Rest Home Care

Ascend Quality Care

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Committed to Quality Care, Comfort and Companionship

Contact Details
Detail
Address19 Ruihi Street   View Map
SuburbGlenholme
City/TownRotorua
District Health Board AreaLakes
Phone(07) 347 8805
Fax(07) 347 8805
Updated: 3 Apr 2012

Service/Facility Details
DetailStatus
Contract with DHBYes
CertificationYes
Additional Room CostsUnknown
Updated: 7 Nov 2011

Vacancy Details
DetailStatus
Total number of beds at this level of care34
Updated: 7 Nov 2011

Personnel
TypeHours Per WeekStatusDetails
Registered Nurse Yes Janie TeKaawa RN Care-Manager 24 hr care.
Enrolled Nurse Yes
Physiotherapist Negotiable
Occupational Therapist Negotiable
Activities Co-ordinator Yes
Hairdresser Yes Hairdresser visits fortnightly or as required.
Podiatrist Negotiable
Dietitian Negotiable As required.
Kaumatua Yes
Chaplain/Spiritual Advisor Yes We have a ongoing relationship with a number of spiritual advisors.
Other Personnel Yes
Updated: 18 Feb 2009

Features
FeatureStatusDetails
Under 65 yrs with Disability Yes
Day Care Yes
Short Term Care e.g. Carer Support, Respite Care Yes Short term care is available at any time including night care and holiday care.
Carer Support/Respite Care Booking Facility Yes
Primary Health Funded Short Term Care Yes
Palliative Care Contract Yes
Whanau Room Yes We will do our best to meet this need and adapt space to suit family requirements. We encourage family participation in the care of their relatives.
Rooms (Single) Yes All single private rooms.
Rooms (Suit Couple) Yes One double room would suit siblings or partners
May Bring Own Furniture Yes We encourage you to bring the furniture that is important to you.
Alcohol Permitted Yes Some residents may choose to have a quiet drink in their room. Often we just have an informal drink when the occasion is appropriate.
Pets In Residence Yes Birds, Cats and Fish at present
Negotiate To Bring Own Pet Yes Small dogs and other small pets.
Phone Access In Own Room Yes Portable phone available. Residents may have the phone connected in their room at their own expense.
Resident can adjust heating in own room Yes On thermostat but can be turned on or off by the resident.
Residents Committee No However we do have regular residents meetings.
Newsletter Yes
Policy for management of challenging behaviour Yes We address the underlying problem in the first instance and are proactive in anticipating problems before they arise.
Confused Residents Yes
Lounges/seating areas Yes There are three lounges and five decks, This gives our residents and visitors the opportunity to choose where they want to be at any particular time.
Outings Yes Regular outings arranged, both 1-1 and groups.
Smokers Room Yes Covered deck overlooking a garden
Smoking Permitted Yes The rest home is a smoke free zone. Covered smoking area is available.
Semi-Secure Yes Gated garden areas, we also promote the use of funded tracking devices.
Sprinklers Yes
Updated: 18 Feb 2009


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Special Features
Here at Ascend Quality Care we pride ourselves in our friendly family atmoshere, where you can do as much as you like or as little as you like. We have a great team who work harmoniously together all for one purpose - our residents.

We are so close to town, come meet us and take a look.
Updated: 18 Feb 2009


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Interests & Activities

We have a varied Activity Programme suited to both individual and group needs of our residents

Pets for Love - visit us fortnightly with their adorable pets with lots of love to share

Large print books - a supply available along with having access to the library homebound service,

Breakfast in bed if you wish

Weekly church visits from various local Churches

Weekly craft sessions

Outings - One person or a small group

Other - Music, Entertainers, Quizzes, Reading, Videos, Themes, Bingo, etc etc etc

Updated: 18 Feb 2009

Additional Information
TopicDetails
Details re Meals We have a five week menu planner ensuring variety and nutrition, one for winter another for the summer months.
Staffing Details We have an excellent team with very low changeover rates.
Fees Details/Fees Do Not Include Hairdressing, Personal Toiletries
Updated: 18 Feb 2009

Languages Spoken
LanguageStatusDetails
English Yes
Interpreter Yes Extensive Interpreter access enabled
Maori - Te Reo Yes Fluent staff speech
Sign Language Yes NZ Sign Language
Updated: 18 Feb 2009

Religious Affiliations
Religious AffiliationsStatusDetails
Anglican Yes
Baptist Yes
Brethren Yes
Christianity Yes
Inter denominational Yes
Jehovah Witness Yes
Methodist Yes
Non denominational Yes
Presbyterian Yes
Roman Catholic Yes
Salvation Army Yes
(Other comments) Yes Weekly Church programme by various visiting denominations
Updated: 18 Feb 2009

Distances
LocationDistanceDetails
Public Transport   Bus Stops outside
Shops   Very close to Rotorua Central Mall (Briscoes, The Warehouse, Food Court, McDonalds, Harvey Norman, Dick Smith, Payless Plastics, Farmers, etc) also Countdown and Pak N Save nearby. Dairy and Takeaways down the road
Parks   4 minutes walk to park
Library   Mobile Library stops outside, Homebound service access
Updated: 18 Feb 2009

Credentials
CredentialStatusDetails
New Zealand Aged Care Association Yes
ACE ("Aged Care Education" Training programme) Yes
National Certificate in Diversional Therapy Yes
National Certificate in Support of the Older Person (not available after Dec 2010) Yes
ISO (International Organization for Standardization) Yes
CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) Yes
Telarc Quality Health (Auditing Agency) Yes
Other details Yes We are a Certified Provider
New Zealand Aged Care Association
Updated: 18 Feb 2009


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