Hospital Care
Rhapsody Lifecare - Pouakai
|
Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 30 Mill Road View Map |
| Suburb | Lower Vogletown |
| City/Town | New Plymouth |
| District Health Board Area | Taranaki |
| Phone | (06) 759 0080 |
| Fax | (06)759 1222 |
| Manager | Louise Werder-Bridgeman (Phone: (06) 759-0080) |
| Owner | Ultimate Care Group (Phone: (04) 461-7600) |
| Website | www.rhapsody.co,.nz http://www.rhapsody.co.nz |
| Updated: 8 Aug 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 26 |
| Long term vacancy | Yes |
| Short term vacancy | No |
| Subsidised short term care vacancy | Yes |
| Private short term care vacancy | Yes |
| Short or long term bed available. Two double rooms suitable for couple with bedsit areas. One single room available. | |
| Impending vacancy | No |
| Updated: 10 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | There are two RN's per morning and afternoon shift with one RN nocte. Our Clinical Services Manager, Patti McKee, is available Monday to Friday and on call weekends. | |
| Enrolled Nurse | Yes | We have very experienced Enrolled Nurses working morning shift Tuesday to Sunday | |
| Healthcare Assistants/Caregivers | Yes | Our care staff are required to complete the ACE Training program in Support of the Older Person. We also have regular monthly education sessions and team meetings. | |
| Physiotherapist | Yes | We have a physiotherapist, Liz Greenbank, who attends to our residents physical and mobility needs. She is available Monday afternoon and Wednesday and Friday mornings. Liz also maintains our staff competencies in manual handling and lifting. | |
| Occupational Therapist | Yes | We are able to access an OT if required | |
| Diversional Therapist | Yes | Robyn is our Diversional Therapist who works Tuesday to Saturday. Both have great energy and commitment to providing the best. | |
| Activities Co-ordinator | Yes | Tracey assists Robyn working Sunday to Thursday. With both Robyn and Tracey we have 7 day per week Recreation which is of great advantage to our residents. | |
| Hairdresser | Yes | e have our own Salon with a Hairdresser in attendance Tuesdays and Thursdays. Residents are also encouraged to maintain contact with their own hairdresser and they are welcome to attend at Rhapsody. | |
| Podiatrist | Yes | Margaret Farrelly. our Podiatrist, holds a clinic at Rhapsody on a six week rotation | |
| Dietitian | Yes | We have a dietitian who oversees our menus and is available for advice at any time. We also have access to TDHB Dietitians as required. | |
| Accredited Visitors | No | A gentleman who acts as Resident Advocate is available 2 mornings a week to assist with Bingo, and to talk with any of our residents. We also have an inhouse advocate for residents. | |
| Kaumatua | No | Kaumatua available as needed. | |
| Chaplain/Spiritual Advisor | Yes | Agnes is our on-site Chaplain who is available for all residents, families and staff, attends to needs of dying residents and their families and provides chapel services | |
| Updated: 28 Jun 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | |
| Diabetic Care | Yes | |
| Continence Advisor | Yes | |
| Infection Control | Yes | |
| Specialist Palliative Care | Yes | |
| Palliative Care | Yes | |
| Stroke Rehabilitation | Yes | |
| Tracheotomy Care | Yes | |
| Gerontological Care | Yes | |
| Urology | Yes | |
| Community Health | Yes | |
| Clinical Manager | Yes | |
| Other Nursing Specialities | Yes | |
| Psychologist | Yes | |
| Psychiatrist | Yes | |
| Other Post Graduate Specialities | Yes | |
| Updated: 15 Jan 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Short Term Care e.g. Carer Support, Respite Care | Yes | |
| Palliative Care Contract | Yes | We have a Link programme with the local Hospice |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | |
| Rooms (Shared) | Yes | |
| Rooms (Suit Couple) | Yes | Our rooms are of a size suitable to accommodate a couple |
| Ensuite | Yes | Most of our rooms have an ensuite. Please ask if this is a definite requirement |
| May Bring Own Furniture | Yes | Other than furniture that is required to be specialised (such as the beds in the hospital) residents are welcome to bring in their own furniture and belongings to make them feel as at home as possible. |
| Alcohol Permitted | Yes | We have a regular Happy hour and many of our residents have a small fridge in their room for beverages. |
| Pets In Residence | Yes | We currently have one cat , visiting canines and some fish. |
| Negotiate To Bring Own Pet | Yes | Please discuss with management and must be cared for by resident and family |
| Phone Access In Own Room | Yes | This is done at the resident's own cost |
| Resident can adjust heating in own room | No | The heating is thermostatically controlled by staff |
| Residents Committee | Yes | We have Residents meetings each month with the manager, clinical manager and activities co-ordinator. We also have a Resident Advocate who the residents can talk to about any concerns. |
| Family Committee | No | While we don't have a family committee we have a individual resident multidisplinary review 6 monthly which includes the resident's family. |
| Policy for management of challenging behaviour | Yes | Please ask management if you wish to view a copy of this policy. |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Multiple seating and lounge areas within our resthome and hospital. They are all very different and provide an ever changing outlook for our residents. We also have lovely outdoor seating areas too. |
| Outings | Yes | We have our own Van and the residents enjoy many different and varied outings. |
| Rural Setting | No | While we do not have a rural setting and are actually situated in the middle of town we are surrounded by a parklike setting with lots of trees. |
| Smokers Room | Yes | Resident Smokers are able to use the outdoor courtyard. |
| Smoking Permitted | Yes | Smoking is permitted within the designated areas only by residents. |
| Sprinklers | Yes | |
| Audit report available | Yes | On request |
| Updated: 28 Jun 2011 | ||
|
We have a dedicated activities co-ordinator who provides an interesting and varied programme of activities for our residents. |
| Updated: 15 Jan 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | All of our meals are cooked on site and have a lovely home cooked quality. We endeavour to cater to the likes of the generation we care for and so roast meals and "meat and 3 vege" with a pudding are typical fare. Our main meal is served at lunch time with a lighter meal being served in the evening. Morning, afternoon teas and supper consist of delicious home baking and residents are free to help themselves to tea and coffee and fruit between meals. All of our menus are prepared with a dietitians input and are rotated on a six weekly basis. We cater for any special requirements such as diabetic meals, gluten free and vegetarian meals. | |
| Staffing Details | All our staff undergo training under the ACE programme plus we also have a comprehensive inhouse training programme. This is done to ensure that all of our staff are fully competent to meet the needs of our residents. All of our staff have incredible hearts and are caring and compassionate as a requirement. | |
| Associated Complexes | We are part of the Ultimate Care Group of Aged Care Facilities. | |
| Fees Details/Fees Do Not Include | Please contact managment for details. | |
| Updated: 15 Jan 2009 | ||
| Language | Status | Details |
|---|---|---|
| Dutch | Yes | |
| English | Yes | |
| Filipino | Yes | |
| Maori - Te Reo | Yes | |
| Updated: 15 Jan 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Anglican | Yes | We have regular visits from an Anglican minister |
| Inter denominational | Yes | Weekly services are held by our own facility chaplin. All are welcome. |
| Roman Catholic | Yes | We also have regular visits from the local Roman Catholic church. |
| (Other comments) | Yes | Our chaplin is available through out the week to assist the residents as needed. We will also endeavour to ensure that any special spiritual or religious needs are met or will help our residents to contact the appropriate persons to help them to do so. |
| Updated: 15 Jan 2009 | ||
| Location | Distance | Details |
|---|---|---|
| Mall | 0.20 km | We are situtated very close to the city centre of New Plymouth and therefore have a large variety of shops, cafes and other facilties close by. |
| Parks | There are several large, beautiful parks closeby which have gardens, walks and children's playgrounds. We also pride ourselves on our own parklike grounds which the residents all enjoy and provides a very peaceful and tranquil setting. | |
| Library | 0.20 km | The local Library is situated in the City Centre closeby. However the mobile library also calls in on a regular basis and we have our own library on site |
| Updated: 15 Jan 2009 | ||
| Credential | Status | Details |
|---|---|---|
| ACE ("Aged Care Education" Training programme) | Yes | |
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| Telarc Quality Health (Auditing Agency) | Yes | |
| Updated: 15 Jan 2009 | ||