise her two children largely be herself. Mum eventually spent time in three rest homes in Hamilton, the last of which lead us to bringing her to Auckland due to her appalling care. We were convinced that she would not last a month longer.
The level of care displayed by all staff has been exemplary by the Aria family. Mum had a lifelong affection for birds and dogs and your allowance of mum to have a canary in her room made life a lot brighter for her.
Although a tea totaller most of her life, we did manage to cultivate a fondness for drinking Shandies which on occasion we would sneak into her room.
The staff at Aria Gardens give professional, compassionate care for the old, infirm and some cases forgotten. You are all just wonderful.
We wish you and your families all the very best for the future.
Thank you so much.
Paul, Debbie R & family

This letter is to thank you, and all the staff at Aria Gardens, for the excellent care and attention that my mother, Betty, received during her stay with you.

Unfortunately, due to her declining health, Betty stayed at a number of rest homes and hospitals during the last 18 months. As the only member of her family resident in Auckland I, along with her husband Bob, was responsible for the selection of these facilities. This was my first experience with, and introduction to rest home/private hospital facilities in Auckland. I was very surprised at the difference in the quality of these facilities, varying from very good to very bad. This experience has taught me that if you are considering placing any member of your family into care it is essential to take a VERY good look at the available options and take your time in making your choice.

Of all the facilities I have seen and experienced during my mother’s illness, Aria Gardens stands “head and shoulders” above the rest. The quality of the facilities is far superior and the level of care she received was much better. All of the staff, from the most senior manager to the most junior attendant, showed a genuine concern for her comfort and welfare. Everyone went out of their way to ensure she was as comfortable as possible. Although Betty was not able to express her feelings, I am sure she was more comfortable at Aria than any of her previous homes, she was certainly more relaxed there than previously.

Once again I, and all of Betty’s family, would like to thank you and all the staff at Aria Gardens for the wonderful care you gave her. I would also be very happy to recommend Aria Gardens to anyone seeking rest home or hospital care and would be happy for you to use this letter as a reference for anyone seeking advice on care.


Yours sincerely,

Brian Stiff


Dear Jon

I would like to thank you and your wonderful, caring staff for the care and attention given to my Mum, Hazel Beadle, over the years she was in your care.

Living in Australia, and making fleeting weekend visits to see Mum, I did not really get to know the staff until I arrived to be with Mum in her final days. Words cannot describe the warmth and kindness I received from everyone as each group came on duty, and I know I will forget someone when I name Regina, Kathy, Julie, and Julie's friend who gives her a lift to work (afternoon male nurse, travels a lot to Europe - ALWAYS chatted with him on every trip over and we had some lovely long chats- we both decided that we were both getting dementia - a lovely man), Marion, Beverley, Camellia (I think that was her name -beautiful young Maori girl who sat with me and brought coffee and biscuits on my all-night vigil), "Nonose" from the kitchen and her staff who fed me and provided coffee, and even a truly lovely activities lady (red shirt) who, while I was packing up Mum's things, happened to play a tape of old songs Mum adored and gave me a huge hug when I had a little cry when You Are My Sunshine played. Whoever I have forgotten the names of, please forgive me, as I was not thinking clearly while under stress.

I must, however, give special mention to Theresa who, for someone so young, has the soul of an angel and a voice to match. Another one of my early morning visitors, Theresa came to see me when she came off shift on the day Mum was to pass. She had tears in her eyes and a tiny bible in her hand, and asked if she could say a prayer for Mum and would I mind if she left the bible on the pillow by Mum's head, open at a certain page. Although brought up a Bretheren Mum was no longer religious, but it was as if she had been waiting for Theresa's prayer. Within 30 minutes, Mum took her last breath. Theresa stayed with Regina, Julie and, I think one other, and helped prepare Mum for my brother's arrival. She placed flowers from a plant I had sent Mum for Mother's Day on Mum and sprayed the room with her own perfume, leaving the bottle there for visitors. She is a beautiful girl inside and out and she has a very special place in this world and in my heart. I will never forget her and the love, sweetness and beauty she left with us that day.

Theresa, however, also came to Mum's funeral, bringing flowers, and came with the family to the crematorium when we said goodbye to Mum. She held hands with us around Mum's coffin and then asked if she could sing Amazing Grace for Mum. Well, we were all gobsmacked! My partner Mark and daughter Taylor are both singers, but the voice that came out of that amazing girl was so unexpected and so AMAZING. We all burst into tears and, after a musical funeral, it was the perfect send-off for Mum. I will never, ever forget her and the aura she spread around. A wonderful angel.

Although your staff must go through this so very often, (a man died in another wing the same night, apparently) we were made to feel special and cared for and, on behalf of my family, I thank you and all your staff, past and present, who cared for Mum for about ten years.

Your staff are amazing, caring and warm and we are all very happy that, if she could not live with us, then she was able to spend her final years in a comfortable and comforting environment. I don't know how your staff manage to do such a difficult job with smiles on their faces and songs on their lips - literally - I often heard singing from the staff while I was there.

Please feel free to edit this and use as a testimonial. I could not find your Aria Gardens website or where to put a testimonial so send this to you in the hope you may use some of it. If there is anything else I can do, please don't hesitate to ask.

Thank you all again and, again, I apologise for forgotten names, and thank you too, Jon, for taking the time to speak with me and ensuring I was cared for while I was with Mum.

Kindest regards

Pam Beadle
Updated: 2 Oct 2014

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes There is a Registered Nurse available for the Rest Home 24 hours a day, 7 days per week.
Enrolled Nurse Yes
Healthcare Assistants/Caregivers Yes 24 hour care support.
Physiotherapist Yes An experienced physiotherapist is on site 1 day per week. There is also a physio assistent 5 days per week.
Activities Co-ordinator Yes A comprehensive activities and entertainment plan is developed and run by our Activities staff members. Activity staff are here Monday to Friday.
Hairdresser Yes There is a hair salon on site and the hairdresser visits twice a week.
Podiatrist Yes A podiatrist visits every 2 months.
Dietitian Yes Meet dietitian recommendations and reviewed bi-annualy
Chaplain/Spiritual Advisor Yes Regular church services take place within the facility.
Updated: 22 Apr 2013

Specialities or Areas of Expertise
Specialities or Areas of ExpertiseStatusDetails
End of Life/Palliative Care’ Yes
Oxygen Management Yes
Surgical Followup Yes
Wound Care Yes
Diabetic Care Yes
Infection Control Yes
Updated: 12 May 2010

Respite & Carer Support/Short Stay
Respite & Carer Support/Short StayStatusDetails
Respite Yes We offer, subject to availability, short term or respite care.
Carer Support or other Short Stay Yes We offer, subject to availability, short term or respite care.
Subsidised service Yes
Private paying service Yes
Updated: 22 Apr 2013

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Primary Health Funded Short Term Care Yes
Rooms (Single) Yes
Ensuite Yes
Alcohol Permitted Yes
Phone Access In Own Room Yes
Newsletter Yes
Policy for management of challenging behaviour Yes
Confused Residents Yes
Lounges/seating areas Yes
Outings Yes
Smoking Permitted Yes In outside designated areas
Sprinklers Yes
Updated: 6 Aug 2012

Special Features
Aria Gardens is a proud fundraiser and supporter of Plunket.
Updated: 22 Apr 2013

Interests & Activities

We provide a comprehensive Activities programme for all residents, including van outings. Other activities include: , Art, BBQ, Bingo, Board games, Bowls, Canine friends, Cards, Children, Church, Classical Music, CMA, Concerts, Craft, Cooking, Dancing, Digital camera, Entertainers, Entertainment, Electric beds, Exercises, Games, Garden, Gardening, Golden Oldies, Golf, Happy Hour, Indoor Games, Jigsaw, Massage, Movies, Music, Newspaper reading, Outings, Park, Parties, Pianist, Picnic facilities, Quizzes, Reading, Shopping, Sing-a-longs, Singing.

Updated: 22 Apr 2013

Additional Information
TopicDetails
Details re Meals All meals are home cooked and Dietician approved for over 65's.
Staffing Details 24 hour Registered Nurse and carer support.
Updated: 22 Apr 2013

Languages Spoken
LanguageStatusDetails
Afrikaans Yes
Cantonese Yes
Chinese Yes
Dutch Yes
English Yes
Fijian Yes
Fijian Indian Yes
Filipino Yes
Indonesian Yes
Mandarin Yes
Samoan Yes
Updated: 22 Apr 2013

Religious/Spiritual Affiliations
Religious/Spiritual AffiliationsStatusDetails
Anglican Yes Anglican service every 2nd Wedendesday of the month.
Roman Catholic Yes Communion avaialble every Friday.
(Other comments) Yes We are happy to organise visits from other religious demoninations upon request from the residents or family members.
Updated: 22 Apr 2013

Distances
LocationDistanceDetails
Public Transport 0.10 km Regular bus services into city and Albany from Albany Highway.
Shops 1.00 km Dairy, bakery and other shops very near.
Mall 3.20 km Situated only 3 km's from Albany Mall.
Parks 3.00 km Centrally located near to Kell Park
Library 3.00 km Library situated near Kell Park
Updated: 22 Apr 2013

Credentials & Membership
Credentials & MembershipStatusDetails
Rest Home MOH Audit Report Available. Yes
New Zealand Aged Care Association Yes
ACE ("Aged Care Education" Training programme) Yes
Rest Home MOH Audit Report Available. New Zealand Aged Care Association ACE ("Aged Care Education" Training programme)
Updated: 22 Apr 2013


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