Rest Home Care
Aria Bay Retirement Village
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Senior Living - security, friendship,companionship and supported living to meet all individual needs.
Rest Home living is like living with a large family Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 3-7 Woodlands Crescent View Map |
| Suburb | Browns Bay |
| District | North Shore |
| City/Town | North Shore |
| Postal Address | PO Box 35 668 |
| District Health Board Area | Waitemata |
| Phone | (09) 479 1871 |
| Fax | (09) 479 7766 |
| Mobile | 021 635279 |
| Manager | Pam Lannie (Phone: 09 479 1871) |
| Owner | Jenny & Chris Stokes |
| Website | Recertified till 2013 http://www.eldernet.co.nz |
| Updated: 5 Dec 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 23 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 60 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| All rooms have ensuite bathrooms and look out into sunny garden and courtyard. | |
| Impending vacancy | No |
| Updated: 24 May 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Nurse Practitioner | No | Village Manager is a Registered Nurse, speciality in Palliative Care. | |
| Registered Nurse | Yes | There is an R/N on duty 6 days a week - 4 afternoons a R/N is on duty until 10pm. | |
| Enrolled Nurse | Yes | E/N on duty 3 PM shift & 1 AM shift per week | |
| Healthcare Assistants/Caregivers | Yes | We have seperate rostered Caregivers for Apartment Residents - 7 days a week | |
| Physiotherapist | Yes | We have a contracted Physiotherapist 'on call' but a trained Physio Aide is available at the Rest Home 5 days a week. | |
| Occupational Therapist | No | Is available on contract - must be arranged through the Village / Facility Manager | |
| Activities Co-ordinator | Yes | Activities Co-ordinator & Physical Mobility Therapist work with Residents Monday to Saturday. Specialising in individual and group exercises with a high emphasis on mobility for all residents. We truely believe in the Motto of "Use it or Lose it". | |
| Hairdresser | Yes | On site Hairdressing Salon. We have two hairdressers who share the salon, 3 days per week. Their charges are very reasonable. | |
| Podiatrist | Yes | A podiatrist visits the Rest Home & Apartment Residents every 2 weeks. Residents will be on his list unless they do not wish him to visit. All appointments are made through the Receptionist | |
| Dietitian | Yes | If required - we do consult every year to ensure the menu meets the NZ Nutritional Guidelines put out by the Ministry of Health | |
| Accredited Visitors | Yes | Age Concern visitors | |
| Kaumatua | Negotiable | Can be arranged | |
| Chaplain/Spiritual Advisor | Yes | As required -regular visits from chaplains from the following Catholic, Presbyterian, Anglican for those residents who request to see a chaplain/pastor/priest / minister | |
| Other Personnel | Yes | The Receptionist is the first 'port of call' for residents and family. As we are a smaller facility all our personnel are well known to our residents. | |
| Updated: 18 Aug 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Palliative Care | Yes | |
| Psychiatric Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Gerontological Care | Yes | |
| Other Post Graduate Specialities | Yes | Gerontology |
| Updated: 7 Jan 2011 | ||
| Feature | Status | Details |
|---|---|---|
| Day Care | Yes | Provided for private paying and carer/support clients |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Available if we have a vacancy in the Rest Home |
| Rooms (Single) | Yes | All fully furnished, single private all en suite rooms |
| Rooms (Suit Couple) | Yes | Whilst we can accomodate this need.If you have this request please feel free to discuss this with the Village Manager. |
| Ensuite | Yes | Ensuite consists of a toilet and vanity unit. |
| May Bring Own Furniture | Yes | All residents are encouraged to furnish their rooms with their own furniture, duvet,pictures and mementoes to make it as homelike as possible. This is their home |
| Alcohol Permitted | Yes | Happy hour couple of times a week with a glass of wine, sherry, juice, lemonade or beer. |
| Pets In Residence | Yes | Two cats and one Sheltie dog- two of these pets belong to 2 Residents |
| Negotiate To Bring Own Pet | Yes | Residents can bring in thier own pets but this must be agreed too with the Village /Facility Manager |
| Phone Access In Own Room | Yes | All private rooms are wired for TV (including freeview) and a personal telephone extension. There is a public phone for Residents' use in the Wing Three hallway. Private phone calls can be taken in the Interview room behind the Reception area. |
| Resident can adjust heating in own room | Yes | Via thermostatic dial on the wall. |
| Maori Kaupapa | No | available on request |
| Residents Committee | Yes | We have a Residents' meeting, which meets every two months with the Manager. We encourage residents to approach the Manager, R/N /Clinical leader or Receptionist if they have any concerns /complaints. |
| Family Committee | No | Village Manager meets with all new Residents families every 6 mths Multidisciplinary review meetings every 6mths with a Registered Nurse to discuss support /care provided |
| Newsletter | Yes | Every 2 months |
| Policy for management of challenging behaviour | Yes | |
| Confused Residents | Yes | However if a resident becomes disorientated we will seek reassessment. |
| Lounges/seating areas | Yes | Small, intimate, comfortably furnished lounges. Renovated beginning of 2010. New furniture to be obtained in 2011 |
| Outings | Yes | Outings are held, usually on a Tuesday or Wednesday afternoon, in our mini bus. Our Mini van also goes to Browns Bay shopping centre every Tuesday morning and returns just prior to lunch time. |
| Smokers Room | No | Everyone must smoke outside in the designated area |
| Smoking Permitted | No | We are a Smoke Free Rest Home. |
| Semi-Secure | No | we have several exit doors that are secured by staff in the evening. Time varies depending on whether it is summer or winter time |
| Sprinklers | Yes | Full sprinkler system for your safety. |
| Audit report available | Yes | Recertified in 2010 for 3 years |
| Updated: 7 Jan 2011 | ||
| OUR SETTING
Aria Bay Retirement Village Care Facility and Apartments are situated a block back from the beach and the entire facility backs on to a native bush reserve. Our landscaped grounds and gardens feature two sheltered courtyards where residents can sit and enjoy the sun all day. This is the Residents Home - the Home belongs to them - it is like living with a large family. PHILOSOPHY A study of the basic truths and principles and moral of life. An understanding of these in relation to the older people in our Residential Home. 1. RESIDENTS (i) To recognize that our Residents have mental, cultural, physical, spiritual and emotional needs which we can endeavour to help them meet. (ii) To nurture their independence and encourage them to lead as full a life as possible in spite of their disability. (iii) To help them and their families to come to understand and accept their limitations. 2. STAFF (i) To recognize that each staff member is a unique human being who brings his/her own unique contribution to the life of the Home. (ii) To nurture love and respect for each other (iii) To endeavour to acquire the necessary knowledge, attitudes and skills for the effective performance of his/her duties in the Home. SAFETY & SECURITY Aria Bay Retirement Village provides superb support / care facilities with 24-hour emergency assistance at the push of a button. Visitors are welcome at any time, but it is preferable that meal time is uninterrupted. If a resident leaves the rest home at any time we ask that they sign the Resident’s Register at the front desk. It is important to do so and on return. This is necessary in case of fire or any other emergency. In the evening after doors have been locked, we ask those entering or leaving to notify a Staff member so that the doors can be secured. Residents may bring in Electric Blankets, Television and Radio but they must have a new safety certificate from a power authority, and this must be renewed on an annual basis, for safety and insurance purposes. We would prefer that Residents did not keep a large amount of cash in their rooms. A lockable draw can be fitted to your bedside cabinet for valuables, but we are happy to keep your cash locked in the safe in the office. This is available between 9.00am – 5pm Monday to Friday. For those Residents not able to handle money, hairdressing and other sundry accounts can be charged and the Rest Home will bill your agent on a monthly basis. We have regular fire evacuations / drills. They are for the safety of residents and we ask them to co-operate and obey the instructions of our Staff and the Fire Officers. RIGHTS & RESPONSIBILITIES We have a comprehensive 'Code of Residents' Rights and Responsibilities' It is included in the information pack for all new residents and is displayed in the front foyer. At Aria Bay we believe that all people should have access to independent Advocacy Services as a basic right. Available advocates are: Age Concern (09) 489 4975, Residential Care NZ Inc (04) 499 4156, Ministry of Health (04) 496 2000, Advocate for the Older Person (09) 373 3556 COMPLAINTS PROCEDURE You or your family may wish to speak or write directly to the Village Manager about any concern or complaint. You may write your complaints and leave them in the Suggestion box at Reception to be passed onto the Manager. You may correspond directly with the Operations Manager, Aria Villages & Beechworth Home and Hospital, P.O. Box 26514 Epsom or phone 021 635 279 or 09623405. Unless issued with anonymity, all complaints will be addressed within 48 hours, to you stating: i) The problem ii) The procedure for addressing the problem iii) The preferred outcome iv) The time frame within which the issue will be resolved to mutual satisfaction. If your complaint involves a clinical matter independent advocacy may be sought. The above procedure does not prejudice your right to contact your Social Worker, Health Professional, any Advocacy Service or the Commissioner of Health on any matter concerning you or your Health care, where the Code of Health Consumer Rights have been breached. |
| Updated: 18 Aug 2011 |
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We have a structured activity programme and a wide variety of activities for you to choose from. Please enquire if you have a particular interest. An activities programme is posted on our notice board in the lounge. We will vary the programme on a daily basis if the Residents request another activity e.g. Quiz
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| Updated: 7 Jan 2011 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Our separate dining room serves home cooked meals with special dietary needs catered for. Breakfast is served in the residents room starting at 7.30am. Morning Tea approximately 10am Dinner is served in the Dining Room at 12.30pm, Afternoon Tea at approximately 2.30 and Tea served in the Dining Room at 5.30pm. Supper is also served. If residents require a hot or cold drink during the night staff will be happy to oblige. There are also tea and coffee making facilities in two of the lounges. If residents have guests who they would like to invite for lunch then we ask that this is mentioned to the Receptionist. The cost is $11.25 per person for the two course meal. | |
| Staffing Details | Trained caregivers treat you with dignity in a comfortable place you can call home and offer residents the security of a warm homely environment. Our Rest Home Doctor is Dr Andrew Murley. He is on site on Mondays and Fridays. However, you may wish to continue with your own Doctor if you wish If a resident has a Gold Card (or Prescription, or High Users Card) we ask that they give it to the Office Administrator so that details can be registered and entitlements received. Non-subsidized medication is charged directly to residents/families. | |
| Associated Complexes | Aria Park (Epsom), Beechworth Senior Living (Aria Gardens - Albany) | |
| Fees Details/Fees Do Not Include | The fees for the rest home are based on the level of care required. Please contact the Village Manager for full details. | |
| Updated: 18 Aug 2011 | ||
| Language | Status | Details |
|---|---|---|
| Bulgarian | Yes | |
| Dutch | Yes | |
| English | Yes | |
| Estonian | Yes | |
| Filipino | Yes | |
| Indonesian | Yes | |
| Interpreter | Yes | request through the Village Manager |
| Japanese | Yes | |
| Korean | Yes | |
| Latvian | Yes | |
| Niuean | Yes | |
| Russian | Yes | A little only |
| Samoan | Yes | |
| Spanish | Yes | |
| Tongan | Yes | |
| Other Details | Yes | We have staff members from India, Chile and Peru |
| Updated: 7 Jan 2011 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | Monthly service |
| Inter denominational | Yes | There are several church services available to residents. Monthly interdenominational service. |
| Roman Catholic | Yes | Weekly service |
| Location | Distance | Details |
|---|---|---|
| Public Transport | 0.50 km | Close to public transport. |
| Shops | 0.50 km | Close to restaurants, cafes, garden centre, supermarkets and shops galore. |
| Mall | 1.00 km | Browns Bay Shopping Centre nearby. Transport available each week. |
| Parks | 0.50 km | A stroll to our lovely beach and the shopping centre is flat and easy. |
| Library | 0.50 km | Public library, Senior Citizens club, RSA, nearby. |
| Updated: 17 Dec 2009 | ||
| Credential | Status | Details |
|---|---|---|
| Audit Report Available. | Yes | Reports available on the MoH website. |
| Registered Retirement Village | Yes | |
| New Zealand Aged Care Association | Yes | |
| RVA (Retirement Villages Association of New Zealand (Inc)) | Yes | |
| ACE ("Aged Care Education" Training programme) | No | We use Career Force Dementia and Residential Training Programmes. |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Telarc Quality Health (Auditing Agency) | Yes | |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | |
| Telarc Quality Health. (Auditing Agency) | Yes | |
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| Updated: 7 Jan 2011 | ||