Hospital Care
Redwood Home and Hospital, Rotorua - Gold Wing
|
Redwood Home and Hospital is a homely, friendly place with a strong community spirit and a reputation for skilled, Wholehearted Care.
Redwood offers comfortable living, companionship and care. We're located within easy walking distance to Te Ngae shopping centre and close to public transport and the Rotorua International Airport. We have beautiful, expansive grounds, sheltered courtyards and a fully functional chapel that provides Sunday services for residents and their guests. Redwood is part of the Bupa group of rest homes, hospitals, retirement villages and personal medical alarms. We are a private company, and because we have no shareholders, we can invest what we earn to make improvements that help us provide better care. As part of the global Bupa group, we are able to provide superior clinical support, while focusing on helping each of our residents get the most out of each day. Bupa is one of New Zealand’s leading aged care providers. For more information, please visit the Bupa link below. Our facility also offers these services: |
| Detail | |
|---|---|
| Address | 429 Te Ngae Road View Map |
| City/Town | Rotorua |
| Postal Address | As above |
| District Health Board Area | Lakes |
| Phone | (07) 349 7150 |
| Fax | (07) 349 7169 |
| Mobile | 0272374589 |
| Manager | Liz Leslie (Phone: (07) 349 7150) |
| Owner | Bupa Care Services (Phone: 0800 60 80 99) |
| Website | http://www.bupa.co.nz/Rest-Homes-and-Hos... |
| Updated: 6 Dec 2011 | |
| Detail | Status |
|---|---|
| Contract with DHB | Yes |
| Certification | Yes |
| Additional Room Costs | Unknown |
| Updated: 10 Feb 2012 | |
| Detail | Status |
|---|---|
| Total number of beds at this level of care | 22 |
| Long term vacancy | Yes |
| Short term vacancy | No |
| Subsidised short term care vacancy | Yes |
| Private short term care vacancy | Yes |
| Modern large ensuited hospital beds available. | |
| Impending vacancy | Yes |
| Updated: 10 Feb 2012 | |
| Type | Hours Per Week | Status | Details |
|---|---|---|---|
| Registered Nurse | Yes | 24 hour Regsitered Nurse coverage | |
| Enrolled Nurse | Yes | ||
| Physiotherapist | Yes | Registered Physiotherapist attends 1 p.m. - 4 p.m. on Tuesdays | |
| Occupational Therapist | Yes | Registered Occupational Therapist available every other Thursday from 830am to 430pm. | |
| Own Social Worker | Negotiable | Access to Community Social Worker available | |
| Activities Co-ordinator | Yes | The activtieis co-ordinator plans individualised acitvities and ensures these are carried out on a daily basis. | |
| Hairdresser | Yes | A visiting mobile hairdresser operate from hair salon each Thursday by appointment. | |
| Podiatrist | Yes | Contracted Podiatrist visits 6 weekly | |
| Dietitian | Yes | Available from within the wider organisation | |
| Accredited Visitors | Yes | ||
| Kaumatua | Yes | Available on request. High precentage of Maori staff also provide support. | |
| Chaplain/Spiritual Advisor | Yes | We have a large Chapel with fortnightly interdenominational services. We also have our own contracted chaplain who offers spiritual counselling and reflection sessions to our residents. | |
| Other Personnel | Yes | Redwood encourages support from community groups and we have an active Bowling club with inter house games. | |
| Updated: 16 Feb 2010 | |||
| Specialities or Areas of Expertise | Status | Details |
|---|---|---|
| Gastronomy/Nasogastric Management | Yes | From Lakeland Health |
| Oxygen Management | Yes | |
| Surgical Followup | Yes | |
| Wound Care | Yes | From Lakeland Health |
| Diabetic Care | Yes | From Lakeland Health |
| Continence Advisor | Yes | From Lakeland Health |
| Infection Control | Yes | From Lakeland Health |
| Stomal Therapist | Yes | From Lakeland Health |
| Specialist Palliative Care | Yes | From Lakeland Health |
| Palliative Care | Yes | Hospice |
| Psychiatric Care | Yes | From Lakeland Health |
| Stroke Rehabilitation | Yes | From Lakeland Health |
| Tracheotomy Care | Yes | From Lakeland Health |
| Dialysis | Yes | From Lakeland Health |
| Specialised Dementia Care | Yes | From Lakeland Health |
| Gerontological Care | Yes | From Lakeland Health |
| Urology | Yes | From Lakeland Health |
| Clinical Manager | Yes | |
| Psychologist | Yes | From Lakeland Health |
| Psychiatrist | Yes | From Lakeland Health |
| Updated: 10 Jul 2009 | ||
| Feature | Status | Details |
|---|---|---|
| Under 65 yrs with Disability | Yes | |
| Day Care | Yes | Day Care operates Monday - Friday with a pick up and drop off service by our own disability van. Day Care clients are encouraged to participate in a varied and stimulating programme designed to meet their individual needs. |
| Short Term Care e.g. Carer Support, Respite Care | Yes | Respite Care / Carer Support facilities are available for those requiring short term or long term stays. |
| Carer Support/Respite Care Booking Facility | Yes | |
| Whanau Room | Yes | |
| Rooms (Single) | Yes | All rooms are equipped with own ensuite, nurse link, telephone, T.V. aerials, wardrobe, sets of drawers, bed. |
| Rooms (Shared) | Yes | There are 3 shared rooms in the hospital wing. |
| Ensuite | Yes | All rest home rooms have ensuites consisting of own toilet and handbasin with access to communal bathrooms and showers. |
| May Bring Own Furniture | Yes | Residents are welcome to furnish their room as appropriate with favourite chair, TV, radio, photo's, paintings, etc. |
| Alcohol Permitted | Yes | Residents are permitted to have alcohol in their rooms. Wine, beer, lemonade and orange juice is served with the main meal on Wednesday's. Happy hour is celebrated weekly in activities room along with monthly birthday parties where wine is also served. |
| Pets In Residence | Yes | There is a much loved visiting dog onsite and other visiting animals are encouraged. |
| Negotiate To Bring Own Pet | Yes | Pet Policy and consent in place for the management of pets |
| Phone Access In Own Room | Yes | All rooms are equipped with own phone. Incoming calls to residents are transferred to their room from reception. Private lines are obtainable for those who wish to have this service. Line rental cost is $15.00 per month. |
| Resident can adjust heating in own room | Yes | |
| Residents Committee | Yes | A Residents Forum is held each month and is co-ordinated by Activities staff. Residents are free to discuss any issues they may have. Minutes of this Forum are circulated to the Manager. |
| Family Committee | Yes | Families are encouraged to attend Multidisciplinary meetings and Residents Forum. |
| Newsletter | Yes | A monthly newsletter is published and residents are welcome to submit items for publication. |
| Policy for management of challenging behaviour | Yes | Policy and guidelines for the management of Challenging behaviour are in place and training around this given to staff. |
| Confused Residents | Yes | |
| Lounges/seating areas | Yes | Two main lounges and 7 smaller lounges are located throughout the complex. Residents are free to use any of these lounges. |
| Outings | Yes | Outings are arranged by activities staff, these include theatre productions, school productions, scenic tour of city, lakefront etc. |
| Smokers Room | Yes | A room / conservatory is provided for smokers. |
| Smoking Permitted | Yes | Residents may only smoke in designated areas. |
| Semi-Secure | Yes | Small 12 bed Protected Living Environment. |
| Sprinklers | Yes | Sprinklers and smoke alarms are throughout the whole building / complex. |
| Updated: 10 Jul 2009 | ||
| STAFF CARE PHILOSOPHY
Welcome To Your New Home Please assist us to create your personalised routine and environment. We encourage your participation and are here to support your lifestyle needs. Our staff are competent, responsive and expert clinical care is available when needed. Carer Support For those of you whose carers are planning a holiday, subsidised care may be available. Lifestyle We work to preserve your dignity and comfort by ensuring a healthy, safe and secure, home like environment. Involving Families Families are encouraged to participate in decision making regarding care options for their elderly family member. This is done in consultation with our professional care team. Care Planning Our services are planned and delivered in response to the changing needs of our residents. |
| Updated: 10 Jul 2009 |
|
Activity programme,a selection of varied hobbies and crafts are always available in the Activites Room.
|
| Updated: 10 Jul 2009 |
| Topic | Details | |
|---|---|---|
| Details re Meals | Residents may have their meals in their own rooms or attend dining rooms. The main meal is served at midday with substantial evening meal. Supper is served at 7 p.m. | |
| Updated: 10 Jul 2009 | ||
| Religious Affiliations | Status | Details |
|---|---|---|
| Inter denominational | Yes | Monthly church service. |
| Updated: 10 Jul 2009 | ||
| Credential | Status | Details |
|---|---|---|
| National Certificate in Diversional Therapy | Yes | |
| National Certificate in Support of the Older Person (not available after Dec 2010) | Yes | |
| CareerForce (ex CSSITO (Community Support Services Industry Training Organisation) | Yes | |
| Bureau Veritas Quality International (Auditing Agency) | No | Current certification Nov 10 |
| Health and Disability Auditing New Zealand Limited (Auditing Agency) | Yes | Audit completed 16th and 17th September, awaiting outcome. |
| Updated: 21 Sep 2010 | ||




