Hospital Care
Regency Home and Hospital
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Regency Home and Hospital has long been established in Northcote and is positioned within easy access of the harbour bridge and surrounding North Shore areas.
Our focus is to provide a range of services that meet the varied and changing needs of people within our community and beyond and to achieve this in a caring, consistent manner that reflects high standards. Our aim is to provide a homely comfortable environment for all those who live with us and a friendly welcome for all who visit. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 60 Onewa Rd View Map |
| Suburb | Northcote |
| District | North Shore |
| City/Town | Auckland |
| Postal Address | PO Box 36 373, Northcote North Shore City |
| District Health Board Area | Waitemata |
| Phone | (09) 419 2089 |
| Fax | (09) 419 2089 |
| Mobile | 021 770 805 |
| Manager | Hyrum-Daniel Dennis Facility Manager (Phone: (09) 419 2089) |
| Updated: 31 Oct 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 30 |
| Long term vacancy | Yes |
| Short term vacancy | Yes |
| Subsidised short term care vacancy | Yes |
| Private short term care vacancy | Yes |
| All Private Bedrooms | |
| Impending vacancy | No |
| Updated: 10 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | The Clinical Manager is a Registerd Nurse experienced in care of the elderly and the hospital Registered Nurse both provide clinical support and advice to the Team Leader of the Rest Home area who is an Enrolled Nurse. | |
| Enrolled Nurse | Yes | Enrolled Nurses are employed to support the Registered Nurses ensuring high quality clinical and personal care is delivered | |
| Physiotherapist | Yes | Qualified Physiotherapist contracted to attend Regency residents weekly. All new admissions assessed to establish their needs, treatment plan documented and carried out by the Physiotherapist, supported by hospital staff, ensuring continuity of care | |
| Occupational Therapist | Yes | Occupational Therapist works Monday-Friday providing professional input into specifc resident needs identified at an initial assessment, liaising with Physio on resident mobility needs and providing oversight and input into the daily activities programme | |
| Own Social Worker | No | Services of a Social Worker can be accessed via Community Service if requested by resident or family | |
| Activities Co-ordinator | Yes | Activities Coordinator manages the activities programme Monday-Friday, supported by the Occupational Therapist. Experienced in elder care and able to provide activities that are appropriate and relevant to the residents | |
| Hairdresser | Yes | Visits on a weekly basis, attending to residents in our hairdressing salon. Very experienced having provided a service to Regency residents over a long period. Is flexible if residents require hair done for special occasions | |
| Podiatrist | Yes | Contracted service, who is a qualified Podiatrist, providing a service to Regency residents over many years. Visits routinely 6 weekly but will provide additional service if requested. | |
| Dietitian | Yes | Contracted service by Qualified Dietitian available on request or when clinically indicated. Will visit and assess residents who require professional nutritional advice and support, provide treatment plan and assist staff to achieve set goals | |
| Accredited Visitors | Yes | Age Concern | |
| Kaumatua | Yes | Active relationship with several Marae and services that can assist Regency if a resident requests a Kaumatua. Kaumatua provide training sessions for staff to increase cultural understanding | |
| Chaplain/Spiritual Advisor | Yes | No in-house Chaplain available but regular Church services held at Regency by community Ministers, for those residents wishing to attend. Chaplains or Spiritual Advisor can be accessed if requested by resident or family | |
| Other Personnel | Yes | Administrative/Clinical Coordinator works Mon-Frid. This front line person, who has a nursing qualification, will assist if you are looking for placement and require advice and support. | |
| Updated: 6 May 2011 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | Registered Nurses, that recieve additional training, are available ensuring these specific needs are managed safely and within the established resident treatment plan |
| Oxygen Management | Yes | Oxgyen supply is available to manage any emergency response with competent trained staff able to administer. Regular oxygen administration, ordered by the Doctor or Specialist, is provided as directed as part of the resident's treatment plan |
| Wound Care | Yes | Wounds are managed according to current best practice standards, using up to date medical products. Additional advice is sought from Wound Management Specialist for any complex wounds ensuring the most effective management plan is in place. |
| Diabetic Care | Yes | Registered Nurses available to manage any diabetic needs ranging from diabetic diet, prescribed medication or insulin administration and be responsive to situations that can arise for people with diabetes |
| Continence Advisor | Yes | |
| Infection Control | Yes | Regency has an active and comprehensive programme in place that fully meets required certification standards. Staff training and on-going surveillance of potential infection issues result in prompt and appropriate response to any identified problems |
| Specialist Palliative Care | Yes | Staff receive additional training to effectively manage the complex needs of residents. Hospital is well supported by North Shore Hospice who provide expertise and additional equipment if required ensuring the resident receives maximum level of care |
| Palliative Care | Yes | |
| Stroke Rehabilitation | Yes | Staff work with the Physiotherapist to develop a realistic treatment plan providing on-going support and management of the resident |
| Updated: 12 May 2010 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | Hospital area can well cater for the younger person with a variety of disabilities. Dependant on funding being approved. |
| Day Care | Yes | We can provide day care. Private paying clients only (includes those who use Carer relief funding) |
| Short Term Care e.g. Carer Support, Respite Care | Yes | This is dependent on a bed being available |
| Palliative Care Contract | No | However we provide end of life care for our residents. Hospice have close involvement during this time. |
| Whanau Room | No | If relatives wish to stay over we will do our best to make you comfortable at the bedside. Families are welcome to use staff facilities. |
| Rooms (Single) | Yes | All bedrooms in the hospital area are single rooms, maximising privacy |
| May Bring Own Furniture | Yes | There is an appreciation that residents may like to have some personal furniture items in their room or placed in the lounge for their use. This needs discussion with the Manager so the furniture is appropriate to the available space. |
| Alcohol Permitted | Yes | Residents are able to have their own supply of alcohol or can participate in "Happy Hour" when a glass of alcohol is served |
| Negotiate To Bring Own Pet | Yes | This can be raised with the Manager and would depend on the type of animal involved. Birds and fish can be more easily managed. |
| Phone Access In Own Room | Yes | There is a portable phone for residents use. If residents want to have a phone this can be installed. Installation and ongoing costs are at the resident's expense. |
| Resident can adjust heating in own room | Yes | |
| Residents Committee | Yes | Held monthly. All residents welcome to participate |
| Policy for management of challenging behaviour | Yes | Comprehensive policy and training ensures staff have a thorough understanding of managing behaviour events, should they arise. Aim of management is being observant and responsive to behaviour changes so situations can be diffused at the lowest level |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Separate dining room and lounge. TV available in lounge |
| Outings | Yes | Regular outings provided in the van.The frequency of outings for individual residents varies according to the type of outing and is rostered to some extent. |
| Smoking Permitted | Yes | Designated area outside of facility provided for smokers |
| Sprinklers | Yes | Facility fully equipped with fire alarms, fire doors and sprinkler system |
| Updated: 13 May 2010 | ||
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Activity programme in place managed by Activities Coordinator and Occupational Therapist. All residents invited and encouraged to participate in activities of interest to them.
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| Updated: 12 May 2010 |
| Topic | Details | |
|---|---|---|
| Details re Meals | All meals cooked on site by Regency Food Service staff. Specific dietary needs or residents with cultural needs catered for. Breakfast in bed, other meals in dining room. Menu developed in liaison with qualified Dietitian. | |
| Staffing Details | Qualified staff 24hours/7 days providing care and oversight/direction of Caregiving staff. Active staff training to maintain highly skilled staff. | |
| Associated Complexes | Orongo Rest Home, situated at Campbell's Bay North Shore, provides Rest Home and Secure Dementia accomodation. | |
| Fees Details/Fees Do Not Include | Admission document clearly outlines services not included in fee. Manager can assist with any queries. | |
| Updated: 12 May 2010 | ||
| Language | Status | Details |
|---|---|---|
| Afrikaans | Yes | |
| Cook Island | Yes | |
| English | Yes | All staff are required to speak English while working in the hospital area ensuring effective communication and understanding by all. Family supported to access interpreter services if appropriate |
| Fijian Indian | Yes | |
| Filipino | Yes | |
| Samoan | Yes | |
| Tongan | Yes | |
| Updated: 13 May 2010 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Interdenominational clergy visit the facility and conduct a service on a rotational basis but can be requested to visit at any time. |
| Non denominational | Yes | |
| Roman Catholic | Yes | Lay members of the church visit individual residents as requested by resident or family. Priest will visit as required when requested |
| (Other comments) | Yes | Regency has no specifc religious affiliations and welcomes residents of any demonination. Religious visitors are always welcome to see any resident who wishes this to happen. |
| Updated: 12 May 2010 | ||
| Location | Distance | Details |
|---|---|---|
| Public Transport | Bus stop situated outside facility | |
| Shops | 1.00 km | Dairy, florist |
| Mall | 1.70 km | Birkenhead Shopping centre |
| Parks | 1.50 km | Little Shoal Bay reserve Stafford Park |
| Library | 1.70 km | New Birkenhead library now open |
| Updated: 13 May 2010 | ||
| Credential | Status | Details |
|---|---|---|
| N.Z. Aged Care Association (ex Healthcare Providers N.Z.) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | Yes | |
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| Updated: 12 May 2010 | ||